I needed my tire patched. I went to one Toyota dealer. My regular one. They shot me down. The guy…read morewas super rude about it too. So I went to AutoFair and Matt Leach was amazing! He got me in and patched it. He also hooked me up by getting me sone lug nuts I needed. This guy is awesome! 5 STARS!!

I bought 2 trucks here always great service. Very knowledgeable. I explained my needs and they…read morewere able to locate exactly what I needed.

I will never go anywhere else! Family owned and operated, my entire family has been going there for…read moreyears. Trustworthy and affordable! I would recommend them to anyone!

Absolutely the friendliest and best customer service, and totally trustworthy. We bring all of our…read morevehicles here.

This review is for the Service dept. at 495 Mazda. Nothing…read morebut praise. First time going there and I must say, I was really, really impressed. Everyone so friendly, welcoming, helpful! Relaxed friendly environment. Had an issue with the soft roof on my Miata. Some rivets popped off and a bracket got bent out of shape. Everyone around me said "Don't take it to the dealer, it'll be too expensive, they won't try to fix it, they'll say you need to replace the roof, engine, tires and antenna"... Boy, were they all wrong! 495 Mazda DID fix it, and they fixed it right! And the final bill was very, very reasonable. It would have definitely cost way more if I took it to the local mechanic. Mechanics at 495 Mazda know your Mazda, know how things are supposed to work, and have to right tools for the right job. Can't say thank you enough! Thanks to Jonathan and Cesare! Highly recommended!

Quite possibly the worst experience. Went in for an oil change and ended up with a blown cylinder…read morehead in a 2024 CX5. The GM Sean is completely passive aggressive. They did zero to help me. Only bright star is Emily in service.

Please stay away from this place. They do not honor the warranty they sell and are extremely rude…read moreafter they get your cash. There are much better dealers in teh area

This place sold me a lemon. Do NOT BUY YOUR CAR HERE!!!! First week after I bought my Sonata I was…read morealready running into problems. I took the car back to this dealership and the man who had been helping me, Jimmy. They fixed my car in under 24 hours, which the mechanics who "work there" just put a temporary "bandaid" over the problem. I now had to take my car to MY mechanic and another third party to get honest answers who told me that Advances Auto Sales had lied to us about the Sonata's history and any potential problems with it. They risk lives in the process. Do not recommend this dealership to ANYONE who wants a reliable vehicle at a fair price.

I have purchased a car from Marshall's, and also had body work done on my cars on two occasions…read more They are professional yet personal, and stay in contact with you every step of the way. My car went in for body work, and Marshall's dealt with the insurance company, saving me the hassle. The car was finished when promised, and was washed and vacuumed before I picked it up. I purchased a car for my daughter back in January, and I was impressed with the honesty of the salesperson Anthony when discussing the car. I had to change the name on the paperwork, but it was no problem and not a big deal. I plan to buy my other child a car here in the near future. If you want honesty, integrity, and a job well done, this is where you want to go.

If you're to ever make a choice of buying a car from a dealer, it has to be from Marshalls…read more This is the first time I was buying a car in US and obviously had tons of questions in my mind. Anthony from Marshalls answered each one of them and provided me every bit of detail I asked for. Right from test drive(s) (I had multiple test drives coordinated by Cody who again was very courteous) till I closed the deal, it was a fabulous experience. Unlike other sales persons, Anthony is non-aggressive. patient sales person who never puts pressure on customers to close the deal. He sticks to his commitments all through the selling process and is thoroughly professional. It's been more than a month that I closed this deal and I am fully satisfied both with after sales service, overall performance of car and every other aspect. I have nothing but all praise and full marks for him and his dealership.

Not a great place to go, you want your vehicle pick apart and destroyed costing you more money or…read morethem hoping you trade it in to get into something they fixed on lot with your vehicle parts.. Never again will I go here. Cost me 3x damages to fix what they had done. Not to mention they never even fixed the initial problem with brand new parts like they started they had done ...... I'd give it negative 100000000+ stars

Poor customer service. Extremely rude to customers. Made unkind remarks about my vehicle. So sad…read morethat we live in a world where you are judged on your possessions. The manager was extremely condescending. I will never go be this shop my business or buy gas from them.

In used car buying and repairs, TRUST is key. Peter is beyond trustworthy. The Nissan Maxima he…read moresold us - for a very fair price - was a gem. And, the work he's done on my Fiat 500 is never more than is necessary, and also at a very fair price. There's a reason why Cohasset Imports has stood the test of time and built a business that is undergoing expansion: They can be trusted to do what is in their customer's best interest. I can't recommend them enough.

I bought a car in late October 2020. I was told it came with a 30 day warranty. Before taking…read moreownership, I asked if the warranty could be extended for 60 days. His answer was 'don't worry, I'd any major problems come up we will take care of it'. Nothing in writing. Sure enough in mid December the car developed an oil leak that is common with that engine. Called Peter and he said bring it in and it was repaired. Not an inexpensive repair. He is honest and trustworthy. Highly recommend Cohasset imports.

I had an amazing experience, Jhamyl was great and he sold me with some great numbers!read more

Failed to honor Certified Used Car service benefits. Didn't explain properly that they didn't have…read morethe benefit in their system which differed from what we were promised after we bought from another dealership (further away, but Atamian is right down the street from us). Then turned nasty when we provided poor but respectful feedback explaining what the issue was and they would not honor the Certified Used Car service benefit (for only a $40 (list price) service!!!!). Lost us, our family and friends as potential customers. A real shame, and very short-sighted. And, folks, no need to get nasty!

Great service. My salesman Bill Tierney was very helpful and knowledgeable. Would highly recommend…read morehim.

Two days. Four trips. Seventy-five extra miles I paid for. And not one employee here ever gave me…read moretheir name. I leased a 2024 Jeep Wrangler from 495 Chrysler Jeep Dodge in Lowell. My lease ended September 11. I came September 9 to return it -- two days early, because I was over my mileage and every extra mile costs me $0.25 out of pocket. SEPTEMBER 9 I pulled into the service center. A man was standing there. He never introduced himself. I said I was returning a lease. He said they couldn't -- "the guy who does it isn't here." No name. No number. No offer to find anyone else. He never asked if my lease expired that day. If it had, I'd have been out of options, and nobody there cared enough to ask. I drove to the front. Two more employees -- one smoking outside, one in a red shirt. Neither introduced himself. Same answer. This dealership processes lease returns through one person, four days a week. Wednesday is the one day they don't. They couldn't give me his name. They couldn't schedule me. Come back tomorrow. I asked if I could leave the vehicle in one of the many empty spaces and return for the paperwork. No. The man in the red shirt told me to go find another dealership that would take it. Then: the moment he realized I was returning rather than buying, he asked if I'd like to trade into a Cherokee. Suddenly there was energy. Once it was clear there was no sale, the helpfulness ended. So I did what he said. I drove 20 minutes to a Jeep dealership in Methuen. They told me they couldn't accept a vehicle purchased at Lowell -- it had to go back where I leased it. The exact opposite of what Lowell had just sent me out the door believing. But the difference in treatment was immediate. Polite. Professional. Their employee said one person handling returns made no sense -- they have three who can do it -- and that a lease return is among the simplest transactions in this business: photograph the odometer, take the keys, leave the paperwork on the desk. He told me to write a review about how Lowell treated me. I called Lowell from there. Sales gave me a name for the first time: Shaw. No number. No way to schedule. I asked what time he arrives -- told 8 a.m., then a voice in the background corrected it to 9. Someone had the answer and wouldn't take the call. They also said I didn't need an appointment, just walk in -- the opposite of what I'd been told in person hours earlier. SEPTEMBER 10 I drove back a fourth time. The same man who'd been smoking the day before, who told me they couldn't help me, walked out and said: "I remember you. You're returning the Jeep." Then he photographed the plates. He removed them. He recorded the odometer. He handled the entire return himself. Ten minutes of work. Then we stood in the lot another twenty-plus waiting on a receipt. I never met Shaw. He never came out, never introduced himself, never apologized, never appeared at any point. Whoever handled the paperwork inside, I never met either. Not one person put a name to any of it. His explanation for Wednesday: he needed to leave the paperwork for Shaw. He could have left the paperwork for Shaw on Wednesday. The vehicle could have sat in the lot overnight. Nothing about Thursday required anything Wednesday couldn't have -- except my time, fuel, and mileage. Then, while I stood waiting, he joked about me "acting crazy" and not wanting to pay my bill -- mocking a frustration his own department created. We stood outside over half an hour. Never invited in. Never offered anything. The person with me needed the restroom and chose not to ask, because the treatment made her uncomfortable enough to just wait outside. She'd asked at another Jeep dealership the day before and been helped without a second thought. The actual work took ten minutes -- once someone finally decided to do it. The same someone who'd refused the day before. I gave this dealership three years of payments. When I came to hand the vehicle back, they treated me like an inconvenience -- until they thought they could sell me something. They sent me to another dealership rather than take back their own lease, and that dealership sent me right back. If you're buying, they'll talk to you. If you're not, expect to stand in the parking lot and be told to come back tomorrow. Take your business to Methuen. They treated me like a person. This location did not.