We were looking for a truck for my 17 year old daughter, thought we were going to have to go to…read moreDallas/Ft Worth area, not having much luck here. We stopped at Permian Motors just to check it out. God was looking out for us, the nicest people you will ever meet and deal with. Eli Pando, Keith and Christy King, were awesome, not pushy at all, very genuine people. They gave us a great deal on our daughters 2013 truck. Fixed and checked everything out before we picked it up. Highly recommend this dealership. Gabriel, Monica and Brianna Payan

I've bought three vehicles from Premium Motors over the past 6 years and each experience was…read moreincredibly easy. They helped get me financed and got me in and out the door each time with a ton of help. The best local business in West Texas to buy a car from bar none. Can't recommend enough!

Amazing service, from start to finish…read more This is a dealership that looks after every customer. 5 star all day long.

First of all, I'm only even giving these people 1 star because I have to. I wouldn't give them one…read moreat all if I could. These people are crooks!! I needed a pre-owned car and went to their lot. Their salesman, Angel, convinced me to get a 2018 Buick Encore. This car was supposedly certified through their service team. I had the car 3 days, and the check engine light came on. Took it into the service dept and they told me they couldn't help me because it had gone off. Came on again and they put it in the shop for 6 weeks. Didn't fix it because when I finally got it back, I went to Midland and while driving back the transmission started to act up. Put it back in the shop and now they want to charge me 9000.00 for a new transmission. I paid for this car on 3/19/2026 and have had it for a week out of that time frame. They took advantage of me. I will never buy a car from these people again and would not tell my worst enemy to buy one from them.

Staff at BMW of the Permian Basin always are pleasant and helpful, always greeting with a smile…read moreregardless of the reason for the visit. The waiting area is comfortable. I appreciate the complimentary beverages. Staff stays in touch and keeps me informed. Tony, my sales person, is accessible and responds promptly. I also appreciate the complimentary car washes.

I have not enjoyed the sub par service at this dealership, I had some final service done before my…read moreservice contract was up windshield wiper blade (newly installed by Sewell) kept falling out of place, my air cabin filters were replaced by them a month after my under dash cover broke fell off and I found out why, the mechanic broke one of the mounts but just shoved it back in place. I'm searching for another place to get my BMW oil changed because right now because I don't trust this dealership or services department to do things honest or right.

My husband and I worked with Nina and couldn't imagine going anywhere else to purchase our vehicle…read more We were looking at a few different options with her for 2 days and she was very patient and accommodating with our situation, we never felt pressured to make a decision. Nina was very quick with any questions we had and made choosing our car pretty easy. It was an absolute pleasure working with her and will definitely be working with her in the future.

5 staff. They were super friendly when I was there in person…read more The rest of the visit and the days after it are why is a 2... read the reviews first.... Original appt was to check out an equinox and focus hatchback (price range of 4k to 7k). Got there and was shown an altima (17k). When asked about the original 2 cars I was told they went to auction and they had multiple things wrong with them. So I took a test drive, when I asked about the price the sales man wouldn't tell me to we got back to the dealership. And it was only after they crunched numbers did I find out the price which was like 4x what I wanted to spend. I told him it was high than what I planned to spend. He then went into breaking down what everything was costing including the warrantyon it. So I physically signed the paper. While on the test drive I noticed the tpms light was on, the check engine light and also there was no rear view mirror. I asked the salesman about these. He told me they were going to be fixed, he had already ordered the rear view mirror and the sensor had been replaced just not reset and i just needed to set up an appt to get these done. He had a paper that he physically wrote down the items they were going to fix. Ended up getting the car. Take it home and on the way was trying to set up an appt. Was transferred to the service dept where no one answered and the coven is full. Called multiple times with the same outcome. Got home and started reading over the paperwork. I noticed there were some changes. So then I'm calling to get in touch with the salesman. Again multiple calls to be put on hold and then after 5 mins the phone was hung up(multiple times). By the time I got someone I was very upset. I told him I need to speak to some one that could help me and to please not put me on hold because it kept hanging up. After telling him what I noticed, I was sent to the manager. He proceeded to tell me that I did have 100000 mile warranty on the car and that they were going to fix all of the issues listed previously. He then got the service manager on the phone who help get me an appt set up. With in the week between getting the car and the appt, I noticed the muffler hanging. At the check in for appt, I asked if they could also look at the muffler. When I picked it up, I was told they were still trying to find a mirror for the car (I personally bought one for 19.99 plus tax at auto zone), the tpms sensor was missing on one tire and that it was my responsibility for getting that fixed because the car was sold as is and the muffler was put on crooked and if I wanted they could set me up an appt at the muffler shop. Of course at my expense because it was sold as is. So even though the salesman lead me to believe these issues would be fixed in now being told that I have to do it at my expense. I wish I could get my money back and give this car back. I feel like this whole experience was a bait and switch, then being lead to believe one thing to only end up being lied to. If I could go back I would have walked away and never looked back...

I got an appointment sooner than expected and during the service days I was called with an update…read morethree times. This was not expected but was appreciated. I have never gotten this kind of attention from Midland dealers. The staff at Charlie Clark has won my business. Many thanks

Vic at the car store helped me with my very first vehicle. Guided me every step of the way and made…read moresure I was taken care of. Really an awesome place to purchase a vehicle from, whether it's your first, an A to B, or your next daily. I recommend their business to anyone looking for a vehicle. If they don't have it they can get it for you!

I would probably give a 2 1/2. The sales team was super nice, fast and easy experience purchasing…read morethe vehicle and getting your $. Check engine light came on a week after purchasing the vehicle (coincidence right?), manager said there would be no charge (great lets do it)... Of course nobody at the "service center" knew about this "no charge" crap. LOL So of course I am out of pocket $125. Months later I am in a bigger hole with the SAME issue plus some, and nobody communicates with anyone here. They say they will "take care of it" but they don't. They say they will call you back, and they don't. I would take your money somewhere else.