When this car wash opened last summer, it advertised a free car wash promotion, which drew me in…read more Upon arrival, I was told I could either receive a free wash that day or pay $10 for unlimited washes for approximately one week. I agreed to the $10 short-term option only. I was then asked whether I wanted to enroll in an ongoing unlimited monthly plan, which I explicitly declined. After that initial week, I did not return or use their services again. I recently discovered that I have nevertheless been charged $35 per month for the past six months. I brought this to management's attention and requested a refund. They refused, asserting that I authorized a subscription, despite their own records confirming that I have not used the service since the initial promotional period. These charges were unauthorized, and I am concerned that other customers may be experiencing similar billing practices without their knowledge.

Took their top tier plan and have to dry off practically my entire car after going thru. Was told…read morethis was normal. Cancelled the service. If I have to dry off my own car I'll opt for a better plan somewhere else.

I have been using this car wash for a few years. It was my favorite , felt safe and good car wash…read morefor the money. An elderly gentleman I don't know if he is the owner or manages the place. One day I lost money in one of car wash machines. I reported it to the elderly man and he sent me money back in the mail. I have been there in recent weeks and have seen the decline in products and service. I hope it reopens soon and Hope the elderly man is ok and his family.

This place is a total rip-off...none of their bays work (no soap, pre-soak, etc...) and management…read moredoesn't feel it necessary to advise the consumer of their crap equipment. What, call them??? I did, and all you get is some slurried-mouth rube asking that you leave a message only to find out the mailbox is full...I've been trying to contact them for the last three weeks. Fix your equipment and quit ripping consumers off!

I've been going to this place for a couple years now. I knew when I heard that TC was getting out…read moreof it I was afraid that service would not keep up. And that was just the case here. Typically they would ask you what you would like and ask about any add ons that they offer. The add ons were not even requested to me and I felt like they were just ready to get to the next car. Also after this point you would get out of your car and they would take it from there. I got the top tier service they offered which I normally get. But this time was not the same. The made me drive my truck myself and then none of the little grit and dog hair was even touch. $50 car detail and it looked like I went through a Sheetz car wash. Not what I paid for and very unhappy. It will be hard to go back unfortunately.

I found TC's after doing a Google search for car washes with vacuum. It's so hard to find a place…read morewhere they vacuum your car for you, instead of you doing the work. It worked perfectly for me because I was going to be in Durham for the day. The process from pulling in the parking lot to getting your car back once it's finished was absolutely seamless. Everyone was so nice and the process was quick. Since it was my first time there, the first attendant walked me through all the options, and there are a lot of them. Once you let them know what package you want and you pull up to the designated area, you're directed inside where you pay and there's a very comfortable waiting area. They also have a great selection of beverages and snacks. There are also several options of things to purchase for your car, like air fresheners, chargers, etc. It was a beautiful day out, so I decided to sit outside on the spacious patio with tables, chairs and other seating. At one point, there were 4 people working on my car once it came out of the washing tunnel, one inside each door. They got every nook and cranny in my car. Hand wiping and vacuuming, I was so impressed. They called me by my car when it was finished. I was fortunate enough to meet one of the owners, he took part in the awesome cleaning of my car himself. It's a family run business. They did the best job, and I have recommended them to every in the Triangle.

When a technician actually arrives at your house, they do a really good job…read more The problem is that they often reschedule. Sometimes with 24 hrs, sometimes with 20 minutes notice. And then they have no availability for several days. I tried to make an appointment a week ago. It's been rescheduled twice and if they show up this time, it will be 10 days from when I requested an appointment to when they actually wash my car. I feel like if they could figure out this scheduling situation, they would be more profitable and have higher ratings, because who wants to wait 10 days to get your car washed???

Why on earth does this place have low reviews? This place is my favorite. They do such an amazing…read morejob cleaning my car. It looks better than it did when I bought it. Super affordable prices for the work they put into it! Well worth it! Don't judge a place because they have a few lack luster reviews. This is well worth it.

Great option for parking at RDU. We use this parking location every time we fly. Fast, efficient…read moreand friendly. Highly recommend them!!!

Not so "fast" today I usually have a smooth experience with…read moreFast Park & Relax, but today was a different story. I waited close to 30 minutes for a shuttle to meet me at RDU, which was frustrating. I'm not sure if it was a driver shortage or just an overload of travelers, but there was nothing "fast" about today's service. For a company that prides itself on efficiency, this was disappointing and definitely needs attention. Other than that once I got picked up everything was smooth sailing.

Bunkey's Car Washes if the Triangle are closed. It is sad to see as I really like their services…read more I went Auto Bell instead and really like their service too!

Just tried new car wash since previous owners sold & retired. Their $11.99 car wash left greasy…read moreblack spots on driver's side. After nearly 2 decades of being my go-to car wash, I was So disappointed to notice the result after getting home. Hope new guys will fix ASAP!

Multiple stations pumps broken. You have to hunt and find a pump that functions. Please fix.read more

Kangaroo inside the BP Gas station. There is a redbox outside and the store is very clean. They…read morehave a nice selection of food and cold beverages. If you get gas, you can save 20 cents per gallon if you opt for the carwash. This BP accepts BP giftcards and is really easy to use your cards at the pump without having to go inside.