Stay away from JEREMY DUPONT, the most rude and unprofessional salesman. I've ever talked to! He…read moretried to bug me over the phone, text email for a week during our negotiation process and said "want to earn my business". When I present a written quote for 2024 Pilot Touring that is similar with a vehicle they have on the lot, he cannot beat or match that. He turned upside down and tried to end the conversation prematurely (even though he is the one try to reach me). Then I called him and it's even worse on the phone. Hopefully, others won't have to go thru what I've been thru. And JEREMY DUPONT, if you can read this, I hope you can improve yourself to be better at your job.

Over the years, I have purchased about 3 dozen vehicles from various dealerships across the…read morecountry. Twice now I have purchased Honda CRV Hybrids from the Sierra Vista dealership (one under Lawley ownership; one under Ed Morse ownership) and both times the experience was excellent. Shout-out to my salesman for both vehicle purchases - David Carillo - who was pleasant and professional and made sure the vehicles were sold at a competitive price and any issues were addressed quickly. I also have had good experiences with routine oil changes and vehicle maintenance at Ed Morse (formerly Lawley) Honda. CRVs rarely have serious mechanical issues, though, so that may be part it! Overall, I recommend at least considering Ed Morse Honda when purchasing a new vehicle.

Beware: Do Not Trust Ed Morse Chrysler Dodge Jeep Ram in Sierra Vista…read more I am beyond disappointed with my experience at Ed Morse Ram in Sierra Vista. I purchased a 2020 Ram from this dealership, and within the first five months, it has spent over 30 days in the shop--five failed repair attempts for ongoing electrical issues. The service department is clearly incompetent, unable to diagnose or properly fix the problem despite multiple visits. Sales manager John Vargas made promises he didn't keep. On my fourth visit, he personally assured me that he was searching for a comparable vehicle to trade me out of mine, calling it "crazy" how many times I'd been in for repairs. But when the fifth attempt failed and the check engine light returned less than 72 hours later, I was told it would be at least 10 more days before they could even look at it again. When I reached my breaking point and initiated a lemon law buyback request, they completely dropped the ball. I was texted a "comparable" vehicle that was anything but--it had double the miles, none of the features, a stained interior, and was listed on their own site for just $14,999, compared to the $40,000 I paid for mine. It was a complete insult. After filing complaints with the BBB, ADOT, and others, Ed Morse refused to perform any further warranty service--even though I purchased the extended warranty through them--unless I withdrew my complaints. That's right--they refused to honor my warranty unless I gave up my rights. That level of retaliation is appalling and unethical. Thankfully, a local shop was able to diagnose the real issue: a cracked particulate filter, which is covered under the factory warranty. But because it's a factory repair, it must be done at a dealership. Since Ed Morse refuses to help, I now have to drive two hours out of town and stay 1-2 days just to get a basic warranty repair handled. The stress, disruption, and financial burden this has caused my family are immeasurable. Ed Morse failed to stand behind their product, failed to follow through on their word, and retaliated when I pursued my rights as a consumer. If you're considering buying or servicing a vehicle here--don't. You deserve better. Their service department is inept, their management is all talk with no action, and they will leave you hanging the moment things get difficult. Go elsewhere. Your sanity and wallet will thank you.

I need to correct my review, just one day after my negative review Mr. Butler called me telling me…read morehe was sorry for the delay and he also sent a copy of the check Ed Morse sent to sandia Credit Union for the refund I was getting. I am sorry I jumped the gun on this.... I plan to buy from Ed Morse Nissan again. Sorry I jumped the gun. They were very kind and took care of everything as they agreed. Jerry Gerovac, Tucson, AZ

Seems like the Morse owner is continuing the Lawley, "Doey, cheatem and how" version. The…read moreparts/service counter is now charging over the list price if you use a credit card. I can't wait to see the auto pricing so I can go elsewhere.

One of the most pleasant and professional experiences I have ever had buying and trading in a car…read more Rob (The Owner) from the very first phone call was informative with any questions I had and zero pressure to buy or trade my vehicle in. Thank you for all you did for me and who knows we might do it again with the outstanding vehicles you get on your lot. Again Thank You, words can not express enough.

I got an 03 Harley Davidson V-Rod from Richardson Motors. They stayed open late to let me get a…read moretest ride and worked well with my bank to set up payment plans. Roslyn and Rob are both stellar individuals to work with. I highly recommend this dealership especially if you are in the market for something classic.

I heard back from Ed Morse and they are claiming I was informed about the issue with the Super…read moreCruise prior to the purchase of the K4. This is an out and out lie and I don't know who told the responder NL we had been informed before the sale. As I posted, we were only told that the dealership knew about the issue UNTIL AFTER I FOUND OUT AND COMPLAINED ABOUT IT. They offered no good recourse for me, other that to put us in a different vehicle, but then we would have to "roll over" the difference. The other option would have been to cancel the whole transaction, return the Seltos to us and re-instate the loan we had on it, which would put us back up to an over $800 payment. We will not do business with this dealer again. The other issue with them is when my wife took the Seltos in for "just an oil change" they charge her over $100 for checking the whole car out. This price was not disclosed to her so she had to pay it. We will take our Kias to Desert Auto from now on when we need an oil change.

Went for a new battery, oil change. Was quoted 290.00 The price came in at 460.00. This is just…read moreBS. The lack of expertise at this firm evident. This is it, no more at this dealership ever. The thing is they didn't have to anything extra. They failed.

One of the most pleasant and professional experiences I have ever had buying and trading in a car…read more Rob (The Owner) from the very first phone call was informative with any questions I had and zero pressure to buy or trade my vehicle in. Thank you for all you did for me and who knows we might do it again with the outstanding vehicles you get on your lot. Again Thank You, words can not express enough.

Richardson Motor has a unique selection of old and new cars and motorcycles and their pricing…read moreappears fair. Unfortunately, the owner's son, Robby, is a bizarrely belligerent, uninformed businessman and doesn't seem to know much about either his inventory or cars in general. Robby didn't know where the car had originally been titled, whether the heating system worked, why the seats appeared to have been replaced or even if the numbers matched on the engine and frame. In fact, he didn't know what "matching numbers" means -- the first and most important question when buying or selling any classic car. Beyond this, Robby got angry to the point of hilarity that I was asking these questions. A sad day for small, independent dealerships everywhere.

I want to give a 0 but we did get 1 car there and it did go for a long time without problems. Then…read morethe 2nd car he sold us a lemon that we've spent $6000 already and we've had it for only 5 months. He sold us a car with a bad transmission. Then radiator needed to be replaced then a bad serpentine belt and now thd car is sitting in tuscon broke down with more issues and when you only have 1 car its rough. Be very careful getting car from him he lied snd said car was fully inspected and if that was the truth thd transmission fluid wouldn't have been dark black. He's a lemon seller

Don't ever buy a car from these guys. They are completely dishonest and will sell you a lemon…read more Patrick Graves is a total lying scumbag. He sold me a piece of crap that was burning oil and had so many hidden problems. The car didn't even last a year. The Hispanic dude is also a crook and a sorry excuse for a salesman. Keep going down Fry Blvd lol pass them up!