I had my hat for clean . It was beautiful quality material hat. When I i picked up the hat was basically torn apart on top, damaged so badly. I showed the owner about this ,which he knew. He loudly said that it happened. How it works. It happened while cleaning. Not apologizing, not paying for the dAmage, instead he said it was hat fault, not their fault. Mothetfacker. This short midfle middle eastern guy was no way should not be in biz. I was to get back to work so I didn't want yo call police and paid the motherfscker .walked out. Now the hat is no use anymore. He l told me it's ok to use a torn hat. He demanded the payment . This biz is should be shut down for good My jacket wasn't that clean either. With this kind of biz practice, I wonder why he got positive reviews here. Must be fake reviews from relatives. read more

Expect your clothes to be returned to you immaculate! And the alterations rock. The only drawback is how long it takes. They used to have a two to three day turn around. Pretty good for environmentally friendly cleaning. Takes a bit longer. But the last time I went in and turned in clothes in on Friday was promised ready by Wednesday, not ready. Something has been up with him lately and it just can't get done timely. Not sure what's up. Sometimes he has a very anti-woman impression. Maybe the next cleaner likes my green backs better. read more

Great place! been coming for years! Great service and friendly folks. Always willing to help with alterations and any special requests. Fast service and has always met a deadline when I needed my dry cleaning back quick. read more

I called to ask for a price quote. An older man picked up the phone. He sounded like around age 50. I was sick and my throat was hurt. He said "what the hell are you saying, speak English". Really? I am a white dude. About to be their first time customer and got this crap. I called this number 626-844-9382. What kind of s*it hole is that. Never going there. Great way to welcome your customer A. donut ring hole! read more

We have been coming here for many years and have always been satisfied with the services. The best part is that Art and Mary are wonderful people who appreciate their customers.. Great place! read more

I wanted to find a eco-friendly dry cleaners since I moved from my beloved Los Feliz and they are severely lacking in the city of San Gabriel - so I headed north and I love this place! I got 3 pairs of pants, a skirt and a jacket (that had been bombed by a bird) cleaned and pressed for $28.75. The service was very friendly, everything was ready when promised and I even got a $5 coupon for my next visit. Even better...they are open on Saturdays! I would recommend them highly if you are in the area. read more

This cleaners is awesome! I don't think the seamstress is the greatest, but there are other places I got for that service. As for the cleaning itself, they do a great job - the clothes don't shrink, the owners are super nice, and everything is in great order when it's time to pick it up. I have taken everything from casual clothes to formal dresses there and everthing turned out great! read more

This is the BEST dry cleaner in the city. Seriously. It took me 2.5yrs in the Pasadena area to find a cleaner that was trustworthy, genuinely good people, and listened to my needs and concerns with different fabrics! I had previously gone to a cleaners where I constantly asked them not to put safety pins through my mans expensive button downs, and time after time they would ruin his shirts. Not this place! I have trusted them with everything! My designer handbags (fabric and leather), shoes, suits, ect. The owner is so honest and if he doesn't think he can remove a stain he will either tell you who to go to, or recommend another option. I Highly Recommend this small business! read more

Great dry cleaners. Arthur is friendly and honest. My clothes always look great. If you hate plastic you can buy a reusable bag to take your clean stuff home in. read more

I love this place! The owners are extremely friendly and my clothes are always cleaned and pressed to perfection. I have used them for many alterations as well and have been very satisfied. They do an amazing job and are very reasonably priced. I have tried plenty of overpriced dry cleaners in Pasadena and was so happy when I found Eco Clean. Finally, a reasonably priced dry cleaner with excellent results! read more

I dropped off my drycleaning and paid. When I went to go pick it up, there were stains on all the clothes still. When I questioned them, I was cursed at and told to get off the property. Don't go here they are crooks. read more

There are so many places to take your dry cleaning in Pasadena. My wife and I choose this one beacause of the wonderful couple who owns it. They are always welcoming and friendly. I would recommend this place not only for the customer service but also the great job they do. read more

I've been to Eco-Clean 3 times, the first time I was satisfied w/their work, however, the price was higher than originally quoted by the lady who took my clothing. When I went to pickup, the man was there. I told him the price he told me was higher, he did lower, after my not backing down about it. 2nd time was no incident. Wish I could say the same for the 3rd & final time...I'll never go again. Scenario: I took in a soiled/stained mattress cover (courtesy of one of my tenants) which contained 2 pieces connected by a zipper. I asked him could he clean it, he said yes, he could not quarantee that all the stains would come out fully, but he will try his best. We then talked a bit & he said, he wanted my business & if he did not do a good job, he would not get it. Well, I'm a reasonable man, this sounded fair to me, so I left it. When I returned to pickup, I saw that the comforter was sloppily placed at the edge of the counter uncovered, not in plastic & had pieces of little black lint on it. I opened both pieces & saw all the stains that were originally on it when I took it in! I asked him..."Did u clean this", it looks like nothing was done. He became irate, I became upset upon hearing him tell me..."I told u the stains would not come out". I was shocked! Had he told me he was definitely sure the stains would not come out, I would have taken it elsewhere! What he did say is already stated above How could he just stand there & tell me (& my wife) this bold faced lie. I told my wife, "this is not the conversation we had, its not what he told me" By now I was really pissed...he & I had our verbal exchange, now he did not want my business, told me to get out, however, still wanted to be paid $40 for his "so called" cleaning. I asked him would he take something off that price, given how the comforter still looked. He refused. It took every bone in my body not to go upside this man's head!, however, I knew my wife & I would be the only one's on the losing end if that occured. I'll never recommend this place to anyone & will never return there again!!! read more

Professional, friendly, work has been systematically ready on date/time promised. Shirts and pants are pressed to perfection. Had a woolen blanket cleaned. It came out so soft! Unlike the other "environmentally safe" cleaners in Pasadena, Eco-Clean Dry Cleaners does not leave a residual smell of their cleaning agent/soap(?) on the clothing. This is especially important for my husband's dress shirts. This cleaners is also good at getting food and oil stains out of clothes. The other eco-friendly cleaners in Pasadena, I've gone to 3 of them, more often then not miss the stain altogether and then a re-do is necessary which means waiting for that piece of clothing for several days. That's drop off and pick up time I do not have. Thoroughly satisfied. read more

My go-to cleaners in town- friendly, cheap & they get the job done! Only gripe is closed sundays, one of my only days off, but it'd be wrong for me to complain :) read more

I love this dry cleaner. They are so friendly and professional. Their prices are reasonable. They are very accommodating. I'm so happy I switched over to them. read more

I like Eco Cleaners and recommend it to my friends, and hey, I won't bring up a dry cleaners in conversation unless they're run by people I trust to keep my silk unrun and my wool unshrunk. Plus, they have a "spots" points program that can get you a 10-20% discount on your orders. Tell Aurthur & Mary that I sent you! read more

Owner was nice guy. However during my last visit, items came back with a bromhidrosis smell probably from putting it under armpit when hanging multiple items. read more

This place is excellent! They were really able to take care of my sister's dress last minute and she couldn't be more grateful. They are family run which is great, so now I've found my new go-to dry cleaners! read more

Arthur is absolutely amazing! His attention to detail and customer service goes above and beyond!!! Thank you so much! Loving the New Delivery Service as well! read more

I last minute needed a stain to be removed on the dress I was hoping to wear that weekend. I noticed Eco Clean Pasadena had long hours and I had heard great things. They were able to remove the stain right in time and saved my night. It was nice to see people that were friendly and accommodating, will definitely will be going to them here on out. read more

These guys are the best, hands down! They're always friendly and provide very good service. They turn orders around very quickly, and the clothes come out great every time. Also, if there is a chance your stain won't come out, they are very honest with you upfront and let you decide if it's worth trying. Do yourself (and the environment) a favor and bring you cleaning to Eco Clean! read more

This is a wonderful place for dry cleaning. They do not use harsh chemicals to clean and everything smells clean and fresh plus it's perfectly pressed. This is now the only place I will go. read more

I've been going to Eco-clean for almost a year. I tried it because I had read the negatives about regular dry cleaning. I have been very pleased with both the cleaning and the friendly service of the proprietors. Recently a friend showed me a new silk shirt which was still badly stained after a trip to a long-established and expensive Pasadena cleaner; they had attached a tag saying the stains wouldn't come out. I thought I'd try Eco-Clean, showed it to Arthur--and returned a few days later to find the stains completely gone--and for a price less than the other cleaner. My friend was thrilled, and has switched to Eco-clean. read more

It sounds like Lisa H, had a bad day. Fortunately, it bears no likeness to the type of service my wife and I have been getting here for more than a year. We've gotten the type of customer service that we thought was extinct. Both owners have been very friendly, accommodating and have at times gone above and beyond the call of duty for us. I would recommend these folks without hesitation. read more

I have recently moved to Pasadena, and have had the good fortune to find this exceptional business. I would highly reccomend this dry cleaner. The owners are fantastic. They are wonderful, caring people. Their dry cleaning services are excellent. Before I moved here, I went to the same dry cleaners for 25 years. I am very particular about quality service and professionalism. My clothes are always perfect. In addition, recently they helped me with a very difficult bloody sweatshirt, after my son was involved in a car accident. It came out as if it was brand new. Their prices are great, and their service is wonderful. I feel very fortunate to have found such a wonderful company that provides excellent service, and in a very timely manner. read more

Have been using this Dry Cleaners for several years now. Their price is in line with their competition and the service is good. I did use their alteration service once without a problem. Only once did I have an issue with a stain that was not removed on a shirt. They said that they would give it another try. The stain did lighten up some and they did not charge me extra.. read more

The worst cleaners I ever used. I took my suits in to be dry cleaned. On the surface everything looked fine. I picked up my suits and brought it home on a Friday and hung them up in my closet. On Monday when I was getting dressed for work, I noticed the lining on some of the suits were either torn or shredded. I took the suits back a couple of days later. I tried to tell them that the lining on my suits were damaged. At first I talked to the female owner, then the male owner (who must have heard the conversation) came out from behind the counter yelling and screaming at me saying that it was my problem and told me to get the f*** out. He didn't even look at the suits or try to address the problem. He just came out yelling like a lunatic. My five year old son who was with me was scared out of his mind. I had to take my suits to another cleaners to redo the lining. These are the worst people I have ever dealt with and I would never go back there again. read more

I've been going to this place for a few months now. The two people that run the place are very very nice. I've taken clothes to get hemmed and regular dry cleaning. They have a regular turn around time on clothes are are reasonably priced. They are at a busy intersection so you can't miss them but the parking lot is tiny. Half of the time when I go there is very little to no parking. If you go during off peak hours, you'll be fine. The little shopping center has about 5 other stores so that's why it gets packed. Other than that, they have great hours, 7am - 7pm M-F and 8-5pm Sat, closed Sunday. read more

this is the worst most expensive cleaners i ever used!!!!! Any good reviews have to be by friends or family!!! They don't deserve a star!!

New to Pasadena and this is the first cleaner I've tried. No need to find another! The owner is very friendly and inspects my clothes thoroughly before deciding how to treat. To seal the deal, I went in today to ask if a garment could be altered with no intention of having it altered today as I need it by 7:00 tonight. He called the tailor and had her come in so they could alter my dress right then. Highly recommended! read more

That bad review from Christina X. is fake. I have known Art for years and he has been an absolute gentleman always. Yelp should verify these reviews. read more

The people who run and staff this cleaners need to learn about service. They believe they're doing you a favor. Stay away. One time I was in the area and needed a bus and change, the staff refused to leave their seat to even come give me change for $1. Absolutely horrid, avoid at all costs. read more

Excellent service. We go in the mornings and they recognize us now. They are friendly and kind and will give you the occasional discount. They have great hours, too. read more

I have never had but a superb experience. The owners are super friendly. They always say, "Hey, it's good to see you again!" whether it's been 2 weeks or 6 months. My clothes have always come out clean and well pressed. I have also had to use them for a few items that needed to be sewn. The final product has always been just as I requested. If I ever move, I will travel to use them as my dry-cleaner. read more

I brought two items to be cleaned including a sport coat to be altered. Everything was ready as promised. Prices were reasonable, if not cheap. Will consider using again. Only four stars due to lack of personal attention. read more

We have been going to Eco-Clean Dry Cleaners for years now. We have been very happy with the service we have received. The owners are super friendly and welcoming. We have never had a problem with any article of clothing that we have taken in. The prices are reasonable. The atmosphere is family oriented. We enjoy the friendly conversation we have every time we come in. This establishment is a true gem in Pasadena! read more

I'm bummed that Yelp forces you to give a star rating cuz this dry cleaners deserve a 0! I went there for the first time and had a dark colored linen shirt dry-cleaned. After I picked it up I noticed that it had a large dark spot near the shoulder, so I brought it back and the woman took it to the back to have the man redo it. He came out and blamed me for rushing him, can you believe it?? He said he'd redo it again but the way he said it was so huffy, it was so unpleasant! They both said that sometimes from the dry cleaning process that whatever was there will be brought out more -- I've never heard of that before and I said that. I said, "What if it doesn't come out after you redo it?" He threw his hands up in the air and told me with a scowl in his face that he doesn't put spots on people's clothes. I said that all I know is that there weren't any spots before I picked it up. The woman said that other people say the same thing about spots appearing after dry cleaning -- makes me think that they just don't do a good job!!! Anyway, the man got huffier and was yelling in a very hostile way already, so I said that he cannot talk to me that way, that I am the customer. He proceeded to keep on talking over me, so I tried to tell him that I need to make my point first but he kept interrupting me! When I tried to talk to the woman, she became very stoic, unsympathetic and just took his side. I told them that this is terrible customer service! So I left with my shirt without him redoing it and I told them that they just lost a new customer and that I was going to tell everybody about them -- I decided that I wasn't going to ever step foot in there ever again! He's wasted enough of my time and money ($6.50 for one shirt)!!! What a hothead he is, he was irritated at the mere fact that I came back for a redo! He really refused to take responsibility! Horrible! read more