I took my ebike into TrailHead to have the brakes changed and regular maintenance done. I felt good…read moreabout TrailHead bike shop as soon as I entered. Esteban met me as I walked in. I talked with him about what I needed done and he reassured me that it would be taken care of and if anything additional was needed they would call me. I went and picked up my bike when it was finished. My bike felt brand spanking new again. All that was expected was done. Nothing else I could ask for. I was so very happy. Thank you TrailHead Bike Shop, very much appreciate all the work that was done. This will be my go to bike shop for all my needs. Again, thank you!

Very nice, great help, good shop!! Came in with an issue and…read morethey took great care of my bike

Lu was a great help with my e-bike. I was having connector issues with my battery. She was able to…read moredo a same day turn around on the repair. I was impressed, and now will let my e-bike buddies know my go-to for electrical repairs.

Very unfortunate that we brought our Macfox Ebike here for some work. They added an extra battery,…read moreand replaced the controller and some other electrical components. It never worked right, and after 37 days, it's stopped working altogether. Not only a waste of almost a thousand dollars of work, but now the $1500 bike doesn't work AT ALL. Essentially they ruined my Macfox and are now refusing to even let me pay them to fix it. DO NOT GO HERE.

Great service "Joe & staff" was so helpful making my Ebike adventure…read moreSimple , affordable & exciting.. I would recommend any of my friends to Bike Revolution's "Great Customer Service"....

Great customer service great communication. They did the job fast. Got my son a new caliper for…read morehis emoto bike. Definitely will be coming back for future service. Joe and his team is amazing. Thank you guys.

Brian helped me tune up a bike for my daughter. Great tune up price and good work. He is an old…read moreAsian man with ok English. Just speak slowly and he will understand you and give you awesome service. They have used and new bikes too. Nice little shop!

This is the only time I've been compelled to write a yelp review…read more I recently purchased some new caliper brakes for my bike. Upon installation I noted that my brake cables and cable housing needed to be replaced. I can do this myself and have many times before. I usually do my own bike maintenance, and have for years, unless it's something I don't have the tools or knowledge to fix. In this case I simply didn't want to be bothered ordering cables and housing and decided to take it to have done. First impression of the shop is grimey, cluttered and disorganized. I explained what I wanted done and the proprietor quoted me a reasonable price and gave me a reasonable time frame for the work to be done. Everything seems great so far. I arrive for pick up, first thing I notice is that my bike is in the center of a bike sandwich leaning against one of the walls. Concern.gif. He removes it none too gently. Cable has been replaced, I note that the rear cable adjuster is in the maximum position that you would use to tighten the cable. I begin to spin the adjuster to check cable tension when the proprietor tells me vehemently to not touch it. I wonder why, explain this is the cable tension adjuster and I'm adjusting it. He again tells me not to touch it. I actuate the (also new) brake lever, and it feels spongy, not crisp, and doesn't fully spring back into place. I voice my concerns at which point he squeezes the brakes a couple of times and tells me it's fine. It is not. I again reach for the adjuster and he again tells me not to touch it, his voice raising, saying it twice. I think that I'll just have to take it elsewhere, thank him and leave. Outside I examine his "work," more closely and note that the cable tension adjuster is non functional, and that now there is half of an internal component of the tensioner, a washer?, protruding from the new caliper brake. I attempt to adjust the tensioner. It is non functional. I return into the shop and point out the damage, and demonstrate the tensioner does not work. He again says not to touch it. I explain that it is designed to be touched, it is for adjustments. He tells me he does not see the washer, which is believable as he's quite old, and that he didn't touch that part, yet he would have had to when installing the cable. I'm getting upset at this point, another customer waiting for service overhears this exchange and decides against this shop, telling me "Sorry, bro," as he wisely wheeled his bike out and presumably to a better shop. That was my experience, lesson learned. Sometimes you can judge a book by it's cover. My only thought now is that I hope my rear caliper isn't permanently damaged. Addendum: also noted some fresh cosmetic damage as well.

I had been asking around to my friend circles for spots to sleuth out tarot cards before the…read moreholidays bc I was looking for a gift. I got the usual 'House of Intuition' recs and then stumbled on the fact that Tarot Arts is 2 miles from my house, in unassuming So Pasadena?! It was exactly what I was looking for. I wanted options (they have tons). I wanted artsy decks [them too!] and I wanted small altar candles [they had all the colors except gold and orange. So I'll be back]. They gave me a tour through the shop highlighting sections & foci and offered for me to sit at the center table to check out decks. The majority of decks have a sample pack so you can look at every card. Had a great time. Bought two decks. Will be back. Thanks!

Beware. I experienced the same issue mentioned in another 1-star review…read more I brought my bike in for a simple tire swap, I did not have a flat. I had just purchased new tires because I wanted a different tread, not because anything was wrong. After picking up my bike, my rear tire was flat. I pumped it up and continued my ride, but it went flat again shortly after. I returned to the shop to ask if something may have gone wrong during installation. Instead of taking a look or acknowledging the possibility of an installation issue, they told me my tube was the problem and tried to sell me a replacement. This was frustrating, especially since I had no issues before bringing my bike in. I usually go to REI for service but wanted to support a local bike shop. Unfortunately, this experience did the opposite. The lack of accountability is the main reason I'm writing this review. I ended up going back to REI, where the issue was properly addressed.

The goats no cap. Excellent service friendly people and rad gear. What more could you want?read more

I had known about the Cub House since it was housed in South Pasadena. We hadn't been to the new…read morelocation. We had a wonderful experience today. Joe was beyond helpful. He was friendly and answered all of our questions. He helped us with my daughter's bicycle. We will definitely be back!

Came in for a repair quote. Was quoted $500-$600. The person helping me, laughed smugly as he…read moresuggested buying a new bike and gestured with his hand towards the bikes they have for sale. The cheapest bike I saw was $900 with the most expensive being $14,000. The people working here are incredibly pretentious and rather underwhelming. I feel as if the driving revenue force behind this store are the deep pockets of Pasadena and the workers don't care or respect anyone else. I went somewhere else that encouraged me to repair my bike, and not buy a new one. I paid $200 for the same repair that Incycle quoted me $500-$600 for. I would sincerely avoid coming here and to look elsewhere for your cycling needs, unless you prefer paying exorbitant prices with a side of bad attitude.

Great bike shop. I brought my son's 16inch bike in to see if we could add a kickstand that is tough…read moreat this size bike. I brought in another bike that needed a new tire and tube and the bike mechanic replaced that pretty quickly. My son came away with new bar grips and was super happy. All and all if you need your bike tuned up or are in the a market for a bike this is the spot!

I recommend this bike shop because the people are very nice and informative, another thing about…read morethis business is when I went to go get my bike fixed they worked very quickly.

Called them yesterday to confirm they had a specific frame and wheels. Guy on phone told me they…read morehave them but they'll have to grab them from their warehouse and they'll be ready today at 1pm. Today I go in and said I was there to pick up the frame and they tell me they don't have it but have a different color for me to buy. So I'm like okay that's annoying but I'll buy the specific wheels I also asked for... nope, they told me they didn't have those either. Nice bait and switch!!! Don't waist your time coming here. All the prices are marked up also. Just save yourself some time and money and buy online.