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    Eco Electronics

    5.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    4 months ago

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    4 months ago

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    PC Works

    PC Works

    4.3(6 reviews)
    77.6 mi

    I walked in and waited, while the two men behind the counter completed their business with two…read morecustomers. Upon one leaving the older man just looked at me and didn't say a word. I stepped up asking how their day was and not a single word again. I want you to remember who I was sir, so this is about the PSU cable. I showed you a PSU cable and started to ask and you basically said, you didn't have one. In fact, you didn't even look at the PSU cable I had. You informed me, I needed to order form the manufacture. I knew this, but I figured you might have a PSU cable from 2022 to current year, for the brand of PSU, I have. This was basically the end of the conversation for you didn't say anything. You didn't offer to order one for me or ask if I wanted too. You didn't even say, 'you're welcome', when I left saying, 'Thank you'. Sorry, but you treated me as if I have no idea about computers, which for your information 'sir', I have been building computers since the 90's. The store is a small business in a small city, to which I was trying to give my business too. You completely shut me out and once again, I take my business directly online, OKC or DFW.

    GUYS!!! I came in and had my laptop serviced by Terry and Amanda! They were absolutely AMAZING,…read moreknowledgeable, and friendly. They gave me advice on my laptop, got me an SSD installed, and gave me options for the future. I am ABSOLUTELY thrilled to work with them and will continue to!

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    Apple-Oklahoma City

    Apple-Oklahoma City

    2.9(108 reviews)
    4.2 mi
    $$$

    I had a very negative experience at this Apple Store and three different employees could not…read moreresolve the issue. I placed an order to pick up a new iPhone in-store the next day between 7-7:15 PM. The order was never fulfilled and no one could tell me what happened to the $1700+ order. The first worker found no record of the order and told me to wait until 7:16 PM to get a notification about the order, but a notification never came. I then called Apple support and was on hold for about 20 minutes. While I kept waiting, I went back to the Apple Store to speak with a second employee. This worker could not help me or find the order either. Someone with Apple Support eventually picked up my call. They confirmed that I placed an order at this store, but could not explain why the order was never fulfilled. She told me to just wait and come back another day. I drove out of my way to go to this Apple Store, so that was not an option. I then said I wanted to cancel my order. After all that, she said I could ask the store if they had my phone in stock, if that was the case, I might be able to cancel my order and then buy the phone in store. It took all of these people over an hour to come to that solution, which should have been given to me as the first option. I spoke with a 3rd employee at the store and they were able to confirm that the phone was in stock, but yet again, they could not explain why they never filled the order. This whole experience was very frustrating and I will never be shopping at this Apple Store again. In the process of canceling the order to be refunded, there was then a total hold of $3500 on my credit card. I wasn't fully refunded until two business days later. I love Apple, but this experience is making me think twice about getting another Apple product in the future.

    I made a appointment the previous week and it was a small delay before I received service. It…read moreappeared to be many workers standing around but no one able to help. I was told on my second visit that many of the workers are technicians or sales support or managers so although they could possibly help they have to remain available for specific services. Okay!?!?!! I understand it but it doesn't make sense. If the store is crowded and you have several workers standing around they should be able to interact with the customer and provide the best level of customer care they can. It's frustrating as a customer to just wait and wait, when you see workers clearly available.

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    Apple-Oklahoma City
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    Eco Electronics - computers - Updated May 2026

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