I used their services two years ago and they were great. Unfortunately this time around, I had…read morescheduled a date and they no showed. They didn't answer the phones or call me back that entire day or ever for that matter. Terribly unprofessional and disappointing.

Have used them for many years. Always a good experience…read more Ty is responsive and gets the job done at a competitive price.

Amazing service. I called for emergency service at 8pm when my heat stopped working on a below…read morefreezing Sunday night. they answered immediately and sent someone over in 45mins. They stayed in touch with me and updated on their arrival the whole time. Three professional HVAC guys came and helped me out. I will definately call these guys again. very professional, kind and great customer service.

Buyer beware! I can…read morenow understand why this company has numerous 5-star reviews. Initially, I had given it a 1-star rating (if I could give zero, I would). However, I was advised to remove my initial review or our project would not be completed. On Father's Day morning, we called this company for an emergency due to issues with our boilers. Initially, we were impressed by their prompt response and diagnostic services. However, working with David and his company turned out to be the worst experience we could have had. David promised us a new HVAC system (water heater and heat pump) within a day or two. This has now turned into three weeks. The communication between us and David was terrible, and he even threatened us. To make matters worse, he left our family in the middle of a heatwave, with a newborn baby! David has said vile things to my family because we asked questions about the work that was supposed to be completed and complained that the service we paid for was not complete. He was angry that we filed a complaint with the financial institution we worked with to get the work done he removed the breaker from the heat pump system and told us that "our children will suffer tonight" ( heat wave in affect and it's over 100 degrees in the home ). His words were so disturbing that they are not allowed anywhere near our property. They also damaged and left a hole in our ceiling. After stating that someone would come to fix it, just like they usually do, no one came, and they didn't even bother to follow up. We had to pay someone else to come and fix it. We took out a loan for a specific system and he promised us that system, yet installed a cheaper lesser system with equally bad customer service. Once the job was reluctantly "finished," our heat pump didn't work, and we had to call in and pay other companies to not only evaluate the work this company did but also fix it. We later found out that the work they did could have resulted in a fire if we had kept the unit running. Not only are they dishonest and take advantage of emergency situations, but they also do horrible work.

I had a project and used Ralph's services again this year. He did an amazing job cleaning the…read moreducts again. They needed a touch up. He also installed our new stove vent and faucet in the kitchen. Ralph is kind and professional and will get the job done. Thanks again Ralph!

Ralph from Dirty Ducts is a true professional! I was looking for someone to clean out my ducts and…read moreafter contacting a few other companies who gave me quotes that were through the roof Ralph came back moderately priced. Rarely do you see an owner of a company do his own work. Ralph and his assistant did the entire job in a few hours and I couldn't be happier. He also pointed out some other issues which need to be addressed. I will be using him again as his work was impeccable.

I can't recommend this place highly enough! We needed 2 ductless units cleaned as we had been…read moreliving here for 2 years, unsure if and when these had ever been cleaned before... Robin was SO professional and transparent over the phone, and if you have the pleasure of speaking with her you'll see what I mean. Put it this way, you won't be paying for anything that's unnecessary. The crew was super professional and did a phenomenal job. It took them about an hour to clean the 2 units and you wouldn't even know they were here. They showed me the "aftermath" and yeah, it was a good thing we had this done... As far as pricing goes, you likely won't find a better value (especially given the service that comes with it). Definitely give them a shot!

Royal Vent Cleaning was prompt and professional. I used their services to clean my air dryer vent…read morethat was blocked with a bird's nest as well as replace the cap. The owner called me to schedule and the workers arrived promptly and were neat. The workers explained the job and type of cap that needed installing. Royal Vent is now on my list of companies that I will use going forward to maintain my home. I highly recommend their services.

system has been in a few years. mini splits, installed by baker with no issues. this year the…read moresystem shutdown, baker came to repair it. they isolated the issue to one unit in a kids bedroom. they exposed the unit and capped the wiring, told us to use caution around the unit as power was still flowing, told us they would try and source parts, they charged us for the call and left. More than a week later no follow up. I called to be told they did not sell that make of unit anymore and they could not get parts. I asked for a referral for someone who could complete the repair but was told to do an internet search. In short, they did half a job, left exposed wiring in a child's bedroom and did not have the decency to either call me to tell me they could not finish the job or recommend someone who could. If you are looking for customer service I suggest you look elsewhere. In reply to your comment on my review, I have no record of you ever trying to contact me after the in home visit. Not even a voicemail. My issue is with how you left the job not the function of the units up to that time.

I met Franklin today. He's the owner of the company hope everything over gave me a fair price on…read morethe repair. However as I was told by two other repairmen this unit needs to be replaced soon so we worked out a price with financing , service warranty and change of thermostat. Better than a few others I've tried.

My house had a fire and was filled with black smoke. Alex came and cleaned all three 3 units ,…read moreclean the filters and sprayed my water heaters. He showed me the before and after pictures of the ducts. He also told me that the second AC was working during the fire so it was filled with black smoke. It was a tough job but he cleaned very well. I now feel safe at home again. I highly recommend Alex!

I got my yearly chimney cleaning and inspection along with dryer vent cleaning by Alex. Came on…read moretime, wore a mask, took off shoes, explained everything in details, job was well done and showed before and after pictures. I received a good price for combining different services. Would recommend his service to my friends and family in the neighborhood.

Hired LusoPro to clean our HVAC vents and they did a great job…read more The technition came on time and was friendly, patient, professional, and thorough. Showed me before/after pictures of the vents and they look so much better. More importantly, we were considering another company that wanted to charge us double LP's rate and said that we had mold throughout our system, which sounded alarmist. The LP technition confirmed that we have mold on our vent covers only and not in our entire system. A much cheaper price for better, honest service. Will use again.

I can't believe I haven't reviewed these guys before…read more I first used them in 2023 after having some frustration with other companies to clean out the exhaust vent for my washer/dryer unit. The guy who came is named Vano. He was personable, considerate, warned me before he started to use the vaccuum ("I'm going to make noise!"), cleaned up after himself as well as dust that was on the floor, building up over the last year. He did the job well, and noticed that we do the laundry almost daily, so there's a rapid accumulation of garbage in the screen that catches all of the lint as the steam exits the exterior of our building... so he said that if we notice it getting clogged-up over the next 6 months, we can just call them to ask him to visit and clean the screen (it's very hard for us to access this screen safely) at NO CHARGE. That makes me feel like I would NEVER use another company for this service as long as these guys have Vano working for them. I am committed to these guys. They are simply 100% awesome.

Joe is truly one in a million. If it were up to me, I'd…read morecall him Dr Joe! He is a true genius and I would recommend anyone who has ANY vacuum issues, to call Joe. He is honest and hard working and importantly, he knows his craft. I wouldn't trust anyone else with my vacuums but Joe. Kudos to you Joe! You're the best of the best!

Joe is Fantastic. Beautiful Store and He found issues on my Vacuum that needed to be addressed. I…read morefound a new home for My Vacuum.