SCAM ALERT: On 12/18/20 I took a COVID PCR test at the 1411 Lincoln Blvd C, Venice, CA 90291 location. I paid the $150 upfront fee and was told I would receive the test results within 24hrs. When I hadn't received the results on 12/21, I called customer service and they said they would contact the test location to send the result. I didn't receive the result. I called again on 12/22 and 12/23 and was told the same thing each time, with no result received. I took a break trying to resolve this issue over the holiday for my personal sanity. On 1/1 I received an insurance reimbursement form via email (ha). When I called again on 1/4, I requested a full refund since they still hadn't provided the result. The agent said they needed to speak with a supervisor and would call back. While I waited for that phone call I called the Vital Health Medical Group number listed on the reimbursement form and explained the situation. They said she would contact the right people to resolve the issue. I received a call back from Eazy Testing and they told me there was an error in the system and offered a 1/2 price retest (really?) which I declined and again requested a full refund. The agent said they would check with the supervisor and call back. Three days later, on 1/7, they hadn't called back so I called and requested the refund again. This time they told me they sent the result on 12/20 but the email bounced back. They were able to send me a receipt on 12/18, an insurance form on 1/1 and I had provided my email each time I called so you they definitely had my correct email. I let them know that if they didn't issue the refund by the end of the day, I would be reporting them to the Health Dept, FTC, my local councilman, etc... They said they'd urgently direct my request to a higher level office and call back. They never did and have now been reported. I believe Eazy Testing, Inc. is a fraudulent business taking advantage of people during the COVD pandemic. Other YELP reviews of this business (at multiple locations) report fraudulent activity similar to what I experienced. DO NOT USE.
TL:DR - SCAM ALERT. This business will take your money, will not send your test result and will not refund your money. DO NOT USE. read more