I have never been to a place where they treat you so well! From upfront and honest assessment and…read morepricing. To the extra lengths they go through. To make sure you are taken care of. Fair prices for the work I needed done. It was a lot of work. They got the service done in a reasonable amount of time. For the immensely large job that needed to be completed. All three gentlemen are GOOD AT WHAT THEY DO!! It's hard to find and refreshing. I can't say enough.

Have been in a few times and they always give you a fair deal! Sometimes if it's something super…read morequick they won't even charge you

Purchased a 2019 Nissan Versa Note Buying experience was…read moreawesome. Nice vehicle. Great People to work with. Rating is from a very experienced person from the car business, 30 yrs of working in dealerships. I highly Recommend this dealership.

I wish I could give this a better review because I support so many homegrown businesses from my…read morehometown, but for this, I just can't. I used this Ray Winnie Auto for a car rental awhile back. I was nervous to use this business as anytime I have ever stepped foot in the building or interacted with the staff, they have been less than courteous. The rental itself was great, no complaints there. That was arranged through my auto mechanic shop and they were phenomenal. However, anytime I have had to deal directly with the staff outside of that rental, years before or after, it has always turned me away. The staff are rude and yell across their desks to one another, the building inside is filthy, and you're given the impression that you need to make a purchase or leave. I promise Greenville has far better options than the cranky, cramped car lot on the corner.

This is a great auto shop repair. John the owner, very nice. Dave H. your the best. I appreciate…read morethe honesty, and respect. We woman know it's hard to find a good mechanic that only fixes what's wrong and keeps it 100% with you, then Real Pro Auto is for you. I just can't say enough. Thank you everybody! I'm still learning the names..

I had to have my car towed here after it died on the highway because it was AAA approved. I'm glad…read moreto have found this place while over an hour from home. Their customer service is great & my car is good as new. They went above & beyond to try to help me out in every way possible. I highly recommend them.

Took my car there and didn't worry based on all the reviews. My car was making a noise at low…read morespeeds and when stopping. They got me in about a week after I called. They got the car "fixed" quickly which was great. However they claimed it was something loose with my parking break. I barely drove it down the road and noticed nothing was different. So I took it somewhere else and got it sorted. When they called they mentioned that the problem could be something else but that it wasn't. I took their advice. They didn't even bother to drive it around to check their work. So disappointed.

Experience here was fine overall. Needed brakes and a starter…read more Service seemed timely enough. I want to say they told me they'd look at the car Tuesday, but didn't look at it until the end of Wednesday. It's possible I'm confused on that point, since I called some other mechanics first. Once they got the car in, they did the work right away. The woman working the customer side of things was knowledgeable and pleasant to work with. Working with her made everything easy to manage. Complaints: - They for some reason "had to use a Denso" starter, which added a large amount to the final cost, and of course was marked up after that. Not sure why they needed to use a Denso, or why a remanufactured part cost more than twice the new parts at rockauto. - Bigger complaint: Looks like they used a remanufactured part, and no one asked or mentioned. So not only did I pay too much for a starter, but I thought I'd at least be getting a new one. - They replaced the air filter without asking and without naming it in the quote I was given over the phone. So another 20 bucks for something I could have ordered off Amazon and put in myself in 30 second. At least the filter was only about 4 bucks more through them than Amazon is charging during COVID, but it's about twice what I paid last time. It's really the principle of the thing. It's possible this stuff was just communication issues. I don't know why they "had to use a Denso", for instance, but also didn't ask about it. Because I had dropped the car off to get checked out, it's possible the air filter was something that should have been mentioned, but due to the nature of phone calls, it just slipped through the cracks as the woman was looking at the quote, and when I gave the go-ahead, the mechanics just did what I supposedly approved over the phone. So look, I have some concerns and some questions, but overall I'm guessing the work was done well. Using a remanufactured Denso means they probably made sure to use the "right" part even if it wasn't the cheapest. And the price (make sure you go on their website and print coupons first, and mention them before you make payment) and service are leaps and bounds better than what the local Toyota dealer offers. Besides, if they do a better job than most mechanics, it's worth paying a bit more to make sure it's done right. I'll probably come back here for the next thing that comes up, and hopefully next time there won't be any surprises or questions.

Dyllan Nawrot was a great salesman to work with. He was knowledgeable of the vehicles that are out…read morethere and was very helpful in narrowing down the vehicle that met my needs in my price range. Stop in and see him if you're in the market for something new or used, you won't be disappointed!

We dropped off our vehicle two different times to this dealer to have them look at a couple of…read moreissues. The first time it sat there for four days before they told us they couldn't get to it yet, and we picked it up without having them look at it. The second time we dropped it off we had a prior scheduled loaner vehicle available to us, which was great. After three days, with little communication, it was finally looked at and we were given a quote for repairs. We okayed that number and told them we would hold off on another item that had popped up. Upon picking up our vehicle, we were informed that the final charges were double the number that we had been quoted due to "technician fees", despite us having a quote in writing. evidently there is a separate technician feature charged for each individual item that might need to be looked at. In no way shape or form was that made clear to us prior to agreeing to the work being done. We feel extremely taken advantage of and will never bring our vehicles back to this location for service due to the bait and switch tactics that are used.

We brought our RAV4 in to have the bumpers replaced after many little dings and backup problems…read morewhen we were new with backing up our trailer. They did an amazing job so professional so kind. We were so pleased with all of our interactions that we had and we worked with three or four different people from the clerks, checking us in to the workers the guy that does the estimates and the price was better than what we could've imagined we were pleased with all of the workmanship. We just can't say enough prior to bringing the RAV in, we brought our Prius in for just an adjustment on the bumper and they fixed it within an hour for very little charge and I am so happy with that as well. Great job Pro. We're very happy. Need a great locally owned body shop? Go to Pro!

I live in Marne and used Pro Collision over the last 30 years. It's been 15 years since I had any…read morerepair work done but they were the top body shop then. The 2nd generation family owners are now running the shop. They haven't missed a beat with the level of service with professionalism and quality. I had them repair my 2024 Toyota Tundra Crew max recently. I'm very impressed with the repair and perfection. I paid for my repair out of pocket and they treated me fairly. The repair was done in a few days as promised. Thank you again and highly recommend using Pro Collision for repair.

Did good work and may bring my new car back. I honestly just felt overlooked a couple times. For…read morecontext, I'm a 24 y/o female and my old car was 2001. The engine mounts began to fail and caused pretty intense shaking. I brought it in for them to hopefully be able to tell me what was wrong. They said they test drove it, checked "everything" out and couldn't figure it out. I was sent on my way after $50 something in shop time. From there I went to Belle tire to get a FREE diagnoses and they obviously were able to tell me what was wrong right away. Whether is sounds all "boo hoo" or not, as a young woman, I'm just pretty apprehensive about mechanics, and specifically this shop because of this reason.

When I was in high school I drove a really junky car. I was at Ronda every few months with some…read moresort of problem and they were always kind, quick, and fair. It's been about 10 years since I graduated high school but I had the unfortunate luck of having my car die a few miles outside of Lowell while on my way to visit my family for Thanksgiving. I got towed to Ronda and experienced the same level of compassion and professionalism that I had back in high school. These guys are the best! Don't take your car anywhere else!

Mathew is super talented and help us get our vehicle back in great shape the level of excellence is…read morefar above the average shop! Mathew check everything out and gave us recommendations on what needs to be addressed right now and what is a need down the road! Excellent customer service and I would highly recommend this auto repair shop you will be glad you used them!

I've gone to Cascade Hills for years with Andy & Mark -- they were awesome. But my experience with…read morenew ownership was not good. Had my car in for an AC repair and oil change (using a jug of Mobil1 oil and a filter I provided). They overfilled the oil (used entire jug, vs. filling and checking). I asked why. The response was 'we filled it to the specs'; I pointed out that it never takes the full 5.1 quarts after a change; I've never needed more than 4.5 to get the dip stick level right. He then said that my dip stick was the wrong part and therefore inaccurate... not true. (I even checked the dipstick part to verify it was the right one.) I also called later and found that they will no longer accept customer supplied parts for repair, unlike Andy & Mark's policy.