This place is the best! Everyone is so kind and the value of a tow is inexpensive compared to big…read morecities in CT. Picture this: a cold, snowy, icy night at 11pm. My car slid on ice and was dangling over a ditch. The tow was able to get me out and drive my car over 10 miles in the snow in the middle of the night. It only costed $220. And they even held my car for a day to look things over and did not charge me extra. When I went to pick up my car, the 2 ladies that helped me were very kind. I am fortunate for my experience with them.

Outstanding quality workmanship and talented team of professionals working at Atwood's. Highly…read morerecommend.

They were great. In an industry that can have a bad rap, they were very professional. They gave us…read moregood direction and were incredibly knowledgeable and fair. Use these people. You won't regret it

Last year I severely damaged the tailgate of my Frontier pick up. I took it to what used to be D…read moreand S body shop in Columbia, CT. I had work done there before and it was done well at a fair price. Unfortunately, it is no longer D and S. It is now Oelander Body Shop. They gave me a quote of $6000+ to do the repair work. Thinking this to be excessive I started looking for other body shops. Luckily I found Hilltop Body Shop which is part of Troiano Chrysler, Jeep, and Dodge in Colchester, CT. I talked with Kym who was extremely helpful and knowledgeable. I left the truck with them because the estimate I got from them was much more reasonable. Kym had considerable difficulty finding a tail gate, but kept at it like a bulldog with a steak bone in his teeth. She also kept me apprised of the situation and how things were progressing throughout the entire period. She got the job done for me, it was perfect, and came in at less than half of what Oleander was going to charge. Got body work you need done? Go see, "Git 'er Done" Kym. She is fantastic. The work was done on my truck and even on very close inspection I could find nothing wrong with it. Five star company!

Needed some pretty major work done on my car after moving to a new town. The guy at NAPA told me…read moreClassic is the best in town. Went in as a first time customer and got a quote that was exactly in line with the national average cost of each part, they slid me in to their busy schedule and installed quickly, no hidden charges and great customer service. Final price matched the quote and my car is running great. I would say this was the best experience as a first time customer at any mechanic shop i've been to!

Really like these guys. My parents are new to the neighborhood and I needed my car checked for a…read morelong distance drive coming up. They were so friendly and have honest prices. Steve was especially kind and took awesome care of me. Safe to say this is my parents new go-to spot

He fondled my sister hair and tried to get me to pay for something that was not done and then I…read moresmelt a smell poop! THERE WAS SHIT ON MY SEAT DO NOT GO TO THIS PLACE

The work of a true craftsman. My daughter's car was repaired beautifully. We are very pleased…read morewith the results.

I brought my Prius in to repair a cracked bumper. Santostefano exceeded my expectations throughout…read morethe process! The drop-in free estimate was reasonable, scheduling was easy, and the repair was done on time. Original parts were used, and the car looks beautiful! I was also so impressed they thoroughly washed the car inside and out. I'm so thankful for an honest, fair, pleasant experience here. Excellent work and service. I highly recommend them!

Recently had work done by the team at Santostefano Auto Body and couldn't be happier. Sabrina and…read moreAdriana were extremely professional, knowledgeable and accommodating. I highly recommend their shop, and will use them in the future.

Lane was amazing. I have had my car repaired by him twice!…read moreBoth times my entire front end was all messed up. Each time he kept me posted along the way and he really did a wonderful job. When i picked up my car it was shiny and new and the inside was detailed! Gorgeous! He did wonderful work! Thank you

I had a very unprofessional experience with this body shop. The owner tried to get me to send a…read moredeposit even though he couldn't give me a clear timeframe for when the work would actually be done. On top of that, he was very rude and dismissive on the phone when I asked basic questions about scheduling and the process. I wouldn't recommend doing business here unless you're comfortable paying upfront with no clear plan and dealing with poor customer service.

Great quality and professional service. Highly recommended. Kevin is great and paint matches.read more

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

CAUTION! High labor rate may cost you when you're presented with final bill…read more My family, or I, over the past two decades, have brought several cars to be repaired by Superior'sbody shop, and we were always pleased with the results. However, our most recent repair experience was shockingly disappointing, and eye opening, to say the least. We used to trust Superior Auto when it was run by Tom, senior. Not any more. The business seems to be now run by Tom Junior, and their focus seems to be more on extracting as much money from a repair as they can get away with. We were given an initial estimate and was told by Tom that it could change, "once we get into opening things up --we may find things that will need to be covered under a supplemental claim that you can submit to your insurance carrier." The repair was to fix a four-foot long scratch on the passenger door. Little did we know that Superior's labor rate was significantly above the area's average labor rate. Without checking with us or the insurance company, Tom proceeded with repairs without getting our final approval and when the job was finished we were presented with a bill that was $2,000 over the original supplemental estimates by both parties. Our insurance company refused to pay the higher bill which was far above the supplemental estimate. The difference was due to Superior's high labor rate, which was about $40 over prevailing area rates, according to our insurance company. Refusing to negotiate a compromise,Tom gave us a a business card of an attorney that specializes in fighting insurance companies for these kinds of disputes. His take it or leave it attitude left us with no choice-- we needed our car back and paid the inflated bill out of pocket. A $6,000 bill to repair a scratch in the paint and to replace a door handle-- I shudder to think what an actual fender bender would cost with these guys. However ,the greatest disappointment was not being made aware of the discrepancy between the body shop and insurance company's estimates before the repair was initiated. We'll never go back to Superior Auto for any work. If you too too, bring your business to this shop be aware of this practice and run away if Tom tells you "We can submit a supplemental estimate..." unless your insurance company will cover his labor rate.

great work, friendly owner, reasonable prices, very quick!…read moregreat alternative to "fancier-looking" shops! Go There!!!

Went to Krol's on the recommendation of my super-awesome mechanic, Keith at Keith's Dependable…read moreAuto. I got hit by an uninsured driver (Grrrr) and my poor car had to go into the body shop. Krol did a good job. You can't even see where the ding was. He even cleaned off the interior of my car and washed the outside really well. I had just come back from a major road trip and it was all yucky.