Their car wash does an excellent job and cleaning is great. The dryer at the end also does an…read moreexcellent job. I only need to dry my car myself after the dry through a little bit. Love the convenience of the vacuums. Gas is the lowest price in our area....Thank you!!! I highly recommend this place for both gas and car wash!!!

After driving to Westlake to shop at Costco, I stopped at this station to fill up and noticed the…read morepump offered a car wash. Since we had just had some rain and my car needed cleaning, I purchased the wash while paying for my gas. After fueling up, I drove over to the car wash only to find it blocked off. I tracked down an employee, who informed me that the car wash was closed. When I asked why the station was still selling car washes when the facility wasn't operating, I was told I could simply come back tomorrow to use it. That wasn't an acceptable solution. I don't live nearby and have no intention of making a special trip back just to get a car wash. I asked for a refund, but the employee said that wasn't possible because they were closed. She then pointed out that the car wash hours were posted on a small sign near the exit. Unfortunately, a sign at the exit does nothing to warn customers before they purchase a car wash at the pump. If the car wash is closed, the pumps should not be selling car wash tickets, or customers should at least be clearly warned before completing the purchase. This experience was frustrating and left a poor impression. The cost and inconvenience of driving back exceed the value of the car wash itself. Because of how this was handled, I do not plan to return to this station.

Victor and his crew did a phenomenal job. They were professional, thorough and their attention to…read moredetail was excellent. Victor was kind and very helpful. I would highly recommend their service!

I'm so glad I found this business!…read more I've been looking for a car detailing service that didn't charge an arm and a leg. Thousand Oaks Auto Detailing is priced very reasonably, I decided to go with them for my first time detailing my car. Victor was very communicative when booking a date via call and text! When the day came, Victor and his team arrived 30 minutes earlier, but let me know that I didn't need to rush if I wasn't ready. Once I got all my things out, they went straight to business. The team was very thorough and Victor was very honest on certain small spots I pointed out that he can't fix and didn't want to damage more if he tried which I totally understand. But having kids and a St. Bernard whose hair is impossible to get out of any fabric.. they got it all out! With the overall service, friendliness, attention to detail, price? I'm very impressed! Will definitely use his service again and recommending them to everyone I know! Thank you Victor and Team! You all are amazing and made me feel good in my car again!

I had such a great experience getting my oil change here! From the moment I arrived, the customer…read moreservice was truly exceptional--friendly, efficient, and genuinely welcoming. I especially want to give a shoutout to Erick, who went above and beyond to make the whole process smooth and stress-free. He was incredibly accommodating, kind, and made sure I felt taken care of every step of the way. On top of that, their pricing is unbeatable--honestly some of the best rates in the entire county. It's not easy to find a place that combines quality service, great people, and affordability, but this spot absolutely delivers. Highly recommend to anyone looking for reliable and top-notch service!

I had my car smogged here. Average price range, I think they have some coupons on their website but…read moreI forgot to show mine. Really quick and kind service!

My daughter and son-in-law took their brand new Audi to Lavaggio today. The car had several strange…read moremarks on the paint. The Audi dealer suggested they take it to a detailer to get the marks out and they would reimburse them. We were shocked and amazed at the results. the car looked better than it looked when they bought it a month ago. Really unbelievable ! Lavaggio is definitely the place to go to for beautiful results. WOW.

Just had my car washed this morning after a complete detail at Lavagio last week. I called for an…read moreappointment and waited for my car and it did not take any longer than it would have at the car wash that I used to go to. But what a difference in the quality of work. Alejandro and his team are incredible and have an eye for detail. If you want to fall in love with your car all over again, I would highly recommend getting a full detail and to treat yourself with a car wash two weeks later.

This is a decent gas station, but it doesn't stand out in my opinion. I haven't tried the car wash…read morehere, so I can't comment on it. The pumps work well here. Prices are reasonable for the area.

Went in for car wash today. My car was all soaped up and the machine stopped working. The idiot…read morebehind the counter would not let me run the car through again and would not return the $7.00 I paid. He would not provide his name or the name of manager. Will take the matter to Shell corporate. Avoid this place.

I have been coming her for many many of years. Plus I have a monthly membership. They are so…read moreamazing my Mercedes always looks brand new. All the workers work so hard all the employees take pride in their responsibilities. Thank you to all

Unfortunately, my worst fears were realized when I came here, and I hate leaving negative reviews…read morebecause I know customer service is a tough job. I'm only sharing my experience in hopes that it helps future customers! I came in wanting the basic wash, but I ended up agreeing to a much more expensive option because I felt pressured in the moment. Looking back, I wish I had stuck with what I originally wanted. After my car wash, I chatted with others and realized the basic wash was exactly what I had been looking for all along! I quickly ran back inside and politely asked if it would be possible to switch to the basic wash instead. Karen at the front desk was incredibly kind, patient, and professional throughout the entire interaction. She listened to my concerns, called the manager over, and treated me with genuine respect. I was so appreciative of her customer service that I even contacted the corporate office afterward to compliment her. Thank you, Karen!! Unfortunately, my interaction with the manager left me feeling disappointed. Throughout the conversation, I remained polite, smiled, and apologized for the misunderstanding because I truly wasn't trying to create a difficult situation. I simply wanted the basic wash that I had originally intended to purchase. Thankfully, the pricing was ultimately adjusted, but I left feeling that my request had been misunderstood when I was only asking if it would be possible to switch to the service I had originally wanted. Once everything was resolved, I went back to thank the manager for adjusting the price and apologized again because I genuinely appreciated that the situation had been corrected. I also want to give credit where it's due! The team cleaning my car was friendly and hardworking. Because the cleaning was interrupted while the pricing issue was being sorted out, my car ended up unfinished. There were still wet spots, my back seat had been folded down and wasn't returned to its original position, and there were even some bird droppings left on the exterior when I drove away. I was genuinely excited to try this company after driving by so often! I haven't given up on the brand, and I'd still love to check out the other Thousand Oaks location (N Moorpark) in the future. My advice to future customers is to be very clear about which wash you want and confirm the price before agreeing to any additional services. Thank you again to Karen for your kindness and professionalism (I even included photos of the pricing options below that she shared with me!)--you truly made a stressful experience so much better!

Sadly, this was the worst car wash I ever had. The image collage says everything. I booked the…read morepremium package as the gentleman promised my car would be spotless and they would take extra care of my tires. Boy, this is not one star, this is minus one star. I could not even get a receipt without leaving my email or mobile number.

I feel so bad saying it but this was definitely the worst car wash I've ever had. Car was still…read morehella dirty post wash, and I got one of the more premium options. It's a drive thru wash but there's two staff members that spray your car down / wipe it first. then once you come out you can use the vacuums. I couldn't figure out how to work the vacuum (lol) but there was no one around by then to help me. Sad day

This LUV Car wash is off of E. Thousand Oaks Blvd, Thousand Oaks,CA…read more On Sunday around 5-6pm I drove in and was greeted by Raul. Raul was very polite, sweet, kind, caring, very down to earth. He told me about their car washes and the deals they had. He is your shining star! His brightness never fades! I love how they have so many choices and their prices are great too! I noticed too when I drove it that they had vacuuming first which a really great idea! The first I've ever seen, their suctions on their vacuums are very strong which I love and gets all the dirt and debris out of my car! They also have damp washcloth for inside your cars to wipe what needs to wipe to make your car super clean! Afterwards you stay in our car and go through there car wash. I got the $27.99 for a single time wash. Since I was a new member they gat me a discount I only paid $19.99!! I so so thrilled. After your car washes there is a station where you air dry your car or wipe your car down to the left. I would like to thank LUV Car wash in Thousand Oaks for amazing & wonderful experience! I would Love to Thank Raul for making my visit so positive & memorable experience! I'll tell all my Family & Friends to visit here! Please be kind & courteous to these hard workers!

Dear Hubby and I were in T.O., about to go to dinner. I suggested that we swing by the car wash,…read moresince it wouldn't take long to run through their tunnel of cleaning. So drive through we did, and were rewarded with a much shinier vehicle after going through their system. Each LUV Car Wash location has a different layout, due to space available on the lot. This one has a lot of space in the middle area to go to vacuum the interior before or after the wash. Once you run through the washing / rinsing / drying tunnel, it's easiest to just head back onto T.O. Boulevard and continue with your day. I don't keep track of the cost per wash, because we have the monthly subscription. On that plan, it's best to go through the system frequently to get the best value. It's always a day brightener to drive out with a clean car.