On Feb 12th, I ordered the Mug of Love, teddy bear, and balloon (in my son's name) to be delivered to my daughter in law's job on Valentines Day. This cost $105.51. I ordered online. On Valentines Day I received an email that their strawberry delivery had come to them late. Okay, I understand that happens. They offered to deliver on the 15th or 16th. Okay, still no problem. No delivery was made. The 19th was a holiday so her job was closed. The 20th, DIL would be gone after 2:30pm. They attempted to deliver at 4pm. It was refused. The next day, they attempted to deliver the same fruit in a white plastic bucket and teddy bear. It was bad. No balloon. I was told no store had helium in OK. At this point my DIL is pissed about it. They don't answer their phone. I just want a full refund now. I don't recommend this place to anyone. Several people in our family have done business with them over several years and were very pleased with their products and service. At this point we are all done with them and will advise against anyone else using them. They did it to themselves. read more

Edible Arrangements - Supposed to be heart shaped pineapple and strawberries dipped in chocolate. - Chocolatiers & Shops Near Me - Oklahoma City, Oklahoma

Will not be ordering from edible anymore. They took forever to deliver order, they don't get you a time window on same day deliveries you have to wait around only thing you get is out for delivery not a eta or anything. They never answer their phone no matter how many times you call. The platter I ordered the cookies were as hard as bricks ordered a personalized card and it was never delivered with order paid an extra $6.99 for it. read more

I received Order #'s W2005-536093-1-1 & W2095-536093-1-2 the Dip Your Own Fruit & Chocolate Platter, 4 Bake Shop Cupcakes, BerryTastyRedSwizzlePlatter and Thrive Farmers 3 Tea Sampler on 1-20-22 as a Birthday present. All the pineapples & strawberries on the Dip Your Own Fruit & Chocolate are sour because they are " NOT RIPE"! Totally DISGUSTING!!!!! Also, the strawberries on th BerryTastyRedSwizzlePlatter are not Ripe as well. I don't know how much my Niece paid for this "MESS" but she should be reimbursed!!!!!! SHAME on YOU, Edible Arrangements read more

Edible Arrangements - Attempted to eat 2 strawberries. Horrible, sour & hard! - Chocolatiers & Shops Near Me - Oklahoma City, Oklahoma

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I was very disappointed my strawberries for valentines was Halloween decorated. It was very tacky asked them to do it over they just went and scribbled white over it still wasn't what I asked for waste of money for sure they are very horrible she said she didn't know how to do white covered strawberries with yellow on top so she decided to do this for my wife smh read more

Edible Arrangements - Strawberries for valentines which they are drizzled in tacky orange smh - Chocolatiers & Shops Near Me - Oklahoma City, Oklahoma

My husband ordered the Blooming Hearts arrangement for Valentines Day and it was delivered to my office around 12:30 which was perfect. The arrangement looked amazing and the fruit was sweet and fresh! There was a Belgian chocolate heart added to the bouquet and it too, is delicious. I haven't had one of these before and I was truly impressed! My office mates are loving it!! Very fresh and very, very good. read more

Edible Arrangements - a bouquet of fruit and chocolate - Chocolatiers & Shops Near Me - Oklahoma City, Oklahoma

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Terrible customer service! Placed an order on 2/1 for Valentine's Day and nothing got delivered. Tried calling and got nothing but a recording about being busy and check the website. Received an email at 10:45pm just saying sorry we couldn't get it done let us know if you want it delivered tomorrow . Tried calling the next day and still could never get an actual person . Replied to the email to refund the money back and have yet to at least get a curtesy reply back. They refunded my money but have not received a call back or even an email saying they are sorry. Should of known not to try them again after the crappy job they did in December. But I wanted to give them the benefit of doubt. Never again. They could not even call back when I complained last time about the balloons arriving deflated. Don't do business with this location . read more

Edible Arrangements - a bag of fruit and a foil balloon - Chocolatiers & Shops Near Me - Oklahoma City, Oklahoma

My sister was amazed and so were her colleagues. They were so jealous of her. This was the best gift, because she is diabetic.

It would've been nice to know that you couldn't stop in and pick up an arrangement before driving 15 miles out of the way. They didn't answer the phone, only the "phone tree" directing calls. That even after reading the terrible reviews. I have never had a bad experience with edible arrangements at any other location. read more

Edible Arrangements - Can't walk in and buy an arrangement. - Chocolatiers & Shops Near Me - Oklahoma City, Oklahoma

I feel absolutely cheated and robbed like some of the other reviewers. I placed N order two weeks in advance to send to my significant other for Valentine's Day. They said they would deliver it on Tuesday around a specific time and call the recipient never did. I left a hasty voicemail and was met with an apology email promising to make it up and I've been calling all day today (Wednesday) and absolutely nothing. If you're not gonna deliver the product to the recipient you could at least refund my hard earned money. read more

I ordered an $160 order for Valentines Day. The order was never delivered with no communication and I have no way to contact them and get through. I understand they're busy, but now my fiancé will not be receiving anything on Valentines Day and this store will do nothing to make it right. read more

I leave in Rockford, Il. My sister who works in Oklahoma City just lost her husband in January. I wanted to make Valentine's a little easier, so I order chocolate cover strawberries, cheesecake and flowers to be delivered to her work. I picked the Feb 13 to make it easier. I told the lady that place the order that it was a business. On the 13th at 4 o'clock it hadn't been delivered. So I called Oklahoma City Ediable Arrangements and found out it was listed as a residence. They said that they could change the delivery to Thursday. I didn't like it, but at least she would get it. I called my sister and found out she was only working a half day on Thursday. So I tried several times including the entire last hour they were open. I0 never talked to anyone. I left many messages. I even called every half on Thuraday morning never talked or heard from anyone there. This is the worst customer service I have ever seen. My sister didn't get the delivery on Thursday either. read more

I am very disappointed in the delivery of my order of the Rainbow and Butterflies Bouquet this past Tuesday. No contact was made prior to the delivery even though a contact number had been provided for just such a reason. My friend and family had gone to lunch and the bouquet was delivered while they were gone. The bouquet was left in direct sunlight which resulted in the chocolate melting off the strawberries and the fruit getting hot with the heat. Since you cannot actually talk on the telephone to a person at this store, I left a message for "management" on the recording. There has been no response to my message. I would never order from this Edible Arrangements franchise again! read more

Placed an order for Valentine's Day and my order was never delivered. Been calling the store for 2 weeks now and nothing! 2 weeks and they still haven't refunded my money back let alone called me back read more

Horrible experience. My family ordered chocolate covered strawberries for me and they were left on the porch. For how long? I have no idea by the time I stepped out to run my errands they were already covered in ants. I understand because of covid it might be contactless delivery but not even a knock on the door? read more

I ordered an edible arrangement for my mother's 70th birthday and it was not delivered until 8 days after delivery date requested. I am appalled at their service and will not be using them in the future for anything! read more

The girls that work there are amazing! They helped me find an order I loved and in my price range! You can tell they work hard and love what they do! Beautiful arrangement and super yummy too!! read more

My husband ordered an arrangement for me and I had no problems. The arrangement was made well and the people working there (that I spoke with) were friendly. read more

Ordered a delivery and it made it on time to where it needed to be. Thanks so much! You guys are awesome!! Really appreciate the awesome service! read more

I ordered an arrangement for my mother to be delivered on Valentine's and it never showed up. I called them throughout the day on Valentine's and they said they are out still delivering. I called one last time around 6:50pm, and said i know you close at 7 and my mom has yet to get it, and was told not to worry. I called the store today and they said sorry we were swamped and we can remake it, to send out today. So they had no intention of delivering it if i hadn't called? I would've just wasted money? I told them no, the specialness was over. I had confirmation it would be delivered on Valentine's day and it surely was not. I asked for a refund. read more

Bought dozen strawberries on 2-14-14. After serving them on 2-15-14 realized they were over ripe! When I took eight of them back the store manager berated me for bringing them back! I asked for and got a refund! Will not be going back! Also will let friends and family know how bad the fruit is and management is worse!!! read more

My daughter order an arrangement for me for Mother's Day. The one she saw at her local shop I Florida looked picture perfect. Not only was the one delivered to me sloppy and the fruit was starting to turn. But they delivered the wrong persons arrangement to me. My daughter called and the store said the arrangements never look like the pictures. Which she says is a bunch of crap. Her store had arrangements for purchase that looked just like the pictures ones. But what upset me more than anything was the fact the driver was careless and gave me the wrong persons arrangement so I didn't get to see the sweet card she sent. She said she will not use the service again! When looking at other stores their rating were high. Maybe that says something about this store read more

I ordered an arrangmet to be picked up becouse they would not deliver, and after i picked it up and delivered it, that night when it came home i woundered why so very little had been eaten. So I tried a taste for myself and then understand why it was not enjoyed. It had to have been the worst fruit i ever had, tough, under ripe, tasteless, i mean very very unflaverfull, very little chocolate. Then i understood why my loved one and friends did not enjoy it. Very bad experience not to mention thay would not deliver on to the Air Force Base. Never again will i trust this place with their inferior product. Along with many friends and associates of mine this buiseness has now lost a lot of customers that otherwise could have been future repeat business. Very Very Disappointed read more

Ordered chocolate covered strawberries for Valentines Day. Picked up day before. Strawberries were smaller than ones I could have got from any grocery store. To make it even worse, half of them were green. I ordered from this business last year and the strawberries were huge and ripe. This year was a disappointment to say the least. Last year, they opened the box and showed me the product. This year, I know why they didnt offer to show the product before I got out of the store. Quality control was out to lunch on this order. read more

DISAPPOINTED!!! Do NOT use this place! My husband placed an order for delivery a week in advance for Valentines Day. All day it said "out for delivery". He called them multiple times and they said it will get there. He advised them I had already gotten off and they said we will instruct someone to put in the fridge. This morning I get in and still nothing!!! But guess what the tracking says...... delivered!!!! He calls them and they say "oh it says delivered, do you want us to remake and send another one?" He tells them no "I want my money back." They said okay. You would think paying $150 for fruit and balloons they would make dang sure it got there on the date they said it would or at the very least the first thing the next morning. TERRIBLE TERRIBLE TERRIBLE!!! They didn't even argue about it and I'm guessing cause they knew they didn't deliver it and just put it as delivered. Sad thing is I'm less than 15 miles down the road from the shop. I'd advise you to NOT use this place ever!! If I didn't have to give at least one star I definitely wouldn't! read more

I received an arrangement for Valentine's Day and the fruit was amazing and so sweet BUT before I could open my arrangement I had to dust the clump of cigarette ashes off the top of the plastic wrapping and the entire package smelled of smoke. read more

I would rather give no star whatsoever. For a company that delivers FOOD and you need to see if someone will be home, this specific store does NOT know how to communicate. When a delivery driver was leaving me worried voicemails at 2:30 and 3pm, from my driveway, while I was swamped at work, I was not able to even go near my cell phone. When I was able to call back they were done for the day and I could drive 30 min north to pick it up. When the order was taken, no one asked my daughter if someone would be at the residence to accept it. She is not experienced enough to think of every scenario in the delivery world. She requested they deliver to my work address the following day. All they did was call me at work again, the next morning, and ask if I would be home. No, I repeated to them that I work every day and are you delivering to my work address. It is only three blocks from the house. The caller did not know if that was possible. The delivery driver was polite and had a great smile and good service. I feel sorry for the drivers who have to deal with the store people who do not know how to listen to customers or to make any type of sound decision. Don't bother using this store. I feel like I was held prisoner for two days trying to get clear answers from them, then waiting at home for hours for it to arrive. read more

I enjoyed the customer service. The manager at this location was very nice and helped me pick the correct basket for my best friends 40th celebration. read more

I love this place! There arrangement looked so yummy and was! The customer service was great. It was my first time ordering an edible arrangement and the employee who helped me was very helpful, with a great attitude. I got it delivered and it came as scheduled. Will order again! read more