I had an issue with my f150 while traveling…read more John and Charles in service took care of it in a way that I can only describe as magical. the customer service and mechanical work were both above and beyond and worthy of praise.

Joe and the servicing department has taken care of me for years. Super friendly, knowledgeable, and…read moreextremely responsive communication. Joe always spent extra time working with my warranty details to make sure I got the maximum coverage and no corners were cut so I always walked away with my truck in perfect condition at no extra cost. Highly recommend this dealership for your next Ford purchase and or servicing.

Mr Dipendra guide us throught the process of to end our lease a few months early and begin a new…read moreone. The process was smooth and the deal was great. He is the best

Luis at Walnut Creek Honda was fantastic to work with. He's incredibly friendly, down-to-earth, and…read moregenuinely easy to talk to -- exactly the opposite of the stereotypical high-pressure car salesperson. He's clearly a seasoned veteran who knows the business inside and out, but what really stood out was that he hasn't become jaded or robotic about it. He was patient, personable, had great stories, and made the whole experience feel relaxed and human. I never felt like I was being "worked" or pushed into anything. Buying a car can be stressful, but Luis made it genuinely enjoyable. If you're shopping at Walnut Creek Honda, I highly recommend asking for him.

I've owned 5 Chrysler vehicles and love the brand. Took my Ram Truck in for an oil and tire…read morerotation. Work was completed in a timely manner. There was a misunderstanding over a 30k mile service maintenance recommendation. The issue was raised with the Group Manager who quickly called and corrected the issue. Mistakes can happen in business, it's how you handle them is what counts. My trust and confidence is restored and will be coming back for my vehicle service.

I spoke with Quinton on the phone and then we visited the lot and dealt with John…read more Clean lot. Friendly interactions. The vehicle we were looking for wasn't here. Visiting a lot of dealerships lately, even though we didn't do business with them this is one of the better ones.

I had a great experience working with Shannon Hunt. Since it was my first time selling a car…read moreonline, I was understandably very cautious. We communicated over the phone and FaceTime, and she was incredibly patient, answering all of my questions. She even walked upstairs and downstairs during our video call to show me the office, which really helped build my confidence. She also offered a very good price for my car, which made the decision even easier. I live in the South Bay, and she even offered to pick up the car from my location. The entire process--from inspecting the car to completing the paperwork--took only about 10 minutes. I couldn't believe how smooth and efficient it was! I would definitely recommend Shannon to my friends and anyone looking for a hassle-free car-selling experience.

I've leased two Mercedes from this dealership before, so I was surprised by how different this…read moreexperience was. Communication was inconsistent, and I'd go days without any updates before hearing back again. It left me feeling like my business wasn't a priority. I decided to work with another local Mercedes-Benz dealership instead. They were responsive, straightforward, and made the entire leasing process smooth from start to finish.

Very Satisfied with Toyota Walnut Creek, specially the service of JP Palomo. After I requested a…read morequote online JP already in touch with me and always updating me and making follow up. And it is true that the 1st person you talk is also the last person you talk also. Yesterday July 25, 2026 we went home with our new Rav 4 plugin se. I highly recommend Toyota Walnut Creek specially JP Palomo for his no hassle service and a very fun visit.

I cannot say enough good things about Ron Williams at Walnut Creek Toyota! I recently purchased a…read morebrand-new 4Runner from him, and he made the entire experience absolutely incredible from start to finish. Buying a new car can be stressful and overwhelming, but Ron made it the complete opposite. He was knowledgeable, patient, honest, incredibly helpful, and never once made me feel pressured. He genuinely cared about making sure I was happy and getting exactly what I wanted. He answered every question, kept everything easy and straightforward, and made what is normally a long, exhausting process actually enjoyable. What really stood out was how personable and genuine Ron was. He didn't make me feel like "just another sale." He treated me like someone he truly wanted to take care of, and that kind of customer service is hard to find anymore. I am OBSESSED with my new 4Runner, and I honestly couldn't have asked for a better person to buy it from. If you are even thinking about buying a Toyota, GO SEE RON WILLIAMS AT WALNUT CREEK TOYOTA. Seriously. Ask for Ron. You will not regret it. Thank you, Ron, for making such a big purchase such an amazing experience. You absolutely earned a customer for life. 10/10, five stars isn't enough!

I have 2005 Mustang GT convertible one person came in and that's the person who bought it. I think…read morehe presented the car correctly and it sold for what I wanted. I would definitely use him again

Patrick Nohr has been in business for 35 years and it's easy to understand why. Together with…read moredaughter Molly they run a straight forward used car business, honest and not pushy at all. I bought a 2023 Q7 there a couple of months ago, got a fair deal including for my 2015 Q7 trade. After 2 months I was told I needed front brakes, Pat stood behind the car and replaced all the brakes for us. If you're looking for a used car start here, if they don't have it I'll bet they will find it for you

We reached out about leasing an EV for my dad, and the exact car he wanted was rare enough that…read moreCartelligent couldn't source it, so we never formally engaged or paid them. Chuck helped us anyway. He called several local dealers to scout inventory for us, coached us on exactly how to negotiate the lease (settle the selling price first, then the lease terms), and even took calls from my mom in real time while we were sitting at the dealership working the deal. His advice was spot on and next time we're car shopping we're gonna start with Chuck.

I just bought my second new car from Cartelligent and both times I thought the service was…read morefantastic. Both times they got the exact car I wanted within a few days. They take care of everything including registration and plates. They negotiated a much better price than I could have gotten and their fee was far less than the money I saved. They sold the first car I bought. I drove in my old car and drove out with my new car. I sent one of my best friends to them and he had a very good experience also. And they saved me many hours of time. I highly recommend Cartelligent. Saul R.

My husband and I had the pleasure of buying our first Volkswagen from Dirito brothers the other…read moreday. Andres was so helpful, friendly and just exactly what a salesman should be. He talked cars with my husband and was knowledgeable about the VE Golf history and future. After coming to a deal, we met Jim, the finance manager, who was equally as friendly and got our paperwork ready quickly to send us down to Eddie - who made all the final paperwork signing the easiest experience. My husband and I have bought a handful of cars, and our experience at VW Dirito brothers was hands down the best experience we have ever had. It was so nice to talk to people that appreciated my husband's car enthusiasm and could talk shop rather than just talking sales. I 110% recommend buying your next car here

Extremely unprofessional and disappointing experience…read more We went to this dealership to purchase our leased VW at the end of our lease. Before coming in, we called and agreed on the purchase price. When we arrived, they had prepared all the paperwork for financing, even though we had never said we wanted to finance or discussed financing at all. After correcting that mistake, the dealership asked us to sign documents for a vehicle that wasn't even ours. The VIN and registration belonged to another customer's car, and we were shown that customer's information. We were the ones who caught the mistake. After they finally located the correct paperwork for our vehicle, the purchase price was suddenly $500 higher than the price we had agreed on over the phone. Instead of taking responsibility for their mistakes or honoring the agreed-upon price, the sales manager told us, "If you don't like it, you can just return the car. We're not trying to sell a car." That comment was both shocking and unprofessional. It made me wonder: if a car dealership isn't trying to sell cars, what exactly are they doing? Everyone makes mistakes, but professionalism is measured by how those mistakes are handled. Between the incorrect paperwork, the disclosure of another customer's information, the change in price, and the rude attitude from management, this was one of the most unprofessional dealership experiences we've ever had. If you're considering doing business here, double-check every document before signing and verify every price carefully. Based on our experience, I would not trust this dealership to handle an important transaction without reviewing everything yourself.

Tire and Wheel Warranty…read more When I arrived to pick up my 2026 911 Carrera, the finance manager spoke to me about purchasing the tire and wheel warranty package. He mentioned that it was the only warranty package that must be purchased before leaving the dealership. I can understand why. About four months after taking delivery of my car, the left rear tire kept losing air, very slowly. I searched for a puncture, but could not find one. At five months, I got curb rash on my right front wheel...ugh. Caner had contacted me for a six-month follow-up, and I mentioned both issues. It was during that conversation that he asked if I'd like a service tech to contact me. That is when I spoke to Tim Wong over the phone. We made an appointment for the very next day, and I drove to the dealership. After filling out some paperwork, Tim let me know that my warranty included a loaner car, and he offered me a new Macan. While in the waiting room, I heard the receptionist offer local customers Uber service to their homes and back. I dropped off my 911 on Thursday, and it was ready for pickup on the following Tuesday. I mentioned to Tim that I had an appointment on Monday, so he kindly arranged my pickup for the following day. The man who serviced my car, Bowdoin, sent me a video of the car's inspection via Tim's email. He was very thorough and friendly in his assessment. Caner was off that day, so he arranged for Hart to go over some of the PCM questions I had. He answered both and was engaging, friendly, and professional. My left rear tire had a nail, which caused a slow leak. The tire was replaced. The curb rash on my right front rim was fixed as well. I've come to realize that a brand is only as good as the people who represent that brand. So many of my friends have said, "Yeah, they should do that since it's a Porsche and the amount you have to pay for them!" In theory, that makes sense. Yet I've had horrible encounters at Porsche Fremont, and it is the same ownership as Walnut Creek Porsche, Fletcher Jones. Two opposed levels of service. My friend, who has owned 14 911s, has his cars serviced at Monterey Porsche, and his stories are horrible. This is not just Porsche, but any brand, Sony, Canon, etc. These are the individuals I have encountered at Walnut Creek Porsche, and I could not be more pleased with the levels of service I have received. Tim Wong Hart Benson Caner Nisanoglu Kasia Ksarzynski Bowdoin I've always contended that the leadership of any organization is reflected in the staff. My compliments to the manager of Walnut Creek Porsche. Thank you.

I reached out to Mike Pardini directly. I appreciated how quickly he responded…read more he handled the whole deal from the first email. Responsive and straight to the point. When I got to the dealership he introduced me to someone on his team to finish the paperwork and delivery, but he was still around through the whole thing. The next day he called me himself. Just to ask if I was happy with the car and if I had any questions. That kind of follow up isn't something you see much anymore. If you want someone who actually communicates and follows through, I'd recommend Mike.

Highly recommend Gillian! We got our first Range Rover!…read more From the moment we arrived, Gillian came out of the dealership to personally greet my entire family. She was warm, welcoming, and approachable, immediately making us feel comfortable and valued. Gillian took the time to ask thoughtful questions and quickly understood exactly what we were looking for in a vehicle. During the test drive, her communication skills truly stood out. She was knowledgeable, engaging, and able to explain everything clearly without ever making the process feel overwhelming. Throughout the entire experience, Gillian made the purchase process seamless, efficient, and focused on our specific needs and priorities. This was one of the best dealership experiences we have ever had, and thanks to Gillian's exceptional customer service, we are now loyal Range Rover customers.

Excellent customer service ! Upon walking into the dealership I was greeted by Gillian. She was…read morewarm, professional, knowledgeable, and incredibly patient. Gillian took the time to answer all of my questions, explain my options, and guide me through the process without ever making me feel pressured. Her honesty and genuine desire to help stood out immediately. I highly recommend visiting Cole European and asking for Gillian. She truly puts her clients first and delivers the kind of customer service that is hard to find.