They did a good job with part 1 of the install. However they failed to schedule a return visit for…read moreremaining items despite many attempts to contact them. They did not return any of my calls over several weeks. Very disappointing as my initial interaction was favorable. I know we all need to be flexible with the impact of Covid and labor shortage, but a simple return phone call is not asking much. I cannot recommend.

We had wonderful assistance from Lisa at the Silverdale store buying new appliances. The Beko dual…read morefuel range unfortunately just didn't meet our expectations. We tried to work with it for a couple of months and decided that it just was not the best unit for our needs. We worked with Lisa and James about our options and they went to bat for us with the local Beko rep Jason. We got a prompt and courteous call back from the Beko regional service manager who said he would personally come to our house to address our needs. He was called away on a family emergency and rather than have us wait Albert Lee's James and Lisa arranged for us to simply swap out the unit for another one that better meets our needs. How wonderful to be treated like this! Both Albert Lee and Beko deserve the highest of ratings.

I definitely do not recommend Northwest Power Services, Inc. We had them replace our generator…read morealmost a year ago. We had two critical needs, replace the generator that quit working and rewire the garage outlets to the generator panel so we would have continuous power to the refrigerator and freezer in the garage. We had multiple conversations with Lee and his electrical subcontractor stressing that we needed the garage outlets transferred to the generator panel. After they did the work and were paid, the generator stopped working. Lee came back out and discovered it had been wired wrong. It was fixed quickly, but then stopped working again soon after. He came out again and said the battery we re-used from the previous system quit working. We paid for a new one and it was installed. After all of that, we discovered they had not transferred the outlets. We have called Lee multiple times to get him to do the work he was supposed to do. At first he would answer and say he needed to talk to his electrician, then he quit even responding to us. While we recognize we did not have a contract with the electrician, we also reached out to him to see if Lee had even talked to him, but he did not respond either. With the windstorm this week, we lost power for over two days and the refrigerator and freezer were not covered by the generator, exactly the situation we clearly stated we wanted to correct but Northwest Power Services, Inc. ignored. They do not follow through, which is really ironic since Lee spends a lot of time complaining about one of his competitors.

There's something wrong here. This number goes to a cell phone that a guy answers and the caller…read moreID says something like "Lee prefers cell phone for Northwest Power Services." The response (after MANY rings) was "this is Lee," and then when I asked if it was Northwest Power Services he hung up on me! EARLIER I had tried the phone number (different one) that is listed on the purported website for this company. THAT number goes to a recording that offers two options: find out more about a gift card for Walmart, or hang up. I didn't respond, so it hung up on ME! ???? I called back thinking I might have mis-dialed, and got another version of the same recording (a lady with a British accent). NOT GOOD!!!!

The Owner is amazing. He is great with communication, completes projects, and always tries to make…read morethe customers feel happy and satisfied with the final project. Couldn't recommend more!

Eric is conscientious, personable and very professional. He's also super busy because he's super…read moregood at what he does. He will respond as soon as he can. All our trade people are swamped! (Not enough young people going into trades-just my opinion.) Anyway, he was able to squeeze me in on the same day I called. He did a great job.

Micah did a couple of tricky electrical work for us. He did a fantastic job! He also gave us a…read morevery good price with transparent pricing. Great attention to detail. A pleasure all around to work with!

Did my Tesla charger install. Flawless! Highly recommend hiring them. Quality conduit work and…read morepatch work. Much appreciated

I decided to put in a Whole Home Generator through Costco in Sequim. They referred me to their…read moreinstaller NW Power & Air. After read in the only review I was concerned but found them to be First Rate. The team lead by Jordan was efficient & had our system installed & operational within 6 Hours. The installation looks perfect & today we had our final electrical inspection & passed with flying colors. I received quotes from 2 other installers & all 3 were in the same price range for a 26KW system. The added benefit of doing this through Costco was knowing they review their installers & make certain they maintain a high standard. They also offer a Costco Shop Card valued at 10% of the cost of the system as an added bonus.

From the owner: NW Power & Air is locally owned and operated in Bremerton, Washington. Formerly known as Oly…read moreElectric. As a premier plus level dealer, we specialize in provide quality HVAC, Electrical & Generator Installation services at a fair price, adhering to the highest safety standards. All work is performed according to the most up-to-date National Electrical Code (NEC).

I called several electricians before I got to these people. An actual person answered the phone and…read morewhen I told her what my problem was she helped me fix it over the phone, saving me a service call. I will definitely call them the next time I have electrical needs!

From the owner: Lighting and heating installation and repair, electrical remodels, service panel installation and…read morerepair, electrical maintenance, home inspection corrections, standby generator installation and maintenance, telephone/computer internet/network cabling, equipment wiring, sump pump connection and wiring, troubleshooting services, estimating, and much more.

I selected Mauro Electric to provide and install a generator for my home. Ricky and his team did a…read moregreat job from beginning to end. Competitive pricing for the project, great communications throughout, on time and on schedule, professional in all respects. I highly recommend them!

Excellent service from the beginning to the end…read more Free onsite estimation which was very helpful in discussing the specifics of my projects to figure what would work in terms of my budget. Very upfront about estimated costs and honest assessments of what would have to be done to keep electrical work in code. Eventually we agreed to proceed with a ceiling fan install. The team was communicative, showed up exactly on time and did excellent work. Would hire them again!

I've used their service in the past & recommended them to my friends…read more They are honest , trustworthy & do a really good job in a timely manner. I'd use them again , & would continue to recommend them

Awesome! Looking for…read moregreat communication, quick turnaround quotes, transparency in their quote and talking through the job, excellent customer service and great electrical team - pick this company! We love working with Travis and his crew including scheduling, billing and support staff