My wife and I have taken our cars to Haas Auto for years. This is the mechanic you've been looking…read morefor, they are knowledgable, and provide excellent service at a great price. They have never tried to up-sell us on an unnecessary repair, they clearly explain what the car needs, and what kind of repairs might be needed when. They do routine maintenence on most types car but can also troubleshoot complicated or confusing issues and will work to find the correct repair in the least expensive way. They are reliable, personable and professional.

I asked them to do a PPI on a vehicle since I live in Michigan. The report was a bit unconventional…read morebut talking about it cleared up things. Bill is very knowledgeable.

Great owner and service team. Convenient location…read more Shop is kept clean and tidy. I wish the Honda dealership service department down the road would be as honest, reliable, reasonably priced, efficient, accountable, skilled, and fun to service my vehicle as My Tech Automotive.

Replaced the control arm and did an alignment on my Toyota Camry. The staff was nice and…read moreprofessional. The service was done on time and at a fair price. They checked the vehicle over and took care of some small issues at no charge. It was a good experience and I will take my vehicles to them again.

Jorge is professional, works quickly and efficiently and has fair prices. He communicates and is…read morealways punctual. I am so glad I found him!

I had reached out to Jorge when my car failed the Virginia safety inspection due to a faulty…read moreABS/VSA module. Most shops recommended replacing the module at a whopping $3,000. I decided to do the sane thing and look at repair options instead. I had found Circuit Board Medics in South Carolina (these guys are the real deal btw) who would go on to do my repair for a 10th of the replacement price, but almost all of the shops around me were unwilling to remove the module for me to ship it out and then reinstall it once it was shipped back to me. Except Jorge. He gave me a reasonable price and service dates which was a little too close to the reinspection deadline but I had hoped it would be done by then. The first appointment, Tuesday, August 11, went really smoothly, Jorge came to my location and took off the module for me to ship out to the module techs down in SC on express delivery. Unfortunately there was only one day between me shipping it out and Jorge's Thursday appointment to reinstall the part. The techs in SC had a same-day turnaround but they ended up shipping it back out to me on the day of the appointment for it to arrive on Friday. Things had been going superbly up to that point. Because Thursday was the last day of the 15-day grace period, I was anxious to get it done as soon as possible because the fact that the period ended created new complications. Unfortunately, Jorge informed me that he would not be available until the following Monday. I understood his booking situation so I let him know that I might look for someone else to complete the job sooner because of the deadline that passed. He then offered to try to come on Saturday to which I offered to pay extra for him to try to come out on Friday, to which he agreed. Friday comes and I had asked him to let me know if he's likely to come out that day. He tells me that he couldn't make it that day at 7:30PM which was odd but things happen so I hoped he'd be able to come out on Saturday. Saturday comes, he texts later in the afternoon that he's busy and would come on Monday at 12PM. I didn't want to try to get a Sunday appointment at that point so I let it be. Monday comes and he's not here. A little while later he lets me know he's on his way, arrives at 1:30PM, gets the job done, and then we parted ways. Obviously, this was not the kind of service I expected to receive. I felt mistreated because of the following reasons: 1. I could have had someone else come and finish the job by Friday or Saturday. I completely would have understood if Jorge was unable to come but he sold me false hope and I believed it because, 2. I didn't want to rent a vehicle until he could come out but I could have! I thought it would be unnecessary since he'd definitely come today, tomorrow, the next day, when Christ comes back, etc. 3. I have lost earnings for nothing when I could have rented a car out and recouped some of the expenses that I had incurred and will incur because, 4. The car still failed inspection for another reason I didn't think would fail it and had I been working this past weekend, I would have been in a better position to get that new issue fixed. 5. I can't legally drive on public roads because the grace period has passed. Though it was the module techs who delayed the module, I had asked Jorge if he would be able to take off the module one day earlier so we could avoid a situation like this. He said he would try but he never confirmed it. The first appointment took literally 20 minutes and I would have paid extra for him to come the day before at an off hour or something so the inspection window would have less risk of closing. Though fixing this ultimately didn't stop the car from failing inspection again, at least I would have had more time to prepare for the next repair BEFORE the window closes. 6. After all of this grief, he was still late by an hour and 30 minutes on Monday without a single word of acknowledgement of the fact! I am so angry and disappointed in the way this all turned out. What had started off as an exceptional service has ended up costing me what I never expected it to, simply because an edge case scenario could not be handled properly and professionally. I hope Jorge can clarify any wrongdoing on my side and maybe rectify his end. I still reluctantly encourage anyone to give him a chance based on the other reviews written about this business and the factoring of "things happen"-ing, but he has lost my confidence. This is technically a one-star review but I didn't want to be any more blunt.

Changed headlights on Chevy Impala and performed oil change. Great customer service by manager on…read moreduty.

That was the fastest Emission Test! Took about 20-25mins after they jot down my info and I got…read moremyself a fresh brew of coffee. I didn't even finish the coffee yet and my car was already ready to go. Paid for quality service, would definitely recommend to my family and friends from now on.

Buddha and Alex are the best! Buddha is so knowledgeable. I had to get a new alternator, water pump…read more& then my tire sensors started failing. I love their hours because my previous shop closed at 5 and were closed on Saturdays. Thanks so much!

do not bring your car here. 100% scam!! they replace my transmission and cooling system. car broke…read moredown the next day with the coolant spraying all over my car because the hose was never put on right. then it took them 3 weeks to fix it. the. they try to charge me 3k in additional work. but everything they did had to do with there previous work. so after waiting 3 weeks. i finally got my truck back after fighting and refusing to pay twice. I take the truck home and the very next day. the truck breaks down. engine over heats. why? they didn't put another hose on right and it leak out. so now I'm in the shop waiting for them to fix it. it's been 2 hrs. they also didn't want to cover the tow truck fee. this place is a joke. a scam! do not bring your truck or car here. they do not have license tech here. just a bunch of cheap labor who claim to know. but they don't. They also charge me for the tow back to there shop. Again don't do business with these people. I have pictures and videos if anyone wants to see for yourself

Prime automotive is the best car shop in the area in my own honest opinion. Mark is always upfront,…read morehonest so he will not cheat you just to earn extra buck. I know because I know cars but any works I can't perform he always does it the right way and he will tell you if he cannot do it also. I've recommended his shop to many of my friends and family and they were all very happy with his service. I highly recommend Prime Automotive and ask to speak with Mark.

This was my first visit to Prime Automotive and I was extremely satisfied with the service and…read moreprofessionalism. I received a detailed estimate with each item priced separately. Mark went over each item and made recommendations. My car is running like new. Thanks to Mark and his staff. Rick S.

Great communications. Looking out for the community for…read moresure! Haven't tried them yet but surely someone should!

ad says they do auto repair, but the rude man on the phone informed me they don't. i was surprised…read moreof such a rude person doing mechanic work.

Looking for a reliable, honest, local auto repair shop in the Dale City/Woodbridge area? This is…read moreit. Quality work, fair prices, prompt service. Shop staff take the time to show you the issues identified, proposed fixes, and up front pricing. You'll be greeted at the desk or on the phone with polite welcomes and knowledgeable responses to your questions. If you wait for the repair work, (rather than drop off), you'll be treated to some visits from their dogs who are super sweet and love to be rubbed behind the ears.

This review is after a month since I had service on my car:…read more The good.. the staff was very friendly and the way they communicate is kind. Through the 2 different reasons I've had to go there, they eventually got the issues fixed. It took two trips but because they misdiagnosed an issue the first time, they didn't charge me for labor the 2nd time so I appreciate that. The not-so-good experience.. they didn't call to say to what extent the diagnosis was neither did they call to breakdown the cost for everything. So by the time I got my car back, everything was already done so I'm inclined to pay at that point. Not to mention, the cost of parts was over the average pricing that you can get online so if you're familiar with car parts, I recommend ordering it elsewhere and asking if they're able to use that instead of theirs. Overall, I'd come back here for maintenance and inspections. I think they are trustworthy but could improve method of communication to the customers.