I dropped off my husbands work shirts to be laundered, starched and pressed. I was quoted $2.25…read moreper shirt - and about $2.40 including taxes. When I went to pick them up the next day, the charges were FAR higher then quoted the day before by the employee. I was informed that 1 shirt had to be hand pressed because it had a button, and there was a rush charge applied to the whole order. When I explained that this was not the agreed upon price the guy said but that is the price. After a further conversation with the clerk as to how this was bait and switch - and it was ridiculous to tell me a shirt that I've had sent to cleaners a dozen times with no hiccup all of a sudden needed to be hand pressed for $3.50 extra was ridiculous! I refused to pay the up charges and he finally gave me back the difference as I was not leaving with that "new" price. Stay away from this '"business" - they will bait and switch you with no hesitation!! Not to mention that they said their regular business of doing clothes would be to drop them off on Monday and retrieve them on FRIDAY!! Really??? That is ridiculous!! I'd rather go to the Sullied Duck where they will do it same day at $7.50 an hour for hand pressing!! Poor business - bad fiscal policies! No prices are posted ANYWHERE - so they just make them up! GO ANYWHERE ELSE!!

Dropped a dress off for hemming and pressing. Item was done on time (earning a one star) but the…read moreprice he quoted me was almost double when I went to pick it up. Instead of saying something like"I made a mistake" or it was a misunderstanding, he stated that he never said the original price. I paid the misquoted price to get home and find subpar workmanship. I will never be returning and would not encourage any one to go there.

Showed up for me last minute, on time if not prior, and did an excellent job on my move out…read morecleaning. Kind, reliable, trustworthy and the value was worth more than they charged so make sure you tip very well :) 10/10 recommend.

Was disappointed with the job that was done on my home. Although technically the house was…read morecleaned, the bedroom was not vacuumed, counters were not cleaned well and mirrors and tables were left streaked.

I had a very old doily that was my grandmothers. Probably 1913 or 1914. It had some rust spots on…read moreit and I just stopped there to see of they could give me a suggestion as to what I could use to try to remove the spots. She asked me to leave it and let them see if they could remove some of it. I did. Picked it up today and they were unable to get the spots out. They were very kind to even try and did not charge me anything. Everyone was very nice. Have used Farragut Cleaners for years and had no problems.

First, I admit I left my sweater more than 30 days, having said that, they take your phone number…read morewhen they accept your items for cleaning. I have been told they don't have my sweater and that they are not responsible for items left over 30 days. So I no longer have my Aran, hand knit, emerald green, wool sweater. I have been patronizing this business for 30 or more years. I feel this would never have happened with the original owners. I never had clothes "disappear" . I will never trust Farragut Cleaners with anything I value again. They certainly are not trustworthy.