Room clean employees so friendly and helpful i would stay again my room was clean and very comfy best stay yet thank you

We are moving to the area and needed a hotel for a couple days. We traveled for over 6 hrs and it was late when got in so didn't see all the moldy areas in the room. When we informed the front desk he wanted to move us rooms. This place is not what is advertised. I really think the reviews on the site is fake. There shouldn't be mold in hotel rooms that are being used. I'll post pictures below. Also, the heater had two temps, cold or scolding hit. We couldn't breath last night. We will never stay here again. read more

Econo Lodge Inn & Suites - MOLD - Hotels Near Me - Norton, Virginia

No trash can, No hot water this morning. No breakfast at breakfast bar. Requested a one night refund, manager gave me a 10% discount. Refused to talk to me. read more

THEY HAVE ROACHES! This place was gross they barely have any housekeepers and the ones they do have do a shitty job or don't know how to do thier job, except maybe one maintenance guy who was trying to help out, the front desk lady is amazing Kayla she's sweet and accommodating but this place is disgusting and they don't seem to care too much at all wish i could do zero stars would definitely NOT RECOMMEND THUMBS DOWN! most places in This part of town are 2 stars or lower so good luck! read more

Well, ya get what you pay for. Pros: microwave, fridge, coffee in room. Pool looked nice (didn't use). Bed was clean, pillows comfy. Strong odors in the hallways, cleansers, and cigarettes. There is a breakfast buffet - but we went to Hardee's next door after we looked at it and we weren't alone. Bagels, biscuits, toast, make your own waffle, thing of scrambled eggs that didn't have enough for two people, juice from concentrate. The hotel needs remodeling and updating. The breezeway between the lobby and rooms was disgusting. See pictures. There was mold on the ceiling of our bathroom. See pictures. Sink stopper was descended and we couldn't figure out how to lift it up so we had to hold it up to drain which is gross. Toilet had to hold down flush long time. A/C was SO loud it woke us up every time it cut on and we were there on a hot, muggy day. I sneezed a lot in the room - don't know why, I don't at home. Taught me that I probably should spend a teeny bit more on a hotel room. read more

Run-down, dilapidated, out-of-date, filthy, smelly facility. The so-called hotel only cares about making money. Making a pleasant stay for their guests is obviously not a priority. Empty toilet paper roll. Half-used toilet paper roll replacement. New towels with price tags--smelly and unwashed. Filthy toilet and tub. Nasty walls and doors. Opaque window from lack of cleaning. Wrinkled bed sheets. Smell of stale cigarette odor. It should be illegal for this facility to be in business until their rooms are renovated. They must be violating all kinds of building and fire safety codes. Update: This Econo Lodge e-mailed me to inform me I am banned from their hotel from now on. Lol!!! I guess they couldn't handle a bad review? Heck, I already banned myself from ever going near that place again. read more

This is so cheap but I will never recommended this place to my family or friends Bath tab is so old I will put a photo that said tv with HBO that a lie We even call front desk they said we don't have it They use false advertisement It continental breakfast was worth one I ever seen Front desk is rude and terrible read more

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If I could give this hotel 0 stars I would...the rooms were awful!! It smelt like cigarette smoke in the whole hotel! The bathroom was disgusting the floors had grime and dirt all over it the toilet was filthy and so was the bath/shower. The sheets were nasty and so were the towels and rags. Then to top it off there was roaches!! Ewww!!! It would have made things better if when we asked they would have come and cleaned, but no they didn't ! Also the phones didn't even work so we had to walk down and speak to them which was better anyway in my opinion so we could tell them face to face exactly what was wrong. But when I did that they never came to clean the bathroom or the linens !! I'm not sure if they even have a housekeeper bc I didn't see one the whole time we were there. But needless to say we are here for 3 more days and we are booking somewhere else! read more

This hotel has been bought and the name changed once again. They have made some changes for the better. The rooms are clean and updated, nice soft beds, new microwave, and clean fridge. The only issue I have is they allow pets but charge $15 per night. I feel like that should be an accommodation for their guests just like other hotels. I hope they change this policy. read more

The Econo Lodge Inn and Suites in Norton, VA provides a great escape and place to rest and rejuvenate from a hard day of work or travel. The front desk staff and manager add a friendly atmosphere and the housekeeping staff make the rooms as clean as Buckingham palace. In Norton, VA there is no place to stay like the Econo Lodge Inn and Suites a member of Choice Hotels. read more