Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

The two ladies who came were very sweet and hardworking. However, they left right at the two-hour…read moremark without completing several items, including wiping down the baseboards, kitchen cabinets, windows, and fridge. I would have been happy to pay additional time to ensure everything was finished if that was the issue. Unfortunately, I didn't realize these areas were missed until after they had already left, or I would have addressed it in the moment. At a rate of $85 per hour, I expected these tasks to be included in the service.

The bookimg process was super easy. I actually used Yelp projects to find them…read more Two lovely women arrived just before the 1-hour window I was scheduled. Karina asked me what I needed and they went to work. They did an amazing job. They were super nice and very efficient. Outsourcing for a deep clean was well worth the money. I'll definitely use them for the next cleaning project I might have.

Great quality work! Communication was smooth and price was fair. Glad they set expectations…read morebeforehand. I initially thought it would take much longer when I booked but they finished right at the projected time. They were efficient and since I was there they made sure to check with me directly for any particulars. Would highly recommend their service.

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

Very disappointing experience. I have a 1,500 sq. ft. apartment with 3 bedrooms and 3 bathrooms…read more The tenants had already done a basic cleaning before moving out, so the apartment was not particularly dirty. The kitchen and bathrooms needed some extra attention, but the rest only required basic cleaning. We have had this apartment cleaned many times before, and it normally takes around 2-3 hours, so we scheduled 3 hours this time. After almost 3 hours, the cleaners had not even completed half of the work. I was honestly shocked by how slowly they were working. What was even more surprising was that they themselves said they needed around 5 hours to finish. They initially recommended 4 hours, but based on their progress, it was clear that even 4 hours would likely not be enough. I was not willing to keep paying for several additional hours when the apartment was already relatively clean and the work was progressing at such a slow pace, so I ended the service after the original 3 hours. I understand that cleaning time can vary, but needing around 5 hours for a 1,500 sq. ft. apartment that had already been lightly cleaned by the tenants was completely unreasonable based on our previous experience. The efficiency was far below what we have experienced with other cleaning companies.

Need to get my house cleaned leading up to an event we were hosting. Found Rocket Maids LA and gave…read morethem a try. Was able to book online, which was great. We had some issues with a scheduling difficulty, but in the end it worked out better then I could have asked for. A team of 3 came over and did a deep clean on our home. They were able to get through our home faster than expected in a good way and did a fantastic job. Very happy with the service and the team that came to clean. Wish I had their information to give them a "shout out" and definitely will request them the next time I use Rocket Maids.

Wonderful service.m and a friendly cleaner. They were able to fit me in quickly and did a great…read moredeep clean. I'd def recommend!

I had great experiences with Nazaria, Iuliia, and Darya. I needed to move into an old house that…read morehad partly abandoned by my contractor. There was wood dust on the ceiling and walls and every crevice from the floors being refinished. It was the hottest day of the year and there was no AC or lights in the house because of the construction. I had a lot of family issues and could not clean myself. The team came back 3 times to make sure everything was spotless, and were so kind and friendly about it all. I am so grateful to them. I will be calling again next time I need cleaners.

I contacted Cleaning In LA to do deep cleaning in a long-neglected bathroom and Nazira was very…read morequick to respond, provide estimates and a day/time to schedule right away. Zara arrived soon after and did an excellent job. My sibling let Zara in since I was in the office but Cleaning In LA kept me informed throughout the process. The work was excellent and the rates were fair. I hope to schedule them again in the near future.

Easy scheduling with Maid for LA at a reasonable price. Requested a deep clean of a vacant unit in…read moreWest LA (2 bed, 2.5 bath) plus a wipe down of all the blinds. Nara and her teammate came right on time and knew exactly what to do. The unit came out sparkling clean and they did a wonderful job. Would definitely call upon them if I need any cleaning work in the future. Thanks ladies!

I had deep cleaning done on my house for a total of 4 hours. The team of two did two bathrooms,…read morekitchen and partial of the laundry room. They took about an hour for one bathroom and I was a little disappointed with the laundry room as it wasn't completely clean. The first bathroom was pretty spotless which I loved. The laundry room still had plenty of cobwebs, however the floor was where most of the work went to. The ladies were very nice and listened to my concerns and requests. I'd hire them again.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

Carlos and Nancy are the best team! They saved us after construction dust was left covering our…read moreentire home. They were so patient and thorough! Thank you!

Really pleased with the cleaning done by Arlett. Everything was cleaned well and even small details…read morethat I didn't see myself before or would have thought of cleaning. The entire team goes above and beyond. Good value and well priced. My studio apartment is 650 sq ft and I've never had a professional cleaning done, so 4 hours was the perfect duration for one cleaner. I got the standard cleaning. If your space is less messy than mine then 3 hours should be enough. They even vacuumed and shampooed/steam cleaned + fluffed up the rugs and carpets I have, a great touch. I have a dog and they made sure to use pet friendly products that were still effective. You don't need to be home during the cleaning - just make sure they have access to enter your unit/home and they will send you the bill (and photo proof of the cleaning done) after, very efficient and convenient.

Update: once Thiago got in touch he made it right…read more Long story short: I got a deep clean and was initially frustrated about some things. Maria in customer service was astoundingly not good. Did not acknowledge or address my concerns--In fact she was gaslighting me which was wild! As soon as it got escalated, Thiago got in touch and made it right. He offered to send cleaners back which I declined because it literally was not even that serious, the cleaners did a great job and simply ran out of time to do a couple of small things. I had honestly been reaching out for them to hear and acknowledge my concern regarding expectations around the deep clean service and how that was communicated. Again, cleaners were good.

KLEEN is the best cleaning service I've used in the past few years. They are professional,…read moreresponsive, reliable, and consistently on time. The cleaning staff are also incredibly kind and do an excellent job. They are a little pricier than some alternatives, but for me, the convenience and consistently high-quality service are well worth the premium. I've tried less expensive cleaning services, but the quality wasn't as good and the cleanings often took much longer. I value both my time and knowing I can count on a great result every time, and KLEEN delivers on both. Highly recommend!

KLEEN did such a great job! Booking an appointment was quick, easy, and my team did a fantastic…read morejob. I had team #21, Jacky and Leti and they were friendly, professional, and left our house spotless. Would highly recommend!

I needed a move-out cleaning for a 3/2 townhome and put it out for bid via yelp. LA House Cleaning…read moregave me the best price. They were incredibly thorough and detailed from the blinds to bathroom tub to behind the refrigerator. They also tried to help me with a plumbing issue and a spot on the carpet. I was impressed with how spotless they cleaned the unit. Highly recommend!

I requested a deep clean of my full home, and gave the office all the particulars - i even sent…read morephotos of each room labeled with which room it was. One of the labeled rooms was a "home office". I was given a reasonable quote and scheduled my service. The cleaners who came were polite, capable, on time. They cleaned to my satisfaction, taking a really neglected home to sparkling. In our walkthrough before the team left, we noticed how attentive to detail they were...and then we go to the home office. Which they had not touched. They kindly reached out to their office for guidance as they were told we had 4 bedrooms and the office would have been a fifth bedroom. The office said it was not included - even though their quote was based on my photos, which were clearly labeled and clear to see were of that space. I refused their offer to do it as an add on (I paid you a reasonable fee for my whole home already...this is not reasonable). I was happy with the team of cleaners, not with the decision makers in the office...