Recently switched to K&K because I like to use private local companies. The company I was using…read moresold to a national corporation. I signed a service agreement and Cody came out to look things over. My systems are only two years old but he still dug into like it was 20 years old to make sure everything was operating like it should. He even said I could request him on future service calls. I probably will.

We received several quotes to replace our 30 year old furnace, a/c and hot water heater. K&K was a…read moreno-brainer with the lowest price and finance options, Warranty, and high quality equipment. Kyle provided the quote and was very knowledgeable about different types of products available for our home. Josh, Kurt and Nick installed the equipment and due to their high skill level and experience had zero issues and had all of our new equipment working quickly and left the work area spotless. Highly recommend K&K Heating and Cooling.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

I called Five Star Plumbing and Heating Friday afternoon and Kamran came out the following Monday…read more He gave me a window of time that he would be there and showed up not only on time during that window, but spot on at the start of it. He came in, checked the drains we were concerned about, and helped us clear them. Kamran also recommended some items to us on Amazon that will help us prevent the issue going forward. He cleaned up after himself and gave us what I consider a reasonable price for the work. Overall, a very good experience and we'll be reaching out to Five Star Plumbing and Heating for any other issues we have in the future.

Quality work every time. Great service and dependable. Definitely recommend to anyone looking for a…read morenew plumber

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

Arranged my appointment with The help of the Yelp app. Searched for toilet replacement and il gave…read moreme a list of some plumbing services. 1-800-Plumber + Air, was the first to reach out through the messaging on Yelp. They asked me a few questions about what kind of service I needed, told me the estimate was free and we were off. They set up a time at my convience. The day of my appointment, they called and texted me about 15 minutes before they arrived. In The text they gave me the technicians name and a little background on him. His picture also. Dylan arrived on time he looked very professional, was courteous and seemed very knowledgeable. He assessed the task and gave me an estimate in about ten minutes after he arrived. It took him about an hour or so to install my new toilet ( that I had already purchased before hand). The work was A1. Cleaned up after the work was done and took the old toilet with him also. As far as the value that I paid for the service, which I thought to be a little pricey, it was fair I guess. I would definitely use 1-800Plumber + Air again and would request Dylan to be my tech.

Great service. I had them come out and look at my furnace, fearing that I might need to replace it…read more The guy who came out ended up fixing it as he said it just had a minor issue. Was very quick but put great attention into it. He explained what was wrong with it as he was working on it, and I wish I could be more technical in repeating it, but I'm not. I am just glad that it works again and I didn't have to spend an arm and a leg on it.

From the owner: Affordable rates 60 service call very Reasonable on repairsread more

Fixed cracked screen. Quick turn around. Charged exactly…read morequoted price. Will return for more service if needed.

Useless for Data Recovery. Had my 4T drive for 3 full days and recovered nothing. DO NOT USE!read more

Called LK Heating & Cooling and had an immediate response. Logan arrived at assigned appointment…read moretime. He was very pleasant and knowledgeable. Quickly checked our furnace & determined we need a new motor. He couldn't replace until the next week because of the holidays. we were very pleased when their office called & said the motor came in early & could replace right away. We are very satisfied with their work & would definitely recommend.

Just had a new a/c unit installed by LK after mine very old unit died. My install was a little…read moredifferent from others due to handler being in crawl space. Most of the units used were too big to even fit in our small crawl space without possible major modifications needing to be done to the house. LK came back and looked at it again, agreed it might be a big job, but will see what they could come up with. Just a few hours later, they had found a supplier that had a unit that would fit, cutting the larger labor costs and modification costs! It was the best news after a long road trying to get this done. The guys who put it in did an amazing job, especially dealing with the tight space they had to work with. They left zero mess, and couldn't have been nicer. We are so happy with the new unit, and it is working so much better than we had even hoped! They put a lot of time and effort into the job, and we were so grateful it worked out! I have used them in the past, I will continue to use them, and HIGHLY recommend them for any job you might have! The owner is a wonderful guy, and the salesman we worked with did a great job too! Thank You for all you did for us!!!

Technician arrived on time diagnosed the problem and quickly remediated it- yay…read more Zac was professional and courteous - I'll gladly call them again

Had heard good things about Auburn so I called when we felt the house wasn't cooling down in this…read morehot weather. The service tech was able to come out the next day. He said the AC had no Freon, and the furnace's interior was very rusty. He got me in touch with the tech who writes up the estimates. He came by, told me about my options and warranties, and maintenance plans. I paid him half the cost of everything by credit card. The installers were out on Saturday, two days later! I didn't get a call that they were on their way, but I knew they would be here between 8-9 a.m. 7:55 they pulled in, and I was waiting. The guys went right to work. They had a lot of new equipment, and removed the old stuff. We had an AC unit and new furnace with thermostat installed. The guys were very neat and quiet, and cleaned up the basement and the driveway. Everything went well. I totally recommend Auburn H-VAC.