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    Great Bear Automotive

    3.8 (120 reviews)
    Open 8:00 am - 5:00 pm
    Updated 3 weeks ago

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      Services - Great Bear Automotive

      Tire balancing

      Tire installation

      Tire Pressure Monitoring System repair

      Great Bear Automotive Photos

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      Recommended Reviews - Great Bear Automotive

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      Ilene F.

      I am not normally the one responsible for bringing my car in for repair, my husband is - and most is the time he fixes it himself or a friend does it because he's in the industry. So why did I have to take my truck to Great Bear? Because in the day my husband when out of town, my tire had a nail in it - causing the tire pressure to drop to 7! I asked a friend where I should go and she recommended Great Bear. Great! Super close to the house. I knew where it was - as it was near my dog's vet. So I went there. From the moment I stepped in to the office I could tell things would go well. The staff was friendly. Juanita told me they were super busy and they may not get to the truck today. I asked if I could keep it there since I couldn't drive it again with the tire. She explained yes and if it was done tonight but I had to pick it up after hours they would send an email so I could pay and I'd get a code for a lockbox outside. How convenient! Dedric did intake on my truck and then offered to drive me home. He was very friendly and helpful. This morning I called to get an idea about the car being ready. Dedric was the person who answered the phone and he told me he would make sure the car was next in line. It was! He called to let me know it was ready and he could send me an online payment link so I could just grab the keys and leave. I told him I needed to find a ride. He said he could come pick me and would be at my house in 15 minutes. YAY! When I got there Juanita completed the transaction and my truck was in the same area where I dropped it off, so I didn't have to hunt for it. Easy peasy! They don't try to sell me more than needed. The tire was fixed and I didn't feel taken advantage of. My husband was happy that they didn't try to sell me a new tire because other than the stupid nail, the tire treads were perfect. I highly recommend Great Bear. They do appear to be super busy, so if you can make any appointment.

      TV, coffee, magazines, comfy sitting area, bright, lots of light.
      Pam F.

      Barry, Lenny & Jack made my car repair experience a pleasure! 3 months ago I brought my car in for its 45,000 mile check up. I was about to go to the dealer but Great Bear quoted me approximately $500 less so I took a chance (my sister and her husband come here all the time so they highly recommended I come here). They only changed the wear items that needed changing, which is what saved me the additional cost. I didn't need new air filters; they said mine looked brand new and some other items I can't recall at the moment. The BEST part is yesterday my car wouldn't turn over. I have a sensor that reads the problem when the check engine light goes on. It's called FIXD & I HIGHLY RECOMMEND THIS PRODUCT. It's saved me two times so far...that's a whole different story. Anyway, the code indicated it's my Crankshaft Position Sensor & it's severe & I must take it to mechanic immediately. I looked up the cost online, to be prepared. The cost said anywhere from $275-$600. Naturally, I came straight to Great Bear. I told them what my FIXD sensor displayed. They said it could be that or something more. Not liking to hear "or something more", I had no choice but to get my car repaired so I left it. The next day they called to tell me it's exactly what I said; the crankshaft position sensor & I must get an OEM part and the cost will be $238 installed. Im a happy camper! Love this place.

      I decided to take my vehicle in to Great Bear after being recommended by a friend. My vehicle has a visible transmission fluid leak from the pan gasket so I originally brought my vehicle in for a transmission service which included a multipoint inspection. After having my vehicle serviced it seemed the issue was taken care of. I drive 60+ miles a day for work and once I returned home that day my vehicle was leaking transmission fluid from multiple spots. Lenny reached out to me and requested I bring the vehicle back in. I brought my vehicle in a few days later and was told they needed to remove and replace the neutral safety switch, I approved the service. After leaving that evening with my vehicle I drove 60+ miles again to find that my vehicle was still leaking transmission fluid. So after back and forth for a few days and almost 1000$ later my vehicle is still facing the original issue. I don't enjoy reporting negative reviews however after my hard earned money was spent on service that did not fix the original issue I have been left with a bad taste. The only way to grow is through feedback and the customer service at great bear is amazing, I received photographs and updates regarding my vehicle throughout the process however not once was I explained a detailed issue or service from a tech. It seems as if no troubleshooting was done and a visual inspection was the reason for me to simply spend my money. Unfortunately I doubt any sort of compensation can be made and the trust has certainly been damaged. I truly wish this was not the case because I have heard great things and the customer service was amazing but this was not the way I wanted to spend my first visit at Great Bear.

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      4 months ago

      My go-to mechanic for almost 10 years now. For things they couldn't handle, they've always provided good recommendations.

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      2 years ago

      Please ask for Juanita! She definitely is a germ at this location! Wouldn't trust anyone but her! Thank you

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      Page 1 of 3

      Ask the Community - Great Bear Automotive

      Review Highlights - Great Bear Automotive

      I would highly recommend Lenny and his shop for anyone looking to have work done on their car.

      Mentioned in 25 reviews

      Read more highlights

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      Great Bear Automotive - tires - Updated August 2026

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