Ooooh! I am pleased to see a beautiful small local florist shop on the Heights! I recently visited…read moreAdele-Rae for a small low-light plant to put on my office desk so it can look prettier. I got what I was looking for, but also found other very beautiful plants and flowers for next time! The owner was very nice and kind. She watered my plant a little bit before handing it to me and told me how to take care of it. I also asked her about other plants and she took her time to tell me about them even though she was busy with paperwork. I just found the security guy a tad bit irritating as the shop was small and there are plants everywhere, so there wasn't a lot of space to move around. He was there every time I turn around. He kind of deterred me from browsing the plants for the future because I felt that I was watched and there's the whole social distancing and crowdedness/small space etc etc. Great plants!

It was my best friends birthday and I wanted to send flowers. Living in CA, I needed to find a…read morelocal shop to her. I found Adele-Rae online and ordered. My friend received her flowers last night and loved them! She said they were amazing and she was going to tell her friends about this great florist. Thanks again!

You will never find a better florist for the most reasonable prices than Laurie herself. I cannot…read morerave enough about this company. They have brought every single extreme floral idea of mine to life in the best way I could ever imagine. Their photos on yelp do not do them justice and I highly urge you to go check out their instagram for most recent projects they have completed. This company is the official florist for the fairmont hotel at yvr. I guarantee that once you complete an order with The Heart Company that you will never use another florist again.

Lack of confirmation on eta of orders literally came at 5pm after we went out for our nightread more

Ordering flowers via a website can be a bit stressful. I placed an order with Crystal for a…read moreContainer that looked good on the website for a friend in the Langley area. I called in the morning and requested a same day delivery, Saturday. I was informed of the total cost of the arrangement and delivery , so no surprises. I received an email thank you later in the day with a photo of the arrangement. Exactly as pictured on the website!! I would recommend.

What makes a business great? 3 things: service, service, and service!…read moreYou'll find that in abundance here. Crystal and Nancy are polite, efficient, and bring a good sense of humour to the table to boot. If you like to enjoy your shopping experience, get your flowers here!

My husband ordered flowers to be delivered for my birthday. Unfortunately he didn't notice that he…read morehad missed the cutoff time for that day delivery. Someone there took the time to read the message that my husband put on the card and realized it needed to be delivered that day. So they called him and worked it out that I would get the delivery on time! I really appreciated it, and my husband especially appreciated being my hero! And the flowers were beautiful and lasted a long time!

Unreliable delivery, false advertising on free delivery and was even told ahead of time before they…read morefailed to make my order that they could fulfill the advertised arrangement

Very nice arrangement. The flowers were are little more open than I would have preferred, and I…read morepreferred the sample shown in the photo, but all in all it was a lovely, transitional/contemporary arrangement that I felt good about as a gift.

My fiance ordered an arrangement of coloured roses to be delivered for my birthday seeing he was…read moreout of town .. he used queens park florists ..because it is walking distance from our house . now this isn't a review based off of me ordering but from the receiving end .. I was highly disappointed when I got these flowers .. the roses were just placed in the vase THERE WAS ABSOLUTELY NO CREATIVITY USED AT ALL!!!! now I've done arrangements for events and I ended up fixing this one after .. added some 4 dollar baby's breath from safeway .. trimmed some of the roses so they were different heights and also arranged the colours nicely ... Their customer service is good tho .. she called and made arrangements for me to pick them up because she couldn't get into my building and she stilled walked them home for me because it was heavy and I had a stroller and other stuff .. I mean my fiance technically did pay for delivery but it was still nice of her .. Also some of the red roses were dying very dark .. they didn't even take the time to pick the dead petals off .. Honestly this bouquet was 50 plus delivery and tax .. don't waste ur money go elsewhere ... safeway at new west station sells nicer arrangements in their fridge section and they also have vases for sale .. I'm sure for 50 bucks you could get a WAAAAAY better arrangement that actually utilizes some creativity and effort with a vase and the person who receives it will be happier .. Don't get me wrong I am very greatful that my fiance put the effort in .. I just feel like he wasted his money because the arrangement was such a disappointment and I ended up fixing it myself ... The two stars are strictly for customer service ... actual product gets 0 stars ...

I have to agree with Bec K and Cathy C. The store owner was extremely rude when I asked about…read morecertain flowers that would match with my daughters graduation dress. She was practically yelling at me saying that I should just choose what's on the floor. Busy or not, that is not how a paying customer or ANYONE should be treated. I do not recommend buying anything from here. Went to another flower shop close by called Linda's Flowers. Great service and advise from the owners/couple there. I recommend them!

Really reasonably priced and the owner was super helpful. Just be sure to call or email to see if…read moreshe's in because she may be out on deliveries. Arranged a bouquet for us and kept it at our budget. Highly recommend

Flower power!! I was in the area walking around and saw…read morethis place and right away I was in flower heaven. So in love! I grabbed a small bouquet that was on sale. The staff was super friendly and helpful. Added little water tubes for my flowers as I was not going strength home and it was a pretty hot day. This place is awesome, check them out if you're in Port Moody.

This is one of the top florist shops I e ever seen in my life! Yes that's a big statement, but I…read morepay attention and look for these things! The entry catches my eye every time with its matte black exterior and in such a quaint little strip of heritage houses and businesses! The fact that it's open to the street it's interesting, unusual and inviting. The selection overflowing with beautiful choices. Attention to detail is prevalent and so exciting to see what else there is to find in every nook! The service is really great and I really love that you can be a part of the creations because they have the big work bench as part of the space. How inspiring! I highly recommend this shoppe!

Excellent arrangements, if they do not have what you are looking for, they DO go out of their way…read moreto make what you want happen. Ive found the GoTo florist here and having experienced others in vancouver/burnaby/surrey, from experience I can say this is by far the best place to go. My business has switched our weekly orders to Lotus' arrangements and cant be happier.

I wish I had trusted the other 1-star reviews here. What I received was shockingly underwhelming…read morefor the price I paid. The bouquet was tiny, the flowers are already old, yet the cost suggested something much more substantial. The pricing vs. quality feels completely out of sync, and the presentation did not match expectations at all. This location is the much worse lotus florist than the Brentwood mall location. This experience felt misleading, and I wouldn't come back or recommend it to others. RUN. UPDATE: In response to the manager's private comment--some issues can't be resolved behind the scenes. When customers pick up flowers they've paid for and pre-ordered days in advance, they reasonably expect them to be fresh and presentable. Receiving withered blooms and leaves damaged by insects on an important occasion is unacceptable. Not everyone has the time to wait for a fix, especially on the day the flowers are needed. This review is public and remain on the top so future customers can be aware of real experiences and make informed decisions, rather than risk running into the same situation. Hopefully this review helps people out.