I did not purchase a car from here, but wanted to share my excellent experience with this dealership. Cotroneo Auto Group offers an auto detailing service, and I got my 9-year old SUV (new to me) detailed by Paco. He did a terrific job on detailing the interior of my vehicle. I could not find an area that he missed in the interior. He was very thorough. The staff (Robert, Paco, Sheila) was terrific. They are kind folks who care about service. I felt welcomed as soon as I entered their door, and I wasn't even there to purchase a car! Note, I would recommend calling ahead to schedule a detailing appointment as this service is available mostly during the weekdays. read more

Cotroneo had the exact Porsche we were looking for and at a very competitive price. Karl made the out-of-state car buying process very easy. He was responsive, took his time showing the vehicle to us via FaceTime, and he walked us through the purchasing steps. Shipping was handled quickly and title arrived shortly thereafter. read more

Do you want a breath a fresh air when dealing with a car dealer? Then go to Ken at Cotroneo Auto Group. He has white glove service down to a science. No matter if your window shopping (Amazing showroom) or a serious buyer Ken and his team will make you feel at home with his Texas hospitality. Easy to talk to and also to deal with along with extremely competitive pricing. His knowledge and experience in the auto industry will help you make the right decision. I'm a very happy and satisfied customer and recommend him to anyone who is looking for a vehicle. read more

Cotroneo Auto Group - Range Rover Sport SVR exterior - Car Dealers Near Me - Addison, Texas

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Mike Cotroneo and his staff were very respectful and friendly. They have a great selection of cars to choose from. On their website they have very detailed photos and descriptions of each vehicle. I flew in and they arranged to have me picked up from the airport. They have a very large selection of cars at the dealership. Every vehicle is immaculate. The vehicle I purchased was as described. Very nice inside and out, not a scratch on it. They ensured the car buying process went smoothly. They answered all of my questions and were very efficient. I appreciate everyone making this car buying process a success. I recommend Cotroneo Auto Group to everyone. Thank you, Robert Taylor read more

My wife and I are lifelong Sewell customers, and I must say that our experience with Ken and his team at Cotroneo was absolutely every bit the experience you'd expect with a Sewell or Park Place purchase and then some. They clearly have a passion for the vehicles they sell and customers they serve - every vehicle in their showroom was cleaned and reconditioned to look like it just rolled off the assembly line. They also put the customer experience first - they were completely transparent and highly informative throughout the process (e.g., when we purchased our Toyota 4Runner, Ken recommended against buying an extended warranty since it likely wouldn't "pay back" for us even though he would have made money on it). After working with Ken and his team, we highly recommend Cotroneo and will likely be working with them again in the future. read more

Note: I've bought 4 cars from different dealers in the past, so I have a little 'experience' with dealers. With that said, I have never, ever been to a dealer like Cotroneo Auto Group. They are non-threatening, non-forceful, and accommodating. I have been searching for a specific (barely used) BMW online for months, but every time I find one, it sells before I get there. Cotroneo is in Dallas, and I am from Austin. I called them that morning, and negotiated a bit on the trade in value and the price of the car over the phone (honestly, I did a rather poor job on the negotiation, but I was tired of hunting for this car. I still got a good deal though). They had tons of pictures of their cars available online, which was nice. When I arrived 3 hours later, I noted the 'wow' factor of their inventory. Everything from value cars, to a Shelby Musting, and AMG Mercedes, Porsches, and more. The car I wanted was pulled aside, outside of the sun, for me to test and inspect right away. I made a ultimatum over the phone prior that if there was a single issue with the car cosmetically or mechanically that they wouldn't fix, I won't buy it. Karl asked for a deposit, but after I said I was uncomfortable doing that, he backed down quickly, which I greatly appreciated. The car was PERFECT inside and out. When I told them I would buy it, they already had the paperwork together including the Carfax report that they explained questions I had (for instance, the report noted that the car was BMW certified, but since I was not purchasing it at a BMW dealer, I don't get that status). I already had a pre-approval for 2.5%, but they were able to get a loan for 1.9%. We only talked price of the car and not monthly payments (this really annoys me when dealers try to do that). The purchase took all of 20 minutes to finalize. I was in-and-out including testing and inspecting in under an hour and a half. This is pretty much family-owned. More than half of them were related. The inside of their office and showroom was nice/welcoming but not 'we spent a ton of money from scamming people to build this elegant and expensive building'. Since they were small, everyone pretty much stopped by to say hi and asked how I was doing. The general feel I get with independent used car dealers is 'we finance even bad credit! Buy these hidden-damaged cars!', but not Cotroneo Auto Group. When I was done with the purchase, they helped me get everything out of my trade in. The salesman 'delivered' the car and was very knowledgable in every component and system and showed me how to do everything before I left. Kudos to Karl and Mike for helping me with the purchase, I will definitely be a returning customer once I run this BMW to its last mile :) read more

My experience with Cotroneo Auto Group was excellent. They operate the kind of family owned business hard to find these days. Ken (the owner) and Sheila (his wife) made my car buying experience very easy. Being as I was having the car delivered to Los Angeles, CA, they did a great job making sure I felt at ease. Everything in transporting and receiving my car was handled professionally and perfectly by them. Thank you! Most important, the car arrived without a scratch in a very long closed trailer. Ken followed up with me the day I received my car and a week later. Very nice touch. PS - I love the car and it turns heads. read more

Saw a listing online for a 2015 BMW M6 in pristine condition. Contacted Cotroneo Auto Group and was invited to come by and take a test drive. You could hear the passion about the vehicle from Mike C on the phone, and it was duplicated in an email back. I went to the dealership and was greeted warmly by Ken and Mike and had some great conversation about the vehicle and what the family team at Cotroneo is all about. We looked the car over thoroughly, and heard an excited and impassioned dissertation on the various features. I was already very familiar, but it was fun to hear about it all again. You can totally see how excited this family is about great cars! We took a drive and had some more great conversation about the vehicle. I was totally sold, and proceeded to go through the purchase process in a matter of minutes. I would definitely work with these guys again! Fantastic experience! read more

First, let me say that I don't typically write reviews but in this case I had such a good experience I wanted to take the extra step. I had been shopping for a Porsche 911 Cab for a long time, before I found Cotroneo's listing on eBay. This was my first Porsche, and I had never purchased a car completely online. In fact, it was my first experience with buying a luxury vehicle - I had never purchased a car valued above $20K. As such, I had to really be convinced that I could put my trust into the dealer. But despite my initial reservations, Cotroneo and, specifically, Karl Lenderman, has made me believe that it is possible to have a great experience buying a car online. I would go even a step farther and say that Cotroneo was the best dealer I've worked with, online or otherwise. Karl Lenderman had promptly reached out to me shortly after I had submitted my offer on eBay. He was courteous, respectful, and highly accommodating. He worked around my schedule, got on the phone with me at my convenience, or promptly returned my calls. I never felt disconnected or out of the loop. All in all, I found it very pleasant to work with him. Despite not having real eyes on the car, he made me feel very comfortable with what I was purchasing. When things came up (and nothing major did) Karl worked with me to make the deal work. In the end, it came down to a few signatures and a wire transfer, and the deal was done. Very smooth and painless. My car arrived earlier this week and it's exactly how it was described/portrayed online. The car is in excellent condition. I could not believe how clean and beautiful it was. Every time I drive it, I have a big grin on my face. I would recommend Cotroneo to anyone. For those who are unsure about buying a car online, I can tell you that this experience has definitely made me a believer. I would absolutely come back again in the future. read more

I recently purchased a gently used Lexus from Cotroneo Auto Group. So often when one deals with a Mega Dealer it leaves you wondering if you got a good deal. With Ken, I felt that we were partners in the process trying to find me the best car available. CAG exceeded my high eepectations - I highly recommend them. read more

I can't say that I've ever had a car buying experience worth bragging about until now. My wife and I just purchased a used (although you'd never know by looking at it) BMW X3 from Mike & Ken and the service and experience that they provide is hands down the best that we've ever received. All of their vehicles are immaculate, and the process is as quick, straightforward and honest as you could hope for. We're actually looking forward to the next time that we get to buy a vehicle from Cotroneo. These guys are AWESOME!!! read more

Can't say enough positive things about Cotroneo Auto Group. I actually enjoyed dealing with them on every aspect of my purchase. The people are great, the facilities are clean and welcoming, and the cars they offer are in fantastic condition. I would highly recommend them if you would like to buy a very nice used car. read more

Karl Lenderman is a horrible sales person. He was disrespectful, rude, misogynistic and overall arrogant. I had a car accident yesterday afternoon, and was looking to replace my car as soon as possible. I happened to come across the same make and model on the internet at carsforsale.com, which led me to Cotroneo Auto Group (cagtexas.com), where the car was being sold from. I wanted to keep my purchase within Texas, so I pursued this car almost immediately. The first time I spoke with Karl, a few hours after my accident, he responded with a completely arrogant air about him. I don't know if it was because it was a Friday night or he was stressed or he was just having a bad day, but I don't care. You do not disrespect your customers, especially ones that are serious about doing business with you. That conversation was short and to the point. We discussed the condition the car was in, however many of the questions I asked he could not answer. He basically had no idea what he was talking about. All he could say was that he drove the car and that the car drove fine. The next morning I found out that my insurance company was having trouble with their server and were not able to assign a client representative to my claim until the issue was resolved. Being the communicative person I am, and being interested in making sure the car was still around when the time came for purchase, I texted Karl to let him know what was going on and to see if he could hold the vehicle for me until I was able to purchase it. He spoke of a $500 deposit to take the car off the internet and keeping someone else from buying it. He mentioned that the deposit would be 100% refundable if I decided the car wasn't in the condition I was expecting. Well, at this point I was starting to realize that the price looked a bit high, and if I was going to put a deposit down on it, that I needed to negotiate to a more reasonable price point. I looked up the Kelley Blue Book price, and it was a staggering $4,000 less than what he was trying to sell the car to me for. I texted him back, giving him a lower offer, trying to negotiate to a more reasonable price, and offering the payment in full cash, which is a used car salesman's dream. He scoffed at my offer, saying it was "ridiculous," and sent a word document (that he had probably typed up, mind you) with the words "Kelley Blue Book price $13,946" highlighted, pawning that off as the "official" Kelley Blue Book price. I responded with an image of the actual Kelley Blue Book website's quote of $9,486, to which I got the response, "Good luck with your search. We are not interested in doing business with you." At this point I am fuming mad, and decide to go over his head and call the owner of Cotroneo Auto Group, Ken Cotroneo. The receptionist answered and said that he was busy on the phone with a client, but she would be happy to transfer me to the sales manager. I asked who that was. She responded, "Karl Lenderman." Haha, funny. "The reason I'm calling is because of Karl Lenderman," I said. "He was rude, arrogant and completely disrespectful to me and I would like to speak to Ken about the situation." "Oh, of course," she replied, "what is your name and number and I will have him call you back as soon as possible." Well, ten minutes later I don't hear back, so I call again, this time demanding to speak with Ken Cotroneo. The receptionist says he is out in the lot at this point, but that she will go and get him and have him call me back immediately. I received a call about ten minutes later from Ken. He sounded just as arrogant and misogynistic as his sales manager! The apple must not fall far from the tree. No wonder he has an employee that feels he can treat his customers with disrespect! The owner of the company does it all the time, so it must be okay. Ken proceeded to tell him that Karl was a good friend, starting the business with him and that they had 35 years experience. 35 years experience of crap salesmanship. read more