Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

Varinder's response (the business owner) came six months AFTER our trip--an extremely delayed reply…read morethat is filled with inaccuracies and completely lacking honesty or accountability. We also have documentation, photos, and our printed reservation confirmation--including the special accommodation notes--that clearly show what actually happened. To clarify the timeline: 1. Reservation Made in Advance We reserved transportation several weeks in advance, specifically requesting the correct ADA-capable vehicle to accommodate passengers traveling with fully motorized mobility scooters, along with our group and luggage. These accessibility needs were clearly documented in our reservation. 2. Wrong Vehicle Arrived for Pickup When the driver arrived at our home for pickup, the vehicle was not the ADA-appropriate van we reserved and could not accommodate our passengers or their scooters. When we contacted ABC, the only solution offered was to send a second van hours later and at nearly double the cost--which would have caused us to miss our ship's departure entirely. This left us scrambling to salvage our travel plans. 3. We Called Ahead to Confirm Our Return Ride Because of the problems at pickup, we proactively called ABC before our return date to ensure the correct vehicle would be sent and that we would not experience the same issue again. Even Varinder admits in his response that we "again" requested the correct van for our ADA passengers--which simply confirms that the proper vehicle had already been requested and reserved from the beginning. 4. ABC Cancelled Our Return Trip During that call--three days before our scheduled return pickup--ABC's response was not to reassure us or correct the issue. Instead, they canceled our return transportation outright. No alternatives were offered. No assistance was provided. There was zero customer service or effort to help resolve the situation. That is why my original review was posted after ABC canceled on us before our return trip. For anyone traveling with ADA accessibility needs, mobility devices, or larger groups, I strongly recommend not relying on this company. Our experience showed they cannot be trusted to provide the vehicle you reserve or support customers when serious problems arise. Fortunately, after ABC canceled our return transportation, we were able to book Uber XXL vehicles, which ended up being far more reliable. You can schedule Uber rides in advance, and they came through when we needed transportation the most. Lastly, I want to be clear that I rarely write Yelp reviews. I am not someone who goes online to criticize businesses without reason. When I do take the time to write a review, it is because the experience was significant enough that others deserve to know about it. This review is intended as a serious warning to potential customers so they can make an informed decision and avoid the same situation we experienced with ABC Shuttle Service. -- Updated 3/13/26 -- in response to Varinder's continued dishonesty.. We NEVER stated that the scooters were foldable. From the start, we clearly disclosed our ADA passenger needs and completed the reservation online, including written notes specifying the mobility scooters and accessibility requirements. ABC never asked whether the scooters were foldable, and if that information was important, it should have been confirmed when reviewing the reservation details that were submitted. The luggage count and all other information were included in the online reservation at the time of booking. This indicates the reservation details were simply not reviewed before assigning the vehicle. The issue here is not miscommunication on our part--it is ABC's failure to review the reservation and properly plan for clearly disclosed ADA needs. We also reject the implication that the reviewer is not connected to the reservation. The last name on the reservation matches mine, and your own response acknowledges that multiple people--myself, my sister, and my mother--contacted your company about this booking to ensure the correct accommodations were arranged. We made multiple efforts to confirm the details in advance. In short, we over-communicated to prevent exactly this situation, while ABC failed to review the information provided and assign an appropriate vehicle. Questioning the legitimacy of the review instead of acknowledging that failure only reinforces the concern that ABC is deflecting responsibility rather than addressing what actually occurred.

Good Great!, there lots people handicap they need to step. Me and my husband has bad knees issuesread more

This bus is mainly for the Vietnamese community circuit in San Jose, LA, OC, and SD. You don't have…read moreto be Vietnamese to take the bus but most people seem to be. Loves: + Most affordable at $50/ticket if you're buying late. Other buses like Greyhound increase fares the closer you travel to your date. + Nice and clean bus + Nice bus driver (who spoke English too) + Left on time and arrived to my destination on time + Restroom / snack break halfway through for 15 minutes + Water bottle included (Note: You used to receive a free Lee's sandwich but no more!) Not so love: - Wifi did not work on this trip - Bathroom may or may not be available for usage during ride? - Only one trip per day at 8am Some more notes: 1. You can buy your ticket online or reserve over phone, where you'll get a QR code and pay in-person. 2. Apparently some buses leave before the departure time so I'd recommend arriving 15-30min early. Overall this is a no-frills type of ride and the lack of working wifi is not ideal if you're trying to pass time not just on your phone, but you get there safely and on budget.

Called and left emall 2 days before getting any reply back. Never got a response. Had to call again…read moreto ask if my taxi cab request was scheduled. It wasn't. They told me that they are not providing taxi cab service due to Covid. After getting a callback from Singh, he arranged to get a taxi cab sent over to me from another person for the next day. That he went above and beyond for me was very helpful.

Who would have thought that lyft wouldn't have any drivers at 4:15am? As I was about to start…read morepanicking, I thought to call these guys and see if they had a good old taxi available. Ahhh the world before lyft and uber. When I got no answer at first, Singh called me back within 2 minutes and said he could be at my place in 5 minutes. How perfect did that work out? Singh was super sweet and assured me he could get me to the airport for my 6am flight. As I sat in the back of his cab, the world could not be a better place. Definitely give these guys a try.

This Company deserves a 5 star rating. There customer service is excellent. There drivers are…read morefast, safe, and are always on time. There rates are the best. I will definitely be using them as a primary source of transportation. Cheers to you!!! The guy with Red Bags

** Used for a Charity event Last night** Royal Diamond…read moreLimo's went above and beyond for the Cystic Fibrosis Community. Driver arrived early, helped people on and off the bus & when needed made a stop at a sushi restaurant where the kind restaurant allowed us to Pay & use the restroom. Humbly not everyone in the CF community can hold their continence for a 45minute drive depending on the severity of their disease. ** We tipped the restaurant & the driver extra for helping us facilitate a successful evening of fundraiser & celebrating new funding toward a treatment & a cure for the CF disease.

We rented a party bus for a wedding Event. Overall, everything was great. The party bus arrived on…read moretime and service was smooth. Couple of things that I was not super happy about was that we rented the bus for 12 hours but still had to pay extra for multiple trips from venue to pick up points. You rent bus to pick up and drop off not to just do one trip and then sit at location! It was 25 min to venue. Secondly, tips were mandatory and company was pushy until we paid.

5 stars for picking up and delivering all 15 of us to teske's on time…read more 5 stars for fitting us all in by letting kitty m. crouch in the spare tire wheel well there and back. 5 stars to kitty m. for crouching in the wheel well there and back. 5 stars for letting all 15 of our drunk asses back in the cabs, after waiting for 8 of us to do kamikaze shots at trials. 5 stars for safely transporting my most favorite people in the whole world.

Called 1 1/2 hours ahead for a pick up. The cab never arrived. I called back and all I got was…read moreexcuses. Was told it would 10-15 minutes longer. Uber picked me up within 5 minutes. Hey Yellow Cab, there's a reason Uber is doing so good!!!! YOU!!!

I had a very satisfying experience with this limo service company. The Driver, named Henry Flores,…read morehe was amazing. I booked a 9 seater limo (10 plus the passenger seat) for my wedding. We went to few locations like in Oakland, SF, South SF. We were never lost and even better, he knew how to take short cuts when there was severe traffic on the freeway. The ride was very smooth and quick. I felt very safe riding with the Henry all day. He was very good with the communication aspect as well. He texted me the night before to confirm and once again in the morning when he arrived at my house. He always asked to make sure where we were going next every time when we get back to the car. Every time when we got back to the car, the whole car would be cleaned and new bottles and cups would be replaced. So pretty much, every time when we were done with each location and ready to head back into the car. There would a new bottle of champagne for me each time to get the party started it in the back. Henry was dressed in a suit, looking very professional, and he always try to help us get the door and help the ladies out the car. I would definitely recommend this company and the driver for a wedding chauffeur.

From the owner: Star Limousines Services is proud to offer a variety of Fremont, CA Limos for any occasion. Whether…read moreyou need sophisticated transportation during business travel or are getting married, we'll be there for you.

Excellent, professional and reliable! Had a 4:00am pickup in Santa Rosa to the Oakland airport…read more Driver was at our door on time and relaxing trip to catch our flight! 10 days later we had an 11:45 pm pickup at Oakland for return trip to Santa Rosa. Once again on time for our arrival. Great communication! Professional quotations and invoicing! Professional and courteous drivers. Highly recommend! Know I'll be using them next time!

We had 6 suitcases, 3 large boxes (45 lbs), 2 carry-on, and it all fitted perfectly in the Escalade…read moreto go to SFO from Moraga. Driver arrived before time and provided professional service. Definitely will recommend this service to friends. Thanks Harry and Jeff!

I have utilized Deep Limo for at least 4 yrs personally and for our company. Deep is the driver I…read morealways deal with and have always had great communication with him and on time pickups. In addition, the prices have always been very competitive with other limo company around San Jose. I have continued to use them for all my transportation needs.

Just called for a quote just to see how much it would cost to rent a party bus the guy was so rude…read moreI said for about 10-15 people he said 10 or 15 then rudely he said for when I said the 13th it's the 28th so clearly I would be referring to Jan which is the next month he replied with an Indian voice and attitude oh no we have nothing I would never try to reserve with them in the future so with that just a lil hint.

I've used Sammy and his drivers, specifically Jay, for years now. They are always punctual and…read moreprofessional. Easy to communicate with and always accommodating of any changes. These guys are awesome.

We continue to use Bay Area Airport Shuttle for all of our trips. We have always had early morning…read morepick-ups (before 6 a.m.) to the airport and late evening airport pick-ups to return home. The drivers are always exceptionally professional, helpful and friendly, and they have always been early so we aren't worried about our ride to the airport. The vehicles are always spacious and clean, and we've always been able to fit 6 passengers with suitcases and carry-ons. We just returned from a trip and we're so grateful to have such a reliable company that provides impeccable service!