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Echols Plumbing

4.0 (1 review)

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4 years ago

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Superior Water Works - This is why our water smelled so bad.

Superior Water Works

(9 reviews)

We bought a brand new system from them four years ago. Maintenance was hit or miss, we would have…read moreto call to tell them they needed to come out. Wouldn't change the filter because it was hard to take out of the casing. Water smells like farts and has for the last month and a half but nothing has been done, even though they have been here three times to "fix" the problem. I spoke to the owner today. He said in front of Godfrey we would rebed the softener at no charge and come out today to test the water. Jimmy shows up and proceeds to tell me, now he is going to charge me. The system we bought was supposed to last 7-8 years but needs to be replaced now. I asked why they didn't sell us a system that would work better. He said, "Hindsight is 20/20." He said the filter needs to be 18" instead of 12". Justified the fact that the maintenance people didn't change the filter because it was hard to open!!! Again, why did they install the wrong type. I told him we rely on experts to tell us what we need, we would have bought the system they told us would be best for our water. He told me he would send us three options to correct the fart smell: a good, better and best. Good turns out to be the free rebedding he offered this morning when I spoke to him in his office with his tech Godfrey. That turns out to be the "good" option at $1500. The best involved buying new waters systems, with the "best" being $9000. We are not spending anymore money with this company. We wasted too much money on subpar equipment and work. Restored Water Treatment sent this picture when he came out to fix our system. It needed to be cleaned and some of the system was installed in the wrong order. We didn't need a new system, just a reworking of our current one. The kinestico head was junk and had to be replaced.

We bought a house in Okeechobee in May 2020. Called Superior Water Works to pump out the septic…read moretank. Paid them $375. They came out, poked around a little and couldn't find the tank (on a half acre lot). No pump out. NO REFUND!!! I feel like they took our money, failed the job and blew us off.

Accurate Septic Service

Accurate Septic Service

(18 reviews)

This is my first review on Yelp, but I was so amazed at how professional the people in this company…read more(Fort Pierce) are that I had to write a review for them. They do business the old fashion way, like a company should; by taking care of the customer and informing them upfront of what to expect with no gimmicks etc. - just honesty. That alone is commendable. Ive never owned a home with a septic tank & had heard horror stories so was anxious when I called. Samantha was courteous and walked me through the process. I was scheduled for between 12 and 4pm a few days later and the driver arrived at 12:15. He spent quite awhile pumping out my tank and informing me all along what he was doing and what to do for the future or look out for. The driver only wanted to do his best for me. Your employee, Randy Diaz, is impressive and so very nice. You will be glad you chose to go with them. I would recommend them in a heartbeat.

Talked to Samantha on the phone and she gave great customer service. She was very nice. They were…read moreavailable that day and she promised that they would call half an hour before arrival. Karina called me back to let me know that an employed would be there shortly. Esdras (forgive me if I spelled it incorrectly) called just like expected and came within an hour. I know I will have to relay the information to my parent's, whose home was being serviced, so I loved the fact that when I asked questions, he was patient and simple with his explantation to what the issue was. I appreciate that he didn't make it sound like if we didn't get further work done right then and there, that the tank would "explode!" which is the feeling I get from other services (from plumbing, electrical, car maintenance, etc) if you don't do an extra $1k+ of work. He let me know what the next step would be and I feel comfortable knowing that I can make a good decision with the information given. I will definitely be using them in the future and have already recommended them to friends an family.

Echols Plumbing - septicservices - Updated June 2026

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