Excellent experience buying a car here . Our salesman helped us for a couple weeks with trying to…read morefind the exact car we wanted . Kept in contact with us thru the entire process giving us updates along the way . Give this place a try if you're looking for a used car . They can ship cars from many locations to here. Ask for Korey. He was wonderful ! Took such good care of us .

From the owner: Enterprise Car Sales in Knoxville makes buying your next used car easy. Search our inventory of…read morecars, trucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.

John Tigci is my guy!!! I bought 2 cars in the past year with him…read more Car#1 - I was particular in what I wanted and every other dealer I went to simply did not listen and wasted my time. John Tigci did not!!! He really heard me and showed me only what I was looking for AND I was there alone and he did NOT attempt to take advantage of that. He was very informative and made sure I understood. This is the first dealer that treated me this way. He is very knowledgeable and answered my questions with real answers, not just scripted ones. I could tell he was experienced and didn't play the "let me go ask my manager" game. Although my credit score was good, I haven't used my credit in 15 years which made me hard to find in their system. John Tigci was very patient. For this same reason I needed a co-signer, my dad, who lives a few states away. Neither one of my parents are good with online paperwork. John's patience were beyond what I would expect, better than mine would have been. He treated my parents with dignity and respect, not common in these situations. The vehicle I wanted got sold before I could get it. I was disappointed. John Tigci found a vehicle I liked better and I fell in love with it. I happily drove it for 7 months then got hit by another car which totaled it out. I went back to John, told him what I wanted (there were 3 I was considering) and he was on it! He was his usual professional, informative, patient and understanding self. He didn't try to interest me in anything I didn't want. This sale went quicker as I didn't need a co-signer and the system knew who I was. I'm just as happy with the second vehicle as I was with the first. Bot times John followed up after the sale a few times. He asked how the vehicle was, if I was happy with it and if I needed anything. His actions really showed that he cares about his customers and wants to do well for them. His experience, knowledge and patience as well as his incredible ability to really hear what someone is looking for is not found in most car dealers. When I'm ready for another vehicle, John Tigci will make another sale. I strongly recommend him for single women who do these things alone or anyone who just wants a straight-up honest guy to do business with without the scripted nonsense and push for a sale. I feel my happiness came first before the sale. John Tigci is my guy and I recommend him will full confidence to anyone looking for a vehicle. This is a Ford dealer. Neither of the vehicles I wanted were Fords but John Tigci made it happen anyway. With Gratitude, Rainie Dae

Great and fun employees, and a great experience all around! Thomas Loose was our salesman, and he…read morewas great! Couldn't be happier with my new GT!

Teslas do not require a lot of service because electric motors do not need oil changes,…read moretransmission work, etc. Thus, since buying one in 2018, I haven't needed a lot of true "service" for my car. Just minor things that, most of time, a mobile technician can handle and/or they have software updates to improve the car. Seriously, you can just call or message tech support for help. Nonetheless, I was very happy when Tesla opened its Knoxville outpost. There are some occasional things that need service. For me, it was the windshield. I swear that my car is like a magnet for flying rocks. Tesla is actually very reasonable on the windshield too and they don't try to make money off the service side. Likewise, I have bought tires here and it's around the same price you'd pay at other tire shops. They can handle most repairs except for body work. If you have an accident and want Tesla to fix it, the nearest one is in Atlanta. But, otherwise, Knoxville is great. As far as the service area, it's a little austere compared to luxury auto dealers. Just a coffee machine and seating. No loaner cars either. But, on the positive side, you can track the repair progress on the Tesla app and they are fairly responsive in keeping you updated. The Knoxville location is also a Tesla store. So, you could buy the car here too (I think) and check it out in person. They have several cars on site. Overall: Recommended. Great place and good cars.

Unfortunately, the 2 times I've come here for service it has been horrendous. Both appointments at…read more9:30 on a Friday. Appointment at 9:30 with an estimated completion time of around 2. Both times the vehicle wasn't even moved from the original spot I parked until the afternoon. The first go around I picked up around 4:15. Today, I didn't get to pick up and was told around 4ish that they would need to keep my vehicle over the weekend. This was after I reached out to them around 2:30 to get an update. A new estimated completion time of Monday at 5 pm. Very frustrating, especially since I live nearly 2 hours away. I was given a loaner to use, but had I known they needed to keep it over the weekend earlier in the day then I could've left earlier in the day to go back home. Time is important to people. I took off work to sit all day in Knoxville to not get my vehicle back. I understand they are busy and things often take longer than expected on other vehicles or maybe they're asked to book more than they're capable of doing in a day's work. However, what's the point of a morning appointment time if you don't even look at the vehicle until the afternoon?? If I had a choice of a different service center (distance) then I wouldn't return here.

David Householder was our salesperson, and he was outstanding. He was patient, responsive, and went…read moreabove and beyond to make our deal happen-- even taking calls and working with his manager on his day off. His level of customer service is exactly what you hope for when purchasing a vehicle, and we would highly recommend working with him. Unfortunately, our experience took a significant turn for the worse once we entered the finance office. Despite clearly and repeatedly stating that we were not interested in any extended warranties or additional products, Christopher Blais continued these options in an aggressive and unprofessional manner. His approach felt more like pressure than customer service, and the interaction became increasingly confrontational and uncomfortable. What should have been a smooth and positive closing process quickly became one of the most frustrating and unpleasant car-buying experiences we have ever had. The level of pressure applied in the finance office was excessive and inappropriate, and especially after our repeated refusals. If it were not for David's efforts, we would have walked away from the deal entirely and taken our business elsewhere. While we strongly recommend David Householder, we cannot recommend the overall experience due to the conduct we encountered in finance. Management should take this feedback seriously, as it significantly detracts from the dealership's reputation.

Hello I have bought 2 cars from this dealer and have had…read moregreat service in both sales with Carson and my sales person . Would recommend this dealer to others .

I was on a long trip from Louisville,KY. to Miami area and had a coolant sensor issue. I searched…read moreand found Rice GMC. From the time i entered my service advisor Teresa was so helpful and nice. She went to check the part and a mechanic Josh came on board to do the service. It was right at lunch break and Josh graciously said he would cut lunch short and get to work on my vehicle.He said it about a three hour job and i said well it gotta get done and they both could see the anxiety on me as they knew traveling. So i walked down the street got lunch and returned an hour later. 45 minutes after i returned Teresa came and got me and said it was done. I asked how did it get done so fast,she said Josh grabbed another mechanic and they worked on it to get it done and get me back on the road. I can say enough good things about Teresa and Josh!! Top notch people that have hearts of gold.

After being frustrated with service at the local Chevy dealer, I called my friend Marshall Myer at…read moreRice Buick-GMC on Kingston Pike. He showed me their new truck inventory and then I found a newer model used Suburban and we made the deal immediately. I had dealt with Rice once before on a bad computer chip, on a car I bought from the Chevy dealer above. The car was still under warranty, but the Chevy dealer wanted $200 just to diagnose the problem. I took it to Rice Buick-GMC and they fixed the problem, gave me a loaner car, and verified that the problem was a warranty issue with no charge. I came back to Rice again, and thanks to Marshall Myer, I am driving a late model Suburban replacing my 2000 Suburban that I got over 265,000 miles of driving. The experience was pleasant, reasonably priced and answered all my current needs

I was traveling with my family when one of my tires shredded on the highway. Fortunately, I was…read moreable to pull straight into this dealership. They serviced my car within a couple of hours and even washed it afterward. Great people, great service!

Bought a Camaro from them a little over a year ago and went against my gut because of their "bumper…read moreto bumper warranty" it's not bumper to bumper it's if the insurance covers it or not. And literally on day one driving it home it popped an engine light and ran a little rough so I had O'Riley run a diagnostic and print it out for me. I sent it to the salesman who told me I had to wait 30 days for the insurance to kick in so I said w/e that's fine. Took it in telling them exactly what it was and ehich sensor needed to be replaced alnost 2 weeks later I pick it up nothing was done because the "code wasn't active" even though my hand held device picked it up as a stored code, and I owed the $100 + tax that the insurance covered the rest. Low and behold down the road it still off and on drives rough and throws the code so I take it back fixed quickly because I told them they're going to replace it this time because I wasn't wasting money again and when they took it put it was visually broken so they replaced it..... and charged me abother $100 refusing to credit me since it was literally the same code and symptoms as last time. Pulling out of the dealership it stuttered and almost stalled causing traffic to get a little too close to me on a rainy day so I filled it up with gas and drove it back, tech who was very nice drove with me and it barely stalled at all because it is indeed random so now it is at a Chevy dealership because no one told me the insurance wasn't through them until I dropped it off last time, no one also told me I could take it anywhere that accepts it until today, and now I can't even get a rental until Chevy figures out whats wrong to see if insurance covers it or not. So in the end I'm going to be almost $450 in on my third attempt to have it fixed and it "might be" covered. I'm never going here again, and I'm also contacting everyone I suggested to go there and either telling them not to or to stick to only nissans so they know more about the issues. I miss my jeep renegade very much now. Also rental lady is the sweetest ever

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

We have a 2017 Chevy trax and we brought it in on the 11/28 to get a service after we had taken it…read moreto volunteer Chevy in Sevierville they put to much fluid in the transmission I called them and they told me that they did no such thing we couldn't drive on the highway because of it, beaty did a service and now it's perfect we can get it on the highway and not a problem just wanted to say thank you to the team at beaty service department we will be bringing it back if we need any service work done thanks... Brian

Just left Beaty Chevrolet. Absolutely the worst service....had an appointment at 7:30, arrived at…read more7:30 - at 9:25 am I asked for my truck back. It still hadn't gone back for service, and it was just an oil change and tire rotation, plus I asked them to check the brakes. The only thing I got? Sorry, we are slammed. Seriously? Then, don't overbook people if you don't have the right number of people to service them. Will not go back.

I have purchased many cars over the years, both from dealers and private parties and I have never…read morehad a buying experience as good as my recent purchase of a nearly new 2024 Mitsubishi Outlander PHEV from Matt and Merlin. I traded in my wife's gas-powered SUV and this is the first time we have looked into a hybrid, and everyone involved at Graham were wonderful, taking time to explain operations, scheduling a convenient time to drive down to Knoxville, and essentially having the whole transaction agreed to over the phone so by far the easiest delivery I have ever had. I highly recommend this dealer, even if you're not in the market for a cool Corvette, which is their specialty!

I just purchased my 2nd used car from Graham Motor Co in less than a month and everything went just…read moreas great as the first time around. They will always be our first choice for great quality used vehicles. If you are in the market for a reliable used vehicle with low miles and one owner with guaranteed market value and no over the top sales pitches...then Graham Motor Co is your dealership!!! Newman and Merlin are great at what they do and treat you like family! Don't wait, visit them today and tell them Brittney sent you their way!