Employees were very nice and accommodating. Service was excellent. Their hours aren't…read moreaccommodating enough,,however. Hopefully, their hours will improve in time.

This is an extremely well run office with a knowledgeable and caring staff. I highly recommend…read morethis office!

This office is amazing, I brought my mom and my daughter here my mom needed me in the room with her…read moreand they helped my daughter with her eye care needs they were so patient and understanding this took a lot of stress off of me and this was a smooth appointment they were amazing so very kind Thank you for everything.

I have debated for some time whether to leave a review of my experience or not and, after finally…read morereceiving some clarity from Transitions directly, decided it was time. We recently moved to New Kent from Texas and in establishing new Doctor/Patient relationships opted to purchase my new eyeglasses from New Kent Eye Care to "support a local business" several weeks ago. I didn't get my exam there, only ordered glasses, and worked with Patty who was very nice and helpful. I decided on a pair of lined-bifocals with the Transition lenses and was told (and shown on my invoice) that the lenses they recommended and ordered were the darker XTRActive lenses as my eyes are quite light sensitive, and was told they would be best for my needs. When I received the glasses they hardly darkened at all, but I gave it a few days to see if it was just me. A few days later I called and went back in person to show the issue to her and inquire if the lab could possibly have made a mistake and/or if the lenses were just duds. She used the UV light they had and the lenses darkened quite nicely, but outside on that very sunny day...nothing near what they did in-store. Patty stated they would inquire with the lab they use, but would not take my glasses back until the correction was made and the new lenses arrived so I wouldn't be totally without. She also made several suggestions regarding size and placement of the bifocal lens (I didn't know there were options for this as it was all new to me), but I wanted to be sure that, considering the issue I was already having, if the glasses were not as expected, that I would be able to return or replace them and not be out my $200 (using VSP Insurance). She stated "yes", but also decided to go ahead and keep my glasses with the promise of a phone call in the next couple of days with the ultimate resolution. Well, I received a call from her stating that they were just going to refund my money...this is after waiting 2-3 weeks at this point to get my glasses and then fiddle around with them. I asked if they found out anything about the lenses and she said the Dr spoke with the lab and she "was not going to discuss it with me". I tried to press her for an answer so I could understand if Transitions were just not an option for me and again, she refused. I asked that she have the Dr please call me and share what he learned from the lab...(that never happened)...and by the end of my conversation with Patty she had become very forceful and rude about not giving me any answers. So...I had to start shopping again, once again looking at options and hoping that Transitions would work for me so I could get by with a single pair of glasses. Long story short, I FINALLY heard back from Transitions today and was told that the XTRActive lenses are not even available in lined bifocals. Had New Kent Eye Care just owned the mistake they made instead of covering it up by simply refunding my money (and severing any further relationship with them...their words, not mine) I would never be writing this review, but I believe people deserve to know who they're dealing with when making such an expensive purchase as this. It's sad, but as for good business sense, customer service and ethics...a big fat zero for this local business due to my personal experience.

It doesn't matter what your eyeglass needs are once you are a customer you will always go back…read more Their professionalism, knowledge and customer service is by far the best I have ever experienced. They are always honest and I have never felt pressured with typical sales gimmicks that I have received at other places .My family only trusts Greens Optical with our eye glass needs.

I've been going to Greens Optical for many years and have been very happy with the professional,…read morefriendly service! Excellent selection of beautiful and fun frames to choose from. They never make you feel rushed. I appreciate how they do any repairs promptly. I highly recommend Greens and wouldn't let anyone else take care of my vision needs! Ed Green is the best! Nikki is awesome too!

Have been using Larry for 10+ years...great guy, really helpful, excellent customer service...I…read morehave a challenging Rx (bad astigmatism) to get lenses for my designer sunglasses (Oakley's, Costas, Gatorz)...Larry always gets the job done, never been disappointed...He is the first guy i think of if my sunglasses need to be replaced. Price is NOT cheap but reasonable for products and lenses sought after...highly recommend.

This place is heaven for people who wear luxury frames. The frames are mostly made in London or…read moreItaly . The quality if fames he displays is out of this world .. This place is always pleasure to visit. The owner Larry is so nice and helpful as well. Each time I bend my frames accidentally, he fixes the for free due to me a frequent customer .. this place treats you like family ... it's a must visit .

FANTASTIC staff!! Friendly and very helpful. Our son's glasses belong to the sea now, but these…read morepeople came through to save the remaining days of our vacation. The longest part of the process was getting our company in NY to give our son's prescription to us (suggestion: get and make copies of everyone's prescription and carry it with you when on vacation, just in case.) Once they got the script, it was about 15 minutes and done. Our son could see again, and we didn't have to worry that he would miss out on anything. When somebody says "we got you" and they actually got you, it's an amazing feeling. And we left there feeling very good. The prices are good. The selection is good. The service is the best. If you go in, be nice and say hi to Bane also.

My name is Jack and my frames broke while we were vacationing at our OC residence. The staff was…read morevery helpful and friendly.They were able to offer a selection of frames, that with some shaving of my current lenses, were able to make them fit! I was in and out in about 20 minutes with a smile on my face. I highly recommend this fine establishmen.

Excellent Ophthalmologist and optician, efficient and very friendly staff, and a clean an…read moreattractive office!

Very nice people working in their optical! One of the…read morenosepieces on my glasses fell off and I really needed to get another nosepiece put on right away. I stopped in at this new place (just opened in Dec 2015, they said) and the young lady put a whole new pair of nosepieces on that were even better than the ones that were on there. She said there was NO CHARGE for that - and that they always do FREE adjustments and repairs there - even thought I hadn't gotten my glasses from there. You gotta love that! Plus they had a TON of frames in their shop....you should check it out - they're right near Menchie's yogurt and Petco...

If you need glasses this is the place to go. The prices are reasonable and the customer service is…read moreSUPERB! The staff is friendly and very knowledgeable. You will not feel hassled or hustled into something that you don't really need.

Great service and great people work there. I don't have to wait long to see the doctor.read more

I am vacationing on the Eastern Shore and woke up yesterday morning with major pain in my eye. I…read morefound good reviews for Dr. Turlington of Seashore Eyecare, so I called to beg for an appointment. The receptionist was so pleasant, and within minutes, said they could work me in that afternoon. I was then actually a little worried--if they could work me on, maybe no one goes there! I needn't have worried. I arrived to find a bustling, friendly, high-tech optometrist office. Clearly well-run, I was called back within 5 minutes. Dr. Turlington could not have been more professional and attentive. Within a half an hour I had been seen, diagnosed, and sent on my way with clear instructions and 2 prescriptions. And they saw me again today just to be sure I was healing properly. And again, it was all positive. The friend who drove me was so impressed with the selection of glasses that she ordered 3 pairs while I was being seen! I've never written a review on Yelp, but was so impressed, and grateful, that I decided this would be my first!