strawberries are not red everything was very expensive for the strawberries that are not ripe

Came into the store on a Monday afternoon around 2pm Shelves with treats were almost empty, waited in the lobby for about 5 minutes until I seen the first employee come out she was rude and had attitude the whole time speaking to me. I went in to use a reward that I had for a sweet treat and she rudely told be that it would take at least 10 minutes because she had nothing in the store. read more

Best service I have ever gotten! Love the fruit so much, definitely recommend!! 10/10

I am trying to get the corporate office attention. I ordered online to have chocolate covered strawberries and flowers delivered to a friend in grieving. Delivered on 11/17/2020. When my friend sent me a picture to thank me. They are disgusting. I called customer service I was routed to my local store. They didn't have record, they tried to call around and they couldn't find it and they promised a call back that didn't happen. I tried the online customer service messages and no response. I need someone to contact me about the nasty composition that was sent out I use edible arrangements as they are usually beautiful and uplifting. That in the picture seems like someone dove on the dumpster found some strawberries and dipped in a lot of chocolate to mask them. Please contact me read more

Edible Arrangements - Look at this strawberries. This was $80 - Gift Shops Near Me - Haverhill, Massachusetts

Terrible customer service! I have been a regular customer for years! On July 1st I placed an order. The website gave me the option of delivery on July 4th. I learned through embarrassment on July 5th that the arrangement was not delivered because the store was closed for the holiday! NOT EVEN A COURTESY CALL OR EMAIL LETTING ME KNOW!! I have since filed a complaint with the corporate office who said the store would contact me within 48 hours. THIS NEVER HAPPENED!! I have come to the conclusion that this store just doesn't care!! Terrible, terrible, terrible way to run a business!! This contradicts all previous excellent reviews I left. I am very disappointed and will NEVER order from you again! read more

We purchased a bouquet online, to be delivered to the home of family when a loved one passed on, and many relatives would be coming in from out of town to gather together. The delivery was made on time, and we heard that the bouquet was appreciated by many over the course of a few days. Thank you for this nice service that not only is a tasty treat, but brings a little brightness and happiness into the home. read more

What a great product but even better location. I ordered an arrangement for my father in law for his birthday. Not only did they deliver it to him in a timely manner and have a great presentation. They were kind enough to bring it into the house for him (he has limited mobility) but went above and beyond when the delivery driver sang him happy birthday! He talked about how nice the driver was and how pretty and delicious the fruit was. Thank you and will definitely use your location again! read more

I ordered a Easter arrangement and it was completely worth the money! Apples, strawberries, pineapple, grapes, chocolate! What more could you ask for?! I decided to pick it up because they are only 3 minutes from my house. They were open for a few hours on Easter morning. The clerk was very friendly and brought my order out quickly. The store is small but clean and bright. My family had dessert options of cake and fruit and was pleasantly surprised the fruit was the most popular. I will definitely order from again!! read more

National Dipped Fruit Week! National Dipped Fruit Week! Oh yeah Momma it's National Dipped Fruit Week! Call you mom, your sister, your aunt and your grandma and tell them all it's National Dipped Fruit Week!!!!! off key singing :::dipped fruit, dipped fruit, oh how I love dipped fruit::: Hey, if you didn't know, it's National Dipped Fruit Week! Get yourself down to the closest Edible Arrangements and tell 'em you are celebrating National Dipped Fruit Week! They'll be thrilled to hear it! What the hell does that mean, you ask?? Well, I can't believe you don't know but I'll tellya. It means just 10 buckaroonis for a box of 12 pieces of amazing dipped fruit that usually retails for $25. The upgrade to 5 stars is because they apparently figured out that banana and apple are my fave's and so the box is 1/3 banana, 1/3 apple, and 1/3 strawberry. Ho yeah dipped fruit! It's gonna be a goooooooooooood week! read more

Sent this to my aunt for Christmas as she was hosting my cousins. All of them said that not only did it look great, it tasted great. The delivery was on time and that was appreciated as it was on the weekend. read more

This place is awesome. I placed an order online a day prior to V-day and my order was ready per assigned time slot, even with the phone ringing off the hook while I was there and all walk ins were turned away. I had a question about my order prior finish the transaction and the lady on the phone was very helpful and answered all of my questions. I will definitely come back again! read more

I've ordered many Edible Arrangements as gifts, typically on-line, and the ordering process has always gone well. One store and its drivers went to great lengths trying to get the product to a recipient who was not home during several delivery attempts. I've gone into various stores and they have always been very nice and helpful. When I've eaten their fruit, it has always been delicious. Once there was a problem when we were having below zero temps where it appeared the fruit froze then thawed and ended up watery. The store brought a new order over. Never a problem, always outstanding customer service. read more

This is the best place to go for a last minute gift or even a planned one. Everyone loves getting fresh fruit and delivery is available. My family loves the chocolate dipped one's. Make sure that you join the rewards club for a free chocolate dipped fruit box for every third purchase and a free gift on your birthday. I always order online and pick up the next day. I like the Haverhill location the best. I highly recommend checking them out. You won't be disappointed. read more

Last month, my boyfriend stopped by this location during their posted business, and they were closed. Today, he came in for the free caramelized hazelnut crunch banana that Edible Arrangements advertised today on their Facebook page. Two employees were present; one was training the other. The senior staff demanded to know where he heard about this free offer. When he told her he heard about it from his girlfriend, she asked if he saw the offer online. Then, she gave him a hard time for not making a purchase when the advertisement doesn't say you need to make a purchase. You can see it on the Facebook page. read more

We are very familiar with Edible Arrangements and find the fruit to be consistently fresh and delicious. Last week, my Family suffered the painful loss of a beloved Family member (my Brother Bill). One of our wonderful neighbors sent us a beautiful arrangement on that awful day. As usual, it was a fresh and refreshing, thoughtful gift. On the day it was delivered the City was busy on my street doing road work. There were numerous pieces of heavy equipment blocking our road. Undeterred the delivery driver hiked on foot all the way up my street to deliver the Arrangement to our door. I thought it was very thoughtful and definitely service above and beyond the call of duty. A lesser Company, a lesser Driver would have returned to the store and not delivered that day. Sorry the road was blocked, maybe try again tomorrow. Not so, we were very impressed with the effort the Delivery Driver went through (on a hot day) on our behalf. Thank you! The arrangement was beautiful and delicious. It never made it to sun down before we had gobbled up all the goodies. read more

I have ordered this arrangement twice for my grandaughters, the dozen chocolate covered strawberries, with the stuffed teddy, and my oldest grandaughter the Happy Birthday balloon, both times a huge success, strawberries nice and juicy and delicious, they loved the bear, really cute and good quality. read more

This place is so wonderful. I called VERY last minute in a panic and they delivered with a smile. the person I spoke to was sweet and accommodating... The fruit was fresh and on time (I gave only 4 hours notice) just before Christmas. I will definitely use this place again and again !!!!! read more

I have always loved them but last Christmas I had paid to have something deliver as a Christmas present the week before Christmas, they assured me it would be delivered in time. I spoke with the recipient whom never received it and had to ruin the surprise it did show up two days after Christmas which was completely unacceptable. If I was told before hand I would have had time to arrange something else but I was guaranteed and I was made to look like a fool. read more

The arrangements were on time (early in the morning), looked great and were thoroughly enjoyed by all!

They did a beautiful job on a sympathy arrangement. I even received a phone call from the driver after he delivered it! Great service.

Very good service. Very fast an efficient. My mother loved it. A little pricey but I kind of expected that. Good job guys.

DO NOT USE THIS LOCATION, I ordered 5 baskets as Christmas gifts, 4 out of state addresses were all delivered to. My Haverhill Massachusetts location DID NOT deliver on Christmas Eve day as I designated. I called them the day after Christmas, they apologized and said they would deliver a double order plus one to my address as well to make up for it. The make up orders as well as the original order never arrived, THIS PLACE IS A SCAM, MY ORDER COST ME ALMOST $100.00 AND NEVER DELIVERED BUT YET THEY WERE PAID VIA MY CREDIT CARD. read more

recipients enjoyed the fruits. however, the delivery was wrong and the help flat out lied that 'security' would not let them in.....there is no security at either delivery address. so 14.99$ for them to mess it up. the buildings are right next to each other...no security. the driver lied to boss about security and they believed their help instead of customer....nice read more