Family owned. Really makes you feel like you are a person and not just a job or number!read more

We are absolutely blown away by the amazing experience we had with Superior Bath Systems. From our…read moreinitial contact to the installation follow up, every single person involved was friendly, helpful, knowledgeable, and professional; we felt very taken care of by this company. David L was our initial poc and I should've known something was special about him when he kept pulling more and more items out of a moderately sized bag like a magician with rabbits. He came to our home and worked with us on what we needed versus preferences - including concerns and potential issues we didn't even think of. His time and focus on our project was just the beginning of our walkin shower journey. Our second poc was Carrie who is exceptionally competent at the "office" side of the business; she managed the inner workings and even made direct contact with the VA for us so that we wouldn't be stuck in the middle. Her affable nature and consistent communication made this part of the process - which I thought would be the worst - easy and stress free. Our materials took some time to come in but we never felt forgotten during those weeks. And then installation day came! Our expert installer, David H, literally sealed the deal for us. He was so respectful of our home and genuinely a delight to work with. He is well versed in this industry and his skills are beyond compare. I was impressed that he knew the answers to most of our questions but of the few he didn't know, he called someone who did to provide us with accurate information instead of just making something up. We were extremely pleased with his personality and his workmanship. In the end, we got an outstanding new bathroom shower with zero hiccups and complete confidence in Superior Bath Systems. We could not have found such a unique and positive experience with any other company; I am sure of it. I would give this company far more stars if I could; definitely recommend. Thank you to everyone who made this happen for us!

Came here for the first time on a Saturday. And quite surprisingly this place was not filled not…read morebusy and lots of great parking spaces. This is such a relief versus the IKEA near me which is in Schaumburg Illinois. Glad to say we found almost everything we needed. However, their own systems were having a glitch with their inventory and availability, as well as checking out hence the four stars. But we were very lucky to meet an employee who was super helpful in getting us an item that the system had a glitch on. She also admitted that the system was having a glitch, so it was not my imagination. We also went to the food court, of course and the food was delicious. I'll be at not necessarily hot, but there is a microwave in the seating area where you can heat up your food. Also disappointing about the food area was that I didn't actively see anyone cleaning all the tables and chairs and on this particular day, an employee confirmed they had officially run out of napkins. This IKEA, although is a little bit smaller than I'm used to is fantastic because for a Saturday afternoon to not have to fight crowds is such a relief!!!!

The Service Is Meh, The Selection Is Way Too Much…read moreThe Value Is Way Too Much! I Don't Recommend This Boring Place...

Had horrible experience with sales associate, Beth, and my bathroom remodel. she allegedly spoke…read morewith my contractor that was also recommended by Kohler and told me that a 36 inch vanity would fit only later to find out that it didn't and it was not returnable. She knew it wasn't returnable and didn't give me the heads up that I shouldn't take a chance that it wouldn't fit and I would be stuck with it. On top of that, she told the contractor that I wanted the brick tile stacked in my shower when I explicitly told her that I wanted it horizontal brick pattern. So I'm stuck with that too. Even after I spent all that money at the Kohler store the manager and the owner, Joe Rotskoff, were such jerks and acknowledge how I was misled and ripped off. I would not recommend anybody to deal with the Kohler store in Indianapolis.

We recently completed a shower replacement project, upgrading the hardware, flooring, and tilework,…read moreand installing new dual showerheads with a hand wand. The Kohler hardware was purchased from Donnie Briggs at Kohler, and the tilework and installation was done by Mark Groce. Mark has strong attention to detail from getting the grout mix and color to carefully placing each tile. The process could take a while since some of the items needed may need to be custom cut. We're incredibly happy with the craftsmanship and quality of the finished shower. I highly recommend both Donnie Briggs for hardware and Mark Groce for his construction/installation work and both of them are great with design and attention to detail. I recommend future clients to be involved in the construction process, as it helps with communication and decisions. I would gladly work with both Donnie and Mark again for any future projects.

I am writing to share my feedback regarding the exceptional service I have received from your team…read more While I have worked with Ferguson on several projects over the years, my recent experience has been the best to date, largely thanks to David. David has gone above and beyond in helping me source bathroom plumbing fixtures for my current project. His product knowledge and commitment to customer service are truly outstanding. It has been a pleasure working with him, and I wanted to ensure his hard work and professionalism were recognized. Thank you for maintaining such a high standard of service.

Nice items with poor customerservice. Paid over $250 for a light. Received item but missing…read moremounting hardware. Contaced them and two weeks later, still no mounting hardware. Poor service......

My second visit in a week. First visit was to choose samples, then today to purchase tile…read more Here is my tip: Ask for RaShawn. He is extremely personable and knowledgeable. He made the entire process an enjoyable experience.

Haleighe provided excellent customer service! She was kind, knowledgeable, and very efficient in…read morehelping me choose the right flooring. I truly appreciated how smooth and stress-free she made the experience.

I just used Nate again for a laundry room. He did a beautiful maple wood waterfall top. Always…read moregreat to work with!

I struggled with spending a large sum of money on a very insignificant space in my home with the…read morehope of turning the space into a place that's makes me happy. Nathan Alan really designed that space into exactly what I needed it to be! It's so functional now and I receive so many compliments on it every time my friends see it for the first time. Even if you just have a thought of what you want they can turn it into something amazing!!

I want to say how pleased we were with the selection and installation of our new vanity countertop…read moreand the careful demolition of the old one. The selection was nice, the price was good and the professionalism of staff was outstanding. I highly recommend this company!

Molini had a great selection, he helped us pick great products for updating out kitchen. He gave…read moreus a great price for replacing our countertop, building a stone farm sink, and putting in a new backsplash. Molini and the guys from Global Service did a great job - it feels like a new kitchen, adding a warm wow factor in our home.

Amazing service! Professional, ethical, quality, efficient! After horrible experiences with other…read morecompanies, I can't recommend Tremain enough! My kitchen and bathrooms are gorgeous and more importantly done correctly!

Our bathroom was 20+ years old and needed updating. Mr. McAvoy came and asked what we had in mind…read more He was great at listening and understanding not necessarily what we said, but what we actually had in mind. He made some suggestions to help make updates but keep the cost down, e.g., a way to keep the very large mirror in the bathroom so we didn't have to replace it because of one small area. He also pointed out some things that we could do to help match the area around the tub (which we were keeping), to the new shower and countertops. Once we had the plans, we went into the store and worked with Dawn to pick out tile, shapes, colors, doors, faucets... it's amazing all the decisions you have to make for a bathroom. She was extremely patient while we swapped out countertop and tile colors, and always explained why she made some of the suggestions she did. They scheduled us several months in advance but still started right on time, and finished before the expected end date. Mr. Donnie oversaw the workers and kept us up to date at every step. Even the painter - she matched the new paint in the bathroom to the existing paint in the bedroom. It was perfect. I can't describe the transformation, everything was just so much nicer than anything we expected. I'm SO GLAD we listened to everyone who helped us - we could not have created such an amazing final product on our own. I would have them back to do anything in our house. They were clean, did not leave even a drop of water or paint anywhere, and even came back to install a shower hook that we forgot to ask them to order. Mr. Donnie was very professional, answered lots of questions for us, and made sure we were happy with everything. Thank you Tremain!