This is 6 months later and the reason I changed my review is because this dealership has really let…read moreme down. I was promised one thing and when that issue was found to be improper by CA DMV, that falsehood cost me over $2K-$2.6K extra in taxes/fees. That information was provided to me by our sales consultant, Israel Gonzalez, and the finance manager, Brenden Broyles. Not to mention, Greeley Chrysler Dodge Jeep Ram sent a check for half of the collected taxes and wrote the check to the county and not DMV, who actually collects the taxes. So in actuality, I had to shell out over $4K to get the vehicle registered in California. Then I had countless calls with Brenden Broyles, Matt Koponen and Jason Morgan. Each trying to work this problem out, but never actually getting to a resolution. All the while, my daughter was driving around with temporary registration and eventually after her final temporary registration was set to expire, I had to make a decision due to the lack of communication or urgency on the parts of anyone at Greeley Jeep. That decision involved making my daughter drive her vehicle home from Colorado to California to register it here because California requires a SMOG and Vin Verification, again a small detail nobody at Greeley Jeep advised me of when we agreed to purchase the vehicle. The travel costs and SMOG fees alone cost me an additional $600. So to this point, I'm out of pocket $4K to DMV Fees, $600 in SMOG/travel fees, and countless hours on the phone and DMV trying to get it fixed. I've spoken to everyone at Greeley Jeep for the past 6 months and nothing but empty promises. So yesterday I'd finally had it, after being promised a call on Friday, Monday and Tuesday I sent Brenden a message venting my overwhelming frustration. His response was, write void on the un-cashed check to the county for $2K and send them a picture of it and they'll issue me a check for the same amount... This was after Jason Morgan assured me he was aware of the time and money I'm out, to include an additional $2k owed to DMV which was not part of the original purchase. How could someone be happy after 6 months of empty promises, $2K-$2.6K in taxes and expenses and never feeling like anyone cares? This review may not sway many folks from purchasing a vehicle at this dealership, but it's the truth and this is just the start of my efforts to showcase what happened to me in this transaction that is still not resolved. Next up Yahoo, Stellantis, Jeep USA...

I wish car dealerships were like Greeley Chrysler Dodge Jeep Ram were in Phoenix, what a breath of…read morefresh air! I couldn't have been more pleased than I was during the process of purchasing a used 2023 BMW X5! The salesperson I worked with during this online out of state car purchase, was Israel, he put up with my texts and concerns with the utmost transparency and politeness was nothing short than providing some of the best customer service I have had in a long time. Again, if only the dealerships here in Peoria and Glendale Arizona could learn from the staff at Greeley! If this review sounds like a commercial maybe it should, I dont write these but I needed to because it was the right thing to do after coming back from my flight there. The staff I had met while hanging out after my test drive to see the finance manager Jason, another very nice person and very accomodating, I had the pleasure of also meeting Matt the GM, who made you feel like you knew him for a long time was just a great guy and class act along with Israel! I know if I lived in Greeley I would stop here first to purchase a car because it's a win win, I just cant say enough, great experience and I felt like I did get a great deal on a really nice car. Oh, and the coffee bar they had was really good to, seriously! Thank you Israel for all your hard work and time you spent with me in my quest for the X5, along with your staff who worked behind the scenes getting the X5 prepped and clean they did an excellent job! Thank you all very much my family really appreciates all the effort and time spent! Sincerely, Mike M - Glendale, Arizona

The young woman who welcomed us was very friendly and helpful, but that's where it ended. This is…read morethe second time I have taken my electric car into Mike Shaw service and the second time I've been extremely disappointed. And, they still asked me if I wanted an oil change! It was just a 20,000 mile check up and all they have to do is rotate tires. It took 2 1/2 hours plus. At least they have a good coffee machine so waiting was OK. When I brought the car home the lights are still on saying check for maintenance. I called them three times and they never returned my call. I finally got help from my group on Facebook. Service is unresponsive and ignores their customers once they have them in the waiting room. It's been five days now and still no call so I'm thankful for the Facebook group for walking me through the instructions.

Reviewed their online inventory. Found a great used car. Called and asked for more info. NO…read moreresponse. Called back and spoke with a gentlemen twice and a third time to confirm the truck was on the lot. He confirmed. called my wife and told her to meet me at the dealership on our lunch. we got there, stood in front of the receiptionist for 10 mins while she ignored us. Finally someone came and asked if we had been helped. He went and found another gentlemen to help us. This is nearing 25 mins of standing. The two approached us to tell us the vehicle we had been told was there was not and blamed it on their "online team". Then asked us to look at their other overpriced vehicles after we had asked if their online inventory was accurate. Beware. Looks nice and professional from afar and just another sleazy car dealership upclose.

Amazing and easy experience. Friendly staff…read more The price was as listed online. No hidden fees. They didn't try to upscale me. Came from Texas to buy a truck and they worked with me. They offered to pick me up at the hotel the morning of the purchase. Paperwork went smoothly and staff was kind, patient, efficient, and non pushy. Worked with Paul and then Mark when Paul got busy. Would definitely recommend. Also the truck is great!

Went yesterday to look for a car for my daughter. Paul was amazing and honest! I was so impressed!…read moreNot pushy at all and more than answered all our questions. Ended up buying a vehicle from him. Never in my life have I ever had such a good experience at a car dealership! This is the place to go!!!

Beware of Ghent Cadillac - The Ultimate Bait-and-Switch Dealership! Rico Palominor, the sales guy…read morewill lie to your face and get backed by the worst Sales Manager you've ever had the misfortune of dealing with! She won't call you, she'll EMAIL you, she can't handle difficult conversations, ridiculous! Rico does the mature thing and just hangs up on you. RUN! If you're looking for a dealership that will smile while they take advantage of you, look no further than Ghent Cadillac. My experience with them has been nothing short of a nightmare, and I'm calling on everyone who has been wronged by this dealership to stand up, speak out, and hold them accountable! Here's what happened: * Deceptive Advertising: The car I purchased looked NOTHING like the pictures online, despite my meticulous review beforehand. The paint job on the vehicle was a disaster--two different colors on the hood, spots everywhere--and they tried to hide it by having me inspect the car at night. * Shady Sales Tactics: The salesperson, Rico Palominor, lied throughout the entire transaction. When I confronted him about the paint issues the next day, he claimed he "didn't see it." A flat-out lie. Rico, karma is coming for you. * Fake Inspection Reports: Ghent provided a report claiming the brakes were good and all the headlights were working. Within a week, I had to replace the brakes and have the rotors machined. The headlights were also malfunctioning. THEY DO NOT stand by their own reports, and this is fraudulent and illegal. * Unprofessional Staff: When I brought these issues up, Rico hung up on me. The Sales Manager, Jessica Zumbrun, was just as bad--hiding behind emails and refusing to take accountability. She didn't even have the professionalism to address my concerns properly. This Dealership Needs to Be Held Accountable Ghent Cadillac's unethical practices are not just infuriating--they're illegal. Selling cars with undisclosed damage and falsified reports is a direct violation of consumer protection laws. I'm calling on everyone who has been deceived by Ghent Cadillac to stand up, speak out, and report them. Together, we can make a difference and stop them from taking advantage of others. Here's What You Can Do: 1. Report Them to Authorities * Better Business Bureau (BBB): File a complaint at BBB.org. * Federal Trade Commission (FTC): Report deceptive practices at reportfraud.ftc.gov. * State Attorney General: File a complaint with your state's consumer protection division. 2. Leave Reviews Everywhere Let others know about Ghent Cadillac's unethical practices by leaving reviews on these platforms: * Google Reviews: Search for Ghent Cadillac and click "Write a Review." (Notice they don't allow reviews? Suspicious, isn't it?) * Yelp: Search for the dealership, log in, and share your experience. * Cars.com, DealerRater, Edmunds, CarGurus: These platforms are trusted by car buyers and are the perfect place to warn others. * Reddit: Use forums like r/cars or r/askcarsales to share your story. * Nextdoor: Warn your local community about Ghent Cadillac's practices. 3. Contact Cadillac Corporate File a complaint with Cadillac or General Motors about how this dealership is damaging their brand. Manufacturers care about their reputation and can take action against bad dealerships. Join Me in Taking Action I'm not just warning others--I'm reporting this dealership to every authority possible. If you've been wronged by Ghent Cadillac, don't stay silent. Speak up and make sure they are held accountable for their actions. This dealership thrives on deception, but together, we can expose the truth. Avoid Ghent Cadillac at all costs, and let's make sure no one else falls victim to their shady practices. Update: Took my car to a great dealership and guess what.... The Transmission that Ghent said was great just went out. These guys are shady.... Don't walk, run!

Sent me oil change deal, when I scheduled and went in they said that they would not honor, tried to…read morecharge extra $60. This is the 2nd time they have pulled this. False advertising and they should be held accountable. Will never give this establishment any more of my business

Part of this is my bad for not noticing earlier, but the finance guy told me he found $1,000 wiggle…read moreroom if I got the warranty, but he jacked up the total cost of the vehicle $1,500 more than what I originally agreed too. Again, shame on me for not noticing earlier, but I'm still pissed. Also, they listed my trade in for $8,000 more than what they gave me for it and there was absolutely nothing wrong with it. I'm pretty pissed that I got screwed out of so much money. Beware when negotiating and pay very close attention to the final number the finance guy gives you because I bet it's not the same number you agreed to!

Saved a SIGNIFICANT chunk of change by having them do a Valve Adjust on a Honda Fit. HUNDREDS less…read morethan Markley (FoCo) and 4 other shops estimates. Worth the trip from Fort Collins.

Can not say enough wonderful things about these awesome people and their business, we originally…read morewent there a few months ago and talked to co-owner Steve about trading in our truck, unfortunately we didn't but we were so impressed with Steve and his honesty that we said when we decided to get a different vehicle we would definitely come here first, so last month we decided on a whim to stop in, we were greated by Oscar who btw is amazing and super friendly but not creepy car salesman creepy, we told him our situation and said let's see what we qualify for before looking, after about 15 min we were looking at vehicles and found and amazing car that had low miles and still smelled brand new inside, took it for a spin and decided it was for us, next on to Colby in finance, great guy and fellow Army Vet as is my husband and a very personable guy, Mr Ramsey came over introduced himself to us and thanked my husband for his service and talked with us for a bit, this was not your typical used car lot slimy used car salesman dealership, they are DEFINITELY a class act!!! A week after we got the car my husband who before retiring was a mechanic felt something off with the brakes, called Oscar and they fixed them right away, how many used car dealerships stand behind their word like that?! Can't say enough about their professionalism and honesty, highly recommend Oscar as your salesperson and this amazing Dealership to anyone looking to buy a great car without big dealership markups!!! Thanks again to Ramsey Auto Hector and Barbara Reyna

Steve and Mike are the kindest, most genuine salesmen I have EVER met! Not only did they find me a…read morewonderful truck that fit my budget, but Steve also went over and above to help me understand the fine print and secure a loan.... he certainly didn't have to do that, but he is just a guy with a ton of integrity and a big heart! As if that wasn't enough, when I had some engine problems later on, Steve took the vehicle back, gave me a loaner truck, and proceeded to put a significant amount of work into my truck to get it back into tip-top shape. He never charged me a cent. Regardless of whether that was common business practice, or he just felt like being good to me, I am forever grateful! Seriously, when these two guys tell you when you first walk into their dealership that they're going to take care of you, they back those words up with action. I am so glad that I ended up at their dealership and even more grateful for the impact that Steve's kindness has had on my life. Absolutely cannot recommend Ramsey Auto Group enough.

These people are scammers. I put $300 down and traded my car and they tried to sell me a car that…read morewould not pass emissions. Then they kept giving me crappy cars as loaners that would break down. Didn't tell me that they put the loaner cars under my name and I didn't know I had to switch my insurance over and I ended up getting a no insurance ticket. Then they said for another $600 down they can get us a different car. Then they gave us a subaru forester with 225,000 miles on it that had an oil leak and the engine blew. Greg Miller went and picked it up where it broke down then said that he didn't want to do business with me anymore and he kept the car. Now I keep getting calls from a collection agency saying that I am behind on payments. Their mechanics are not certified and have no idea what the hell they are doing, they drink alcohol while on the job in one of their bays.

they sell cars with check engine lights cleared so when you buy you don't know and they don't fix…read moreyour car when you need just clear code

Great Experience! I…read morebought a car from Nate in Feb '18 and had a great experience. Nate and Jennifer were very friendly, HONEST, and made the buying transaction effortless!! I have bought many cars over the years and this was the easiest purchase I have ever had. The care was great and I got a great deal!! Highly recommended!!!

We bought a car from Classic Auto. It was a wonderful transaction. Very professional, knowledgeable…read moreand kind. Our car is our new favorite ! Thank you!

I took my 21 Hyundai to them in the beginning of March because my check engine light came on. They…read moredid a number of things telling me that the car was perfect, they said they had gone over everything 'with a fine tooth comb'. Costed $1650 to get all the work and maintenance things done. A week later the engine light comes back on and I'm told to bring it back and quoted $1200 to fix the problem it was just in for. I feel as though I've been taken advantage of and now I'm out over 3 grand and I'm having to find a new shop to take it to. Super not cool. Will absolutely be calling corporate because this experience has had me in tears more than once.

I will never take my car to Hyundai of Greeley. They told me all these things that need to be done…read moreand I would have to pay out off pocket for them which was about $2,000 and nothing was under warranty. I couldn't pay that right before Christmas. So I took it to another dealership and they fixed it under warranty.

Ordered a new battery online. Sometimes shops get the wrong one for me (there's a very similar but…read moreslightly larger battery for cars like mine), but they got it right. Pickup was easy, and employees and customers were masked when I picked up the battery and returned the core.

On 11/17/18 I had to drive to Greeley to help my daughter repair her vehicle. The staff at…read moreO'reilly's was extremely helpful as I repaired her vehicle in your parking lot. Cheyenne and Issah were OUTSTANDING with their assistance. I use the O'reilly's in Highlands Ranch. It's nice to receive the same outstanding level of service from another store. THANK YOU!!!!!! Shawn