I have purchased many cars over the years, both from dealers and private parties and I have never…read morehad a buying experience as good as my recent purchase of a nearly new 2024 Mitsubishi Outlander PHEV from Matt and Merlin. I traded in my wife's gas-powered SUV and this is the first time we have looked into a hybrid, and everyone involved at Graham were wonderful, taking time to explain operations, scheduling a convenient time to drive down to Knoxville, and essentially having the whole transaction agreed to over the phone so by far the easiest delivery I have ever had. I highly recommend this dealer, even if you're not in the market for a cool Corvette, which is their specialty!

I just purchased my 2nd used car from Graham Motor Co in less than a month and everything went just…read moreas great as the first time around. They will always be our first choice for great quality used vehicles. If you are in the market for a reliable used vehicle with low miles and one owner with guaranteed market value and no over the top sales pitches...then Graham Motor Co is your dealership!!! Newman and Merlin are great at what they do and treat you like family! Don't wait, visit them today and tell them Brittney sent you their way!

Just bought a car from CarMax (my 3rd one). I can't say enough good things about them, ESPECIALLY…read morethe man that helped me through the whole process..... Nate. Efficient, knowledgeable and honest. Couldn't have done it without him. Thanks Nate! I love my car!

I purchased an Audi from CarMax and was specifically told during the sales process that if I had…read moreany issues, I should take the vehicle directly to Audi. Within about 65 days, the vehicle needed repairs for a failed headlight and a nonfunctioning washer jet. I purchased the CarMax warranty, so the repairs are covered, but CarMax is refusing to pay the deductible because the vehicle was brought in after their 30-day period. I understand that the 30-day warranty had expired, but I followed the instructions CarMax gave me and took the vehicle directly to Audi. I am not asking CarMax to buy the vehicle back or pay for an uncovered repair. I am simply asking them to cover the deductible as a reasonable customer-service resolution for problems that appeared shortly after the sale. Unfortunately, CarMax has been unwilling to make any accommodation. Buyers should be aware that even when you follow the instructions given by the sales staff and purchase the additional warranty, CarMax may still refuse to assist with the deductible once the first 30 days have passed.

David Householder was our salesperson, and he was outstanding. He was patient, responsive, and went…read moreabove and beyond to make our deal happen-- even taking calls and working with his manager on his day off. His level of customer service is exactly what you hope for when purchasing a vehicle, and we would highly recommend working with him. Unfortunately, our experience took a significant turn for the worse once we entered the finance office. Despite clearly and repeatedly stating that we were not interested in any extended warranties or additional products, Christopher Blais continued these options in an aggressive and unprofessional manner. His approach felt more like pressure than customer service, and the interaction became increasingly confrontational and uncomfortable. What should have been a smooth and positive closing process quickly became one of the most frustrating and unpleasant car-buying experiences we have ever had. The level of pressure applied in the finance office was excessive and inappropriate, and especially after our repeated refusals. If it were not for David's efforts, we would have walked away from the deal entirely and taken our business elsewhere. While we strongly recommend David Householder, we cannot recommend the overall experience due to the conduct we encountered in finance. Management should take this feedback seriously, as it significantly detracts from the dealership's reputation.

Hello I have bought 2 cars from this dealer and have had…read moregreat service in both sales with Carson and my sales person . Would recommend this dealer to others .

I truly appreciate Brian Henderson & Will for their attention to detail & willingness to answer all…read moremy questions which made this process seamless! We arrived right before closing time, and they did not rush us! The entire staff was welcoming. They explained the features of the car, went over the carfax, and agreed on fixing a cup holder that was malfunctioning without haggling. Their patience & expertise made all the difference! We commend you for your exceptional service!

Absolutely game changer in used cars. BEST price around, the nicest people to deal with, and I was…read morecompletely comfortable without feeling any pressure at all. SO much better than any other experience in a long time. Will was wonderful to us!!! Ask for him! 30-day best price guarantee is marvelous!

These guys are truly amazing! I have been going to them for three years now, and I still continue…read moreto be surprised by their sound business practices. There was an error in fixing my car last week, and the thing they fixed didn't actually fix the problem. This happens at all mechanics across the country. What doesn't happen at all mechanics across the country is that they paid to have my car towed back to their location. They refunded my money on the thing they fixed incorrectly. And they got my parts in and my car up and running great again by the next day. If you go here, I highly recommend building a relationship with Mike (the head auto mechanic). It is incredible how much he knows and loves cars. He will shoot you straight. If you are looking for a mechanic to be "your" mechanic, Mike is the man.

I bought from them on eBay, where their reputation is essentially flawless, just like my purchase…read moreexperience. Consider yourself lucky if you can actually visit their lot as a "local". Before sale, they were great at giving honest details and providing impartial CarFax and similar reports. I trusted them enough to buy a car from them just from the pictures, and a phone call and email or two, and have the car shipped to New England. The car was exactly as promised and they were careful and diligent in working through all the paperwork during and after sale.

I highly recommend these guys! HR and his dad only buy the best used cars to sell. They don't…read morejust buy ordinary cars- they are passionate and knowledgeable about the cars they offer. We searched within a 500 mile radius for a 2009-2011 civic si sedan in nice condition. Everything that came along was modified and beaten down. HR found one in excellent stock condition with low miles! Stop by and see them and check out the quality of the cars. I worked several years in the car business and I'm telling you- these guys are a cut above! Go see for yourself!

Easiest auto purchase I've experienced, even in a very tight market! HR was knowledgeable,…read morefriendly, not at all pushy, and clearly only sells cars that meet his (high) standards.

Bought my Honda through AutoNation dealership. Am pleasantly…read moresatisfied continuously with their top notch service Department. My Honda CRV is at the end of warranty, but I will continue with their Service department. Competitive rates and excellent customer service. Special thanks to service and technicians

Disappointing. they do not budge on their sales pricing and distribute all their overhead to their…read morecustomers; we bought the same vehicle at another dealership for $5000 less and are very happy. we were going to have additional accessories installed by them and they quoted us double the labor we actually paid...Very happy with our service at Airport Honda.

Great car buying experience! I purchased a vehicle here over a year ago. It was exactly what we…read morewere looking for and Stan was a huge help. I had a few minor issues after purchasing the car and the dealership still took care of the issues when they didn't have too. They stand by their vehicles and I would definitely recommend this dealership to anyone looking to purchase a vehicle.

From the owner: used car dealer in athens tnread more