Royal Renovators were honest and highly professional from the estimate to the installation. Mike…read morewas our project manager and was very attention detailed. and we got our shingle roof replaced in one day and cleaned perfectly. One of the best experiences we've had with a contractor, Highly Recommend them.

Our condo has used Royal Renovator Roofing twice in recent years with really excellent results and…read moregive them the highest recommendation. We used them on our lower roof a few years ago and when it came time to do the upper two roofs we didn't bother to interview any others companies. Why change when you felt like you got the best last time! ; ) I'd say definitely put them on our list of companies to talk to!

They saved my roof. I was doing renovations and several service providers advise that I replace my…read moreslate roof with an asphalt roof for peace of mind. Hugh quickly advised me against that and offered a maintenance inspection to ensure my peace of mind and prevent me from replacing a Rolls-Royce with a Toyota. Since I did not have any current leaks he confirmed that there was no rush to make any decisions and he walked me through the process of ensuring I can keep the beautiful roof I currently have. They are honest, thorough, and quick to respond to all needs. They've become my primary Roofing professional and I will deal only with them moving forward! They saved me a lot of money in the process.

Willam And Hugh Roofing I recently had a yankee gutter…read moreplaced on my roof was and I had the roof sealed and coated; They did a great job from start to finish. They were timely, did not take any shortcuts and were skilled in their work. I appreciated the integrity the finish work. William and Hugh Roofing are more than fair in their pricing. I can go on and on four years ago, they did my Godmother's roof and hatch amazing work. I asked her to have them give her a dianostic on her roof ... gave them the job they did not disappoint, since then they have done two additional roofing assignments that I have recommended and were excellent completion. I can't say enough in reference to William and Hugh Roofing... great work ethic , follow through, skillset and integrity! thank you so much! Mary C Clinton Hill neighborhood Brooklyn NY

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

Royal renovators fixed our leaking roof and the service was beyond amazing! The prices that we got…read morewere the best from all the other quotes. The best bang for your buck. Highly recommended!

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

Gino and his team are ROCKSTARS. We had a few bad leaks in our condo driven by shoddy work from a…read morefew different roofers. By the time we reached out to Gino we were desperate and wary of contractors. Gino couldn't have been more different from all the roofers we encountered. He was trustworthy, direct, fair, described in detail how he would address the job and didn't put any pressure on us to go with him. He uses very good materials and has a great crew that he directly supervises. He was on-site every day and provided us with consistent updates throughout the job, even texting pictures/videos for us to sent to the rest of our building's dwellers. He also checked in after the work was done to make sure his work was holding up. 5/5 stars!! I emphatically recommend him! I honestly wish he did more than roofing, we would trust him with anything!

Gino and the team at Fabulous Roofing are absolute pros!…read more Gino and his team replaced our roof in 2022, after a brutal winter, we reached out to Gino for a roof inspection to check for any leaks or storm damage. He sent his crew over right away to do a full assessment. We were thrilled to get a clean bill of health on our roof, but even more impressed by their responsiveness--and they did the whole inspection free of charge! If you're a homeowner in the NYC area looking for a trustworthy roofing contractor, Gino is the one to call. Whether it's a roof replacement or a quick roof repair, they are the best in the business!

Our neighbor suggested A. Stewart Roofing and Waterproofing for dependable basement waterproofing,…read moreand we are happy we took her advice. I contacted Alex on 1st September and was delighted when his son arrived at our house to offer an estimate on a Friday afternoon. We recommend this company to everyone looking for speedy waterproofing solutions at affordable prices! I Highly Recommend Them!

DON'T USE THEM! They do poor work, do not honor their warentee and have gone a wall. I had them…read moredo my flat roof and the landing. Both roof & landing continues to leak. Last year they had me pay an additional $1800.00 stating if I do this additional work , for sure the landing will no longer leak. Well they bamboozled me twice alone just on the landing because it still leaks Since February the roof is leaking to the degree the ceiling gave way. Without coming to evaluate they stated its the drain not the roof. They kept making excuse, finally after threats, they came and tar around the drain and fixed the landing. Well they both still continue to leak. I had a plumber/ drain man evaluate and he stated the drain is fine the roof leaked around the drain pipe , he stated one of the pipe was not sealed. The leak had destroyed the plywood around the drain & the apartment is taken in water. I three way the plumber with Alex Stewart and he informed of above. Alex told me he would reach out to his father and get back to me with a plan. I never heard back from him and now it's May. He has not answered calls, text, or emails. So much for the Five year warentee. I have had two other professional roofing company up to evaluate and they have confirmed above. In addition they commented on how they did the entire roof wrong & insist I am going to have more problems. I have reported them to the BBB & soon the NYC licensing and plan to take all kinds of legal action. I have a big headache, complaints from my tenants, leaks and property damage! ! Don't use them!

Used Smart General contracting to stucco and replace concrete on the retaining wall and the back of…read moreour house. They were very responsive, fairly priced and sent skilled workers for the project. Would use them again.

Ahmad and his crew replaced the worn out and rusting lintels on the back of our co-op as well as…read morere-stucco-ed and painted everything. It took a while because of all the rain we've been having but communication with Ahmad was always good and we got a very fair price. Smart Contracting also repointed some brick work, resurfaced some concrete and painted in our basement. Thanks very much, Ahmad.

Like others, I received a time window. Spotless was showless. I called 15 minutes after the window…read moreended. I was told we "like a number of others that day did not receive service. I would have an appointment the next day, with a 2-4pm window (at the end of the day)." I wasn't interested in sitting around again with the possibility of a no-show and no notice or call. I answered, "No. Not interested in your service now or in the future." Given the big hype on their phonemail about customer service and happy customers, the cavalier attitude (after I arranged my schedule and was forced to re-schedule my yard clean-up ,etc because of the no-show, and would have to hire another contractor) surprised me. Almost as surprised as when the Spotless truck appeared in the morning many days later, and I repeated to the crew leader that I had terminated Spotless. Shortly afterward, I received an email that my appointment was canceled. The "family" crew that I hired was reasonably priced, efficient, and honest. Best wishes to others who had more positive experiences with Spotless.

Unprofessional and unreliable. While I can't comment on their work, I can comment on taking the day…read moreoff from work for an appointment window of 8am-11am for Spotless to show up to clean the gutters. After they no-show that window, they wanted to come at a time in the afternoon where I couldnt be there (doctor's appt). I was told they could come after, which, of course, they no-showed again. No apology, no text that they were coming, no phone call that they weren't. When I call to complain, the person on the phone claimed they arrived some time after 11 (which was a complete fabrication - I was home at the time and my ring camera would have caught it). So this company is unreliable, unprofessional, and apparently liars. Take a hard pass on this company.

FR Contracting did excellent work on my roofing job, which involved a new water drain, plus…read moreremoving then replacing a roof-deck. They were swift, clean, reliable, and worked quickly. Mr. Mohammed Shaiful Islam, who runs the business, is clear in communicating aspects of the project, I would definitely use him again for exterior home repairs and renovations for older Brooklyn brownstones.

I have Mr Mohammad and his FR contracting company work on my house for the third year in a row. I…read morehave been extremely happy with the quality of work. This year my roof was leaking and I ask Mr Mohammad to fix my roof and chimney. I highly recommend Mr Mohammad and FR Contracting Corp.

Alkis is a true professional! He was responsive when we had a roof leak. Ultimately, we decided…read moreto replace the roof and are happy with the new roof. We've referred him to several family members and friends and all have been totally satisfied!

Very Professional. Great Service, On Time. The most Honest Man I ever Met. Highly Recomandedread more