I've been living here almost a year. Convenient location, close to restaurants, parks, transit, fitness, shopping. Responsive staff. Quick to take care of issues. Nice amenities. read more

I love my little apartment at Edgewater. The sun streams in the windows in the mornings (when it's not raining, that is) and, at night, I have a view of the stars and the night sky. I look out towards the water in the Channel that flows out to the bay and am opposite several houseboats moored on the other side. I walk to work each morning alongside the Channel, watching the birds and tides. It's a great neighborhood that's getting better all the time as it develops. The people who manage the office downstairs have been great. Sindy, Arthur and Leon are all very helpful, courteous and friendly people and I have enjoyed getting to know them. They keep everyone-to-date with deliveries, news and events around here and help make the experience of living here comfortable and safe. Finally, the amenities in this complex are also great. I have a large barbecue right outside the back door and cook steaks out there frequently. There is a well-designed and well-equipped gym downstairs that make regular workouts easy. My only complaints are about the inside of my apartment, which is oddly designed, in some ways. But that feels a bit like quibbling over details and, in general, I am very happy here. read more

Moving from one apartment to another in the Edgewater and really have loved living here. Sindy and Arthur have been great in helping me negotiate my move! I wouldn't be moving out of my current place at all (amazing patio space) if I wasn't moving into an even better 2 bed/2 bath apartment. read more

Just moved into a loft and so far really liking it. Place was ultra clean upon move-in and Tate, Franz, Josue and Suzanne are top-notch folks making things as easy as possible for me and giving a real welcoming feel. A great landing spot for my return to "The City"! read more

I never go on here and write reviews, but given how helpful other reviews have been, I thought I might help someone else. Please beware when considering moving here!! There are a ton of mosquito issues, but thats a city issue, so it's just a bad location! A beautiful apartment community right on the water, but the smell of the water/sewage and highway is horrific at night. You can't even open your window for some fresh air! And, I have lived here for over a year and the fire alarms go off about monthly here around 1:00 am!! With a baby and dog, its been ridiculous! My newborn was just 10 days old when it happened. I do think the management is great! They are way better than the old management. Super friendly and really try to make the residents happy. Its just unfortunate that the heat all year, mosquitos, smell of sewage and constant late night fire alarm awakenings have all made us leave this place! Avalon is the same price and we lived there previously. I would highly recommend that apartment over edgewater. Especially if you are willing to pay this price for a rental! Otherwise, I suggest going on craigslist and renting a condo...way better deals! read more

I have been living here for about a year. This place sucks. I've had my car broken into twice. Management doesn't return calls when they say they would. They're now remodeling their office and have stated that they're no longer accepting packages for residents since their temporary office is too small. We have had numerous break-ins in the building this passed week, but the break-ins have been pretty consistent for the entire time I have lived here. Why pay 350$ a month to park in a garage if it's going to get broken into? The manager, Bentley, is one of the most incompetent people I have met. His response to all the break-ins : "it's not our responsibility to protect you here at edgewater, our responsibility is to have a place for you to live!" And his response to suggestions on raising the security of the building: " we will look into it, but these decisions are made on a Wall Street level so I can't say anything with happen". What a f*cking joke this guy is. It's your responsibility to maintain the security of the building. I pay 5k a month to live here and I don't feel safe. And his side kick Heather can learn a thing or two about customer service as well. Feels like I'm talking to an attorney every time I mention an issue I am having. On top of the issues mentioned above, this place has a major fruit fly/mosquito issue. Do yourself a favor and don't move in here. read more

The edgewater is great. Love the location and amenities are great. Sindy and Arthur are so helpful!

There is a leasing agent there named tate that is amazing he is the best wouldn't go anywhere else love him and the Egdewater property office they have been the best when u need something just go to them and it's done amazing place to live and the Edgewater family is great wouldn't live anywhere else read more

This has hands down been the worst place I have ever lived. We moved in March of 2016 and upon signing our lease, immediately regretted it. My husband and I have both had our cars broken into when they were in the parking garage which we pay a lot of money to have assigned spots in. Additionally, they've started to keep dumpsters full of trash in front of our apartment for days on end. We can smell the trash from our apartment and wake up in the morning to bums "dumpster diving" outside our window. Lastly, they installed new blinds in our place which don't provide any "blockage" from people on the street seeing straight in. To have privacy, We have to have the blinds fully closed making our entire apartment a dark dungeon and not a happy place to be in. When all of these things have been brought to the complex's attention (multiple times) they refuse to do anything about any issue. We pay over $4k per month for a place we absolutely hate living in! For anyone who hasn't already signed a lease...RUN!!! read more

Gorgeous apartment complex. Nice landlords that always try to help. Tate is awesome too btw!

Totally waste of money! They charge a lot of money and you think you're going to get a good service but unfortunately you end up with broken garage gate (for weeks), whenever rains water seeps into under the cabinets (so, a lot of mold. They fixed it three times by the way), the doors don't seal (we're fed up with bugs and spiders even after front office sent pest control), poor security... And at the end of the day after your lease is over, they raise the rent ridiculously high but your apartment goes on the market and it's leased for less than even your current rate. I would give zero star but unfortunately yelp doesn't allow me to. read more

Had I written this review just a few short weeks ago I probably would have given an additional star. I've lived at Edgewater for about 18 months and although I've never personally been a victim of crime while living here, recently information has been coming out from multiple residents who have experienced various incidents ranging from apartment break-ins, bike theft, car break-ins, etc. The most alarming thing to me about these incidents is that until several residents starting making a lot of noise about the issues on the property's public message board, the rest of the community was not made aware of these problems and management seemed to be doing very little about them. In response to public concerns displayed around the most recent incidents, management held a community meeting last week (the first since I've lived here) to discuss security concerns and I was shocked to hear the Community Director stand in front of the group and announce that the management team is not responsible for our security and is here "to ensure the integrity of the building". While I agree that they are not responsible for my security I cannot believe that such an insensitive statement was made to a group of clearly concerned residents. Only time will tell if the management team takes the security concerns of its residents seriously and whether they follow through on some of the action items discussed at the meeting but for myself, it doesn't really matter because I've made the decision to leave when my lease is up for renewal. Aside from the extreme distaste I have around the overall handling of the security incidents and communication about them to the residents of the community, I also just generally feel that the management team here cares more about attracting new residents to the building than they do about keeping me as a client. Some examples: - Told by management recently that they will no longer accept packages for the next 3-4 months due to lack of available space during construction in the leasing office. MAJOR inconvenience given high volume of package deliveries in this building. The Amazon locker was previously removed (which was awesome!) and since USPS won't deliver to the new replacement locker system combined with management's refusal to accept packages this means Amazon packages may or may not find their way to you as they are all just thrown in the open area in the mail room if they can't fit in your mailbox. I can't believe management wouldn't work harder to address this problem considering how important residents have stated this service is to them. Instead we've been told that per the lease agreement, Edgewater is not obligated to accept packages on our behalf and rather they are doing it as a courtesy - yet this is a major item they push as a selling point when you sign up to live here!! - We were also told when we signed the lease that there was a guest suite available in the building that could be reserved for visiting family members or friends. Shortly after we moved in the guest suite was removed and we were told that we could instead utilize the guest suite available across the water at Channel Mission Bay. Certainly not as great as having one here in the building but the bigger issue is the fact that on several occasions when we tried to book it we were not able to get a response to our requests. - Due to slow (or no) response on minor maintenance requests we have resorted to fixing most things ourselves where we can including fixing doors that wouldn't latch/close properly when we first moved in. - Outdoor fireplace was broken for months despite repeated maintenance requests to get it fixed. The biggest frustration was lack of communication as to when and whether or not it would even be fixed, our tickets were simply closed with 'this issue has already been reported'. - We were told the blinds were going to be replaced many months ago and yet we still have these old, very dirty and broken blinds. No communication from management as to why the delay and when we can expect them to get this done. - Appliances are old, very loud, and washing machine in particular keeps breaking down. When discussed with management we were told that upgrades in general (including appliance upgrades/replacements) are only done when apartments become vacant. We have seen apartments getting upgraded after people leave yet there seems to be no option for those of us who want to stay to have these same upgrades made available to us. Clearly they are more interested in attracting new residents vs keeping the existing ones. We've been looking at other buildings in the area and I feel that for what I am paying in rent at Edgewater there are other better alternatives available where I will be getting more value for my money including more sophisticated security systems, concierge, modern appliances, etc. etc. Management may or may not be better elsewhere however, at least I will get to enjoy the honeymoon all over again. read more

What really ercks me about this place is the staff first and for most by planting all these fake reviews do they think that people that dumb not to notice the inconsistencies??? All of a sudden this place goes from the worst *h*thole you could image all of a sudden people love this place??? They must think people are as ignorant as the staff in the office!!! THIS PLACE IS A LEMON!!! Oh and i love Teresa B. she HAPPENS to only live in UDR properties (the company that owns edgewater) she loves 2000 post so much she just had to move to edge water the same day she yelped on how great 2000 post was! I have lived all around the world for the past 8 years. From hostels in Australia to Guest suites in China to "super 8's" in Nicaragua and beyond....... Hands down this is the worst place i have ever lived in!!!!!! Since I'm speaking about the staff i will start with them. The staff has change over a few times since i have lived there and it has gone from bad to out right unacceptable. The only decent person in the office is Tran(sp) i believe she has good intentions and really wants too help but its hard , when who and what you have to work with is pathetic. i may only have this view because my interactions have been limited with her. The pissed off German guy is just that, Always pissed off i can tell you if i treated people and spoke to my fellow working professionals the way he speaks to people he comes into contact with i would be fired ten times over. It always makes me laugh when i walk in there and they speak to me like I'm the scum of the earth i ask myself " If it wasn't for the discount could these people even afford to live in this complex????" The manager is is a strung out sarcastic fool who will tell you what you want to hear to appease your mind. He is almost as rude as the German. People are always having issues with their water in this building...Hot water is a commodity i think they must charge you extra for it because i rarely have it. I've spoken to people on other floors and they have the same issues. The management have all told us the same thing...You are the only one with this problem. They do very little to address your concerns. And when they do attempt to address your concerns they TRY to make u feel as though they have have gone above and beyond the call of duty when that is their job!!! Nothing is ever their fault either. Don't ever renew because they over charge you! They have a resident that charges people to train in the Gym that is part of the building and it is a pain when you are trying to use equipment and she has 3 of her friends (who mind you DON'T live in the building) taking up half of the area. Moreover it reduces safety when the door is propped open so these people can just waltz into the building anytime they wish...And to top it off the office staff promote this!!!!! Please Please for your own peace and mind choose another place to live. The stress of dealing with theses people is not worth it!!!! You know the current staff may be nice when you go in to tour the community but once you sign that contract all bets are off!! Read the other (REAL!!!!) reviews and judge for yourself! read more

I've been here for 6 months, and the staff has been very helpful, problem-solving and addressing all concerns with professionalism and respect. The nice thing about a complex is that someone is usually in the office from 9am-7pm so if you get locked out, have a question about the neighborhood, or need a package intercepted they are available. Special thanks to Sindy who's come through many times with quick favors to help me out when I get tied up at work, thank you so much!! read more

First of all, I rarely write reviews, so if I do get around to writing one, that's because I have a serious bone to pick. I also noticed that my review doesn't even show up on Yelp unless I'm logged in. I can't begin to tell you how relieved I am to be out of this nightmare of a place. If I can help others not make a bad decision, then I will feel something good has come out of it because you will never regain the time you lost over your bad choices. I feel like I've aged at least 5 years from the pure misery of living here. A day had not passed that I didn't shout, "GOD, I HATE THIS PLACE!!!" To be fair, the experience wasn't all negative. They've never lost any of my packages. The staff is pretty nice when you have to deal with them considering all of the complaints they receive. But after having lived at Paramount in downtown (the best) and Avalon at Mission Bay (not too bad but very expensive), I would advise to fork out the extra cash for peace of mind. I read somewhere that the owners of the building paid record prices for this building. Therefore, they are itching to raise rents ASAP to recover some lost moolah. What enticed us in the first place was the initial lowered rent compared to similar buildings in the area, and Avalon was raising our rent to an extra $300 per month to renew. Sure enough after our lease term, Edgewater sent us our renewal with the same extra $300 per month during the RECESSION, so moving out was a no-brainer. However, even if they had LOWERED our rent $500 per month, we definitely wouldn't have renewed anyway. Even after reading these horrible reviews about this place and you decide you must rent here for some reason, DO NOT rent a south-facing unit. If the temperature outside reaches 68 outside, it becomes intolerable inside because it is at least 20 degrees hotter even with fans on. Also, you'd better arm yourself with cans of Raid because those screens don't keep those mosquitoes out. If you are looking at units on anything above the ground floor, notice how hollow the sound is when there should be some concrete between the floors. High-rises typically have around 8 inches between floors and low-rises usually have much less. Edgewater has NO CONCRETE between the floors. It's not realistic to live in the city and not expect a certain level of sound, concrete or no concrete, but you shouldn't have to pay luxury building prices for such negligence. In short, your luxury rent will buy you: bad sewage smell year round, mosquitoes lingering around for more than half the year, hot stuffy apartment with no breeze, lousy drunk neighbors that wake you up at 3:00 AM if you leave your window open (not doing so is NOT an option), crappy ass TV that's already installed in the living room (if you have a better TV that you want to install, it's an issue), lousy free cookies, cheap ass building that vibrates due to people walking and closing doors (seriously, I was in the building when the last earthquake happened but didn't know about it because I was so used to the vibrating building), stacked laundry machines that left our clothes smelling like ass and water stain residue on your clothes, free closet organizer that is way too little for the space (when we moved out, I rediscovered items in my wardrobe that I didn't know I had due to being hidden in the "organizer") Keep looking. You can do way better. read more

If I would've reviewed this when the prior management staff was still there (Arthur), it would have a much better rating. A few key things to note: we moved out in August of 2015. We did not receive our full deposit back and have emailed and called several times asking for an itemized list along with receipts as required by law within 30 days of moving out and they won't send them. I asked them over the phone the the charges were for and they gave me a BS answer. One expense was for carpet cleaning...problem being, they replaced the carpets in the remodel when we moved out so I highly doubt they first had the carpets cleaned...please. Probably one reason they can't produce receipts. Besides not getting all of our money back and bunk charges, they couldn't have cared less about the safety of the tenants. All they care about is the unit itself and if that is being damaged. They had security cameras that did nothing...including in the gym but the TV still managed to get stolen twice. Multiple car break ins, and apartment break ins. They would leave notices on apartments for scheduled maintenance or other issues, however they would be left on for weeks. Out neighbor was out of the country for a month and when they returned, the notice was still there. A nice invite to burglars that the apartment hadn't been touched in a while. Rent goes up just about as much as possible every year, but the things that matter to tenants most don't get addressed. Instead they spend money on random shit like life size chess pieces. They claim they don't have say about how money is spent because they are a publicly traded company but it's really they just don't want to do anything about it. Also, if they hold a meeting for the tenants to discuss issues it's at the most inopportune time for anyone working normal business hours. It just went downhill while we were there and it's ridiculous to see anyone pay that much money for a company who couldn't give two shits about you. read more

It has been exactly 30 days since I moved into my loft-style apartment at Edgewater. To my delight, living here has been an awesome experience. First, the staff at Edgewater has great concern when a tenant isn't 100% satisfied, so they have personally made sure that my moving experience was a pleasant one. Along those same lines, I was pleased when they recommended City Movers to help me under a short notice...I moved on New Year's Eve! Second, the building has a fitness center that has negated a need for me to continue my expensive health club membership. Third, if you are a commuter, Caltrain is less than a 10 minute walk. This is not only great for the environment, but the scenery is also pleasant along Mission Walk. I love the community feel, as well as the pet friendly environment. So far I am still excited that I made the choice to move here. Oh and the other great thing is that some apartments come standard with flat screen TVs. All of these are incentives that don't come standard at other places I visited in the city. read more

We have been here for 10 months and initially thought it was an okay place to live. It is close to work, has a gym, and offers the residents treats on Wednesday night. But all this "fluff" covers up some serious health and customer service issues lurking behind the shiny, pretty veneer. First of all, as soon as the temperatures reach 65 degrees outside, the temperature inside our apartment sores to at least 85 or 90 degrees. It is so hot, we leave our sole window open all day, with a fan perched on the windowsill that stays on all day as well. One night, around 3 months ago, it was so hot we decided to open the door that leads out onto our 3" X 3" "balcony". This was a HUGE mistake. By 2am my husband and I awoke to numerous mosquito bites. Needless to say, we got no sleep that night. Since the initial mosquito infestation, we have had numerous recurrences, at least 5 come to mind. It got so bad we complained to the leasing office and they offered to put in a work order. The work order was placed and the following day the maintenance person showed up at our door and said "Well, there is nothing I can do about mosquito's" and left. What a gigantic waist of our time, and his. Also, completely unsatisfactory on the level of customer service. This past week, we have had a severe issue with mosquito's, the worst yet, and have not slept in 3 nights. It is SOOOOOO hot in our apartment, but we can not open any doors because of the f*****g mosquito's. We have to sleep in sweats and socks to keep from getting eaten alive, but then they bite our faces and hands. I even bought insect repellent, which seems to be ineffective. We have no idea how they are getting in. We NEVER open the doors, only to exit and enter the apartment. This has turned into an ABSOLUTE NIGHTMARE and we are considering staying at a hotel so we can get a little sleep, can barely function right now. We are also concerned about our health, due to the massive amounts of diseases mosquito's carry. We will complain again today and see what happens. This is our major issue, but it does stink like sewage quite often. The elevators are EXTREMELY slow and I agree with the other posts that the construction is shoddy and the walls are extremely thin. I think my upstairs neighbors are gymnasts practicing for the Olympics. This place is not worth the $2500 we pay in rent every month, God that is obscene. Can't wait to get the hell out and move into some place with ventilation and screen doors. DO NOT MOVE IN HERE!!!!!!!! read more

I moved in here a couple of months ago and just received my 1st water bills. The billing period was no more than 18 days and the total was close to $80!!! Today, we all got a new notice stating the apartment will begin to charge all renters another lousy fee of having HOT water. That's like paying over $100+ for a tiny junior bedroom with a SINGLE occupant!!! I've never needed to pay for water, trash, or hot water before in SF. This is insane, guess I will be moving for sure once my leased is up.... read more

Living at Edgewater has been an all-around disappointing experience, and I am counting the days until my lease is up. Here are a few of the problems that have contributed to my lack of enthusiasm for this place: - Totally overpriced - They do not make it explicit when you move in that in addition to the exhorbitant rent, you will spend $100-130 a month on water and garbage fees. - Poor construction, making noise a serious issue between apartments. Maybe its just me, but if I'm gonna spend $3200+ a month for an apartment, I don't want to listen to the MFer's above, below and to the sides of me bickering, playing music, stomping, having sex, etc. - Rude, incompetent management - don't even get me started. Perhaps it was presumptious of me to assume that by spending a fortune on rent, I would avoid being treated like a piece of s*** by my landlord. My bad. Everyone who works in the management office is either an a-hole, or really unintelligent, making it impossible to get anything successfully addressed. - Horrible smell from the water behind the building - Non-secured parking garage (that costs $200/month) leading to break-ins and a general sense of insecurity - Absolutely NO parking for guests. Unless my friends can easily take MUNI, they literally can't come to my place, because there is NOWHERE to park near the building. I want to emphasize that I do like living in the neighborhood, and will likely find a place in another apartment building around here when I move. The proximity to Caltrain is wonderful for South Bay commuters, there are lots of great restaurants to walk to, there are two MUNI stops within 2 blocks, and you can walk to the heart of downtown in 30 minutes. So, move to SOMA, just stay away from Edgewater. read more

I've only lived here 5 months and haven't had the experiences mentioned below. I'm a big Giants fan and that's what brought me to edgewater. So far I have found the staff to be helpful and hopefully that will be the case during my stay. read more

I recently moved here from rockridge, i was living in a good place, but this place is great! Very well maintained, lounges are open, places to walk and as an Architect, i must say, i like what i see. My apartment is comfortable, and i can honestly say i moved in to the right place. Furthermore, the staff here is exceptionally fast at finishing things and responding to my requests, and leave me with a gentle smile whenever i run into them. It is close to my work, and when i am done i usually walk on the canal to unwind. There are really exceptionally great restaurants down the street, and access to MUNI and CalTrain. The smelll from the sewage by the caltrain tracks is too far to smell from here, so i didn't see any problems. the only time i can smell it is about 300ft south of the building, which is not in the vacinity, and about 100 ft north on mission walk, but not AT the building. Elevators are fine, the TV in the lounge is great (with a fireplace!), and there is a business center for whenever i need to do some work and printouts. I haven't hit the gym yet, but from what i have seen it is clean, and really there is a great maintenance crew here. they keep the place smelling great and cleaning everyday. i can now say that if i invite friends over i can be comfortable showing them around and not avoiding areas like i did in my previous place. My apartment is well insulated, and i am pretty sure i have everything i need. I am also thankful to the ladies running the office, because they keep taking care if i need anything to be up to date with what is going on. Thank you. read more

Perfect location if you commute to Silicon Valley. I liked the apartments, especially their 2 bedroom with enclosed patio. We couldn't lease because roommate decided to get engaged and will relocate to Marin next year. I will definitely check EW out again when I get a new roommate. read more

This place sucks so bad. I've been here since December and ever since the new managment took over, it has gotten so much worse. as a small but typical example, there was a cigarette hole burn in the carpet and the cig butt laid there for five days before the mgt team ever picked it up. yes i could have picked it up sooner as i had other pieces of trash but i wanted to see how long the lazy mgt and other tenants would take to act on it. lots of loud noises and parties in the buidling. the smell of the creek. the 2 am fire alarms. the fire doors also closed. the totally stupid leasing staff. and RIDICULOUS rents. now they are offering freebies because nobody wants to rent here. DON"T MOVE IN!! read more

Excellent facility. Not only does it have luxury accommodations and facilities and well managed, it is affordable by San Francisco standards. It sits on an open Bay with promenade between it and the water, great place to walk dogs. Really lucky we found it and they had an opening. read more

WOW I don't understand why there are such bad reviews. So I have lived here for 3 years and I have never been happier. I had one goal when I moved to San Francisco and that was to have a washer and dryer in my unit! Edgewater had just what I needed and more! This place is actually really awesome and the staff are great! I have never witnessed a bad attitude from any of them and trust me they know me well after all the packages I have had to pick up, cookies I sneak over to snag, quick hellos as I pass by and so forth. Edgewater is very flexible and usually will do just about anything if you think to ask them. It has been too frequent that I find myself extremely busy and unable to pick up the darn package that I can never physically retrieve before the office hours. So I kindly request that they leave it in my apartment for me and they do with no questions asked. They recently installed brand new carpet about a week ago and it is very nice! LOVE IT! They recently went through new management and Fred is a doll! Love him! Everything is always kept very clean, it usually smells very nice in the halls, yes there is an occasional whiff of the sewage that sneaks through the street sewage caps, but honestly its not that bad. I ride my bike everywhere so you would think I get the worst of it, but nope hardly think of that! The River channel next to the building is beautiful! The neighboring architecture and landscaping is beautiful and peaceful. I consider this area a hidden gem of the city because it is the perfect balance of a little inner city escape and a beautiful serene atmosphere and happy people. This entire area is extremely safe! I once left my laptop on one of the benches for an hour! Once I realized I forgot it you better bet that I sprinted with all my heart to go find it. And look there it was just sitting there waiting for me to find it. If you were in any part of the city it would have been stollen from you whether you were holding it as tightly to your body as you could or not. Yes, there is construction going on on the other side of the channel and yes the pounding can get a little excessive after hearing it everyday for 3 years, but honestly I tend to forget it. I hardly ever think about it. I am usually on the go, super busy that it doesn't even cross my mind. SO I will have to say this area is ideal due to all the wonderful things close by! SO as I mentioned earlier I ride my bike everywhere, so that means I do not own a car! I would never pay $275 for a parking spot! Luckily there are two perfectly ready for use Zipcars in the garage, as well as others with in the area that are in other apartment complexes garage that are at your convenience. I HEAVILY rely on these cars, especially to pick up groceries. I freaking love that quality about Edgewater! Trader Joes is around the corner, Rainbow Grocery is very close, Fitness SF is extremely close, Caltrain couldn't be any closer, The Mission bay area has a free shuttle to residences of Berry street that take you alllll the way to about 5th and Market right in front of the Powell Bart station! Love that!!!!! Megabus is right next to caltrain, which convenietly takes you to Sacramento, Reno, LA, etc and back for a VERY cheap price!!!!!! Philz coffee is right there! And they have an app that you can get to order ahead and skip the lines!!! Bonus points! Panera and there staff are all angels! TOTALLY nice, loving, they remember your name, and just a joy to have an amazing salad. Seriously this area is legit! Edgewater lets you bring pets which there is a doggy park around the corner and a doggy daycare just around the other corner that comes to your apartment, picks your dog up, takes it for a walk and puts it back. WOW! It is a beautiful place, beautiful area, beautiful facility and amazing amenities. Give this place a shot because honestly you would be missing out on a really great place. read more

Elizabeth and all the other staff including Henry, Arthur, and Cindy have been very helpful with our moving in. They have been quick to react with some minor work in our apt including changing parking a few times. I love edgewater and the vibe in mission bay. Would recommend this complex to friends read more

I just moved out of Edgewater Apts. at the end of August. Run and run fast, far away from here and save your money! The place looks nice and all, but trust me, there is issues there! I lived there for 6 months and they have outrageous rents and upcharges for leases shorter than 12 months. Also If you are a fan of sleeping, you better be on the top floor or forget it! And moving in and out is a nightmare too, you can reserve the loading dock, but someone still might be in it at your time! The only nice thing is the gym is really nice, but that's it, check out somewhere else! read more

I have been visiting friends that live at this complex for the last year. I have enjoyed my visits so much I have decided to move in myself. The location is great , (clean and new) and it never gets foggy, very important in S.F.! I find the staff very helpful and nice and the units to be worth every penny it costs to live here. My friends live in the back facing the water and the view is amazing. I have chosen an apartment facing the front and that view of the city scape is second to none! I do remember the alarm going off on one of my visits but that problem has been resolved now. I have worked out in the gym which has all the equipment I like and take my dog to the dog park which is in walking distance from the apartment. I like this place! I have even heard they are going to be doing an" Art Gallery" in the lobby area which I think is really cool. read more

I've lived here for a couple of months now and after reviewing what people have said on yelp I feel there are a couple of very important issues that need to be sorted out....or at least thought of in a new, more critical way. First, this is a new community...like any business getting off it's feet it takes time to work out the kinks. One thing that is obvious after looking at the reviews is that there are less since the new management has taken over about a year ago. In a way, no news is good news. Second, I want to bring up the point about noise and smell. This neighborhood used to be the slums. I remember coming into the city on calTrain in 2007 and this neighborhood was scary. There is still a large number of homeless people in the area, but they are becoming less and less numerous as the area becomes gentrified. I feel like, if you choose to live in this area, then you know and understand that they exist. The noise is usually the sound of people breaking into locked dumpsters (which many of the communities have put on to ensure that the streets remain clean) or garbage men. There is also the smell, but this too is a fact. If it that bothersome there are other places in the city that smell better. Third, the price. It's expensive. And it's the market. That's just how it is. It's unfortunate, and I don't like my rent being increased either. It's not the managements fault. It's the corporation. But here are the perks: Edgewater is clean and quiet. I often come home late from work or dinner with friends and I have never felt that I was in an unsafe or like i was in a dangerous environment. The strolls along the canal are wonderful in the mornings. It's a dog friendly community. There is plenty of space to hold events. And I must say that some of the community events at Edgewater are a nice way for everyone to come together and get to know one another. I really love the location. It's easy to walk almost anywhere. I feel like this building is on the boarder between different areas of SOMA. The first being the parts closer to AT&T Park and Embarcadero. Newer shops, plenty of Starbucks, pubs, ect. But I love areas that are a little more edgy. We're not far from the design district, there are so many colorful shops along Folsom. Good bars. Kind of kitch, but nice for a younger crowd. Good clubs. Good cafes. Good street art. I like that I can be downtown or at bart in 20 min. There are endless public transit opportunities. Living here is really about weighing the pros and cons...if the area jives with your lifestyle then the price becomes less relevant. If those details are what drives you mad then there are other places to live. read more

ahh edgewater. luxury living at its finest... would you like neighbors that argue/scream at each other so loudly you feel the urge to report a possible domestic abuse - check fire alarms that go off for no reason at 4 am? double check. smokers who smoke underneath your windows at all hours of the day? we've got that. tenants who like to hack phlegm incessantly off their balconies? we've got that too. a sewage treatment facility which makes you either dry heave as you pass by or convince your guests that you have some sort of irritable bowel issue? we'll throw that in at no charge. yapping dogs which are guaranteed to wake you at all hours? check. its ok, their responsible owners take them to the parking lot to relieve themselves and not pick up after them. thats right, the ammonia is what we like to call "aroma therapy". the good news is sometimes little sparky cant hold it till he gets to your parking lot so he may leave a little gift for you in the hallways or elevators. we will do our best to make sure your upstairs neighbors will make stampeding sounds at all hours of the night to give you that "white noise" that will cover up the city sounds coming off the exit ramp down the street too. on those hot nights where our lack of air conditioning makes you open your windows, we'll make sure the mosquitos suck you and you loved ones dry. in case of emergency, we have "emergency hotlines". these will take you to voice mail which wont be checked or responded to for over a week. we like to think of this as positive thinking. please remember that your parking will be an additional fee. we promise we may or may not enforce your reserved parking space so that others may take your reserved parking space at their convenience....and stay parked there for over a week...all for the meager $3,000+ a month. in an effort to ensure these quality luxury experiences continue, we will have to raise your rent often. so sit tight. you will be expecting you to pay more when we bug you to renew your lease. i dont know who i am mad at more- edgewaters substandard living conditions and ridiculous rates or myself for allowing to be taken advantage of for so long. read more

This review is based on my experience of living in there for 3 months (Feb-Apr, 2012). My overall impression was really good. Highlights for Javier, a very pleasant and helpful leasing consultant. There I also met gentle and friendly neighbors from all around the world. The infrastructure is nice in both the unit and community common areas. I didn't face any smell/mosquitos as some people say here but I used to wake up with the impact noise from the garbage truck by 6:30-7am. Well, that was quite annoying, so I turned it into an alarm to go to the gym before work :) read more

Moved here a little while ago from Avalon. The pricing for a 1 bedroom was very doable and about 500$ less than Avalon. Everyone is super nice and personable. I would recommend to anyone. read more

This has been my best apartment experience. I moved into the city for work from a home I owned in San Jose about 5 years ago. I have lived in several different complexes in the Bay Area and Edgewater has been by far the best. Their floor plans are so much larger than most other apartment buildings. My dog is my family and we just love the convenience of the nearby park. The new office management has been great. Just yesterday I called because I needed some maintenance done in my apartment and they showed up the very same day. My lease is up for renewal and with the service I have received in the past 6 months; I am planning on staying at least another year. I highly recommended Edgewater to my friends, co-workers or anyone else looking for a great place to live. read more

I've lived at Edgewater for about a year and I really like it here. The location is great and everything I need is within walking distance. The staff seemed a bit disorganized at first but things have improved greatly in the last couple of months. The new manager is professional and approachable. The mosquitos are an annoyance, but I appreciate that the office proactively sent out a notice about what they were doing to help, and that all my window have screens. Parking is pricey, but this is SOMA. I recommend this place to anyone who can afford it. read more

I just moved here from the midwest. I had an agent show me several complexes in the SOMA area and I settled on Edgewater and feel great about it. I have been here several weeks and I have had nothing but great experiences so far. The Complex. I really like the area. The grounds are well kept, walking distance to grocery store a few restaurants and the Giant's stadium. There is a free Mission Shuttle and can walk to the CalTrain station. It is very pet friendly, lots of grassy areas and a dog park down the street. It is in an area that is undergoing lots of development but I found the construction across the channel far enough away that it did not bother me at all. The place is in an urban environment but I found it to be one of the quietest places I looked at. The facilities and amenities are terrific...great gym, business center, lobby area, social area, grill area, etc. Probably more than I would use but I think it adds to the total package. Lots of tenants have dogs so it was great to be welcomed by other dog lovers. The hallways and elevators, mail area and lobby's are always clean and welcoming. The garage is clean, orderly and roomy as I had an SUV. The Unit I am on the top floor and most units seem to have easy access to elevators and stairs. The top floor has a free coffee maker so the smell of fresh brewed coffee is great in the morning. My unit is a two bedroom and the floors and appliances are terrific. Everything worked, the unit was sparkling clean when I moved in and it felt brand new. I have not heard any noise from TV, Music or dogs inside. The units seem to be rather well insulated and quite. I had one panel from my vertical blinds fall off after moving in and it was fixed right away. The Management Team I could not ask for better support and treatment from this team. I has some of my belongings delivered before I arrived and they took boxes up to the unit and dropped them off. I arranged for furniture delivery and they were very helpful. They answered all my questions and helped me with the move in process. They were also helpful in the on line account set up and rent payment process. I was always treated with professionalism and courtesy and am surprised by the other reviews here as this was not my experience at all. Of course the rent and parking are high everywhere in SF (compared to the Midwest) but I feel, relatively speaking, I am getting a lot for my rent. I found Edgewater to be comparable in cost and amenities to other places I looked at. I looked at a dozen places before choosing Edgewater. I came to SF hoping to have a great view of the downtown skyline, the bridges or the water. But it was a combination of the grounds, the amenities, the location, being so pet friendly, the unit and the management team that caused me come here. I have an ok view but was willing to compromise on that for the other things I was able to get. I have no regrets or even complaints and would recommend to anyone in a similar situation with similar needs. Paul read more

The staff are super unfriendly and despite having high service charges and fees for everything, will not lift a finger to assist you.

I lived at Edgewater for just over two years, having moved there in November 2007 shortly after the apartments opened. I moved out in January 2010. I lived in two different units during my time there. The first year I put up a lot of problems associated with a new building (fire alarms, cold water, leaks) and also dealt with an odor and mosquito problem from the canal. By the end of my first year, the management team was better and things had improved so I moved to another apartment in a courtyard to get away from the canal and cut down on the road noise. Also being out of the sun kept the apartment temperature more reasonable -- it was a sauna in the first apartment that faced the morning sun. While the apartments were okay, the thing that bothers me the most about my 2 years here is the amount of money I feel I wasted renting an overpriced unit where you are nickel and dimed for everything. In addition to paying extra for parking and for all of your utilities, you also have to pay part of the common utility costs for the building -- which averaged over $100 a month (and fluctuated based on how many empty units there were at the time of billing -- fewer renters and the rest of us have to pay a larger share of the common costs.) They even charge you a fee each month to prepare your online bill! Having lived in several apartments before, be forewarned that this is the only place I have ever lived where nothing is considered as normal wear and tear. When you move out, you will be charged to have your carpet cleaned regardless of whether it needs it. You will be charged for any painting that is done in the apartment, regardless if it is normal wear and tear. The motto of the corporartion that owns this building must be to suck as much money from their renters as possible. I have moved now to a brand new apartment building in the East Bay with parking included, all utilities included, granite counters, stainless steel appliances, and better service all around. The rent is less than half what I was paying at Edgewater for the same size unit (yes, you read right -- I am saving over $2000 a month). I decided to write this review to let would-be renters know that if you have money to burn, you'll love Edgewater. If not, you might want to look elsewhere. Your bank account will be glad you did. read more