I am a fan of Bassett furniture. We recently purchase a…read morebedroom set and are very impressed with its quality. But the reason for this post is regarding the customer service. Our sales person was delightful and the store manager went above and beyond to assure delivery to our 2nd home in New York. Quite the opposite of a recent experience I had locally ! You won't be disappointed shopping here for your next piece of furniture. We will be back.

I had an awful experience at this particular Bassett Furniture store. I ordered an expensive bed…read morefrom them but I would not shop here ever again. First, I noticed a price drop a few days after I purchased so I emailed the saleswoman who helped me to purchase. She told me the fine print says I couldn't get a price adjustment. I hadn't even gotten the bed yet at this point. Second, when I finally received my delivery date and one hour window, I cleared the time to ensure I was home. The store didn't even call me to tell me the delivery team was running late. I had to call the store and ask the status. The man on the phone had no clue who was delivering my bed. He didn't even have the delivery companies phone number so I could call and find out status on my own. He ended up calling me back with a status. Overall, my delivery was late by almost an hour on a Saturday, which delayed me in getting to my evening plans. After everything, Bassett did nothing. Did not even apologize. Never shopping here again and never recommending to anyone.

We brought my mother-in-law here to get a recliner and a chair. Thomson and the Manager (sorry I…read moreforgot your name) was very helpful. My husband forgot is phone and Jamel brought first class customer service, not only did he locate the phone, he waited out in the rain to give it to us! Give that man a raise!

Just a quick heads-up for anyone planning to visit the Ashley Store in Greenbrook. They have signs…read moreall over saying they're closing and that their loss is our gain off, but it's a scam. My husband and I went there yesterday thinking it would be a great chance to pick up some furniture for our new house. Thankfully, we told the sales associate we needed to double-check measurements before buying. When I got home and looked up the same items on their website, I realized they had marked up all the in-store prices. After the so-called "discount," the prices were basically the same as online. For example, they had a sofa table listed in-store with an "original price" of $1,300, but online it's only $450. Just a warning so no one else gets tricked by this. And when I asked the manager about this, she was full aware of the prices being doubled. Everything in that store is around $800- $1000 over the price online, so its not just a couple items here and there.

Yellow Tag Thrift is a nonprofit business in Greenbrook. I have visited there a few times. It is…read moreout of my way from home, so when I am in the area I stop in. I believe once upon a time it was a Good Will or Salvation Army Thrift Store. It is one of those places where it is best to shop the sales days, and be on their email list to receive any special discounts. Also, if you have the time to search through items, you can find some true gems. It is somewhat organized, but quite over cluttered. Once you get past the insanity of the entrance and cashier, it is manageable. If the store was crowded, I would make a B-line to the door. Luckily, the times I have visited have been quiet, and I was able to rummage through items without feeling as if other customers were hovering over me. As other reviewers mentioned the prices do range, nothing seems consistent. i saw plenty of designer items. They do have a decent extended size area for women. You will find the usual gamut of thrift store merchandise. They sell clothes, shoes, items for your home, arts and crafts, books etc. There is sufficient parking, the staff is friendly, and donations are accepted in the back of the store. Overall, when I have visited, I find some practical things I need, and then some. Go check it out if you are in the area. Make sure it is during the week rather than the weekend.

This thrift store is packed and has some goodies if you look. Clothes are organized by size which…read moreis a big plus. However, it's pretty expensive for a secondhand store. I saw a dress with tags from Macy's for 60$. Yes, it was new but still, you can go to Macy's and pick out your own new dress for 60$ instead of buying it from a secondhand store. My mom and I found some cute clothes when we visited but couldn't justify the high prices so we left without buying anything. I probably wouldn't come back here if I was passing through the area.

PROS: Many good items in this shop and they're all organized. The prices are reasonable and they…read morealso buy vintage items from people CONS: The guy behind the counter was a bit rude to my friend and I when we went in. Acted as though he didn't want to be there OVERALL: If you're looking for antiques or to sell some than this is the place for you. As long as you don't mind the lack of customer service

The store is fine, but the guy behind the counter was borderline sexually harassing me. Very rude…read moreand disgusting behavior, will not be returning.

I tried off and on for over 9 months to order custom cover for my table. No one ever answered the…read morephone. Mark returned a few calls leaving voicemails. He finally asked that I text my table info to him. I did so, and he called again asking me to text the info. I texted it again. I never heard from him again. I called three times after texting my information twice. I can only assume they are out of business and have not taken down their website.

I had my father's pool table re-felted and pool cues re-tipped…read more They did a fantastic job on everything and I highly recommend this company. Friendly service and exceptional craftsmanship. Included with this review are before and after pics .