Avi was a great service tech. He was onsite on time and very knowledgeable of the issue and how to…read moreget my garage door back to functional again. He provided the costs estimate for the current repair along with options for major replacements of spring/wheel and rails for the long term without any pressure or service up sale. I opted for getting my garage door functional again but will definitely reach out to Gil's Garage Door & Gate Services in the future since the service was quick and cost was fair. Avi was quick and got my garage door back working again in about an hour. I highly recommend this company.

I called and was offered a same day appointment which was nice, even though I had a non-urgent…read moreissue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick.

Immediate response to quote request. Was at my house within 35 minutes. Quality work completed…read morewithin an hour. No complaints. Nice guy

They pinged me for maintenance and offered discounted price of $97. Tech dude shows up and had no…read moreidea why he has been sent. He sprayed WD40. Demanded $97. And Left. What a joke.

Khaled has provided good service for us when our garage door is broken.I recommend him .read more

Sam and Addy did an amazing job replacing the tension springs in no time. I can't say enough about…read moretheir outstanding workmanship, professionalism, and attention to cleanliness. They made the entire process quick and hassle-free. I highly recommend them to anyone in need of garage door service!

Great experience. I was looking to upgrade Garage Door Opener to latest model. Very easy to…read moreschedule service and I was able to get next day appointment. He came on time and was done within the time he had estimated. What I really liked was how he identified components from previous opener that were in good condition and can continue to be used -- giving the new ones to me as spare.

Dean, it was YOU who came to fix my door, every time. Including the final time when you had to fix…read moreyour prior work after you left with the garage door misaligned a few days before. How despicable bringing up race when race was never mentioned. It's not in my character. Perhaps my "liberal" yard sign upset you. (Photo posted below). Maybe you don't remember me, afterall, I posted this review almost a year ago and you're just now responding. Remember when you were leaving and I mentioned the garage door still looked wracked and you replied, "Your husband said it was that way before I got here"? For the record, I do think hiring a more diverse workforce benefits everyone, so your new hiring plan sounds like a change for the better. I have a suspicion you intentionally try to humiliate customers in hopes they delete their bad reviews. You've shown us who you are now it's up to the Yelp community to decide if they want to use you or someone who can do quality work without the drama.

Leon was very responsive. He was Professional and knowledgeable. He arrived on time. My…read moregarage door was rattling due to a loose chain. He did an inspection. He explained the problem and walked me through the necessary repairs. Leon provided top-notch service. And the price was very reasonable. I will Definitely call again when needed.

Originally called R&S San Leandro in 2013 to inspect my garage door, which was the original when I…read morepurchased my home. I remember at that time they were very honest and I went with a new garage door opener that gave me more space overhead and a new garage door that provides more insulation and was quiet. I have it tuned up every other year called them this year standard operating procedure to have the tuneup. A new technician to me Pedro Gomez arrived on time was very personable and professional. He explained everything about the garage door that he was doing. He was very clean in his work and did not try to upsell me in anyway. Definitely a valued employee for R&S. I signed up for their maintenance program and look forward to continuing having my garage door serviced by a professional business.

Amazing service! When our garage door wouldn't close, I attempted to fix it myself (HAHAHA). To…read moregive myself credit, I did figure out how to fix the error message and locate the real issue. But when I attempted to explain it to someone, they told me it was time to call a repairman. One quick search and Best & Local came up first...and with the best reviews. I called around 2PM and they were at our house by 5PM. They even called twice with updates on the ETA which was great. It took ~30 minutes for them to fix the issue. The friendly service was icing on the cake. I would highly recommend them for any garage services!

Called at 11, tech was here at 1:30. Needed to replace the 25 year old opener. Offered a…read more"regular" or an upgrade with a lifetime warranty. I took the upgrade. Install took about 1 1/2 hours. New opener. belt, rail, etc. Great service.

Sadly, the tech (Eli Nunes-Taylor) they sent to my house this time to look at the work done two…read moremonths ago, said I'd need over $500 in repairs to wheels and lubrication, etc. Mind you, I just had this company install a new motor two months ago. This felt like the worst case of upselling and b.s. I had such a great experience with Jean-Paul and with the staff in booking appointments. But this round was an entirely different experience and I felt taken advantage of. I can no longer recommend this company.

Posting and advertising says free estimates. Employee came to job site and immediately began work…read more(programming remote opener) without giving an estimate. After programming (15 min.) he said the bill was $250. Would not have hired if were told that cost.

I reached out to Sergio to come to my flat and install a ceiling fan in my living room. We had the…read moreceiling fan, and he uninstalled a light fixture in my ceiling and replaced it with the ceiling fan. It took about an hour and he tested it to make sure it was installed correctly and tweaked the install so it wouldn't rattle. $165 (+ the fixture which I bought previously). He did a good job, and was prompt and helpful.

Sergio did three things for my wife and I:…read more 1. Fixed an electric switch in our kitchen 2. Replaced a shower head 3. Removed shelving and baseboards in a closet. He was very efficient and we were happy with the results. His estimates for the work were quite reasonable. He also was good at communicating with us. When he was running late for the appointment, he texted us a new (accurate) ETA. I definitely recommend him!

Garage spring snapped on one side. Door would only raised as high as a foot. Contacted Mike at Zion…read moreand he came out the next day. Assessed the problem, gave me a quote and replaced the springs all less than an hour. Professional and quick! Can't say if his price was reasonable, going rate or high. Just needed it done and he was on Angie's list.

Although we ended up going with a company that was able to install a thicker door, wanted to give a…read moreshout out to Jose who came out and did our estimate when someone crashed into our garage door. The door opening mechanism was toast, so it could be opened by hand from outside. Wasn't even something I thought about, but he went to his truck and quickly installed a latch so we could lock the door again. Above and beyond for sure!

Excellent experience with All Bay Garage Doors. Hannah, who coordinated my appointment, was…read morefriendly, responsive, and very easy to communicate with. Before heading out, Denis (the technician) gave me a call to get a better understanding of the issue. He then hopped on FaceTime and walked me through a quick troubleshooting step. Within five minutes, my garage door was working again. I really appreciated his honesty and willingness to resolve the issue remotely rather than charging me for an unnecessary service visit. That kind of integrity is hard to come by. If I ever have another garage door issue, I know exactly who I'll be calling.

They are life savers! At 11:00 pm, our garage door spring broke after maybe 10 years we had it…read morereplaced. We left a message that evening as well as emailed them so that they had it first thing in the morning when they opened. At 8:00 a.m., they returned our call and said they would have someone at our house between 11:00-1:00 p.m. They called us again around 10:30 and said they would be over at 11:00. They were prompt, and were able to fix it in about 35 minutes! I highly recommend them and their services! Reasonable price. Oh, and this time we had them install 2 springs instead of one which hopefully puts less pressure on them. :-)