Best customer service EVER, getting an oil change!!! Personable, efficient, considerate, patient…read more Had an addition issue with the vehicle and they were more than willing and able to get the job done!!! Highly recommend Mike and Wyatt for your oil change!!!!!!!

I dont know if this place is individually owned or Jiffy Lube. It really doesnt matter…read more The point is, I got an Oil Change and my Air Conditioning handled. When it was done the bill was $170. But, none of my debit cards worked. How embarrassing! The man that had greeted me said, it's ok. I had $100 on me. But not the remaining $70. He said, give me some sort of ID or something and return later with the rest. I had found out later that my accounts had been drained and over drafted more that 2k. Identity theft is real people! Nearly a month later (as a retired Vet I only get paid once a month) I went back to settle my balance. When I walked in, the same man was there. He handed my Military ID back to me and said, don't worry about the $70. He said, the owner had come in just after you left. He told me the owner would forgive the $70. Because of my Military Service. Wow Many businesses have Military Discounts and I appreciate that. But this act of kindness took my breath away. His generosity helped me more than he knew. My heart is still banging. Thank you! I will remain a loyal customer for life. Obviously, I recommend this location.

6 days after oil change started blowing oil out. I believe…read morethey put wrong oil in the car. supposed to be 0w-20 euro blend. (They rectified the issue with no cost to me. the drain plug on the filter didn't have an o-ring.)

Screwed again. Today I was a sign being waved on the street "no waiting". Well I did wait 1/2 hour,…read moreonly to have another car in a different bay that pulled in after me, go ahead of me. Last time, after waiting forever, a another woman claimed she was there before me (she wasn't) so they made me move back and put her in front of me. Maybe you should give out numbers since you can't keep track. I like Valvoline but I will go out of my way to try a different branch. That's what I did last time. Went to Waverly and got quick, friendly service.

I had 2 Groupons for here. First visit was fine. Second visit I THOUGHT was fine until I was…read moredriving 2 days later and saw my oil light flash on and off. About an hour later it did it again. Then later it came on and stayed on. I pulled over (at 1:am and 7 miles from home) and let the oil settle before I checked the dip stick. When I did, there was barely a drop on the end of it. I looked under the car and there was a puddle of oil. Had it towed to Walmart and the next day I walked there to have them look at it. When they did, they said the oil filter came off in only HALF of a turn. It was never tightened down. They ran new oil through and metal shavings came out. They said I would have ruined the engine had I tried to make it home. I DEFINITELY can't recommend this place.

This is the Best oil change establishment I've been to. The staff was professional and friendly…read more Detail oriented. 18 point checklist. Prices are in line with competitors. Did not try to sell any additional services or products. I will be going back. Try them out, you will not be disappointed. Thank you Joe, Zander and Devin for your great service!!

The guys working here are super nice. And the prices are awesome. Oil change, wash and interior…read morevacuum with windows for under $40!

Great location, quick helpful and knowledgeable service. Got my oil change done in less than 30 min…read moregreat deal for the price.

BROKE MY CAR. I've only been here ONCE to get my oil change June 20th, 2025 and needed a new one a…read morecouple days ago. They said the latch to my hood was broken so they can't change my oil and i need it taken to a dealership so they can remove my front bumper to fix the latch. I drove to another valvoline to get a second opinion before I took it to ford and the guy literally said "yeah, whoever did it last must've broke it". I said "well the valvoline on E Kalamazoo did it last?" and he said I should call and make a damage claim. I now get to pay around $500 dollars to fix THEIR mistake from messing up my hood. I called damage claim and she couldn't find me anywhere in their system (even looking up my VIN number) so I had to go back to get proof they worked on my car. This is a huge expensive mess and I would never recommend going here.

Seriously, as good as it gets! And then some. I did not realize how much I had been "taken in by"…read moredealerships in the area for car issues. Everything from oil change to brakes. I, too, asked around about where to take my car in order for someone to diagnose the harsh, grinding noise my wheels/tires were making. Every place I phoned wanted to charge me $100+ just for diagnosis. And then a good friend directed me to Frankie D's. BEST DECISION EVER! Not only is the customer service fantastic (which is huge for me, as I am in the industry), but their pricing is honest and cannot be beat. I was called and told what the issue with my vehicle was and what the cost was going to be and ...would I like for them to continue and repair/replace? I mean, this is stuff from my parents' age where the Mechanic calls and tells you what's wrong and what it's going to cost and then asks "would you like for us to go ahead and fix it?" before anything is done to your vehicle. Also, you need to check out their website because they have coupons for paying in cash! That, in and of itself, is huge! And I truly appreciate it! I *highly* recommend Frankie D's for any type of repair your vehicle needs!!!!! They have replaced/repaired my front rotors/pad and today [3/1/2019] they are doing my rear rotors/pads. I know that, in the future, this is exactly where I will be going when my vehicle needs any repair/s. I appreciate their friendliness, honesty and quality work!!!!!!!!! Also, I will have my oil changes done here because I am "over" the high prices of dealership oil changes. Thank YOU, Frankie D's! You have "won" me over!

an auto alignment that they wouldn't do because they didn't feel like loosening bolts that had been…read moretaken out the day before. Said control arms were seized when they were replaced the day before. downright lazy mechanic

This family owns and operates the oil change place. I go there for my oil change and I go back…read morebetween changes if I need any fluids topped off or check my tire pressure. They all know me and my family by name. Just another small town business I always support.

Forget about the last 10 years that this oil change joint has been here. It changed…read morehands/names/management so many times you never knew from week to week what name to write on the check. It used to be run by some scary people doing sketchy things. Once I pulled in for an oil change and they informed me that they didn't have any oil or any oil filters (?!). That was then, this is now. Open for ~2 years now, family owned and operated it is clean, friendly, efficient and reliable. Prices are reasonable, staff are helpful and polite and they seem to actually care about the customer's satisfaction. Let's support locally owned/operated businesses, especially ones that deserve our patronage.

Fast and easy , even vacuumed the car for me at no extra cost Will be coming back with my full…read morefleet here soon

Fast and Very helpful gentlemen that offer great pricing. 1000% am coming back here for any car…read moretroubles i may have in the future!