We recently ordered a USM Haller piece from Arkitektura and had an excellent experience. The…read moreshowroom visit was fantastic, and our salesperson, Hiro, was incredibly helpful; she even shared previous client case studies that were very informative for our project. The entire operations team was proactive throughout the procurement and shipping process, ensuring a seamless delivery and installation. The cabinet looks stunning and is exactly what we had hoped for.

Hiro is amazing and truly wants to help, not only super skilled with design, but passionate too…read more What I appreciate most is Hiro acts like an advisor vs a sales person. I've learned a lot from her, and even when I'm not buying anything she treats me the same. One of the benefits of living in SF is having access to incredible ppl like Hiro

They are cool and know their stuff. No cheap but sell stuff u wont find anywhere else.read more

I want to give no star and in fact want to find a way to sue them. I ordered an expensive TV stand…read moreback in April 2023. They took 1/2 payment and did not order my table. Then upon continuous enquiry, they said they goofed up and will order again. They messaged me few weeks ago saying the table is ready and took the rest of the payment. Now they are not responding and looks like the store is closed. This is fraud. I tried calling them and messaging them in all platforms. Karel is the person who defrauded me. I am trying to pursue legal options.

I definitely recommend Prevalent Projects. Their in-store and support customer service is beyond…read moreexcellent. I have specifically been working with Andrea, who has patiently answered a constant peppering of questions. The one question she didn't know the answer to offhand was thoroughly researched and followed up on. She also presented multiple options based on my room requirements in a custom PDF with photos, layouts, dimensions, fabric selections and prices in an easy to understand format -this is priceless in a world where too many choices can least to analysis paralysis. Regarding their products, they are one of the few companies that prioritize non-toxic and sustainable solutions. The furniture is built to last and very worth the investment. My only grievance is that I want it all and my small home won't allow me to!

Couldn't be happier that we wandered into Prevalent Projects in downtown Mill Valley one afternoon…read morenot long after closing on our home a couple years ago. Their curated selection of furniture and decor is fantastic--call it "Japandi" or "Scandanavian" or "Artisan," "Clean, contemporary"... it's all thoughtfully designed and beautifully made. Love the focus on sustainability, and the selection of *washable* luxurious fabrics. And Julia and Floyd have been so incredibly helpful. They have a knack for picking out exactly what we want--before we have any inkling. Their eye for design has saved us so much time and earned us so many compliments.

1/5 Stars - Avoid Ethan Allen at All Costs: $4000 for a Broken Dresser?…read more I'm writing this review as a warning to others: beware of Ethan Allen's poor quality products and appalling customer service. We spent $4000 on a bedroom set, only to receive a dresser that was severely damaged. The issues include: - Large gouges and scratches on the surface - A busted drawer that doesn't function properly - Peeling wood finish When we complained and sent the dresser back, we expected a hassle-free replacement or refund. Instead, they've repeatedly sent the same broken dresser, ignoring our concerns and gaslighting us into thinking there's nothing wrong with it. It's been incredibly frustrating to deal with this situation, especially given the high cost of the furniture. I'm still left without a complete bedroom set and feel ripped off. Unless you enjoy dealing with broken products and unhelpful customer service, I would strongly advise against shopping at Ethan Allen.

I'll stay with a rating of no more than 3. I bought my entire living area furniture + more from…read moreEthan Allen. Marsha Lucas, their interior designer at the time, did all my living space, which I am really happy with. She really worked well with me accommodating my preferences. Their customer service is top-notch. One of my counter stools had a small tear in the leather when they delivered, and they promptly took care of it while being fully communicative along the process. The reason for only rating at a 3 however is because their furniture is not of the highest quality any longer. The quality was top-notch many years ago, and you could justify the very hefty price-tag. Not anymore. These days most of their furniture is made in China, and I see MDF used in good measure, instead of real wood (the quality is reminiscent of Pottery Barn furniture now). EA however chose to retain the very hefty price tags for such poor quality furniture. Good luck to them keeping up with competition, with their current business model. Luxury furniture brands have furniture that is far more reasonably priced (for the quality) than Ethan Allen. I won't be buying from Ethan Allen anymore.

Interestingly enough, I was so impressed with my CasaOne online shopping experience, I had already…read morereferred to CasaOne, my son, who also moved into a new home. His delivery was the day before mine, and I was delighted & hopeful that my experience from ordering through delivery would be as excellent as his was. My experience was!!! First, I come from a family of designers, and I live in SF, which is a city with many furnishing options. The experience of shopping on the CasaOne site, with all of the options & design resources, and their pricing structure, is an excellent one. I wanted a look that was all me, and I got it at CasaOne. My order was more than 25 items, and it was processed efficiently. 2 items were not available, and I was promptly notified. The day before & day of delivery experience is truly amazing. I have had a lot of incoming items for my new home, the CasaOne experience was the singular best of all of them to date. My white glove delivery Team took amazing care of me. Their assembly was seriously world-class; because of their assembly skill & attention to detail, they made the furniture look truly high-end. The delivery/installation Team were ultra careful about moving the furniture in, and ultra careful in placing it. They also did an exhaustive walk-through, looking at every inch of everything--they found a small imperfection that I had not. Out of 26 pieces total, only 2 had some minor issues, and I am certain these will be resolved. I am someone who lets the frustrations & imperfections of life move by...but I always try to be the person who recognizes superlative & cost efficient options for living, as well as superior work-ethic & execution. Everyone we know who has furnishing needs will hear about this CasaOne experience! Oh and btw, I have already ordered 6 more items!

I rented furniture for my apartment and it was an okay experience. What was great was their…read moreselection of furniture, as I had a tiny place and needed smaller furniture. Delivery was on time and efficient, but there was a moment of drama in the beginning when they were realizing that it was a sixth floor apartment with no elevator and they were calling their ops people to ask if they really needed to go through with it. (I only had 12-15 pieces, mostly small, for a studio apartment). I had clearly stated this when I filled out the forms and put in a special note about it, so it was awful to have them arrive and be faced with not having a bed to sleep on that night. They sorted it out and delivered as expected. What also wasn't great was that I signed up for the flex plan to be able exchange pieces whenever, and this went fine the first time, but second time I did this, they informed me that they had pivoted their business to doing only staging homes and selling furniture. There were also some email exchanges with their ops/support team that just required a bunch more arguing than I would have preferred. They did give me refunds on the flex plan, but now I'm stuck with furniture that I wanted to exchange for other pieces, but no way to do it. When my contract is over, I intend to return all this furniture.

Large store, big selection, in house delivery workers; take your old furniture and deliver your new…read moreone with fee to take to the dumpster. Friendly worker/owner, knowledgeable; did not feel rushed or pressured. Quick delivery and didn't have to wait long. They were prompt/on time delivery.

Ben is a great deal and gave me a good deal on a new couch! Good people and great products!read more

Floor and Decor came highly recommended to me by two of my coworkers. They told me they have a…read moregreat selection without the specialty tile store prices. They even have obscure items like dark purple sparkly grout. I was blown away by how large their showroom is. They even have XL porcelain slabs. I used to say I hate tile because of the grout but they have beautiful selections. They even have a clearance section in the back left of the store. The first visit we didn't find the Schluter edge trims we needed. But they do have a much larger selection than your local hardware store. The second visit I was looking for Y shaped spacers for installing hexagon tiles. An employee asked if I needed help. He and another employee took maybe 10 minutes out of their way to help me look for the Y spacers. Super nice! Exceptional service! Their inventory online actually seems to be accurate because they asked if I had the SKU and it told them the same number available as what I saw online. I had called two other flooring stores nearby to see if they sell Y shaped spacers but they don't. Definite plus in how large their inventory and selection is. I will be going out of my way to cross the bridge to go to Floor and Decor for my next project needs.

Great Selection, Great prices, as a homebuyer they can get me the best products at the best prices…read moremaking it easier to buy and fix homes without long waiting times. These stores are huge with all kinds of great ideas to make your home looks it's best. When I see homes selling for $2,000 a sq ft I recognize where the Decor came from.

Over the years, we have purchased many items from Cole's Interiors. The furniture was higher…read morequality at a reasonable price. Customer service is outstanding. Our last purchase was a comfortable one recliner. About a weak after receiving it, we noticed one of the legs was broken. We then called Cole's to report it. The Manager decided to replace it with a brand new chair.. That's what I call Great service. Thanks again.Chuck S .

Needed shutters repaired that I purchased 10+ years ago from Cole's. Service tech was terrific…read more Fair price and job well done.