Where/What: we live in DTLA in a 2 bed/2 bath apartment that gets fairly dusty. We also have a cat. Service: Luca did the best cleaning job I've ever seen. The apartment was spotless. You could almost eat off of the bathroom floors, not that I recommend that. I'd just never seen the bathroom that clean. If you can, definitely request him. Very mellow and polite guy. Also, I received a quote on Yelp for the time and price it takes to clean our place, but I ended up making the reservation by phone. The quote and actual time/cost it took were spot on. read more

Update: once Thiago got in touch he made it right. Long story short: I got a deep clean and was initially frustrated about some things. Maria in customer service was astoundingly not good. Did not acknowledge or address my concerns--In fact she was gaslighting me which was wild! As soon as it got escalated, Thiago got in touch and made it right. He offered to send cleaners back which I declined because it literally was not even that serious, the cleaners did a great job and simply ran out of time to do a couple of small things. I had honestly been reaching out for them to hear and acknowledge my concern regarding expectations around the deep clean service and how that was communicated. Again, cleaners were good. read more

Really happy with the service Ximena provided! What stood out right away was that she asked what we wanted to prioritize before getting started -- such a simple thing, but it made a big difference and showed she genuinely cared about doing the job the way we needed. She communicated well throughout and went above and beyond in ways we didn't even ask for. Our apartment felt fresh and well taken care of by the end. Definitely reccomend! read more

Great service good quality work reasonable price. Very good communication. Good company to work with

I setup an appointment with this company for NYE. I received a confirmation text on the day prior stating that Raphael would arrive between 8-8:30am. At 8:30am I received a text stating Raphael notified them that he was sick so he couldn't fulfill his work today. This is such an inconvenience. Totally not okay as I wanted to have my placed professionally cleaned for the New Year. I also switched my travel plans around because I initially wanted someone to come on the weekend! THANK YOU FOR NOTHING! read more

Aya Cleaning Solutions - Home Cleaning Near Me

Clearly there's a reason why Aya's team is so well-rated :) They did an outstanding job with our move-out cleaning. They were flexible with re-adjusting the timing for my appointment too. Our grimy restroom and kitchen were restored to it's clean and shiny appearances. The apartment collected a lot of dust, dog hair, and cobwebs, but it was left smelling and looking great. The pricing was fair for all the hard work they put in. Don't hesitate to enlist Aya Cleaning Solutions for any tidying needs! read more

Excellent cleaners! And the price is right. Maria, who schedules the team, is very organized.

I think the quoting portion of this went very smoothly. We got answers right away. We described in detail the size of the place a studio apartment with one main room, a bathroom and a kitchen. We requested that everything be cleaned, including windows, floors, inside cabinets, inside appliances, etc.. We were quoted $262. They sent one guy to do the work and did not complete. The work didn't even complete cleaning the main room. What they did clean was done in a very professional manner. We just assumed that in the time that they quoted, they would be able to clean the majority of the studio. They did not. read more

First of all, Lorena and Fran were very sweet and they did an excellent job. I was looking for a deep cleaning after a renovation of a new home I bought. The previous owners didn't really clean much so there was a lot of grime in addition to the dust and debris left by the renovations. I was informed during booking that a deep cleaning for 3 hours and 2 cleaners would be sufficient for the size of my home and the condition. Lorena and Fran came on time with all of their cleaning supplies and they were very sweet and friendly. I do believe that they did a great job in the 3 hours they were there. But honestly, the place wasn't as clean as I'd expect after a deep cleaning. My feet were still picking up dust and debris from the floor, there was still a little grime in the toilets and shower. Maybe it was a miscommunication and I should have booked a longer cleaning. Maybe the place was really dirty (l didn't think it was too bad). Maybe I asked for too much? But I will definitely have to do more cleaning on my own before moving in. That being said, they were friendly and it was very easy to book the cleaning, and they definitely did clean up 75% of the home and focused on the spots I asked for. If I ever need a standard home cleaning I will definitely book again, but maybe not for a deep cleaning. Update: Two days later and I find myself scrubbing stains off the toilets that were not removed...the shower I will have to clean on my own as well. I tried cleaning the floors myself as well and the first swiffer round was super dirty. It doesn't seem like the floors were cleaned in the main area very well :( read more

Aya Cleaning Solutions - Home Cleaning Near Me

thorough and interested in doing a good job. They stayed the full time that we had booked. Whatever we asked them to do was not too much.

This company was so professional, efficient, hard-working and pleasant to interact with. They did an amazing job on our 8000 sft house, 1675 sft carriage house and 900 sft guest house. The crews were super professional and efficient and communication with the on-site manager was excellent. They made this huge job happen fast and with excellent quality workmanship. Highly recommend! read more

Thiago- your response to my review is not honest. You did make a comment insinuating that I should sue if I am not happy with your fraudulent guarantee and then stopped responding when I said that seemed unreasonable and to please find a solution between us. Also you know I reported issues with the bathroom and asked them to come back before I returned home. You focused on the closet saying laundry is not a part of deep clean which is not what I asked - I asked them to tidy it considering all the clothes were clean already. I also told you that these newer reports were because I arrived late the prior night to discover them, they weren't visible to me from the cameras I was accessing as you can see they require a more up close view. You also had the nerve to accuse me of lying about being out of town for medical treatments and just dirtying the house to complain a week later despite me having records and travel receipts. I have all the texts for communication outside of the one phone call we had so it's weird that you would respond now with lies - probably because Yelp is so public but you know the truth and are choosing to ignore it. Your conduct has been shocking and lacks integrity. I'm not surprised you came on here with more lies. You should be ashamed of yourself. Update: just about everything you've said is untrue in your update here. You've made claims that I called you names and threatened you none of which is true. I'm not going to engage further in this but the vast mistruths in your response here is shocking. I trust people can make judgments for themselves and will opt out of giving business to someone who takes advantage of someone who is ill and uses fraudulent business practices. read more

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We found Aya through yelp (had great reviews) and have been really pleased with their flexibility and value. Booking online for the first cleaning was really easy. They send you a text confirmation and a photo of your cleaner with their full name. I love that. We first booked a full apartment cleaning because my parents were visiting (I think it was 4 hours for a 2B 2.5B + Den) and Leandro was our assigned cleaner. He came on time with his own supplies and was so courteous and kind. We've got cats and he was incredibly sweet with them, too. We work from home, so there vibe of a person sharing your space is a big deal to us. Leandro is fantastic. Leandro did such a great job that we now use him for regular cleanings every other week. For these, we do 2.5 hours and have him clean a different configuration of the rooms we need at that point (our guest room/guest bath isn't used enough to need a regular cleaning.) Fully recommend this company and especially Leandro. read more

Wallesca was my cleaner and she did and amazing job! Deep cleaned my apartment and now it looks spotless. My apartment was a bit of a mess and I loved the way she organized all my clutter. Thank you again Wallesca. I will definitely be booking you in the future! read more

CHOOSE ANOTHER CLEANER. LEARN FROM MY MISTAKE. This current heatwave seems the perfect time to explain my horrible experience with the ownership and staff of Aya Home Solutions who in my absence: --Turned my AC onto a cool 62 degrees to make sure they could clean in comfort [who does that???] --Tripped my breaker and left it tripped. --Left my patio door open. --My deadbolt unlocked. --AND all my food in my refrigerator to rot. Was the house clean? Kind of...X____x Did the service cost me another $200 in damages? YES. DID I GET A REFUND AFTER REPEATED ATTEMPTS?? NO. The staff's answer was: "We didn't do it." The owner's: "You can't prove it." Well, my house cams say different. SKIP THIS ONE. THERE'S TOO MANY OUT THERE TO DEAL WITH THIS CR!@. read more

Lorena and Mel are the best! I absolutely love them and they are soooo good. My place always sparkles when they are done

Hi guys I truly recommend Aya Cleaning, I was struggling to find a responsible good person to clean my house, my friend told me about this company named Aya cleaning , I call them and they sent me a cleaner person name Hélio , and now iis about 5 months that I have my house cleaned every week by Hélio . Besides cleaning my house , Hélio helped me to organize my furniture around and now my house feels more comfortable, spacious and it is very sparkling . It gives me a pleasure to enjoy my house after a long day of working. If you need a house cleaner don't hesitate to call Aya cleaning Solutions and ask for Hélio , for sure you will have a big smile in your face after all . Truly recommend! Five stars for them Thanks Aya cleaning! read more

I booked 2 cleaners very clearly written on the confirmation, but unfortunately only 1 cleaner showed up. I live in a decently large 3 bed 3 bath and have always needed 2 cleaners in the allotted time so knowing it won't be able to get done with 1. The cleaner notified the office of this issue and they never reached out or anything to apologize or clarify things. I had to be the one to initiate with an email and text to figure out what happened. Apart from all of that, the cleaner that came did a great job. UPDATE: after speaking to the office they rearranged the 1 cleaner's schedule to stay for as long as needed to do the full job. Although not ideal I appreciate the accommodation. Given the accommodation and quality of work I would book them again. read more

Aya Cleaning Solutions - Home Cleaning Near Me

I'm late but just wanted to give a shoutout to Wallesca who cleaned our home last month! She showed up on short notice and still cleaned our two bedroom apartment beautifully! Aya always does a great job at a very reasonable price and Wallesca was friendly, professional, and thorough! Thank you! read more

I signed up with Aya Cleaning when I moved to Hollywood and they have been really great! Leandro does a fantastic job every time, and is really friendly and easy to work with. I could not be happier with Leandro and the team at Aya Cleaning. They also do a great job of communicating each time, and are super flexible with scheduling. Thank you to Leandro and the whole Aya team! read more

I've been using Aya Cleaning Solutions for over 2 years now. I've had several cleaners, until Lorena came and cleaned my place. I knew once she left that I would request her every time. Not that the previous cleaners did anything wrong, but I just loved Lorena's style of organizing and going the extra mile to assure my home was perfectly clean. Lorena is an All-Star cleaner, & I'm grateful for her. read more

Sofia and Wallesca are incredible and efficient. Very friendly and kind. Highly recommend! They came for a deep clean and went above and beyond. Very detail oriented and great communication. It feels amazing in here!! I always have the best experience with Aya. I will definitely be requesting Sofia and Wallesca every time :) read more

I have been working with Aya Cleaning for a few months and have been extremely happy with the quality of their service, communication, and value. Wallesca and Mel always show up on time, ask what the specific needs for the home are for that day, and leave my home pristine and organized. I plan to continue to work with them for the foreseeable future! read more

My 2 bedroom 2 bath apartment was in need of some love. I'm so thankful that my apartment was left sparkling clean after todays visit. I would have liked a little more attention to the dusting. The ceiling fans and windowsills were untouched but overall, we were happy with the job. We are definitely calling them again. read more

Been using Aya Cleaning Solutions regularly for about a year now and I have absolutely zero complaints. I typically always request Mel H and she has a magical touch. I've called for normal tidying and for post crazy party clean up and Mel always does the job perfectly and efficiently. So glad I found you guys, you've definitely made my life a lot easier and I look forward to working with you in the future! read more

Great service with efficient and speedy communication. Raphael did a great job on my place, following my list of priorities as well as hitting everything else needed. Super polite and friendly! read more

Aya Home Solutions is a wonderful cleaning service. They respond promptly and always have flexibility in scheduling. Everyone is also so kind when speaking to them. We especially love having Raphael come to clean our place - his attention to detail is unparalleled. He's so respectful of our space and is so thoughtful when cleaning each room. Everything is dust free and the bathrooms are always spotless. We request him each time :) Our floor boards, kitchen counters, bathroom sinks, and tops of bookshelves (!) etc are all spotless when he leaves. He even folds our toilet paper perfectly. Also should mention, we have never asked him to clean in any specific way - he just knew exactly what to do. We will happily continue to request Raphael and also work with Aya Home Solutions! read more

Lorena is absolutely fabulous! Her attention to detail is remarkable. She works hard and is so incredibly kind. I never have any complaints when she leaves my home. I trust her 100%. Aya home solutions is lucky to have her!!! Thank you for your fabulous work! read more

Absolutely phenomenal work! This is my first time hiring cleaners for my home and I was blown away at how wonderful the process was. I'd reached out to a couple of different cleaners that had been recommended by associates and they were either not responsive or not communicative. Pleased to say that wasn't the case with Aya at all. They replied to my request and were very helpful in explaining the process (like I said, this was my first time). The two cleaners they sent (Thiago and I'm so sorry, I can't remember the lovely woman's name) were absolutely delightful. They were polite, efficient, pleasant, and just all-around joys. They worked so hard and I am so impressed with how spotless my space is now. I pointed out a problem area (landlord didn't clean after the renters before me and that was partially the reason for the clean) and they took care of it and my jaw literally dropped open when I saw the difference. Can't recommend enough; I've found my go-to cleaners for LA! read more

Best team in town, easy to reach out, great availability, great communication, and Lorena is an absolute gem! It is always such a pleasure to come back home after she came. And the whole team is so nice and friendly . Definitely best service and value I found in LA read more

Highly recommend Aya Cleaning Solutions! We've been so happy since we started using their services. Lorena is professional, kind, and does a fantastic job. She always goes above and beyond, and our house looks great when she's finished. Scheduling is easy and convenient, and from what I've experienced, their prices are very fair. If you need a cleaner in the LA-area, I would definitely recommend Aya! read more

I have been using Aya for several years and am always thrilled with the results and find their team to be reliable and trustworthy. Leandro is always super prompt, friendly, thorough, and if I ever have a specific request, he is very good about meeting those needs. Highly recommend!! read more

Hired Aya Home solutions to do a deep home cleaning and they did not disappoint. Efficient, fast and completely reliable, Leandro and Helio did a thorough job cleaning up my home! Thanks! read more

Everything about this company is great! The owner is super attentive and helpful, the staff is adorable and they do a great job! Lucas did so much more than what I expected! I know some places were really dirty and that's on me for not asking for more time because I know a well done job can't be done in a hurry! So I'm definitely correcting this mistake next time! They do what you hire them to do and they do it beautifully! I'm definitely calling them every time I need my place impeccably clean! read more

We recently hired Aya home for a 3 hour deep cleaning after completing a home renovation. As someone who has a passion for cleaning, entrusting someone to clean my home is difficult. However, I am pregnant and our house was half empty in the days after the construction so I was hoping that could help me feel more comfortable. Prior to the Aya team coming, I did as much cleaning and organizing on my own as I could. I made sticky notes on what I wanted the team to focus on to help us maximize our 3 hours together. Tasks included things like cleaning the walls, floors, bathrooms and dusting. Unfortunately, even after communicating my needs to the team - they didn't quote understand and started cleaning and organizing in their routine way. I asked them again to follow the sticky notes but by that point they had already wasted an hour doing tasks I didn't need done so I had to add an extra hour to my bill. In the end the jobs I truly needed done were rushed and I had to do my own deep clean after they left. I am aware that my cleaning standards are probably higher than most given that cleaning is something I love, but with the money paid I was truly hoping for a deep clean of the few things I asked for. read more

Absolutely love this cleaning company. They're timing, communicate well, and do a great job. I've hired them for deep cleaning and regular cleaning and im always left impressed by how they refresh my home. read more

I am definitely giving 5***** - I love this company, decent price and excellent results. My bathroom and my kitchen is shining again... :):) From now on I am calling this company only for light or deep cleaning. My husband and I got very satisfied with our money spent. We could trust them. Very professional while working. Next time I have them over, it will be for my windows. They came over a few times to clean our home, everything was spotless when they left, and well detailed as I requested. Highly recommended. Thank you!! read more

Have worked with Thiago and Aya Home Care a few times now and loved the experience. They are so professional, offer a super reasonable rate, and always do such a thorough job within the appropriate amount of time. Could not recommend more highly! read more

Easy to schedule, transparent pricing, and quality service. Highly recommend, especially Leandro!

Thank you Thiago and Leo! And hello Yelpers, I wanted to leave a little note about Aya Home Care to share how wonderful they are. I text Thiago this morning to see if he had any appointments for today. Thiago responded within 5mins with the good news that he had one spot open at 5pm today. I took it! Then I started working (teleworking) that is. Around 3 pm Thiago text me to let me know that Leo finished up earlier and could be at my place by 4:20pm if I wanted him to come earlier. I said yes. Then I met the amazing Leo and I have to say he's so sweet, detailed and very organized. He cleaned my entire apartment with care. Leaving my apartment clean, smelling fresh and ready for the weekend. I have my new cleaners and will be seeing Leo every three weeks. I'd recommend Aya to anyone. read more