This is the greatest place to rent a car from! If you are a small business super fan, like me, then…read moreyou should consider this car rental Company. Marco and his team are so kind and accommodating. I especially love that they are open seven days a week. They have an excellent selection of cars and if you fall in love with a car you rent, you might be able to buy it. The prices are reasonable and competitive for weekly rentals. The last time we rented a car, we were in a bit of a hurry. Marco took all of our information in advance. He had the paperwork all ready to go when we got there. All we had to do was sign, provide a credit card, and take off. It was a great experience. Thanks Marco!

Excellent customer service, late model cars,daily weekly and monthly pricing available. Feels like…read morea small family business, which it is. I'd give six stars if I could.

I was on a budget at the time and went with a car that wasn't on the lot. had the car a couple days…read moreended up getting lock in after the car shut off suddenly. I brought the car back and the young gentleman apologized and refunded 100% of the money back I can't remember the guys name but super friendly and honest. Thank you for making the experience painless

This place its the best to rent a car from. There is definitely something to Finnish hospitality…read more They are professional, friendly, and competitively priced. I will never go anywhere else to rent a car in south Florida.

No answer on any of the phones. Experiences when I rent if I can get in contact with somebody.read more

returned rental car on Thursday. Was charged for a turn on Saturday. They doubled the cost of my…read morevehicle and claim that I turned it back in on Saturday when really I had a flight out of the Melbourne airport on Thursday and turned it in then. I actually turned in way earlier than the management agreement was for.

This is a family operated location. I rent here every week for work and they are the kindest,…read morenicest family! They always have my paperwork ready and I never have to wait for my car. Drop off is even easy!!! Rent a car from here when you need to!!!!

We were there to rent a car on Monday, December 9 , 2025 at 8:30pm. They had more than 20 customers…read moreand one agent. We waited for two hours. It was the worst rental car experience in our forty year experience. Next time, we will take a ride share to our home and rent a car near our home. To be so understaffed is inexcusable. To top it off, there was a long delay to leave the facility in our rental car. The gatekeeper said that their system was down. The only surprise was that they have a system. Before I wrote this review, I wrote to Avis with this information, They sent me a boilerplate apology, but I saw no actual investigation of that evening's events and no assurance that they would improve their performance. Therefore, I thought it was important for the public to know what they are walking into.

Horrible place to rent a car. Customer service is so bad I couldn't believe it, when I asked to…read morespeak to a manager it was only worse. And don't get me started on the owner of the company Sal. Total nut job. Don't waste your time and hard earned money.

Worst experience ever. This place needs to go out of business. Bad (and racist) customer service,…read moremechanical problems with the vehicle, hidden charges... I'm thoroughly disgusted with this company. Never again. Highly recommend going elsewhere if you don't want to be charged hundreds of extra dollars and then called a racial slur when you call to ask about the extra charges!

I had multiple checked bags that I was carrying, and immediately there was a customer service…read morerepresentative at the national car rental. She came running over and was very kind enough to help me push one of my checked bags and essentially upgraded me to any vehicle in the lot. And specifically, she put me in a very nice luxury BMW SUV and helped me move everything into the back of the SUV. Just overall great customer service and really appreciative of the help that I got considering a long day of travel and some unfortunate events that prevented the rest of my family from traveling with me. So this certainly brightened my day after arriving in Florida.

I arrived their "emerald aisle" as planned (and had reserved) late last night to find no cars, many…read moreangry customers, and one employee not sure what to do. This is the busy season, I get it. But that should be no excuse for such poor logistical planning. Terrible!

My whole experience in booking, picking up and returning the car at PBI was excellent. David…read moreKairalla went out of his way to make sure that we were very happy customers. This is the second time I have booked a car through Ace and both the time I have had a flawless experience. Thank you David and Ace.

Imagine this place deserves no stars... So, imagine you use…read morea certain car rental place a handful of times. They were never particularly good at customer service. But, you know, these days, blah, blah, blah. But now you use these guys again and a few days before your date, you realize that the time is wrong, so you call the place and wait for ALL the prompts to make sure to talk to someone at the location and when you tell this gentleman the situation, he assures you that the appointment time is fine and he will arrange for the change. Now, imagine you get a text message and are asked to share insurance information with a third party on their behalf. And you comply. Fast forward, you are on the plane, halfway to your destination and you get a voicemail that the rental company cannot accommodate your rental time, of 10:30, can you come in at 12:30 instead? So, you call them and tell them that will be fine. You will be there between 12:30-1:00. Then, you call the company when you have your bags and are on the shuttle. When you get there, they tell you they have canceled your reservation because you're late. Really? The only "accommodation " they can give you is a new reservation at a MUCH higher rate. This company is run by a bunch of poorly trained baboons and I will never use them again!

I found this in need for a rental car because my car was involved in a car crash…read more I am pleased to give this review mainly for Ketsia, the sales agent who attended me when i picked up the car. She is ver nice, and professional. Ps i love also Sixt marketing and look.

Wow Honestly this was one of the best Sixt experiences ever!! (We went on Wednesday June 11th, 2026…read morearound noon) I choose Sixt be sus always good I am a loyal Sixt client bc of the quality of their cars they offer but this time the Customer Service stood out!! They were fully staffed and barley any wait .. they moved and grooved LIKE A WELL OILED MACHINE. Great Team at this location Even The employee next to him (female, did not get her name but she was super happy and cheery and helpful to the customer next to me) she was so kind and uplifting it brought up the spirit in the whole room .. the whole team seemed happy to work.. and be at work!! I want to point out specifically Derek and Tareef were amazing. Customer service was top notch by them both.. we left Fort Lauderdale got a flat in west palm and they swapped our car out very fast . They were both super professional and courteous and went the extra mile for us to make sure the rest of our road trip went better I would rent from this Sixt over and over Also great selection of cars from budget to top end like BMW M class 5 STARS!