I used to love coming here but lately things haven't been so good and i don't think i will be returning. First off, I made an appointment with Phoebe for 2:30pm, yet they make me wait 30 minutes . Then AFTER waiting 30 minutes they decide to tell me Phoebe is on maternity leave. Why didn't they call to tell me this when they saw my appointment was booked with Phoebe online??? Or at least right when i checked in?! To my mistake, i then agreed to let anybody do my nails, partially because i was getting tired of waiting 30 minutes after my appointment time. The nail tech was very nice and i showed her what i wanted , a stiletto French tip with small design. She assumed i wanted square and cut my nails very short and my nails look nothing like the photo i showed her. Also they now charge for everything?? I don't even know what im paying for because the receipt only shows the total price , not the cost of everything. If you guys didn't know apparently stiletto is $5 extra?? Since when? Also i ended up getting a small cut on my finger from the filing. I didn't notice until i got home and it stung when i washed my hands. Also the nail tech (I think her name is Thi) didn't clean under my nails. I thought that was standard with a manicure?? If I'm gonna pay $105 for a manicure at least clean under my nails. This nail salon is okay just make sure to have good techs do your nails. read more

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Wonderful service. They take their time to get you right. quite expensive but it is worth it

What is the point of booking an appointment if you're going to wait EVERY single time? I held off on leaving a review for this nail salon, as I've given them more than a handful of chances to redeem themselves, but of course they have not. I understand that life happens, but don't overbook if you're not able to tend to your customers. I have waited 30-40 mins after my set appointment time each time I've came here. On top of that, nobody acknowledges your presence by simply saying "thank you for your patience"or "sorry for the wait."Not that it's going to fix their time management issue, but customer service goes a long way. read more

This is hands down the WORST place I've ever gone to. I came in and asked for a full set of acrylic nails and pedicure. They tried upselling immediately and the girl they gave me she said she normally only does pedicure. She did not know what she was doing and I said something to the manager and they gave me a new person, which she didn't know either. Next day the nails peeled off. Do not go here!! read more

Shocked! $30. Came to get a standard male manicure. First time here was great, but this time was awful. I raised my concern to the receptionist and she said it's how they supposed to look. read more

Eden Nails & Spa - Nail Salons Near Me - Burbank, California

My friend brought me here as she knows that I'm super picky about my nail shops & this salon did not disappoint. Not only is this salon super clean with plenty of polish options & never-ending services, the staff is extremely helpful & talented. Rose did an amazing job with my Gel-X set + design. I already told my friend to book our next appointment for July. This will be one of my go-to salons. read more

Eden Nails & Spa - Gel X with design - Nail Salons Near Me - Burbank, California

worst manicure i've ever had in my life ... the guy tried to break my finger yanking it super hard during the "hand massage" and was super rude , i said ow and he went "ow" in a mocking voice hahahah , he filed them into the weirdest ugliest shapes i've ever seen please don't go here read more

Eden Nails & Spa - awful manicure - Nail Salons Near Me - Burbank, California

This review isn't necessarily for the spa as a whole but for a specific nail artist that works there. I was booked with Bella for a gel x mani and though the manicure looks decent, the experience was absolutely awful. I had a cut on one of my fingers when I went in and now I'm leaving with 4 new ones. I told her that the cut I already had was extremely painful, but she still continued to file over it and press on it throughout the entire appointment. She was extremely rough in her removal and nail prep. I was there with my friend and she was also giving nasty looks to her and overall had a bad attitude by the end of my appointment. I still paid full price for these nails which I honestly shouldn't have considering the treatment I received. The biggest takeaway from this review: I was vocal about pain and discomfort and she didn't listen. Super disappointed. After I paid I didn't feel good about my experience so I went back into the salon and spoke with the front desk addressing the situation. The girl in the front said she would tell the others in charge of complaints and such. As I waited, Bella came back and asked what the problem was and I explained to her that my cuticles hurt and that she cut me in a lot of places AND she left nail polish around my fingers. Instead of taking accountability and apologizing about it, she blamed it on me and just sat me down and peeled off the excess nail polish with the cuticle clipper, WHICH FURTHER TOOK MORE SKIN OFF. I was so baffled like I was too stunned to speak. I was not compensated or even at the very least APOLOGIZED TO. If you want to keep your fingers and not risk infection, DO NOT BOOK WITH HER! read more

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Sarah did my polish change today and she was very good at making sure I was happy with the shape and color! I need a shoulder massage! Maybe I can talk her into it read more

Great service. Sarah is amazing. She is detailed and very nice. This was my first time and I will definitely be coming back !!! Thank you read more

Eden Nails & Spa - Loved my French design - Nail Salons Near Me - Burbank, California

I finally found my nails spot after so many years! The whole staff is amazing and they are really good with their work. With that said I love design and you name it I show them the picture and they make sure it's looks the same! Plus my nails gel x last really long thank you guys! read more

First time coming here and I made an appointment over the phone and they were 40min late for my appointment, no exaggeration. I left. What a joke. read more

I really would like to give more stars because the staff does a good - sometimes great - job! But the wait is always 20-40 longer than they promise and they always seat someone ahead of me. Even when I show up on time and I pay premium for the Royal pedicure and always tip over 20%. Lily or Lillian is very good at the pedicures but unless you have 20-40 to wait plus and hour for the pedicure, I would go somewhere else. read more

can't say enough great things about Sarah. Her work is amazing and she is really kind! she's super talented not just with gel x but with her designs. can't recommend her enough :) read more

Eden Nails & Spa - chrome tips on gel x nails - Nail Salons Near Me - Burbank, California

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I'd give zero stars if I could. Horrible customer service, poor quality work, and overpriced. My nails chipped the next day. save yourself a trip and go elsewhere! read more

Ive been going to this salon for years and despite trying a ton of other salons in the area, Eden Nail comes out on top for me 10000% I am never disappointed with the work they do on my nails or the overall customer experience and it's so impressive! Over the last 5-7 years I've been getting my nails and toes done here, they never stop trying to elevate the calming and professional look of the space for its customers, as well as hiring the best nail artists with incredible skill sets. It has just taken me so long to write a review because it's not until I have tried other "high end" salons in the valley area and left dissapointed in one way or another and have realized just how spoiled I have been going to Eden! :) For instance, today I full gel X set by Vivian and a gel Delight pedicure from Angie. Vivian never disappoints in giving me gorgeous nails, but above all a completely comfortable and relaxing experience the whole way through. She was so patient and eager to help me figure out what color I wanted to go with on my nails and was able to help accommodate other clients and her co workers throughout while doing the same for me. It was honestly so impressive to watch. Then, Angie's massage skills with the sugar scrub and moisturizer was AMAZING. Really above and beyond and not lazy like some give their customers at other salons. Also, unlike other places I never care who does my nails because they are ALL so talented and professional. :) read more

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Love this place Sarah is the best. I've been coming here for years and I wouldnt change her.0 read more

Eden Nails & Spa - Yes - Nail Salons Near Me - Burbank, California

Walked in first thing when they opened for a gel manicure and regular pedicure. They greeted me and sat my down in a chair right away. Both workers were very nice and worked quick. I will say it did feel rushed a little but I don't mind since I like to be in and out of nail salons usually if at all possible. Gel manicure and the pedicure both looks great. $35 for gel mani and $27 for regular pedi. Parking is available right next door in the burbank free garage parking. read more

Eden Nails & Spa - Nail Salons Near Me - Burbank, California

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I've been coming here for a while, and ever since they have done exactly what Ive asked for.

If I could give them 0 stars I would. I've been coming here for almost 2 years, have recommended 10+ people if not more, that have been LOYAL customers too. Honestly, at first it was great, I'd come in for a gel x appointment and a regular pedicure. I would pay $90 for both. My gel x was always $70-$75 and my pedicure was $20-$25, just depending on tip and so on. I would come every 2-3 weeks, yes I was high maintenance, but I worked in an animal hospital and in a pharmacy lab, so my nails would always get ruined after 2-3 weeks. I've always had to wait around, have my appointments changed by TRACY to come in sooner, or later than my appointment time. But I didn't mind at first, because if she ever had to squeeze me in or a friend she would. The last 3 times I came, were so stressful! You come in to relax, not have a full on anxiety attack. Tracy has been overbooking like crazy, makes me wait even longer because she's always doing some other girls nails while she's doing mine! Not only that, the appointments are always rushed when she actually sits down to paint them, she gets up in between, goes to someone else, comes back etc. then she's always running around with other clients and checking in, in the middle of my appointment.. When I tell you I would be at the salon for 3+ hours, when my appointment should only be taking 1.5 hours, this was all because she was overlapping appointments! I kid you not, she left my nails soaked in acetone for 2 hours and now my nails are the ones paying for it... this last time that I went I ended up paying $165 for a gel x and a pedicure.... A month ago this set would've costed me $75-$85, but her price increases are insane! I've gotten more crazier designs and custom colors and those never even costed me what this set cost me. This last appointment was it for me, I had requested an appointment originally we scheduled for a Monday because she was busy. So I was just going to get my nails removed and get a pedicure. Then she messaged me the same day saying I could come in on Friday and I'll get my pedicure done and my full set done by her. I get there at 9 because that's what I was scheduled at, she messaged me and told me she was going to be 10 min late. She was 35 min late, she starts soaking my nails and doing the removal, it's 10. She walks over to me and tells me she doesn't have time to do my nails now because her next appointment showed up. Uhmmm??? What???? You told me to be here at 9 and I was! YOU were 35 minutes LATE, and YOU are going to tell me you don't have time to do my nails anymore because your next appointment showed up?! Like are you kidding me? If YOU were on time then YOU would've had TIME to do my nails!!! After all this she told me to come back Monday, or if not she had another girl that was amazing and she was just like Tracy at doing nails. So I said fine, I'll do it with her because honestly, the way Tracy removed my nails were horrible and literally left my nails all jacked up and I did not want to leave the salon with gross nails. Keep in mind I got there at 9am, the girl that's doing my nails, kept messing up the French tip, so she had to keep wiping it off and that made the nails look wonky. They came out thick and lumpy and I had yellow glue all over my nails. The longer I had the nails the worse that glue was getting... I did not end up leaving the salon until 1pm! 4 hours at the salon, because I had to keep waiting around while I was being overlapped with other appointments and not to mention they were the ones showing up late! All of the people I recommended will also not be coming back, after I told them my story, guess what, it happened to my sister and one other friend! I was embarrassed for even recommending this place to them and for it being their first time going and they also paid $120+ just for gel x nails and nothing else... and had a horrible first experience... Never ever coming back. read more

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Ana always does an amazing job with my nails . Everyone there very friendly And Donna is amazing read more

BEWARE! Destroyed my nail! Tech laughed about it. Also caused blister on toe. When informed, was told they needed a foot photo for male manager to review. I left . Just absolutely awful experience. read more

Eden Nails & Spa - Trauma to big toe after gel pedicure removal. - Nail Salons Near Me - Burbank, California

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Went in for my first time to do gel x and gel pedicure. the service was outstanding and loved how focused and detail oriented my nail tech was! He was able to replicate the picture I showed him! I loved it and will definitely come back again! I also loved my gel pedicure and how my tech ensured all my cuticles were removed. I highly recommend! read more

Tracy does such a amazing work and it always does even a better job then the inspo pic I show her read more

Eden Nails & Spa - Nail Salons Near Me - Burbank, California

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I had an absolute amazing experience here! I messaged their instagram the night before for a morning appointment and they replied right away. Jessie did my gelx set and Henry did my pedicure. pedicure, and I couldn't be more thrilled with the results. The attention to detail was exceptional. Henry and Jessie are both skilled and professional. The overall experience was relaxing and top-notch. I highly recommend this salon and I'll definitely be back! read more

I walked in with no appointment and they were able to accommodate me. Bella who did my nails was great and fast. Will be returning back here again and highly recommend this place. read more

I used to love this place a lot but lately they're customer service been very bad! I always make appointment before I come and they still make me wait for an hour, and after all the wait they put me with someone different than the person i booked my appointment with. read more

I had the most amazing manicure with the most beautiful art I've ever ever seen by Sophia! It was perfect for my son's engagement party that had an Italian Positano theme read more

Eden Nails & Spa - Manicure - Nail Salons Near Me - Burbank, California

Okay how do I put this I have been coming here for over a year and would never go anywhere else. The service is amazing and the vibe is just right everyone's so sweet and hospitable. I've been doing dip powder and my pedis for so long with Megan and I've never been disappointed! Everything is squeaky clean and I'm allergic to most products but I get no irritations or any discomfort after getting them done here! read more

Eden Nails & Spa - Nail Salons Near Me - Burbank, California

I have been coming to see Tracy at Eden Nails and Spa for over two years now. There is no one else that I would trust with my nails. Any photo I show Tracy for nail inspo, she knocks it out of the park. There has never been a time where I haven't received tons of compliments on my nails. Everyone at Eden is so kind and welcoming. I am so glad that I found this spot and will travel however far I need to in order to continue to come here. Definitely come to Eden and ask for Tracy! read more

Eden Nails & Spa - Nail Salons Near Me - Burbank, California

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It is a very quiet place. I love the environment. They were very patient with what I was asking from them. That's what I liked about it the most. I will definitely recommend this place. Sorry I'm a lil picky. read more

Beautiful pedicure Joe did at Eden Nail Spa! wonderful place. Will come back here again!

I was visiting LA and stopped by for a gel x mani and gel pedi. Julie and Amy were wonderful!

Donna is so wonderful great service. Recommend Great gel service. Good parking the nail techs are very experienced and caring truly love this place read more

I had a good experience here. They did a great job on my nails. I got the gel x acrylic with French tip. Definitely on the pricier side but it's worth it and I got exactly what I want. read more

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I love coming here to get my nails done. I've been a faithful customer for a year now and I'm obsessed! Nancy, Lily, Donna and Amy are allllllll my faves!! They're great at design too! read more

Eden Nails & Spa - Nail Salons Near Me - Burbank, California

This review is only based of their service. My friend booked her appointment online & mine over the phone. When we get here the receptionist America told her that she didn't check the appointments online & booked someone else with the tech my friend had requested. She tried making it seem like it was my friend's fault for not calling when it says appointment can be made online. We are still willing to give them a chance. We waited more than 30min, eventually they called my friend & I was suppose to be next. Instead they called another girl even though I had my appointment scheduled. After I asked them to cancel mine suddenly they were able to see me right away. I'm really disappointed about the service. I wanted to try them because a friend recommended them but I will not be back. read more

Decided to get my nails done for the first time and this was a great place to go. I opted for the hard gel which is 55 starting but I got a design which brought it up to 67. Overall my nail tech did a wonderful job and I will probably be back here again. read more

Eden Nails & Spa - Nail Salons Near Me - Burbank, California

This place is very unorganized. They'll book you for a time and still make you wait 15-30min. I've been here several times always giving them a chance but I'm never returning back. read more

243 e palm ave burbank 91502 eden nail and spa i love gel x - because: - gel x shape is perfect - gel x is clear tip ( soft gel tip) - gel x is last long ( more than 3 weeks) - gel x is less damage your nail bed - gel x easy remove ( soak off) gel x no refill read more

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