Amazing, quick service. Owner is very nice and gave us info about our bike. 10/10 will come

Ebenezer is the man. I spent $1400 on a new ebike but it gave me too many problems. flat tires, brakes going bad, and I was always having flats every day. I was biking and saw a sign on a bike lane that had his shop's advertisement and I went there hoping for the best. I walked in and found out the way this man works. I was broke, and only had less than the required amount to fix my tires and my brakes, Ebenezer worked with me and gave me amazing deals that other bike shops wouldn't have. I shopped around and found that fixing one flat tire was going to be $60. and that was just for the inner tube inside the tire not including the actual outer tire. So I called Ebenezer and asked him if he had a used tire he can give me for cheap, he said Yes I do! Other shops do not have a used tire I can buy, they only sell brand new, which would cost me more dollars that I do not have. But Ebenezer has used tires he was willing to let go for $20. So he told me that he was going to take care of me. and I went to the shop, ended up getting BOTH of my tires replaced, and my rear tube replaced. that's THREE services he gave me. And that's Ebenezer working his magic. He knows the condition, finds the best remedy, all while keeping the cost super low. Ebenezer kept my ebike in a good condition these past few months. Realistiscally, an ebike is a vehicle, despite it being on the bottom of a totem pole. You know that feeling when your car stops working but you need to go to work. But you have barely any cash to fix it. Ebenezer is the type of "mechanic" that will fix your "car", charge you for what you got, instead of what it should be, and doing it in a super quick time that will get you in and out in an hour or less. My ebike works beautifully now, and I just generally love all types of machinery, and Ebenezer, I have the feeling, is the same type of guy that loves what he does while being a great human being all at the same time. What more do you need ? read more

Rude and hostile Nothing wrong with being a little more nicer to your customers Also felt like i wad overcharged Wont be coming back read more

Outstanding service! The owner is an honest, professional, and truly caring person - something that's very hard to find these days. From the very first moment he gave me personal attention, explained everything with patience, and made sure I fully understood what needed to be done. The price was very fair and transparent with no games or surprises, which gave me complete confidence as a customer. The repair itself was done incredibly fast - within just two hours everything was fixed like new. On top of that, he went the extra mile and cleaned and adjusted the bike thoroughly. You can really tell he loves what he does and genuinely cares about making sure the customer leaves completely satisfied. This place is simply above and beyond - excellent workmanship, honest pricing, and customer service that makes you feel valued. I highly recommend this shop to anyone looking for reliable and top-quality bike service. No doubt this will be my go-to spot from now on! read more

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My flat tire after my visit to Ebenezer Bike Shop... I came in to get a quick pump before my bike ride around Balboa. We brought our bikes in on Wednesday morning 4/30. My tire was not flat when I came in...and the same hour after them it was flat....we didn't end up riding either because it started drizzling so it was to no fault of my own. Come to checking they didn't screw the wnd of my air valve. And a week later with my own pump at home I can't get it to inflate. We've checked the tube and found out they punctured it.... Now, I can't say whether that was an accident or purposeful but either way it was a shoddy job. I'm slightly furious. We tipped just to come out even worse needing more work. I won't be able to ride for a little while because I honestly really can't afford a new tube right now. read more

Ebenezer Bike Shop - My flat tire after my visit to Ebenezer Bike Shop... - Bikes Near Me - Van Nuys, California

I had 2 bikes that my kids destroyed over last summer, tires were flat, seats were ripped, absolutely destroyed gears and so on. I checked for shops near me and decided to try Ebenezer. I brought both bikes on a Saturday morning and Romero checked them out right away. He gave a recommendation of what they were worth and if they were worth the repair. He gave very fair pricing for both and quick tunaround time. I was going to give 4 stars, but he did a great job i would keep 5. They one minus is the money. He quoted me 75 for first bike and 45 for the 2nd, I gave him 150 and he gave me change of 20. should have been 30. Not a big deal for me, i would have given it to him as a tip anyways. read more

Beware of this bicycle shop the owner is not honest. I took wheels for my son, carbon fiber, specialize hybrid bike for him to true balance. After a few hours I went back and picked it up and paid him $40 when I went back and install it on the Bike it did not sit and start rubbing the frame from one side. I took the rear wheel back to him to adjust the balancing he told me my wheel is bended, and I need to change the tire or shim the shaft for the hub. I figured at that time this person does not want to take care of his Customer And he's just giving me the runaround so sure enough I went back locally where I live in Santa Clarita and the bike shop he fixed the wheel in 10 minutes when I called the owner so I can get my money back. He told me I will not give you your money. This is my opinion so be aware and take your bike to somebody else. read more

Great service!! The owner Romero provided excellent service! We got two bikes from here for a great price . Best in the valley!! Will be back for all my bicycle needs read more

Ebenezer Bike Shop - Bikes Near Me - Van Nuys, California

Let me start by saying I'm a newly divorced woman who never thought she'd be walking around with a dead car battery like it was a purse. But life throws you curveballs... and flat tires. I had just left Costco (with a brand-new battery in tow) when I caught a flat on my bike--because of course I did. Lugging that heavy battery and feeling totally defeated, I stumbled into this bike shop. They absolutely restored my faith in humanity. Not only did they swap out my busted tube for a more durable, higher-quality one in what felt like record time, and reasonable price but they did it with Christian music playing gently in the background--which, honestly, added a weirdly peaceful vibe to the whole situation. But here's the kicker: they secured my car battery to my bike with a bungee cord so I could get home safely and efficiently. Like... who does that?! Above and beyond doesn't even cover it. I left feeling capable, empowered, and strangely inspired. And yes, I DID go home and install that car battery myself. So if you're looking for a bike shop that's fast, kind, thoughtful, and full of unexpected blessings--this is it. Thank you to the team for turning my "one-thing-after-another" kind of day into one I'll actually remember with gratitude. read more

Took our rusted, delapidated Trek and Giant bikes in for refurbishment on a Monday. We were told they'd be ready Friday. They were ready Wednesday. They were also in better shape than we when we had bought them from the showroom floor. Astonishing quality of service, astonishing speed. Not cheap, but they were in such bad shape they'd have been considered for scrap if they'd been cheaper bikes. We got more than we paid for, and faster than we expected. read more

Really great bike shop. Took my e-bike for repairs. Romero was honest, fast, and very reasonably priced. Highly recommend

Service - Just wanted to thank you Romero on such a great job tuning up my MtB brakes, suspensions and chain is great and bike washed. definitely coming back for tuneup. Thanks again Emilio read more

This is the one of the best bike shops in the valley. The service is excellent and honest. Great bikes at affordable prices. Definitely a blessing to have a bike shop like this in the community. read more

So glad I found a reliable, professional and affordable bike shop in my neighborhood. I needed 2 flat tires changed and Ebenezer was quick and I was out of there in less than 10 minutes. I recommend them. Very friendly and excellent customer service. read more

He is extremely professional, knowledgeable, and good at what he does. Took my old bike in to get a tuneup and some repairs and it came back looking better than most new bikes. I recommend the shop to everyone that needs work done on their bike. I have been more than satisfied each time I have been to his shop. He takes care of the bikes like they are his own. read more

Romero and Patti are real super hero's when it comes to bikes. They are very fair and honest, quick with service, and a plethora of bikes to choose from. If you bike in LA and surrounding areas, PLEASE stop here read more

It's a small shop but he sure had a good amount of inventory in that small space. I was asking about fixie bicycles and he was sold out then asked about an aluminum women's step through bicycle. The women's bikes on the floor were more of a beach cruiser style and not something my wife needed for her riding style. One customer who came in to pick up a repaired child's bike was told by the employee that it's not a good quality bike, I'm glad he's honest and doesn't play the used car salesman games. read more

Ebenezer Bike Shop - Summer time = Biking - Bikes Near Me - Van Nuys, California

Hobby cyclist and athletes please read! Came in Thursday Feb 22 2024, I bought in a used mountain bike that needed the breaks adjusted and a road bike in for a tune up. The repairman in front was rude and dishonest. I went to another shop I left a 5 star review of. FULL DISCLOSURE: I bought a used bike off a roommate who let the bike sit in the rain for weeks. I had just replaced the inner tubes and saw the breaks needed a lot of adjusting. I usually do my own fixing but thought a pro could give the bike the full tune up it really needs. I also bought an old Schwinn tempo I love and use for triathlons cause the idea of having a pro tune it up was exciting. I'm no pro but I'm capable of doing simple repairs and I have for years. Guy in the front takes a quick glance at the mountain bike and tells me my breaks are broken, that I need new break lines, and an alignment. ($70) I was open to the idea of replacing parts but when I asked him questions about prices he said I should " check this shop on Ventura but when you see the prices you'll come right back". He tries to show me the break arm springs won't spring back. I asked him for a screw driver, adjusted the set screw and viola, they spring back. He says "oh yeah you got it maybe you don't need them. How are your break pads those look old." He then grabs a tool from the back while explaining how an alignment works and tells me "yeah it seems like you don't know what you're doing but I can sell you parts and tools to do it yourself." Comes back to my bike with the tool is telling me what more is wrong with my bike and SNIPS the front break cable. "Yeah we gotta replace that one." I finally told him about my schwinn tempo I have in the back of my suv, and his eyes glew up at the prospect of another sale. I told him "I was glad he didn't touch my race bike because he would have ruined it. I didn't like that he said I didn't know what I was doing, plus he ruined my mountain bike." I went to another local shop where they told me customers have came from Ebenezer with complaints before. First time buyers and new bicyclist beware! Hobby bicyclist should check out other local shops where they take you serious and won't take advantage of you. read more

Wow! What a shop! Thank you so much ROMEO for the great unforgettable customer service. I came in (newbie) for a bike service and Romeo was beyond helpful. I came out with a new bike seat, bag storage and a helmet that matches my bike. I quickly took my serviced bike for a ride at the park across the street(so convenient) and she felt GREAT! Thank you Romeo for sharing your knowledge and helpful tips! I will definitely be back. Thanks again! Great prices too! read more

Ebenezer Bike Shop - Front of shop - Bikes Near Me - Van Nuys, California

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After reading the reviews for this shop, I decided to give it a try since I don't know too much about bikes and I'm hoping for some honest service. Romero gave us just that. He's a fast talker, like literally he speaks very quickly, but he doesn't make you feel pressured. When my friend and I were on the fence about a few things he suggested that were a little more than we anticipated spending, he threw something in for free to help us out. He also cleaned and lubed the bike for free, which was really nice. I saw some used bikes hanging around for sale that looked to be decently priced as well, so I'll keep that in mind for the future. Will definitely be back and appreciated your service, Romero, thank you! read more

Ebenezer Bike Shop - Bikes Near Me - Van Nuys, California

Romero is a great guy to work with. I had purchased a bike through the Internet very expensive bike which had many things wrong with it from the beginning. Supposedly easy to put together (NOT)!which Romero did for me, the chain broke the second time I rode it, and he fixed that, it had a flat tire a few days later he recommended putting in stronger inner-tubes . I also had a lot of trouble with the gears slipping and he fixed that too! I'm very Happy with the service I got from Romero at Ebenezer bike shop! read more

Romero is the man. Always there to help with any questions and great at anything bike related.

Had a busted tube on a Saturday morning. This spot was open at 9am (all other bike shops at 10am). Brought in my bike and my tire was fixed immediately and for a great price! This bike shop is great! The kids and I rode our bikes at the beach that day and Ebenezer saved our Saturday!! read more

Amazing service! Would definitely recommend stopping by. He was able to help us fix our bikes in seconds.

Update to my review: I don't know what it is with this business but the guy who runs it honestly is very unprofessional. The last two times I've tried to do business with this guy he either failed to follow up and lost my business, or he couldn't keep his commitment which also resulted in him losing my business. Honestly I get this is a minority owned local business and I should be more supportive, but I've tried and you can't use that as an excuse for being unprofessional and wasting people's time. I'm pretty frustrated that this is the only repair shop in the area on top of everything. Dude, get your shit together. read more

Terrific bicycle repair shop right around the corner from me. Romero serviced my vintage late '70's Raleigh Sprint beautifully and his pricing is very reasonable. He is a very genuine guy, glad I saw the signs he put up. read more

So glad I found Ebenezer Bike Shop. Located on Victory Blvd, its really close to my house and parking is very easy. Had a few problems with my bikes that Romero was more than happy to help me with for a very reasonable price and he completed the jobs very quickly. The bike shop down the street told me they had a 5 week wait for bike repair! He also helped me find a new bike in his shop that fit me perfectly (my current bike is a little small) they also have a very impressive supply of bike supplies and accoutrements Will be returning and referring for all of my cycling needs Thanks Romero! read more

Dropped my bike at the shop to repair the rear shifter. He had the repair done in 1 1/2 days later. No parts to replace, just serviced which save me $ Romero also replaced the rear tube. I'm happy with the efficiency of my bike and I get to ride again. read more

He was very nice and fixed my flat in 15 minutes. He also gave the bike a tune up so I was ready to get back on the trail.

My husband has been wanting a bike for quite sometime. It's his birthday so we went today to look at bikes. I'm so happy we did! Romero was so nice and helpful! We left with a bike, helmet and lock. I highly recommend Ebenezer's!!!!! read more

Whoever helped me at the store was friendly, patient, and helped me get the things I needed for my new bike.

Not an honest business. The man who runs the shop double charged me. I don't know much about bikes so I accept the transaction. I decided to come back again and this time he charged me half of what he initially charged me for the same service. Please don't take your business here. read more

Whatever you do, DO NOT BRING YOUR BIKE TO THIS SHOP for service. I brought my tubless 29'r wheel to have him inflate the tire (I could not get it to seat). It took him a week, and then he charged a whopping $58, which I felt was a rip off, but I paid him anyhow. But, it did not take long until the tire began to deflate from the new stem he installed. Clearly, the work was defective. I took it in to him to have him fix it. Immediately, he started to give me the run around, claiming he did not know what happened to it. I told him it was leaking from the new stem. He then admitted he was not an expert, but still tried to blame me. When I told him I thought he should honor his expensive work, he got irate, insulting, and even got belligerent telling me that he was going to "f&*^" me up". This guy is a total fraud. He does not have a clue how to work on a high end bike. Spare yourself, and avoid this shop like the plague. Stick with a real bike mechanic. read more

The worst bike shop experience I've ever had. This guy sold me a bike that I didn't ask for and once I discovered that the bike was not the correct bike, I told him and he said he would fix the problems. But he never did fix the problems, he just kept putting it off. So I ask for my money back and he wouldn't refund me and started arguing with me. I told him I will never go to him again and have not been back since. Save yourself the trouble of dealing with this fraud. read more

Great service! I stopped here once with a friend because their bike was squeaking. The technician helped us out right away. The second time was for a flat tire. Friendly, fast service here. read more

My go-to place whenever I have any issues with my bikes the owner is super knowledgable and has lots of experience. Good bikes and supplies selection as well. read more

This place is great! Ebenezer did an amazing job fixing my scooter. I'd highly recommend going here. Easy and quick.

I stopped by here a couple of weeks ago and i ended up buying a used bike . The gentleman who worked there ( might have been the owner), was very helpful, very professional. I am happy with my purchase. read more

Took my dual suspension mountain bike here for a tune up, new brakes, new saddle, new chain & shifter cables. The owner provides excellent customer service, he is very attentive & spends his time with you. My bike was ready when promised & rides like brand new again (it's old & has seen a lot of trails). As a woman I am very happy to have a bike shop near the park that is trustworthy & willing to take the time to answer all of my questions. I am confident in recommending this bike shop. I like being able to support a local business, & I appreciate the friendly customer oriented service. read more

When I jumped on my bike this morning I realized my front tire wasn't holding any air. I walked over to Ebenezer Bike Shop and he quickly replaced my tubes and worn out tires. We cracked some jokes and I was back onto my ride shortly. He even offered to have me swing by on my next ride to check my tire pressure if I go a while without a ride. Overall great service and an awesome small business. Highly recommend. read more