I am severely dental phobic. I need anesthesia to make an appointment…read more My husband has been going to Dr. Kandl for years and finally convinced me to go due to a severe toothache. The front desk was so kind and sweet. Waiting room relaxing and you can't hear the drilling that makes me break out into a sweat and want to run. The Assistant and Dr Kandl listened to me.....every word and fear. They spent time with me and did not do anything until I was ready. Their demeanor and patience has made me a patient of theirs for life. I don't even get anxious anymore for teeth cleaning. THANK YOU! You are a true example of how patient care is supposed to be, especially someone with a horrible Phobia that needs care.

I had been a loyal patient of my previous dentist for over 30 years and never once had an issue…read morewith billing or unexpected charges. When he retired, I was referred to the new dentist who took over the practice. I had no existing relationship or loyalty to this new provider, and I was extremely clear from the start: I am out-of-network with United Concordia, I have never paid out-of-pocket for dental care, and I was not willing to start now. I told them directly that if they didn't take my insurance, I would go elsewhere. I asked multiple times before the appointment if I would be charged, and I was repeatedly assured that I would not. I was told they do this all the time, that a form would be submitted to my insurance provider, and that everything would be handled -- no worries. Now, I've been billed $350. When I followed up, they admitted they were unfamiliar with the various United Concordia plans and were unprepared for the volume of patients after taking over the practice. In other words, they gave me false information and are now walking it back with excuses. Their response was essentially: "We're being more careful now," which offers no resolution or accountability to the patients already affected by their mistake. This situation was entirely avoidable. I was proactive, transparent, and clear about my insurance and my expectations. They gave me misleading information, and now I'm left with a bill I never agreed to -- one I would have avoided had I received honest communication. This behavior is unethical. It's a complete lack of accountability and professionalism, and I find it unacceptable. I will be disputing this charge with the appropriate authorities and reporting the incident as necessary. I strongly advise others to get every assurance from this office in writing. Based on my experience, I would not trust their word.

Dr.Biffen made sure I understood the problems and what should be attended to now and later. He…read moreexplained every single procedure that needed to be done. He wanted to make sure I didn't feel any pain and if I did to let him know. I had 3 fill ins and an extraction done in less than 30 mins. "No pain at allll!!!" Thank you

From the owner: Click Business Name for More Information…read more Welcome to Biffen Family Dentistry in East Stroudsburg, Pennsylvania, where every patient is considered a member of the family. Our father and son dentists, Dr. Donald R. Biffen and Dr. Andrew D. Biffen, strive to make you and your family feel comfortable and informed every time you visit the office. You are our focus at every appointment and we work constantly to ensure that you have a positive experience at every visit. We are dedicated to working with you to create a custom treatment plan that meets your family's unique financial situation and dental needs.

Easily the worst dental experience I had. The cold, and absolutely rude dentist Virginia made me…read moretruly afraid of the dentist. Years later and I'm finally undoing the awful filling work done and I'm grateful to never have to go back to such a negative experience.

Terrible local dentist. Dentist is rude and yells at her patients. Her office staff is just as bad…read more My sister had a tooth removed here, the dentist did not wait long enough for the anesthetic to kick in and proceeded to yell at her when she cried from the pain she felt when her tooth was extracted. I would recommend Dr. Biffen's Family Dentistry, a much friendlier and caring family dentist.

I'm extremely disappointed with my experience at this dentist's office. They do not return calls,…read moreeven after multiple attempts, which made resolving a simple billing issue incredibly frustrating. On top of that, I was overbilled twice, and despite reaching out repeatedly, I still haven't received a proper explanation or correction. What makes this even more unfortunate is that the dental hygienist is excellent -- professional, thorough, and genuinely caring. It's a shame that the front office's lack of communication and billing errors overshadow the quality of care provided in the chair. Based on my experience, I can't recommend this office until they significantly improve their responsiveness and billing practices.

dentist put a tooth in crooked, 2 caps a different color then denture. gum color different then my…read moregum color. Made a denture that I cannot wear. took them to court and won a judgement that they appealed to a higher court. Higher court says you need an attorney and a dental witness to confirm what was done wrong. this is not attainable and is cost prohibitive.

I had to find a new dentist because I wasn't happy with the dentist that took over for my dentist…read morewhen he retired. I have always been terrified of the dentist was told that Dr. Schiavone was really good. I went to see her and was not disappointed, she was great! Her entire office is great. They are very accommodating, professional and friendly. I have always had pain free care from Dr.Schiavone and her office (Rita) is very helpful in submitting the paperwork to my insurance, who is out of network, so I can get reimbursed. I recommend Dr. Schiavone to anyone that is looking for great dental care, at reasonable prices in a friendly atmosphere.

Dr. Schiavone, DMD has been my dentist for over 10 years. This is a small dental office in a…read morebeautiful Victorian house complete with a friendly and professional staff. You will feel welcome and comfortable when you walk in the door. Dr. Schiavone is not only a highly skilled professional, she is a very gentle dentist. If you have a fear of going to the dentist, then this is the office for you! Would recommend to anyone.

This is a highly skilled dentist!! After a popular East Stroudsburg dentist told me he couldn't…read moresave two molars, due to so little of the teeth remaining after losing the fillings, I made an appointment with Dr Smolyansqky and he did a remarkable job of saving and crowning them. A perfect job!

Dr Anatoly and his wonderful staff are the best in the business. Kind, professional and painless…read moredentistry that is Rare to find. Thank God they service East Stroudsburg!

Polite, helpful and professional staff. Dr. Poore has an incredible bed side manner. He even took…read morethe time to follow up post procedure to check on my son with a personal phone call. I would highly recommend his practice to anyone in need.

From the owner: Our top priority at Monroe Oral Maxillofacial & Implant Surgery is to provide every patient with…read morethe highest level of oral surgical care possible to achieve the optimum result. Board-certified oral and maxillofacial surgeon, Dr. Matthew Poore, strives to serve patients with compassion and do everything in his power to ensure that patients are fully informed and comfortable throughout the entire procedural process. Monroe Oral Maxillofacial & Implant Surgery offers a wide variety of procedures, including: General Extractions, Wisdom Tooth Removal, Exposure of Impacted Teeth, Dental Implant Placement, Bone & Tissue Grafting, Treatment of Oral & Facial Infections & Pathology, Treatment of TMJ Disorders. If you are in need of oral surgery, our friendly and well-trained office staff is happy to schedule your initial consultation. Our highly skilled surgical staff will assist Dr. Poore in the development of a personalized treatment plan, address your concerns, and restore your smile. We look forward to seeing you at Monroe Oral Maxillofacial & Implant Surgery!

I originally just went to this office because my cap fell out and I needed an office to stick it…read moreright back in. My co-worker recommended me to them & I can honestly say I loved his office. The staff was very friendly & immaculate office. Most dental offices in PA are very old and run down looking not here!! New & updated equipment. Also the sitting area is well kept !They took care of me on the spot and I wasn't even one of there patients! (Same day, on top of booked appointments & they got me in and out). I went back became a patient for a cleaning and 3 fillings, but I had to leave because they were an out of network office under my insurance. After I left I begin my search for a dentist b.c my primary office is in NY and I hated driving back and fourth! I wish I would of been able to stay but when u go to an out of network office they charge you more .I have to say I have never found anyone like them since I left and I'm still in the search for a dentist. If your insurance is covered by them please go u won't be disappointed !! Overall an amazing place !

I don't miss this doctor! He and his staff used to make fun of me and talk behind my back. He was…read morenasty and gave me dirty looks. Plus, he really wasn't that good of a doctor. When putting on a crown, he used to grind the GOOD tooth up above so that the crown would be even. That was the wrong way to do it. Go to Dr. Kandl. He's VERY good, and all of his staff are wonderful. Leaving this one was the BEST thing I ever did for myself.

Spent 2 grand to have tooth restored only to find out he installed post incorrectly by another…read moredentist.Would not recommend him to anyone

Wonderful dentist he does a great job on everything concerning your teeth just wonderfulread more

The best dentist I have ever seen. Very compassionate and friendly…read more Was in NY dentistry for 15 years and 12 years in East Stroudsburg!