Brandon Muriel was the best, he was attentive, answered all my questions and provided world class…read morecustomer service. Would stronger recommend buying a car from him

I am writing this review to warn others about the unprofessional "bait-and-switch" tactics at this…read moredealership. I had been in contact with a representative named Alonte regarding the sale of my car. On the day of my appointment, I spoke with Alonte 30 minutes before arriving to confirm everything. I was on my way from Denton to Plano, and at no point was I told there was an issue with the offer. When I arrived, I was blindsided by an $1,100 price reduction. When I asked why I wasn't notified, they admitted that Alonte simply forgot to call me. I then spoke with the manager, Israel, who was incredibly rude, condescending, and dismissive. Instead of apologizing for the inconvenience and the wasted trip, Israel displayed zero accountability. When I expressed my frustration, he actually tried to argue with me and accused me of lying about the original offer. He made it clear that he did not care about my business or the fact that they had wasted my time. He literally shrugged off my concerns and told me I could "just sell it somewhere else." If you value your time and want to work with a business that operates with honesty and basic customer respect, go elsewhere. This dealership does not honor their word, and their management team is completely unprofessional.

We were super excited to communicate and possibly do business with this company as the reviews were…read morebeyond amazing however when communicating and texting with the team members, we never heard back-- so we took our business elsewhere and got an amazing deal from the Ewing Subaru Dealership in Plano!

These guys are awesome. Called, had a guy out there in a couple hours. No frills, negotiation was…read morecompletely fair and no lowballing. Offer was right around what we expected and it wasn't shady or a lowball. Offer was in straight cash, not a cashiers check or anything. Took possession of the car on the spot, got the cash on the spot. Hope he makes a few bucks on the car! Highly highly highly recommend if you don't want to deal with the BS that comes with some of these institutional or small company car buyers.

Hassle free and didn't get pressured into buying warranty I didn't necessarily need. Thank you…read moreFarzana for your trust and making this a great experience.

This was my first experience buying a car through Enterprise and it was the smoothest experience I…read moreever had buying a new vehicle. Farzana Karim was the best she took her time and explain everything and didnt pressure us on upgrades.

Jared is AMAZING!! The moment you walk in the doors the are immediately greeted by a very friendly…read morestaff. I felt like I was part of a family!! Zero pressure!! I wouldn't go anywhere else, Ecarone is the BEST!!

I recently purchased a vehicle from this dealership and the entire experience was seamless and…read moreexcellent. Kim assisted me throughout the process, and she was outstanding, and very helpful, personable, and truly professional. The whole staff demonstrated courtesy and efficiency, working together smoothly to ensure everything was handled well. I highly recommend this dealership, and especially Kim. Ash was also very kind, courteous, and helpful.

Had the pleasure of working with Kameron at autos of Dallas. Kameron made everything smooth and…read moretruly listened to the concerns we had. Kameron made this my best dealership experience I've ever had by FAR! If you want the best price AND experience possible come down to autos of Dallas and ask do Kameron!

Chassity was the most frustrating salesperson I have ever dealt with. Throughout the process, she…read morerepeatedly ignored texts and failed to communicate for days at a time. Also, her grammar was god awful and couldn't spell certain words right. This was just a warning of the terrible experience I was about to go through. The only time I could get a response was after requesting multiple times to be transferred to a different salesperson. After weeks of poor communication, I finally decided to stop wasting time and drive from Austin to Dallas in person. I arrived fully prepared to purchase the vehicle that day. I wasn't negotiating the advertised price, wasn't asking for discounts, and was ready to drive the car off the lot. In other words, this should have been one of the easiest sales imaginable. Unfortunately, the experience only got worse when I arrived. The dealership felt chaotic and disorganized from the moment I walked in. The showroom was crowded, messy, and far from what you would expect from a dealership selling luxury vehicles. There were visible scratches and damage throughout the facility, and even basic details seemed neglected. To make matters worse, despite my repeated requests to work with someone else, Chassity immediately approached me and brought me back to her desk. When it came time to discuss numbers, the real issue surfaced. The advertised price on the third-party website was not the actual price they intended to sell the vehicle for. They had added roughly $3,000 in "optional" products and services, including a theft protection package. I told them plainly: remove the optional package, and I would buy the car immediately. That's when I received one of the most absurd explanations I've ever heard in a car-buying experience. I was told the package was "optional," but not in the sense that it could be removed. Instead, it was "optional" because I could choose to pay even more money to upgrade it. In other words, the package was mandatory, despite being presented as optional. At that point, it became clear that the advertised price was little more than bait to get customers in the door before adding thousands of dollars in mandatory extras. Between the lack of communication, the disregard for my requests, the chaotic dealership environment, and the misleading pricing tactics, this was easily the worst car-buying experience I have ever had.

Excellent and speedy service!…read more After chatting online for a bit, they gave me potential offer range I was very happy with, then they came out within hour and made me a cash offer that was very fair. I really enjoyed the friendliness and ease.

Sold my car to these guys and it was a very smooth transaction. Noman was prompt with communication…read moreand flexible with my schedule - I had the cash in my hand within hours of messaging them, and they paid a very fair price.

I had a very very good experience here looking for a new car. Unfortunately, it wasn't quite the…read moreone I was looking for. However, the saleslady that helped me was the sweetest most genuinely kind soul I have met in a long time. I was there quite a long time just bc we hit it off & had a lovely conversation. "Thank you again for your time! It was lovely meeting you! I really enjoyed our conversation! And yes, you def have some beautiful luxury cars!" XOXO Highly recommend.

Sean and Lee were GREAT! Radu, sales manager, BEWARE…read more Sean an excellent salesperson, quit because of their deceptive policy, and so did Lee. Sammi and his wife, just beware. The "AMEN" sign on the wall does not agreed with their actions. Twice I had a $ 20 K cashier's check cut to them for a 2015 Lexus Rx 350. I had to cancel the first one because they damaged the car mother board while repairing it. (they scratches on it) The next time,,, they promised to repair the damages and when I returned with another $ 20 K cashier's check for the car they refused to sale it to me. They happened between October 20, 2025- November 5th of 2025. I wrote another review about them and they some how erased it.

Got my car pre-inspected here, and got substantial work done on my wife's Mini. Absolutely honest,…read morehelpful, extremely skilled and knowledgeable, straight forward folks. Everyone from the certified mechanics, to Jim and Nicole in admin - they are extremely good at what they do. I really liked that they take photographs of whatever is wrong and send you an online assessment, along with remarks straight from the technicians! Big thanks to Nicole for being so super helpful, thorough and knowledgeable.

I've spent thousands of dollars at Autoscope over the years and had always been happy with the…read moreservice, which is why this experience was so disappointing. Our regular service advisor was friendly, and we initially agreed to have a repair completed. We later decided not to move forward, but we were never told the part had been ordered and held for us. There was no follow-up communication to discuss the situation. Months later, we called to schedule a diagnostic for an entirely different issue. Instead of helping us, the general manager called and immediately began lecturing us about how they do business. She insisted we had to complete the previously recommended repair before they would even look at our vehicle. She also repeatedly claimed that we had left our car sitting at their shop for weeks, which is simply not true. When I explained that this never happened, she argued with me, insisted she was right, and refused to consider that there may have been a misunderstanding. Instead of listening or trying to resolve the issue, she chose to be confrontational and essentially accused us of being dishonest. After years of being a loyal customer and spending thousands of dollars there, I expected a respectful conversation--not to be scolded or argued with. If there had been confusion about our account, it could have been handled professionally. Instead, the interaction with the general manager cost Autoscope a long-time customer. It's unfortunate because the technicians and our regular service advisor had always provided excellent service. Sadly, one unnecessary confrontation overshadowed years of otherwise positive experiences.