The team at Discount, Mufflers & Brakes in Lansing were absolutely incredible !!!!! It's been a…read morelong time since I've seen customer service this well done! They told me what my options were that would get me by for now as well as a total repair of the whole muffler , then got me right in and out in less than 2 hours even though they were completely swamped. I cannot recommend this business enough !!! Honest & efficient which is hard to come by in auto repairs nowadays- don't look any further just go see the team and they will treat you right!

Took the car in to get the muffler and exhaust replaced . And they had to lift up the car to do…read morethat and they never told us that the frame was rusted. And they had to see it when they had it up in the air . They replace the muffler and exhaust which they never should have . They should have told us that the frame was bad at that point . Disgusted they even check checked out our brakes front and rear and said they were bad and they were not . The only thing they were right on is they said a wheel bearing was bad and one was that was the only thing

Brought my van here last year when the brakes were making sounds. they checked it out and let me…read moreknow it was normal for ceramic pads to squeek from time to time. no charge for the check up. I was impressed, so when my car started making sounds and the brakes were acting up I brought it in. the job was done in an average time frame. not super quick, but completely acceptable. the price was good as well, comparable to other shops. the manager Don, knows his job, and does it well. He keeps the shop working and the cars rolling. I'll be bringing my van here soon when the brakes actually do go bad.

TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

Worst place in Jackson! They do not know what they are doing! Technicians are very ignorant and…read moremust YouTube videos on how to work on vehicles! Do not recommend!

One of the cheaper places in the area to get an oil change and there's no wait. Dan and Mike were…read moreincredibly nice, kind, professional and gave excellent customer service! They honored my coupon when I had the wrong one. They went out of their way to help me reset my service interval miles back to zero. Very, very nice men and are very thorough in the job they do. With the full package it includes topping off your fluids and they even give you a free car wash that you can use that expires within a month. The full service they also will top off your fluids for free within 3 months or 3000 miles after service.

I had a great experience at the location on Saginaw street in Lansing! Eric made sure to answer all…read moremy questions and not over sell me on anything I didn't need. Great service and done quickly! I'll be back in 3000 miles!

I thought I was having battery issues and then was told that I needed a new starter . I called…read moreCurtis and he helped me so much ! He wanted to do diagnostics first before anything else was done . So that is what we did . They were so thorough, honest and he was such a gentleman . It turned out that everything with my van was fine and instead of an $800 bill it was $60 ! While I was waiting he was so kind to me and kept me updated on what they were doing in the garage . Also, for some reason my oil change light came on . He checked that also and said that I do not need an oil change at this time and in another Thousand Miles have that done . So honest ! Thank you so much Curtis ! I appreciate you ! Sincerely, Jo Simkovich

Pat and the Crew were lifesavers! My truck broke down on the highway coming back from vacation…read more They gave us high priority and had us back on the road within hours including shuttling me back and forth to our camper in Dewtt Meijers parking lot. We are very grateful to all the crew here and can't thank them enough. If your in the area you can't go wrong with giving them a call. If I lived in the area I'd send everyone I know there. Thanks again Pat and crew!!

Amazing Service!!! Kash went over and beyond to get my wheels perfect!!!…read more Kash does quick and perfect work no matter what the issue is, from needing a new tire to putting a plug in my tire. No questions asks just pulls you in and gone in a jiffy!!!

Took my girlfriend's car here to get new front tires and Kash was awesome. Super friendly, got the…read morejob done really fast, and didn't try to sell her on stuff we didn't need. The price was fair, and the car drives so much smoother now. Definitely recommend them if you need tires or any kind of quick, honest service.

Scammers!! Paid 4200.00 for an engine over 4 weeks ago…read more Gives a delivery date.. then said truck down... that has been excuse last three weeks! Still no engine and blocking our calls!

Have been going to Scott's garage to have my vehicles fixed for over 25 years. Just out of…read morecuriosity I was looking over the reviews. Let me say that this guys knows how to fix cars, hands down. He is very honest and will tell you what he believes to be the problem. Always friendly and has gotten the job done for us dozens of times over the years. I'd hate to have to find another mechanic in the area.

They always go the extra mile to help you. I had a 1960s travel trailer that they kept on the road…read morefor me and now have a1990s camper van that they have worked on as well. They are great people my prior review 2024 I had a 30 year old VW camper that I recently purchased. I had a flat tire and found out that the tires were 11 years old and dry rot started. Adado's was able to get 4 new tires in (odd size) and on before noon the next day so I could go camping. Really nice folks

Dishonest. Said he would have a truck delivered to a mechanic of my choice. Turned around and had…read moreit impounded. I did presume upon his generosity and let the truck sit out back. He at least could have voiced his intentions.