Good sandwiches here pretty reasonable. The bagels are fresh. All the food I got here was good. Pretty quick service, considering the lack of help. Bathrooms could use some work could use some napkins on the tables. read more

Grabbed breakfast at this location and met the kindest workers. Staff were extremely friendly and personable. We both got breakfast sandwiches that tasted great! read more

This is my favorite breakfast spot. The food is always good, but honestly the reason I keep coming back is the guy who works the counter. He's here every time I come in and he's just the nicest person -- super friendly, welcoming, and makes you feel like a regular. It's rare to find service that genuine, and it makes the whole visit that much better. read more

This is my third visit this summer. In that time I have sat in the place with four massive noisy air conditioners. We placed our order and had cold air blowing directly on our table while barely being able to hear each other. The food was fine as expected for essentially a fast food joint. The real issue is the $2.89 charge for tap water. Won't be back. So your response it to have me sign up for your rewards program? That is how you address the nasty, loud temporary AC units that have been there all Summer? And charging me for tap water? Still won't be back. This management is a joke. I would give zero stars now based on your corporate "leadership" response. Say you don't care without saying you don't care. read more

Very friendly and attentive staff, bagels fresh and fluffy with nice shmear. Coffee hot. Fast.

This is my favorite bagel shop. You can always count on them to be friendly, efficient with great customer service.. Whether you're speaking with the manager, the assistant manager, or one of the employees, there are always happy to see you and help you. I have nothing but the best experiences here and Travel past a local bagel shop to get to Paoli! Well worth the trip. read more

I arrived at Einstein Bros Bagels this Sunday at 9am ,they opened at 6am according to hours of operation...they were fully staffed 6+ people behind counter. They were completely out of 90% all bagels for the entire day...they close at 2pm.. And most of the staff behind the counter were more dedicated to filling the online orders, then the customers standing there before them in line. Although they seem well staffed. They don't seem to have any idea on preparation...and supply. Evidently they weren't taught the Seven P's ... How can you be out of bagels, All bagels, at 9 AM on a Sunday and still be open until 2 PM. Unbelievable, they need a new manager. Someone who knows what they're doing as they look lost in the wind. read more

I love coming here. The food's great. The staff's so nice and the orders are fast. I gotta give it up to the staff though. There were def some higher maintenance and socially unaware individuals in the line ahead of me and the staff was courteous and kept on going ( especially during breakfast rush ). read more

Whenever I meet up with my friend in Paoli, this coffee shop is our place. We like their lattes and their special pastries. The place looks dated and is in need of an overhaul but the cafe is clean. There was a bit of a line, so next time we will order ahead in the app and pick it up. The staff was friendly. They also have seating outside which is great since a lot of places do not offer that now. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Paoli, Pennsylvania

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Very average bagels at best. Staff is barely helpful. Not a great selection of bagels. They always seem to be sold out of half the bagel selection no matter the time. Panera is better Maybe you should try to find an independent bagel place. read more

Today is the last day myself or my family will be going to Einstein Bagels in Paoli. The service has deteriorated over the past year. Consistently these are a few of the issues: 1. There is only one of four urns that have drinkable coffee and that is cold after noon. 2. The creamer is put away by 2:00 when they are opened until 4:00(I asked an employee for the cream and they told me I could get it behind the counter in the refrigerator, the work station refrigerator!!!) 3. When entering at 2:00 the chairs are up on the tables already, making it awkward to eat in the restaurant. 4. Tables are not wiped down quickly after a patron leaves making it necessary for myself or my wife to wipe it down. 5. After 2 the machine that makes eggs is shut off when the offering is that breakfast is available all day. For the fact that 2 bagels with cream cheese and two small coffees cost around 12.00, I feel that this service and presentation does not meet the quality that would justify the cost. We are very disappointed as this was once our favorite place for a quick bite. read more

Staff was nice/professional. Considering this is a bagel shop, it was bad. I ordered a toasted bagel with cream cheese. what I got was a heated bagel with a bit of cream cheese. Bummer! My stop was a last minute decision. I thought to myself, "yum!, a bagel from a real bagel shop. This will be a bagel treat!" sadly, not the case. same as I could've gotten at wawa. maybe worse. I could tell the bagel was fresh. read more

They have really improved the quality of service recently. I stopped going here over a year ago as it had Lord of the flies vibe. Run by teenagers who slapped/smushed/kicked sandwiches together. The whole place felt dirty. But now things look organized, clean and sandwiches are well made. Will definitely return back again. read more

Really? Completely burnt. Totally disappointed- especially because it takes 2 mins to retoast a bagel. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Paoli, Pennsylvania

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I really don't understand how some places can put out a subpar product and survive. I'm a bagel guy. Always have been. Always will be. Some might say I have a mildly unhealthy obsession with bagels. They're just my thing. I'm especially fond of bagel breakfast sandwiches. Some form of breakfast meat, egg, and cheese on a bagel just eases my soul for some reason. Don't ask me to explain this. It just is. Basically, if you put out a half decent bagel with fresh items to put in the bagel, I'm going to be satisfied. I can honestly say that as I sit here in Einstein Bros dining area that I have just had a rare bagel breakfast sandwich that let me down. First off, I don't know how this happened, but somehow they took a bagel which appeared hefty and dense in the case in front of me and turned it into a squished flat piece of bread when they served the sandwich. How do you completely ruin a bagel in 60 seconds? Second, I do prefer places that grill the eggs and meat over places that nuke them in general. But I'm willing to overlook them if the eggs are real. This place relies on premade corporate egg patties. I can get those across the street at Dunkin Donuts on better bagels cheaper. Taste of the sandwich overall... You know, there really wasn't any taste. I got it with turkey sausage. Pretty bland overall. I swear I walked in with a good mood, and I left feeling let down. I'll say that people around me seemed to like the bagels with cream cheese and they looked better than what I had. But the breakfast sandwiches are a fail. This place makes me appreciate good local bagel joints more, and makes me appreciate Manhattan Bagel much more because they're a chain that does it right. read more

Einstein's is a chain with decent bagels and breakfast sandwiches. However, I really enjoy the staff that work at this location. I stop in every once in a while, always around 6 a.m. They are always friendly and helpful! Otherwise, the place has pretty good bagels and a great selection of cream cheeses. I try to stay away from the danishes and donuts, but they always look fantastic! read more

Einstein Bros. Bagels - Herbivore toppers - Breakfast & Brunch Near Me - Paoli, Pennsylvania

Bad management, incompetent employees. This was my second visit & again they just were out of the bagels we wanted at 8:30 in the morning - everything (!) And 2 special ones - jalaprno & green Chile. Everything is a fire drill behind the line - people running back and forth, yelling to see if bagels are ready, the baker slowly lumbering out of the back with a tray as if there was no hurry, no one in charge. Sandwiches made sloppily. Messed up our order last time and did it again this time: shorted us two bagels, which I caught. They get 2 stars because the food isn't bad - it's not authentic bagel shop by any means, but good for a chain. In Philly, they would fire everyone and hire people who know how to work. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Paoli, Pennsylvania

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It is definitely a very nice environment inside with quality bagels. On top of the bagels, the sandwiches are actually really good. However, I feel for a plain bagel it is quite expensive. At just under 2 dollars it is much more than other bagel shops. I've also noticed that the butter tastes a little strange. It also takes a little bit to get your Order. To sum it up: go here for sandwiches and meals; not loose bagels. read more

Always have enjoyed the place and really respect the staff. Cheerful in a way that seems real. Great bagels for not being in New York, and flavored coffee done right that's increasingly hard to find. read more

Einstein Bros. Bagels - Supernova - Breakfast & Brunch Near Me - Paoli, Pennsylvania

I wish I took a picture of my sandwich. My sausage egg and cheese was basically slapped together and put in its wrapping. Myself and two of my friends ordered ( all of us ordered at the cashier ) and out of all of our sandwiches mine looked like they took my sandwich, threw it on the ground, put it in the wrapping paper and spun around like you would to a packaged loaf of bread. I'm not even going to get into the snickering that goes on behind the cashier. This place is worse than trash. I wish I could give zero stars. read more

(4) ~ very good overall food & service. Note: You order at the far Right & pay at the far Left. And you can request (1) -or- (2) eggs for your Breakfast Sandwiches;) FOOD: ** NEW "Farm House" Breakfast Sandwich(Get 2 eggs) = (4.5) Very Good, Especially the Hash Brown Bagel! Note: The Country Gravy Smear has a kick too! Note: For this Sandwich: Two Eggs go better than one, b/c there's so much going on;) ** NEW "Chorizo Sunrise" Breakfast Sandwich(Get 1 egg) = (4.25) Very good, Especially the Green Chile Bagel. Note: For this Sandwich, one Egg goes better than two, b/c it falls apart with two;) ** Santa Fe(got 1 egg) = (4) very good & spicy * Apple Cinnamon Bagel = (3.5) good * French Toast Bagel = (3.5) good & soft, just wish it was sweeter b/c it was kinda bland. * Cinnamon Raisin Bagel = (3.25) pretty good DRINKS: ** Vanilla & Hazelnut Coffee = (4) very good flavored coffee ** Simply Orange Juice(bottle) = (4) very good for bottled OJ * Melvyn's Dark Roast Coffee = (3.75) Good * Cinnamon Coffee = (3.5) good * Orange Juice(plastic cup) = (3.5) good * Neighborhood Blend Coffee(Medium) = (3.25) pretty good read more

Extremely unprofessional staff. Today I went to pick up my order and was met with very unhappy employees. Even though I was the only person in the store in the early morning hours, I was told my order was not ready yet in a very harsh tone. I had no problem waiting which I had told them however, the staff keep harassing me about how I should have called if I was coming in early. They kept harping on this and we're very confrontational. I felt very uncomfortable. All I ordered was some cold bagels and some cream cheese. I have ordered from here for other corporate events but never had this treatment. After finally receiving my order, you think since there was no one in the store they would help me to my car with the large order. Nope, not even a holding of the door as I struggled with my order. It's a shame this store has very unhappy and rude staff working. They were more worried about chatting in the back room than customer service. Never again. Our corporate office will be removing them from our future events. read more

Today was my first, and last time, visiting Einstein Bagel. Ambiance - The floor was absolutely filthy and looked dirtier than most roadside rest stop bathrooms. The tables were also soiled and covered with crumbs. I also noticed that the employees' uniforms were covered in splatters or something (perhaps cream cheese?) and looked like they haven't been washed in a while. Spinach, Egg, Swiss, and Mushroom Bagel Sandwich - 1 out of 5 My boyfriend ordered this dish and insisted that the only reason it merited a "1" is because the bagel was tasty. He described the experience in one word: "gross." The egg was microwaved until it was dry, rubbery, and robbed of flavor. None of the vegetables tasted fresh. Blueberry Bagel with Blueberry Cream Cheese - 3 out of 5 I liked how there was a plethora of blueberries in the bagel. It was perfectly toasted and the blueberry cream cheese was delicious. Mmm. Note: The plastic baskets lined with paper that the bagels were sitting on looked like they needed to be sent through the dishwasher. Overall, I cannot get past how dirty this place was; it really lessened our experience and I would not return. read more

Wow! What a great experience! I was working in the area and stopped in to gRab breakfast before work and was surprised by the customer service and delicious food! I ordered their Nova Lox bagel and was pleased to find out you get what you pay for! The bagel was loaded with fresh delicious smoked salmon and equally fresh tomato! I will be back for sure! The customer service definitely deserves a shoutout as well everyone was polite, smiling, and energetic. read more

Einstein Bros. Bagels - Nova Lox bagel and vanilla latte - Breakfast & Brunch Near Me - Paoli, Pennsylvania

New owner is awesome. Guy cares, he's there working which I love to see. Never a wait if you order pick up. Couple tables if you wanna sit and like two outside if its nice. Good ppl good food. I miss the bagel factory but not for the service so I guess we win here w Einstein. Owner needs to stay in love w his business snd be there as much as possible bc thats the difference. read more

I have no issues here - I never dine in - I stop in for breakfast usually a Whole wheat "Bagel-Thin" with low-fat veggie cream cheese, tomatoes & cukes. The spinach & cheese "specialty" bagel looks great but i can't seem to justify the calories. I never get coffee here - I don't love it. I prefer Charbucks or Dunkin'. read more

The service here is great and the bagels fresh. Try the steak and cheddar on six cheese. It is delicious. Great coffee too. The bagels here aren't as doughy as the ones from the branch in yardley. Plus the cookies here are great. read more

Been coming here since I was in high school. Really good bagels, and love their cream cheese.

A bit pricey, but OK. The coffee cups are tiny. The pastries are OK. Usually a line around 8am. read more

Einstein Bros. Bagels - Open on New Years Day! - Breakfast & Brunch Near Me - Paoli, Pennsylvania

Honestly don't know why there are so many negative reviews. Their bagels are always fresh and yummy. The six cheese bagel is my favorite - especially sliced and toasted. The chocolate chip bagels are also really good. While the bagels aren't the same as NYC bagels, they're great for the area. read more

Horrible service today which will result in losing a regular customer. I come here at lease once sometimes twice a week and always have had great results. Today no. The unfriendly girl that takes orders to start. I asked for double toasted bagel. My bagel comes out barely toasted at all so I send back to please be toasted dArk she rolls her eyes at me throws bagel in trash in a spectacle of a way. I get my new bagel which is now black as coal and now I'm just mad and I got my money back and will never return. Learn customer service and learn how to correctly fix orders when wrong read more

Do not eat here. It's gross and dirty inside. All the tables were empty, but every single one had grime. There were open metal trash cans filled with garbage. The floor had food particles and wrappers. Seats were torn. They were out of most types of bagels. We took one look at the kitchen area then left. read more

Why doesn't the staff clean up this place? Are they all so comfortable working amongst garbage? Where is the management? No matter how good or bad the bagels might be, I prefer to eat in a clean environment. read more

Funny, I read JC's review and figured I don't need to say much more. What;s shocking is that review is a year old and it certainly hasn't gotten any better. Place is the pits. Like JC, when we went in the place ws empty, but was a mess. Tables, floors, everything had trash, crumbs, and garbage. The front door was disgusting. Nice welcome. I did watch the employee leave the bathroom without washing hands and go right to what I think was cutting some chicken for the salad What;s amazing is that people actually frequent dumps like this Avg IQ = 100, so that must explain Maybe it's part of Darwinism My suggestion Gut the place and hire new management. It used to be one of our favorites read more

I went back and fourth between giving this place two or three stars, but in the end, went with two. In reality, this is probably more a 2.5 in my book. I've had both breakfast and lunches here and generally like what I've had, from the basic bagel and cream cheese to bagel breakfast sandwiches to bagel lunch sandwiches. If you are counting calories, they do have "healthier" options for you. The problem here for me is the slow service and somewhat unclean look and feel to the place. Was most recently here over lunch and there were only two visible workers, who were trying to take orders, make orders, and collect payment for those orders. It simply wasn't enough hands to serve the people in a timely fashion. This is the not the first time I've experienced this here though, both during breakfast and lunch hours. The place could also use an slight makeover on the inside. Some of the furnishings look either broken or banged up and every time I'm in here, I find "dirty" tables and floors. By dirty, I mean crumbs left over from someone eating a bagel, and there always seems to be some sort of trash on the floor. They need to spend a little more time wiping down tables and sweeping up the floor. Generally speaking, I like Einstein's, but I've certainly been to better ones in the area. Disappointing considering this one is on the main line. read more

I have a nice size order placed to be picked up and I called the store to make sure to add that the bagels need to be cut as they are going on a school bus with my daughter. I would have been happy to add it to my on line order but there was no place to do that on the form. The woman said "yeah sure we'll add it to the order" then hung up on me. No good bye, thanks for the order, or anything. Never took an order number and got off the phone too quick to have been able to write anything down. Never again will I place an order here. read more

I usually would not take the time to write about a franchise like Einstein Bagels, nor would I look it up on yelp but I wish I would of!!!! Went in for a quick bite and to do some work. Ordered food before looking around. By far, the filthiest restaurant I have ever been in. I have eaten at a number of Waffle Houses so for me to stop eating says something . read more

Pretty good choice of bagels...staff is patient and courteous. Been there a couple of times but have not been disappointed at all. Definitely recommend the gourmet bagels there. read more

Seems clean and friendly to me. Maybe a tad pricey. Luv the "protein bar" bagel with egg, turkey sausage & onion-- hold the cheese, please. Only nit is pumpkin cream cheese must be seasonal. But good place, all around. Perhaps new management has fixed the cleanliness complaints by others below? read more

The bagels are ok, but the service is TERRIBLE. For just a bagel and coffee take out order, plan on 20 minutes from the time you walk in to the time you walk out. Very unorganized. read more