Had my car towed here after being in car accident. They handled most of the paper work for other…read moreinsurance company to pay. Car rental came there to pick me up and I WAS THROUGHLY SATISFIED WITH REPAIR ON MY CAR. All the paint job matched beautifully and Justin and his Dad were very tolerant of me checking on progress etc

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

Great service, great communication and reasonable. Needed a bolt removed from the bed of my truck…read morethat was stripped. Best of all, Steve will come to you for repairs if he can do them all at your place and he has his own garage in East Syracuse as well if not.

One of the few honest repair shops I've ever been to. The owner Chris knows his stuff and will give…read moreyou a fair price for parts and labor, plus he often can get you in for work weeks before one of the dealerships. We took our car which had an AC problem to one of the Romano dealers and they said they were looking at about 5 weeks before they could even look at it. Burghardt's said they would get the work done in less than 5 days. AAA+++

Shawn, thank you for helping me out today with the tire pressure on my Jeep Compass. The blue one…read more Your boss should give you a nice Christmas Bonus. Happy Holidays! And I will be back when it is time for the yearly inspection.

They treated my family with a lot of disrespect. When you try to ask questions, they do not answer…read morein anything but a very vague way, and they are also very overpriced with their prices.

Very poor customer service and prices are double than other shops. Treated my 18 year old son, who…read moreones the car, and my wife as if they had no business asking questions about service done or billing. If i had gone to pick up the car and received this kind of attitude, there would have been real problems. I don't see how business like this stay in business. Use at your own risk.​

We brought our van to him to inspect our van. We asked him to check all systems . He put water in…read moremy radiator instead of Prestone, we had a gas leak , he didn't even see or handle this. My brake line locked after leaving, my wheel seized up. He charged over $100O.00. The key repair was repairing the cooling system. He ripped us off. And the van is still not inspected. Don't go here. He's a shark. And liar and will get as much money as he can. We are both senior citizens and he took advantage. It's criminal. Update. Pending a return trip to the shop today. And attendant small work to a passed inspection , this above review will be edited.

Wow, what a life saver. Gwynn's automotive was incredibly responsive and very helpful. Our car was…read morestolen, resulting in some vandalism and Shawn was awesome! We strongly recommend Gwynn's automotive; please support locally owned & operated businesses. Signed fat & bald

I did a lot of business with them I sold parts to them and Jill and Larry were AWESOME to work with…read moreand they were a loyal customer. I've known Larry for many years he's a great guy. I have also been to there shop and they treated me very well. It's a well organized business and it's very neat. I would totally recommend them 100% Great people and great business. Bob P. Wolcott,NY

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

I was driving home tonight when my tire light came on. It said my driver side tire at 26 left. I…read morecontinue to drive another block it was down to 10. I was right in front of Sullivan car care and pulled in. They were closed. The bay was still open. Steve, the owner walked out. I told him what had happened. He put air in my tire and patched it for me. He would not except any form of payment. I can't express how grateful I am for his help and generosity. I would highly recommend this place. I can't say thank you enough! I appreciate it so much. Pam Angotti

These guys are great! I've walked in at least 3 times with very minor problems and they took care…read moreof me with almost no wait. Other times they've even come pick up my vehicle when I had an emergency. Everyone is friendly and I like talking to the staff here! Everyone seems very trustworthy, which is important in this type of business! Keep up the good work here!

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper