Dr.Biffen made sure I understood the problems and what should be attended to now and later. He…read moreexplained every single procedure that needed to be done. He wanted to make sure I didn't feel any pain and if I did to let him know. I had 3 fill ins and an extraction done in less than 30 mins. "No pain at allll!!!" Thank you

From the owner: Click Business Name for More Information…read more Welcome to Biffen Family Dentistry in East Stroudsburg, Pennsylvania, where every patient is considered a member of the family. Our father and son dentists, Dr. Donald R. Biffen and Dr. Andrew D. Biffen, strive to make you and your family feel comfortable and informed every time you visit the office. You are our focus at every appointment and we work constantly to ensure that you have a positive experience at every visit. We are dedicated to working with you to create a custom treatment plan that meets your family's unique financial situation and dental needs.

I am severely dental phobic. I need anesthesia to make an appointment…read more My husband has been going to Dr. Kandl for years and finally convinced me to go due to a severe toothache. The front desk was so kind and sweet. Waiting room relaxing and you can't hear the drilling that makes me break out into a sweat and want to run. The Assistant and Dr Kandl listened to me.....every word and fear. They spent time with me and did not do anything until I was ready. Their demeanor and patience has made me a patient of theirs for life. I don't even get anxious anymore for teeth cleaning. THANK YOU! You are a true example of how patient care is supposed to be, especially someone with a horrible Phobia that needs care.

I had been a loyal patient of my previous dentist for over 30 years and never once had an issue…read morewith billing or unexpected charges. When he retired, I was referred to the new dentist who took over the practice. I had no existing relationship or loyalty to this new provider, and I was extremely clear from the start: I am out-of-network with United Concordia, I have never paid out-of-pocket for dental care, and I was not willing to start now. I told them directly that if they didn't take my insurance, I would go elsewhere. I asked multiple times before the appointment if I would be charged, and I was repeatedly assured that I would not. I was told they do this all the time, that a form would be submitted to my insurance provider, and that everything would be handled -- no worries. Now, I've been billed $350. When I followed up, they admitted they were unfamiliar with the various United Concordia plans and were unprepared for the volume of patients after taking over the practice. In other words, they gave me false information and are now walking it back with excuses. Their response was essentially: "We're being more careful now," which offers no resolution or accountability to the patients already affected by their mistake. This situation was entirely avoidable. I was proactive, transparent, and clear about my insurance and my expectations. They gave me misleading information, and now I'm left with a bill I never agreed to -- one I would have avoided had I received honest communication. This behavior is unethical. It's a complete lack of accountability and professionalism, and I find it unacceptable. I will be disputing this charge with the appropriate authorities and reporting the incident as necessary. I strongly advise others to get every assurance from this office in writing. Based on my experience, I would not trust their word.

I had to find a new dentist because I wasn't happy with the dentist that took over for my dentist…read morewhen he retired. I have always been terrified of the dentist was told that Dr. Schiavone was really good. I went to see her and was not disappointed, she was great! Her entire office is great. They are very accommodating, professional and friendly. I have always had pain free care from Dr.Schiavone and her office (Rita) is very helpful in submitting the paperwork to my insurance, who is out of network, so I can get reimbursed. I recommend Dr. Schiavone to anyone that is looking for great dental care, at reasonable prices in a friendly atmosphere.

Dr. Schiavone, DMD has been my dentist for over 10 years. This is a small dental office in a…read morebeautiful Victorian house complete with a friendly and professional staff. You will feel welcome and comfortable when you walk in the door. Dr. Schiavone is not only a highly skilled professional, she is a very gentle dentist. If you have a fear of going to the dentist, then this is the office for you! Would recommend to anyone.

This was my first visit to Horizon. The dentist for very thorough. The two hygienists were friendly…read more& kind. One took the x-rays & the other one cleaned my teeth. The front desk personnel were very friendly,

I'm extremely disappointed with my experience at this dentist's office. They do not return calls,…read moreeven after multiple attempts, which made resolving a simple billing issue incredibly frustrating. On top of that, I was overbilled twice, and despite reaching out repeatedly, I still haven't received a proper explanation or correction. What makes this even more unfortunate is that the dental hygienist is excellent -- professional, thorough, and genuinely caring. It's a shame that the front office's lack of communication and billing errors overshadow the quality of care provided in the chair. Based on my experience, I can't recommend this office until they significantly improve their responsiveness and billing practices.

I originally just went to this office because my cap fell out and I needed an office to stick it…read moreright back in. My co-worker recommended me to them & I can honestly say I loved his office. The staff was very friendly & immaculate office. Most dental offices in PA are very old and run down looking not here!! New & updated equipment. Also the sitting area is well kept !They took care of me on the spot and I wasn't even one of there patients! (Same day, on top of booked appointments & they got me in and out). I went back became a patient for a cleaning and 3 fillings, but I had to leave because they were an out of network office under my insurance. After I left I begin my search for a dentist b.c my primary office is in NY and I hated driving back and fourth! I wish I would of been able to stay but when u go to an out of network office they charge you more .I have to say I have never found anyone like them since I left and I'm still in the search for a dentist. If your insurance is covered by them please go u won't be disappointed !! Overall an amazing place !

Shaky hands Eberhart - (younger one) not Once, but Twice gouged my tooth. The first time the ground…read moreis so thin that it resembles the tooth of a chainsaw. He continued as though nothing had happened. I returned home to see in the mirror that he had completely THINNED out the side of my tooth which continued to splinter 3 more times. Time went by and I saw that I developed some cavities in front of my mouth so I made an appointment, I was seen by the older I briefly told him about the problem. I didn't waste too much time informing him. Went back to have him, fill the cavity and complain about the tooth. In no way, was it my fault was his reply. He completed that filling and he asked if I would like that "tooth smoothed " With hesitation, I said OK. it was a very top corner of my tooth that was chipped off that he was too smooth. He took the same grinder used in preparing for my feeling to touch up the top of my tooth. Instead, shaky hands went completely across my tooth - grinding I deep fracture line across my tooth. Went back to him again a week later he replied that your tooth was like that already. Take this as a warning, not enough money for lawyers to get involved - but maybe if we get together, we could stop this. Please speak up. There are many bad dentists out there. Does anybody know of a good dentist?

I went in for a checkup-my first visit. Dr. Eberhardt wrongly told me I needed a root canal, on my…read morelower left side when in fact I needed a periodontist on my UPPER left side. On another note, after having two implants put in, I went to his son to have the crowns created and attached. First, they are low and I cannot make contact on that side of my mouth. Worst yet, he used way too much cement and it resulted in an infection. I have spent over two thousand dollars at the periodontist trying to fix the problem that HE CREATED. I haven't even had the original problem fixed, as the infection is not yet healed. THESE DENTISTS ARE NOT GOOD! STAY AWAY.

I don't miss this doctor! He and his staff used to make fun of me and talk behind my back. He was…read morenasty and gave me dirty looks. Plus, he really wasn't that good of a doctor. When putting on a crown, he used to grind the GOOD tooth up above so that the crown would be even. That was the wrong way to do it. Go to Dr. Kandl. He's VERY good, and all of his staff are wonderful. Leaving this one was the BEST thing I ever did for myself.

Spent 2 grand to have tooth restored only to find out he installed post incorrectly by another…read moredentist.Would not recommend him to anyone

My first impression, as I was walking towards the office, is that it is not professionally, or…read moreotherwise, cleaned. Furthermore, the floors were filthy, and this was on a Monday morning. Moreover, I had joined the savings plan. However, when I was presented with the bill, and I said that I was under the impression that x-rays, etc., were free, I was told that they are 20% off. Online, the plan clearly states that the x-rays and exam are free. Of course, the bill was not itemized. There was also a charge on my bill for work that the doctor said might have to be done in the future!!! This brought the bill up to $4500.00. I quickly stated that I was not having that work done at present, so Natalie deducted it. However, my bill was still a whopping $1600.00 dollars. That was for the exam, x-rays. cleaning, and 2 fillings. As a retired widow on a fixed income, I must say that such a fee is difficult to manage, but I paid the entire balance, rather than have to pay interest over the course of the next few months. Frankly, I would have walked out if I had not lost a filling from a front tooth. There also seemed to be a great deal of confusion. There was only one dentist on my first visit, so I could not have my filling replaced. I was given two appointments for the following day: 9AM cleaning, and 10AM fillings. When the hygienist completed the cleaning, she said, "I see that your fillings will be done at 11. I quickly protested, and that problem was rectified. When I met with the dentist, who obviously had not even glanced at my health history, she asked the same questions I had been asked the day before. She asked if I had any allergies, and if I take any medication and have any health problems. When I answered "no" to the two latter questions, she just stared at me. I repeated my answer, and she continued to stare, and said "Not even blood pressure?" I told her that I am very healthy and take excellent care of myself. Finally, when she was about to start working on me, she stated that the tooth minus the filling wasn't even listed under the work she was supposed to do!!! I said that that tooth was the reason for my visit! It seems that the dental assistant had recorded the wrong tooth!!! When all was done, she just walked out, and rushed to the next patient. I could mention more, but I am sure you can see why I will not be recommending Aspen Dental to my friends -- maybe my enemies!

Complete rip off. All of my filings they put in turned out to be temporary yet charged insurance…read morefor full. Had to have them all redone. Total scam

This is a highly skilled dentist!! After a popular East Stroudsburg dentist told me he couldn't…read moresave two molars, due to so little of the teeth remaining after losing the fillings, I made an appointment with Dr Smolyansqky and he did a remarkable job of saving and crowning them. A perfect job!

Dr Anatoly and his wonderful staff are the best in the business. Kind, professional and painless…read moredentistry that is Rare to find. Thank God they service East Stroudsburg!

awesome dentist and fabulous oral surgeon! I would put myself, my family and kids any time of the…read moreday. Dentist is caring, detailed oriented and the team seem to love what they do.

From the owner: Cozy Dental Office PLLC is dedicated to providing the highest level of services to their patients…read more We accept most PPO dental insurances, CHIP, and care credit.