These guys are amazing! the work is pristine and the time and thought that goes into it are second…read moreto none. I had retractable steps just installed on my new truck. The delivery date was changed and these guys squeezed me in early. it may seem like a little thing, but I have a limp and getting into and out of the truck without help is really hard for me. These guys were fantastic. Very accommodating. I would recommend them to anyone.

I have spent a lot of money there over the years with great service.i bought a new vehicle and went…read moreback to get some accessories for it I dealt with Rodger he was dishonest he loves the big ticket sales . I wanted new headlights I called and left numerous messages trying to get a price on them he kept telling me to call back in a couple days after over 2 weeks he said he found them and we set up a appointment. The lights are not bright enough I told him I wanted the brightest available He charged me a hour to put them in I saw the mechanic do it in 10minutes the screwed in type I questioned him about the labor he said I was there a hour waiting for it so it was the right amount charged. I am a retired Automotive Instructor I could not believe his bullshit He was going to reimburse me for the overcharge I have been waiting a month so far for the reimbursement but nothing yet .Please be careful of Rodger he will overcharge you and then try to lie to you to justify it. He only likes the big dollar tickets. I have spent over 5000 dollars there in the last few years but no more there loss

I did a lot of business with them I sold parts to them and Jill and Larry were AWESOME to work with…read moreand they were a loyal customer. I've known Larry for many years he's a great guy. I have also been to there shop and they treated me very well. It's a well organized business and it's very neat. I would totally recommend them 100% Great people and great business. Bob P. Wolcott,NY

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

Great work. Reasonable prices. Nice trustworthy people. Highly recommend…read more Engine work, body work, electrical. Only thing they don't do is transmission work.

I recommend them without reservation. They painted the quarter panel and polished-out a keyed…read morescratch on the opposite side. Excellent work and friendly.

My minivan needed a body trim and door repair. They completed it same day and it looks great. The…read morecost of the service was also amazing and the guys are really awesome. Definitely highly recommend them!

I just went there to get my car repaired. They did a awesome job so very very happy with there…read morework. Customer service was also awesome super nice guys they went above and beyond to make me happy. They even went out of there way to rent me a rent a car I highly recommend them and definitely will go back. I give them a ten stars.

I use this service center because of one mechanic, Ralph Reichard…read more Mr. Reichard is an outstanding mechanic who has multiple certifications in various car repair categories and in the 35 years that I have been having him fix various problems with my vehicles, he has never messed up one job. He is thorough in the way that he works and doesn't cut corners. I know this because I have also serviced my cars when I couldn't have another qualified mechanic do the work. Over these many years, I have felt that beinging my cars to the garages where Mr. Reichard worked was like coming home to "family". He's that good of a mechanic! Because of him I will continue bringing my vehicles (when I am locally in Syracuse) to Mr. Reichard. (I travel a lot out of state, and when I do I already have mechanics in the states where I go.)

I purchased my vehicle through Carvana and chose to purchase the warranty, which covers my first…read morethree oil changes through Bridgecrest. I recently made my second appointment for an oil change, and unfortunately, the experience was very frustrating. When I arrived, I tried to explain the situation to the associate, but he cut me off, took my keys, and went out to my vehicle. When he came back inside, he asked what was going on. I explained that I purchased my vehicle through Carvana and that my first three oil changes are covered through the warranty program. His response was simply, "I don't know how to do that." I understand that not every employee will know the process for every type of warranty or coverage. What was disappointing was that there was no attempt to find someone who could help, contact a manager, or even look into how the coverage could be processed. Instead, I was told that my only options were to reschedule or pay for the oil change myself and submit the paperwork for reimbursement.

I brought my car here for an insurance claim after my car was hit while parked. These people took…read morecare of me and I'm content with the results of my front end. After I picked up the car I got on I-90 and immediately heard a loud bang. I pulled over and my skid plates & wheel wells that I had just replaced myself were gone, they flew off. I notified the people here at Gerber and they took care of me again as I swore I saw nothing for me to hit (still do). When they were fixing the shields they showed me that I likely did hit something but were still going to take care of me. I believe they're right, something small just right after I picked it up. But they performed quality work again and put bolts instead of clips to hold it on. I will return here god forbid I have to. I appreciate people who are straight up and I never felt that they weren't. I already recommended a family member who is there now. Thank y'all!

The bodywork that was done to my vehicle was acceptable. A few scratches were present on a new side…read moreview mirror housing so I assume it was not new but something that was picked up at a junk yard.When I went to pick up my car, the young woman behind the desk told me that they had received payment directly from my insurance company, and that I was all set. Two months later, I received a call from that same person who told me that I owed them for the repair. She went on to ask me if I was going to pay now, and let me know that if she had to call again, my account will go into collections. I told her that I did not receive a check from my insurance company, and reminded her that she had told me that my bill was paid in full. She said that the insurance company Could have direct deposited the money into my bank account. I said that I would check my bank account online and get back to her. I also let her know that I did not appreciate her comments about sending my account to collections. After confirming that the insurance company had indeed deposited the money Into my bank account, I called back and made full payment. I understand that the collision company needed to be made whole, but I think the situation could've been handled in a more professional manner. The clerk probably was told exactly what to say to me so I don't blame her because she was otherwise very pleasant.

Terrible Experience - Complete Waste of Time…read more I made an appointment at Dunn Tire for a noon alignment on my truck. I was told it would take about one hour. After three hours, they told me they were just pulling the truck in and it would be ready in another hour. I came back an hour later--four hours after my scheduled appointment--and the truck still hadn't even been touched. To make things worse, the staff gave me attitude instead of an apology or any real explanation. I rely on my truck to work and earn a living, and they completely wasted my day. Absolutely no respect for my time or business. I strongly suggest not trusting this place. If they can't honor a simple scheduled appointment or communicate honestly, I wouldn't trust them with anything else.

Another win for dunn tyres. Although snowed under with work, they managed to squeeze in an…read moreunscheduled repair for me and charged me $7...can't beat that. Thanks, Mark, Jim and the team.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

Had my car towed here after being in car accident. They handled most of the paper work for other…read moreinsurance company to pay. Car rental came there to pick me up and I WAS THROUGHLY SATISFIED WITH REPAIR ON MY CAR. All the paint job matched beautifully and Justin and his Dad were very tolerant of me checking on progress etc

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

I reached out to this guy based on seeing a lot of good reviews on their fb page. I needed someone…read moreto do a job on a short time frame- an alternator by Thursday, he said he could do it and that he would get the part. I thought he had the part but the part was coming from two hours away and they told him the part was there and it wasn't there so I didn't know if the job was going to get done in the timeframe that I needed the job to be done by. He was stressed out and had a meltdown on me and blocked me after telling me off and to go leave a bad review. Well here's the bad review. I tried him out based on good FB reviews but I think he has some issues with stress and anxiety that he takes out on people.

I received work done on my vehicle from the company 315s Mobile Mechanics. I paid 568.00 for front…read moreand back brakes and rotators. My vehicle safety lights and sensors for brakes were on and I contacted mechanic. Mechanic blocked and refused to answer emails and call. I currently have to take my vehicle to the dealership to ensure safety and correct auto mechanic work. I am filing a better business complaint and will be seeking legal action. This company is fraudulent and provides inadequate auto mechanic labor. This is a safety hazard to vehicles on the road and lives.