I have been here several times and have even left a good review in the past, but Friday, March 20,…read more2026 at 2:15pm I was highly disappointed with the attitude of Rosa Lee. I scheduled an appointment for my daughter last week to get a pedicure, manicure, and a full set. Mary did a wonderful job on my daughter's feet. She was kind, gentle, and handled her with great care. After Mary finished, she sent my daughter to Rosa Lee. I made sure she understood that a manicure was supposed to be completed first then she'd get a full set. Rosa Lee looked at my daughter's nails scoffed and said she needed to go grab tools. She came back and began pushing back her dry cuticles so I asked about the manicure. Her response was, "I'm going to do her cuticles first." Then she pulled out the drill the rough up her nails which caused my daughter to pull back twice because of how rough she was. I asked again bout the manicure. She said okay. When she pulled out the nails to glue tips on I stopped and explained that a manicure was supposed to be completed first per my request of services. Rosa Lee rudely responded that she had already cut my daughter's cuticles. I explained that I was specific and Rosa Lee pushed back her chair, dropped her tools, and said "Well we will just have to speak to someone." I responded, "Yes we will." and asked for Kevin who booked us. He was out but Lina came over apologized on Rosa Lee's behalf and told her to get a bowl to soak my daughter's nails and give her the manicure as requested. Rosa Lee jumps up and says, "I don't have time because I have another client!" I responded, "Then you should have led with that and we would have waited for another nail tech instead of being rushed." Lina apologized again and asked Audi to do my daughter's nail work. Audi took her time and was kind. I asked Rosa Lee her name and she responded with, "You don't need to know my name." I simply walked away asked Kevin when he returned and I explained what happened. He took $5 off of the $165 that was charged and apologized for the miscommunication. I did let him know there was no miscommunication because Rosa Lee simply dismissed my instructions and questions after being told and asked three times about the manicure. This experience felt hurtful especially since it was for my daughter's prom and her first time going here to get pampered. Again, I have never had issues any other time. The staff are kind and do great work, but I will never do business with Rosa Lee and due to this experience, I'm not sure I will be returning. I had planned to come back with my college student for a pampering session but customer service is a huge factor for me when choosing who I conduct business with. While Lina and the ones who handled my senior well. Rosa Lee caused me to rethink whether or not I will be returning. It is never okay to be dismissive to a customer who kindly ensures they are receiving the service they paid for. And it's absolutely okay to say to allow another person to do the service instead of attempting to make a quick buck especially when there are two other nail technicians who are available and capable.

I went on a Monday, mid day, I was the only one in there so everything was super fast. I got a…read morepedicure with callus removal and gel polish, I also got a full set with acrylic powder and eyebrow wax. My total was 140. My pedicure was great, could have done a better job with the callus removal but besides that, great. I was the only one so I'm not sure if tools were gonna be reused or what the situation was with that My full set was great. No complaints at all I believe Rosie did mine. Eyebrows are ok. They are clean by the symmetry could be a lot better. I just have to let them grow out lol

Jennifer did a great job on my French gell manicure today! She took her time and was very pleasant.read more

I always have great appointment. The upgrades to the shop are amazing. Terry always does his thang…read moreon my nails.

The facility is older than other Eazy Nail locations, but the people are just as friendly which is…read morereally what matters. Tami did my mani-pedi and Jay she did a nice "cat eye" color pattern on my toes. They were both awesome and I tipped them both because a consistent and uniform cat eye pattern is not easy to do. No free feet pics sorry ;p

Was pleased by the cleanliness, but my pedicure was only so so and the professionalism was…read morecompletely lacking. After pointing out some things, my gel finger nails turned out better than expected. I saw them take tools out of the sterilizer and there was a liner in the foot spa. I called and made an appointment at 11am for 2. They told me that's when they opened. When we arrived at 11, there were already 2 other customers being worked on. There was only 1 technician available despite our appointments so they started on me before my friend. The hot rocks they used were so hot that my friend's legs were burned and the technician even showed that her hands were burned too (before she even put them on us!) It wasn't until later that I noticed my toes were done unevenly and not smoothly (see picture). The pedicure was $30. While my technician took time on my nails, I still had to point out where it was sheer or where the gel was sharp before she fixed it. It was $35 for gel polish. In the end the gel turned out nice. However, the worst part was after the service. The male technician was free at this point and decided to contact his cell phone service on speaker phone. We listened to the entire interaction. We also realized there was no music playing and they seated us so far apart that we couldn't talk much. Overall, I guess we got what we paid for?

This is before and after ... 0/10 don't recommend!!! The worst set of nails I've ever had! I went…read morein for a gel pedicure and fill in. First- $110 for what I received is crazy. All my nails are uneven/ crooked and bulky. I had one nail missing and he put a nail that is bigger than every other nail. I'm so mad I have to go on vacation with this set. My last set was so perfect i don't know how you have the perfect base for a decent set and mess it all the way up. The owner knows he's messed up for putting me with what seems like the most inexperienced person in there...

Best nail salon ever! I just wish I lived closer now. His nails are always perfect! Never a…read moremistake. Perfectly shaped!

Something BLUE...‍ #nubsandstubs…read more As soon as I walked in, I was greeted and asked what service I wanted. I requested a gel manicure and pedicure and was immediately serviced at Ken's workstation. There were sooooo many colors to choose from, but I went with #heartbreaker which was an excellent choice. I'll definitely be back. __ I eat. @f.hux I thrift. @DCthriftish

My nail tech never misses. Ive been a customer for more than a year now. Highly recommend…read more Pedicures are decent. I can be extremely picky but Im always satisfied here. As long as Im in the area, I'll be a customer. Judy is the best!!

I have been a customer since the salon opened. Cindy is…read moreprofessional, honest and accommodating. If I can't get an appointment with her, I see Heidi, her colleague who is equally competent.

Daughter got her nails done today. She said the nail tech was fantastic and cool. The salon…read morepracticed great PPE practices. Loves her nails.

10+ years and counting! I have NEVER had a bad experience at this establishment!…read more Owners and all staff, including the receptionists are welcoming, respectful and professional! Cleanliness and sanitation has always been impeccable, even during covid. V Spa has a menu book that clearly details the services and prices (no handwritten pieces of paper taped on the walls), just ask. During my 1st pedicure, I compared the price of the add-ons I wanted for the standard pedicure to the VIP experience. After doing the math, I inquired and haven't looked back. BUT NOW, the VIP experience has been upgraded and I'm LOVING IT!!! Of course there's a difference in the price, but soo worth it! Treat yourself, trust me!

I recently visited VSpa for a pedicure with Titi. Although she arrived about 15 minutes late, I…read moreinitially appreciated that she seemed to be taking her time with my service. However, after leaving and getting to my car, I noticed gel polish left on my big toe and, once I put on my glasses, realized the overall polish application was very messy. I immediately returned to the salon and was told to wait until Titi finished with her next client. Since I had to get to work, I asked if another technician could quickly fix the issue, but I was told she had to correct her own work. I then asked if I could return the following day, but was informed there were no available appointments. At that point, I requested a refund, but the front desk associate stated that it was beyond her authority. I asked for a manager and was told there was no manager on site. I later requested a call from management, but never received one. I've been a loyal customer of this salon for about three years, and John has always done a phenomenal job with my nails. I've only been getting pedicures there for the past year, which is why this experience was so disappointing. More than the quality of the pedicure, I was surprised by the lack of customer service and unwillingness to work with me to resolve the issue. Unfortunately, because of this experience, I am disputing the charge with my bank and will not be returning.

Update: The owner reached out in response to this review. He offered a full refund. Good business…read morein their part. Adding two stars for customer service. Original: (1 star) I went for a pedicure. The nail tech cut me. I was bleeding. She down played the severity of the cut, and failed to offer any discount. I got home to see a chunk of skin missing. I'll improve my review if they remedy the situation when I call tomorrow. Otherwise. AVOID!

This is my favorite nail salon in Waldorf, MD. I have never been disappointed with the service!…read moreThey are friendly, professional and kind. I even received a surprise from them when I went there on my birthday. They honor Veterans, have a punch card for discounts after a certain number of visits and offer beverages to drink! Come see Phillip and the team, tell them Tia sent you!