I'm an IBD patient who has been getting biologic infusions since 2009, been using outpatient…read moreinfusion centers since 2019 after getting them at my doctor's office prior to that. Started going to Thrivewell in 2024 because my previous infusion center of 5 years stopped giving my medication so I was forced to find a new infusion center. Never in 17 years have I had as many issues with obtaining this medication in a timely manner as I have had with Thrivewell over the past year and a half. If, like me, you have health insurance where TPAs (third party administrators) are involved, good luck trying to get anything authorized in a timely manner. Whenever something changes or expires, they have no idea how to handle it and it becomes an entire stressful ordeal that takes weeks to resolve, and as a result I've ended up missing infusions that I need in order to function like a normal human being and not be in pain, which if you know anything about IBDs can be debilitating. The final straw was when they let my most recent authorization expire this past January and then proceeded to give me the run around for 2 MONTHS claiming that they couldn't get an authorization because they "weren't allowed" to create a username and password needed for the third party website that's used to get authorizations from my insurance company, then they were "back and forth" with my insurance, then they didn't know where or how to send the authorization request, then they were given the wrong fax number, then they don't know who to speak to, and THEN they said they sent it and expedited it but it was still pending after 2 weeks, etc etc, blah blah blah, excuse after excuse. Finally after I missed an infusion this month and my anxiety and rage were through the roof from 2 months of this nonsense, I had enough and decided I didn't want to be treated there anymore at all. Lo and behold, this other infusion center that I'm in the process of transferring care to had an authorization within ONE DAY and everything else taken care of by the end of the following day. So explain to me why this other place was able to do what they were supposed to do in 2 days with no issues and Thrivewell just sat there and continued to make excuses and not do anything properly for months to the point where my treatment was in jeopardy? Also I later came to find out that in the year and a half I treated with them they never even billed my insurance, but rather were just going through my copay assistance until the funds were depleted, because I never got any statements from Thrivewell (I'm not complaining but I know my medical benefits and what my out of pocket responsibilities are so it seems iffy) or EOBs from my insurance for these infusions, and I checked my claims online with my insurance company and not one of them went towards my infusions. Why the hell am I giving you my insurance information then? The copay assistance program is supposed to cover at least a portion if not all of my out of pocket costs after my insurance is billed, it's not supposed to be used to pay for the whole thing as if I had no insurance! These are EXPENSIVE meds and literally once those funds are depleted that's it for the year, and then I'm hit with a massive bill for my deductible in the middle of the year (when my first or second infusion of the calendar year should have knocked it out) for anything else I have to do medically. It's a shame because the Manhasset location itself and the staff there were very nice, but the back end is completely incompetent and shady and needs to be investigated. I work in a related field dealing with health insurance and if my company did this we'd be in big trouble. I don't and will never recommend this place to anyone who gets infusions. Vivo Infusion or Local Infusion are both wonderful, go to one of those if you can.

Thrivewell is a sophisticated criminal enterprise. They prey on people with ailing health…read more They mislead you by calling you after you've submitted your information on their website. The message asks you to send more information via fax and provide permission for them to speak with your doctor, however when you call them (1) they claim to have no information on you- even though the can leave a voicemail with details you submitted online (2) refuse to confirm if they accept your insurance if they haven't already spoken with your private doctor- even if you are in possession of your labs and prescription. I spoke with a person who went by the name Kat C., who wanted personal health information but who isn't even in the United States. It is unclear to me if she worked for a subcontractor. Whatever is going on it clearly doesn't cut the mustard. You've been warned.

I have been getting laser, facials and massages here for the past two years. I discovered this…read moreamazing spa from a groupon deal and I was hooked. The staff are very nice and helpful, they have awesome packages. Perfect place to relax for an amazing massage or get an anti-aging facial. Thank you !

I signed up online and they called me the following day and confirmed my appt. The day before they…read morecalled again to confirm. I called back 1 min. after and left a voicemail. I also texted to be sure. They texted back and said I waited too long to confirm and that slot was taken. WHAT??

I've been a loyal client of Project Glammers and have had wonderful results in the past,…read moreparticularly with Bellafill, which I did here two years ago and loved. So I was shocked and disappointed to arrive for my scheduled Bellafill appointment only to be informed at the time of treatment that they no longer offer it. At that point, I should have walked out. But I allowed myself to be talked into an alternative: a combination of Sculptra and Radiesse. I spent $3000 on a treatment plan I hadn't planned for--and now, three months later, the results are negligible. Even the specific area I asked to be addressed shows little to no improvement. I've had great experiences here in the past, which makes this all the more frustrating. I wonder if their recent expansion has affected the quality of care and communication. Sadly, I won't be returning.

PA was skilled and didn't leave me with bruises at all, and I bruise easily…read more However, be sure to make appointments in advance bc the wait can be Long

Horrible we came 10 minutes late with a emergency we had a emergency and had to see a doctor…read morequickly the Ai automated system was no help either it kept giving us different times also they were unprofessional front desk overall would not recommend i have never written a review in my life this is my first one.

From the owner: Iffat Sadique, MD is Board Certified in Family Medicine and has over 20 years of experience in the…read moreareas of family medicine, Internal Medicine, Urgent care, Woman's' health, and Pediatrics. She offers concierge-quality family medical care -- but without the extra costs -- to her patients. Her facility, Prime Care Medical, has three locations: Brighton Beach, Brooklyn; Midwood, Brooklyn; and Jamaica, Queens, New York. Dr. Sadique and her staff provide a broad range of services including physical exams, wellness visits, Urgent care visits, emergency visits, Pediatric emergencies, immunizations, onsite diagnostics, women's health, chronic disease management, medical weight loss and anti-aging modalities. Her services cover the needs of men, women, and children of all ages. Her facility is dubbed as "Total healthcare for the entire family" covering major and minor illnesses, such as: Diabetes, High Blood Pressure (Hypertension), Asthma/COPD, Coronary Heart Disease / High Cholesterol, Obesity management, Arthritis, Osteoporosis, Cancer, Depression, Covid testing and treatment, HIV, women's' health and gynecological issues; and Allergies, Colds and Flu, Conjunctivitis, Diarrhea, Headaches, Mononucleosis, Stomachache, etc. Dr. Sadique has additional certifications in medical weight loss, PRP, Medical hair loss, Anti-aging, male ED & female SD, Hormone therapies, Mesotherapy, Facial Aesthetics, Dermal fillers, and Botox, Xeomin and Dysporty. Dr...

I took my daughter for a deep facials. Oksana did nothing. Her face was the same full of whiteheads…read moreafter procedure. When I called next day I was told she has a lot of whiteheads and one hour was not enough. I pointed out that she hasn't removed anything. Also my daughter fell asleep during the facial. That's another proof that nothing was done, because deep facial is pretty painful. Oksana told me to come back for extra $45 facial, which we did. That time it was another lady, who was excellent! She extracted a lot and trust me my daughter wasn't sleeping during her facial! I would not go back there!

I got my Brazilian here for the first time and she was amazing and explained all steps of the…read moreprocess. Will definitely be coming back !!

My family and I have know Dr. Fatiha for over 25yrs. He's very personable takes time and sit with…read moreyou to explain your concerns. Even when Dr. Henry (attending physician) is with you Dr. Jack will stop in to make sure everything is going well. After 25yrs, he's more than our physician my family and consider him a friend sometimes a visit to his office feels like your visiting a long time friend.

Best experience I've had with a PCP ever!! Dr. Fatiha is so thorough, great bedside manner & very…read moreefficient!!

Lumena/Jen is great…read more I have never done any lasers/microneedling/chemical peels/etc. so I was nervous for my first laser experience. Jen knew I was nervous so she explained every step of the laser genesis process like what she was doing and why. Later that week I attended a wedding and people said my skin was "glowing" and "radiant." I came back and got a mix of IPL and Clear + Brilliant. Again, Jen did great. I wasn't too red afterwards and the next day my boyfriend commented that my skin looked more "youthful." In the future, I'd schedule the Lumena special where Jen customizes treatment based on your skin's needs. 10/10 recommend. Prices are reasonable and you can rest easy knowing you are in capable hands.

worked here a while ago and she treats employees terribly. she lies to clients constantly and…read morepretends to be nice. There is a reason it seems like there is always a new front desk person and she has such a hard time finding "competent" help. She doesn't train front desk people and expects them to read her mind. She doesn't like when they are honest to clients about packages. She prefers packages to expire and then never tells the client even though she says they don't expire. Expects a mind reader. Lies and says she is sick when she isn't or doesn't want to see a client. Or blames the receptionist for her mistake. Have heard a lot of stories of "sensitive" receptionists because she makes them cry. She shouldn't be allowed to run a business I wouldn't trust her to do anything on me.

I have been to several Manhattan locations for photo rejuvenations, and Harmonie Ultime is the…read moreabsolute BEST thus far. Aside from the fact that it's affordable compared to what the other jerks in Manhattan are charging, Dr. Benjamin is extremely knowledgeable, thorough and caring. During my session, I had a diamond-free microderm abrasion, laser hair removal and photo rejuvenation for my face. Dr. Benjamin also spent extra time going over my daily skin care regime and provided me with samples of other products she thought might be better suited for my skin type and needs. If you want a skilled professional who gives you undivided attention and provides a service for a reasonable dollar amount; then the trek out to Brooklyn is well worth the trip. I only wish I had found Harmonie Ultime sooner than I did! Thanks Dr. B!

I've been to many Botox doctors and have to say Dr. Benjamin is the best…read more Not only is she a legitimate doctor but an artist as well! During my first consult with Dr. B ( my friends who go to her call her "Dr. Beauty") she studied my face and recommended the complete opposite of what I wanted. My goal is "less is more" and Dr. B will never over inject leaving your face incredibly natural. Dr. B is also affordable and she keeps track of your Brilliant Distinctions accrued points. If you racked up enough points she'll apply to your total so u always feel like you're getting "more bang for the buck! She's worth taking the Q train from NYC!